We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Pentagon City Hotel

3.5 of 5 900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
GreenLeadersSilver level
Sheraton Pentagon City Hotel
Professional photos View all
Browse nearby
Sheraton Pentagon City Hotel
Write a Review

814 reviews from our community

Traveler rating
    254
    315
    135
    67
    43
See reviews for
194
160
64
240
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (814)
  • Mar-May only
    (203)
  • Jun-Aug only
    (221)
  • Sep-Nov only
    (231)
  • Dec-Feb only
    (159)
All months
Severn, Maryland
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars NEW

With the recent "snow event" in DC, I was forced to stay at a hotel for business. Right off of Route 395, the Sheraton has an amazing location with its close proximity to the Pentagon, Crystal City, Reagan Airport, shopping at the Pentagon City Mall & just minutes from downtown DC. For such a central location, it was surprisingly quiet.... More 

Was this review helpful? Yes 1
Louisville, Kentucky
Top Contributor
68 reviews 68 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was at the Sheraton on Saturday Feb 21, 2015, to attend the Iwo Jima veteran’s reunion banquet. I did not stay at the hotel. I was there just for the dinner. The staff was friendly and professional. The hotel was clean and well maintained. The food at the banquet was good and the wait staff was both efficient and... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 1 week ago via mobile

The rooms were terribly small the elevators TO the rooms were not working properly. We were on the fifth floor. The towels stunk. The sheets were like sand paper the hotel chose to close the elevator to parking garage on the Monday of a holiday weekend for "renovations" when TONS of us were checking out. I'm talking atleast 100 of... More 

Was this review helpful? Yes
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your concern about your recent visit. I am sorry the towels were not fresh smelling and that the elevators were not working to full capacity. A good stay starts with receiving what you expect in clean crisp accommodations and a building that is operating to full efficiency. Our linens are 300 thread count which is... More 

San Diego, California
Contributor
17 reviews 17 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We used a Groupon deal for this hotel. When we were in line for the checking, a flight crew was in front of us and was told that they could pick which floor they wanted to be on and the room. The staff offered them to carry their luggage, very polite, etc When it was our turn, we were given... More 

Was this review helpful? Yes
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your concern about your recent visit. I am sorry our location and facility was not up to your expectations. I also want to apologize that you were not met with friendly well trained staff that put guest comfort first. Many groups are handled differently at the hotel with regard to check in, and the airline... More 

Alexandria, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very convenient! The hotel staff is great and always eager to help! Thumbs up! They offer a complimentary shuttle to and from the airport also Pentagon Row and the Pentagon City Metro (metro is just the best way to get to the national mall in DC) Only 8 min walk to the Air Force memorial and 15... More 

Was this review helpful? Yes
New York City, New York
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service, nice and polite staff and excellent house keeping. Less than 15 mins driving to all the major attraction in DC area. If you do not have a car then this may not be a good place to stay. Rooms are very big and comfortable.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this property because of the airport convenience, they offer a complementary airport shuttle which runs every 30 minutes. The hotel staff is great, very friendly in particular Miss Grace at the front desk, she helped me with making reservations at a restaurant and was very attentive during the whole stay.

Was this review helpful? Yes 1
King George
Contributor
20 reviews 20 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently we stayed at the Sheraton Pentagon City. We purchased a Groupon discount to stay there. This place is amazing. Way nicer than our normal hotel. The staff was very friendly and helpful. The room was fantastic. Even ordered room service for breakfast! Would stay here again!

Was this review helpful? Yes 1
La Paz, Bolivia
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is great in service and infraestructure. The problem is location. Even though they offer transprotation to the airport and metro, it adds quite a bit of time to your day when you want to get anywhere in DC. They have parking so probably better with a car, do consider that it is not that simple to get... More 

Was this review helpful? Yes 1
Arlington, Virginia
1 review
1 of 5 stars Reviewed 2 weeks ago

DO NOT STAY THERE. I was sitting in bed and felt a bed bug crawling on my leg. I killed it, and it sure looked like a bed bug. I also had bite marks. As if this was not bad enough, the response from the hotel manager was astounding in its tone-deafness. When I reported the incident and asked for... More 

Was this review helpful? Yes
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your concern about your experience. I want to apologize for the problem you encountered with an insect. As you know now we shared with you our pest company report that the room was found to be negative of bed bugs, but of course we do take these things very seriously. It is unfortunate that the... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Pentagon City Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Pentagon City Hotel

Address: 900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pentagon City Hotel 3.5*
Number of rooms: 415
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Starwood, Despegar.com, Hotels.com, BookIt.com, Hotwire, TripOnline SA, EasyToBook, Odigeo and Tingo so you can book your Sheraton Pentagon City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#9 Green Hotel in Arlington
#20 Business Hotel in Arlington
#22 Family Hotel in Arlington
#24 Romantic Hotel in Arlington

159 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (131)
Viewed
View from room (34)
Viewed
Hotel & grounds (14)
Viewed
Dining (4)
Viewed
Room/suite (40)
Viewed
Bathroom (11)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (6)
Viewed
View from room (2)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (6)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay