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Sheraton Pentagon City Hotel

GreenLeadersSilver level
900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
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Sheraton Pentagon City Hotel
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Sheraton Pentagon City Hotel
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This property is located very close to the Pentagon. If that's where you're headed, this would be a great location. Even if not, it's pretty cool to be so close. If you get a room on the 'city' side, the view of the Pentagon and of DC is fantastic. These rooms have huge windows. The guest rooms have the latest... More 

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Alexandria, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Well, I purchased a one night stay at the Pentagon City Sheraton Hotel for a stay-cation. I have to be honest that I did not go in the hotel. I did not request my money back from Groupon or the hotel. When I called to confirm my Groupon purchase they did not have a record of it. So I had... More 

Was this review helpful? Yes 3
Sheraton M, Manager at Sheraton Pentagon City Hotel, responded to this review

Thank you for your review. Your feedback is important to us as we continue to improve upon our service and accommodations. We are very disappointed that you didn’t stay with us or even venture inside the hotel to see our beautiful fully renovated lobby and upgraded rooms. We are sorry for the poor first impression, but our location is in... More 

Atlanta, GA
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is close to everything and very central. They have a shuttle that takes you to the mall and/or airport every 30 minutes. I visited this hotel as apart of a training program for my job. I felt the food was average. Although the hotel is central to everything "touristy", there are NO stores within walking distance, not even... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only stayed one night in the hotel but was a very large room and clean. The hotel does have other facilities including a pool and free shuttles to the local shops. Is a bit of a trek to the National Mall but close to the Pentagon and Arlington Military Cemetery.

Was this review helpful? Yes 1
Richmond, Virginia
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is a pleasant hotel. If you stay on the side facing the Pentagon, the view is spectacular. The bathroom is a little tight around the shower area. The room is spacious and accommodating. Make sure you eat at the restaurant for breakfast. It is A+. The hotel staff is great!!!

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Paramus, New Jersey
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

Location for getting to DC and Arlington Cemetary was great! Hotel was clean and service was good. Only issue was the electric plugs were not installed properly. When you tried to plug in anything in the wall, the entire outlet would push in.

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Sheraton M, Manager at Sheraton Pentagon City Hotel, responded to this review

I want to take a moment and thank you for your positive review about the conveniences of our location. We always appreciate hearing from our guests, especially about areas where we can do better. Our team is always working on improving service and we will definitely discuss your comments with our maintenance team to fix the electric plugs in the... More 

Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel a little early and were welcomed with a smile. We're able to get into the room right away. We had asked for an upper floor and were put on the 10th floor with a lovely view and a great large clean room. When we asked for extra towels, they were delivered to our room promptly.... More 

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Frisco TX
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel offers complementary picked up & drop off to & from Reagan DCA airport. They run timely ask front desk for schedule. Another great benefit is they drop you at City Center 15 min up the street to pick up metro or bus which is easy to navigate around Washington. If we looked lost many locals offered us help... More 

Was this review helpful? Yes 1
Hagerstown, Maryland
4 of 5 stars Reviewed 4 weeks ago

My kids loved it, my husband had his much needed down time and I went swimming til my heart was content. We loved the shuttle bus to the mall. The drivers where all so kind. The pool is small but it worked for our family and the view from up there is amazing.

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Ottawa, Canada
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for a layover on our way back home. Would have given it 4 stars if service was better. Cons: Restaurant service wasn't all that good and food was mediocre. We felt like we were an inconvenience to the wait staff. Location isn't the best to walk around either, hence why we ate at the hotel restaurant. Also, having... More 

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Sheraton M, Manager at Sheraton Pentagon City Hotel, responded to this review

Thank you for your review of your stay at our hotel. We always appreciate hearing from our guests, especially about areas where we can do better. We can imagine the inconvenience you experienced due to the level of service you received in the restaurant and we can assure you that is not typical at our hotel. We will make sure... More 

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