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All 48 Arlington hotels

Sheraton Pentagon City Hotel

3.5 of 5 Hotel   |   900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
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Sheraton Pentagon City Hotel
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71%
Ranked #28 of 48 hotels in Arlington
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
CharlesJefferson Waynesville, North Carolina
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599 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waynesville, North Carolina
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were pleased with our room and the hotel in general but blown away by our view. My daughter was able to see the major monuments and sights upon arrival. I was lucky to get a room on the Potomac view overlooking the Air Force Memorial, Arlington Cemetery and the Pentagon. The Capital, Lincoln Memorial, Washington Monument are all right... More

Was this review helpful? Yes 2
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Was just looking for a place on the cheaper side to stay while exploring DC during the cherry blossom time. Room was great, super clean had everything we needed- they even leave you free water bottles (2) which is great when you’re on the go, maids replenish if you get the room cleaned. Was hoping to get a room facing... More

Was this review helpful? Yes 1
Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed here for 4 nights during the weekend of cherry blossom festival. Location: hotel is located right off 395. The closest metro stop is 2 miles and is I walkable to. The hotel offers a shuttle every 30 minutes that was somewhat reliable to the crystal city metro Around the hotel: there is pretty much noting. Crystal city or... More

Was this review helpful? Yes 3
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thank you very much for sharing your experience as we always appreciate feedback both good and bad. I am sorry that our Sheraton Standards did not live up to our requirements. You can be sure I will follow up on your concerns as they are ours as well. A good stay starts with having a clean comfortable room that is... More

Falmouth, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great views, comfortable beds, good service, hotel shuttle to train station. Wishe we could have stayed longer. This hotel had a great pool indoors on the roof. After sightseeing, we were too tired to jump in but would have loved too!

Was this review helpful? Yes 6
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thank you very much for your feedback. I am glad you enjoyed the hotel and all that Washington DC has to offer. The Sheraton Pentagon City is a great place to stay with easy access to Arlington, Crystal City Shopping, the Subway, and of course the sights and attraction in the city. Please do come and stay with us again... More

new york
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I just spent the weekend at Sheraton pentagon city (for the second time in 3 yrs) and everything from check in to check out went pretty smoothly. I had gotten a deal through Groupon so paying $79 a night was a pretty sweet deal. Ranjeet at the check in desk was very courteous and helpful, he signed me up on... More

Was this review helpful? Yes 6
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for your comments as we always appreciate guest feedback both good and bad. I am glad you had a pleasant visit and got great value. You can always call or book on line for the best deal we are offering and we know travelers have many choices. Thanks for making this past visit one that brought you... More

Crestview, FL
Top Contributor
65 reviews 65 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As part of a large group (276 people) we stayed in this hotel for 2 days. At check in (after midnight) we had no problems. The staff was very friendly and helpful. Our rooms were clean, and any help we requested, was granted promptly. The breakfasts we received were excellent. It is not a new hotel, but the beds were... More

Was this review helpful? Yes 6
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for your comments about your group visit. We pride ourselves in being prepared and that is what we did. A great team of professionals is always at your service. Please do come back again and thanks so much for your feedback. Warmest Regards, Steve W. More

Milford
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Tired from a 10 hour drive, Ranjit met us with a smile and a speedy check in. I mistakenly booked a room with 2 double beds - not a option - and he upgraded us to a beautiful 2 room suite with a spectacular view of the Pentagon. Starbucks closed at 9 am the morning we checked out, and at... More

Was this review helpful? Yes 5
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your experience and for recognizing our staff. We are very fortunate to have a great team where everyone truly cares about our guests. Please do stay with us again and thank you for sharing on Trip Advisor. Warmest Regards, Steve W. More

washington dc
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Just checked in. Website said valet. There is none. Self parking garage is very dark and creepy. Desk person didn't seem to care that I was upset as a single woman traveler arriving late to find no bellman and no valet. Sat I front of hotel for 15 minutes. Room has an odd smell but worst of all there are... More

Was this review helpful? Yes 6
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your concern about your recent visit. We always appreciate feedback both good and bad. A good stay starts with receiving everything you expect from a clean crisp room where everything works properly, well trained staff, and a safe and secure property. I am very sorry you did not experience this and that we let you... More

Wellington, Florida
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all, I would like to give many thanks to Sevena and Sura (Front Desk) for making my stay exceptional. They were very kind and courteous and always greeted me by my last name. I was very impressed by their professionalism. My family was there for a special medal of honor event and there were 23 of us. The... More

Was this review helpful? Yes 4
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your experience about your recent visit and for recognizing two of our superstars in Sevena and Sura. A good stay starts with having gracious and caring staff look after your every need. I am glad we came through for you and of course the many guests that stay with us. We hope you will come... More

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Nyku and Ranjit provided excellent service at the front desk. They were very helpful and provided assistance when reservation issues arose. I was satisfied with the resolution and their professionalism.

Was this review helpful? Yes 5
RobSPCGM, General Manager at Sheraton Pentagon City Hotel, responded to this review

Dear Guest, thank you for sharing your experience with us. I am pleased that Nyku and Ranjit were helpful and professional to you. We enjoyed having this conference at the hotel and hope to have the opportunity to service you in the future. Best regards, SPCGM More

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Additional Information about Sheraton Pentagon City Hotel

Also Known As:
Sheraton Arlington
Arlington Sheraton
Address: 900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Arlington
#21 Business Hotel in Arlington
#28 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pentagon City Hotel 3.5*
Official Description (provided by the hotel):
Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more   less 
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