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All 47 Arlington hotels

Sheraton Pentagon City Hotel

3.5 of 5 Hotel   |   900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
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Sheraton Pentagon City Hotel
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71%
Ranked #25 of 47 hotels in Arlington
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
Juan S McAllen, Texas
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677 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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McAllen, Texas
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

As many reviews this year state, their are renovations being done on the rooms. Our rooms were still missing the new carpeting (ours had HUGE stains) and needed some plumbing work on the shower. We chose the older, stained carpet so we could have adjoining rooms and didn't plan to spend much time in the room itself. The hotel has... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for a week and had a very relaxing time. The hotel staff are excellent and really make you feel welcome, especially Grace on reception and Dennis in the Restaurant.. The bar staff were good company. The rooms are well equipped and maintained. Food and drinks are good. The rooftop pool has stunning views over Washington DC. Although a... More

Was this review helpful? Yes 4
San Bruno
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed because it was a good price with free parking and wifi. Room was very comfy. Towels, soaps, and lotions were very nice. Sink outside shower/toilet area. Good TV with good channel selection. We attempted to eat in their restaurant but with the AC it was FREEZING so we left before ordering. Enclosed pool on roof with lifeguard--go up and... More

Was this review helpful? Yes 2
Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

the beds....and that's all,internet? have to pay........make a call for pizza? breakfast?...have to pay.....parking lot.....have to pay, or, you can let the car outside, I DARE YOU! ahh, no hot tub, just pool, the carpets, dirty in most places, ahhh, i forgot, you want your room clean? please call to make your room, this is the truth, you know if... More

Was this review helpful? Yes 4
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your feedback about your recent visit. I can see that you were frustrated by the additional charges which are common for a hotel in the area of Washington D.C and for that I am sorry. In order to provide the best value we give our guests the option for paying for services they wish to... More

Bay Shore, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We went to the Shereton to drop off my son for a summer leadership camp. The hotel was very busy with soldiers being honored down the block at the Pentagon. It was a treat to see all the honorees in the lobby. We were desperate for a room and Ranjit at the front desk saw how desperate we were to... More

Was this review helpful? Yes 3
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for your kind words about your visit. The hotel was honored to be the host hotel for the Medal of Honor recipient and along with the leadership program it made for a hotel that was fully booked. I am glad to see we were able to get you in and that you had a nice visit. Of... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nicole and Ranjit were at the front desk when we checked in. They were so sincere and helpful especially considering the late hour which we checked in. There was a broken pipe and our room was not ready, I would have been upset but they were so nice that I didn't mind waiting and talking with them. The rooms were... More

Was this review helpful? Yes 5
King of Prussia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

After terrible service in a close by Virginia hotel, we were able to book a last min room at the Sheraton . Glad we did!! All thought the rooms are very basic hotel was CLEAN and updated. Staff overly accommodating and we had all the am amenities we are used to. Hotel was kid friendly, had a small shop for... More

Was this review helpful? Yes 3
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for your comments about your recent visit. I am glad we were able to turn things around and make your vacation a memorable one. You can be sure we will always be there for our guests and we hope you will visit again so that we can earn a 5 star review on your next trip. Warmest... More

Orlando, Florida, United States
Top Contributor
141 reviews 141 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

We are Starwood members so we primarily stay at Sheraton properties when we travel. As far as the physical property, this was fine. It was clean, the rooms were sized well and the lobby is nice bright and attractive. However, the service was extremely lacking at this hotel. The staff were nice but not very helpful. If you just need... More

Was this review helpful? Yes 3
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your feedback about your visit. I want to apologize that our locking system for the doors was not in proper working condition and that our staff did not show the proper sense of urgency to resolve the problem. You can be sure we will immediately follow up on your concerns so that others are not... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Came for the week to see the smithsonians and decided to stay at the pentagon city. The location was great only a ten minute maximium drive to everything in the city. The room was also gorgeous. We had a large room with a beautiful view of DC. Very clean and comfortable. However, when paying almost 300$ a night for a... More

Was this review helpful? Yes 4
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your experience about your recent visit. I want to apologize that the hotel staff did not live up to our Sheraton standards and we truly appreciate your feedback. A good stay starts with being greeted by warm and friendly staff that are well trained and put guest comfort first. I am sorry we let you... More

Suffolk, VA
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a conference in April 2014. I took the bus from the metro station. It was a breeze. Got there a little early and my room wasn't ready. So I checked my bag and headed back to the metro to visit DC. When I returned I was checked in by a wonderful man. He was so friendly.... More

Was this review helpful? Yes 5
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Additional Information about Sheraton Pentagon City Hotel

Address: 900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pentagon City Hotel 3.5*
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Green Hotel in Arlington #18 Business Hotel in Arlington #21 Family Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more   less 
Number of rooms
415

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