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All 48 Arlington hotels

Sheraton Pentagon City Hotel

3.5 of 5 Hotel   |   900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
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Sheraton Pentagon City Hotel
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Ranked #28 of 48 hotels in Arlington
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A recent review
3 of 5 stars reviewed 5 days ago
Stan A Rosemount, Minnesota
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708 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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1 review
2 of 5 stars Reviewed 4 days ago NEW

I went there with a school trip to d.c, and the pictures looked amazing. However, the student wing was terrible. We had no air-conditioning, and the more we tried, the more annoyed we got. The breakfast was not fresh, and the food was crumbly. I don't know if I would stay there again

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Rosemount, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My 10 year old son and I traveled into DCA for a short (less than 48 hour vacation) trip. The shuttle service that was provided was on-time back and forth to Pentagon City which made it ideal to get to the subway system. Check in and room were fine. We checked in early so we didn't get the Pentagon view... More

Was this review helpful? Yes 1
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your feedback about your visit. I am glad you and your son enjoyed the hotel and your trip to our Nation’s Capital. The Club Lounge is a great place to relax and unwind and even take advantage of free Wifi. As I am sure you know the access is free both in our Club Lounge... More

Lake Forest, California
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 6 days ago NEW

We bought a deal from Groupon for this hotel and, based on reviews from April & May, it sounds like they make sure you get what you paid for--a room in the "other" building which they said was due to construction/renovation. However, the only renovation I saw was IN the "other" building... Our room was just below ground level with... More

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Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your feedback about your recent visit. It is our goal for all of our guests to have the best stay possible where the room is clean, crisp and in proper working order and that all of our services are nothing but pleasant. The hotel does not target any guests for different room assignments as we... More

Argyle, Texas
Top Contributor
54 reviews 54 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was part of our 10 day trip to the US North East, and this was unfortunately our worst experience. Part of it wasn't an every-day occurrence: the hotel is replacing carpet, but I think the hotel staff could have done more to move us to a place not directly beneath the work going on. Parking is $15, but breakfast... More

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Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your concerns about your recent visit. It is always difficult to get these important projects completed and even though we do not start until 9am there is always some guests that are inconvenienced and for that I am terribly sorry. As you know the hotel has just completed our carpet replacement project and the rooms... More

Vancouver, Canada
2 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Have stayed here multiple times and continue to believe that the 3 1/2 star rating is not warranted. They have a daily charge for wireless and a refrigerator. Items that are gratis at lower starred rankings. A good pre-paid deal might still make it worthwhile. Otherwise, not. They say they're replacing the carpets.

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Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your concern about your recent visit. I am sorry that you found our pricing unreasonable and understand your frustration. While it is true we do charge for the internet as most hotels do in the area, it is a nominal fee so that our guests can have up to 3 devices with tech support. This... More

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Picked this hotel based on review of the view from room. We arrived at 10 pm and was assigned to a lower building next to the main tall building. We ended up to a room on the basement level and looking out to cement wall with dirt everywhere. If I ever knew that might happen, this hotel would have never... More

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Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for sharing your experience about your recent visit. I know how frustrating it can be to expect one thing and get another and I am sorry we let you down. As you may know our spectacular views of Washington DC are high in demand and do come at a premium that must be reserved in advance. Of... More

Huron, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our family stayed at the Sheraton Pentagon City hotel from August 3rd through August 9th, 2014. The lobby of the Hotel is beautiful as are the banquet rooms and the Restaurant. We had amazing service from the front desk, Ranjit was very helpful, courteous, and kind. He helped us with the metro schedule, places of interest and dining possibilities. He... More

Was this review helpful? Yes 1
Denver, Colorado, United States
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

I would like to name Isis at the front desk and Carmen at the club lounge, they both have made my stay. For example, I mentioned last time I didn't get the points like I was promised by the hotel, Isis promised to restore them for me. Also, Carmen opened the door after the club lounge's hour, and let me... More

Was this review helpful? Yes 1
Steve W, General Manager at Sheraton Pentagon City Hotel, responded to this review

Thanks so much for your feedback and for recognizing Carmen and Isis, two of our outstanding associates. A good stay starts with receiving what you expect and when our staff can help make your stay more enjoyable it makes a good stay a great stay. Hopefully next time we can earn a 5 star review and please do let us... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was the best among the ones I stayed during our trip to Washington DC and New York City. I stayed one night on August 3rd with my husband and my younger brother. When I checked in, there were many people at the front desk, and I had to wait for 10 minutes. It was not that long, so... More

Was this review helpful? Yes 2
Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

My wife and I travelled from the UK with our daughter and two grandchildren. We had two rooms both of which had views over the Pentagon and Washington. We found the hotel welcoming. At reception we were expected and in no time were in our rooms. Rooms, restaurant and pool were all excellent. Shuttle ran every 30 minutes to Pentagon... More

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Additional Information about Sheraton Pentagon City Hotel

Address: 900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Pentagon City Hotel 3.5*
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Green Hotel in Arlington #13 Business Hotel in Arlington #26 Romantic Hotel in Arlington #26 Family Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more   less 
Number of rooms
415

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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