We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Crystal City

4.0 of 5 1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Hotel website
Hotel deals
Click for phone number
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
GreenLeadersSilver level
The Westin Crystal City
Professional photos View all
Browse nearby
The Westin Crystal City
Write a Review

679 reviews from our community

Traveler rating
    315
    229
    81
    37
    17
See reviews for
106
109
82
293
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (679)
  • Mar-May only
    (155)
  • Jun-Aug only
    (160)
  • Sep-Nov only
    (225)
  • Dec-Feb only
    (139)
All months
There are newer reviews for The Westin Crystal City
See the most recent reviews
Miami, FL
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 5, 2007

Stayed at this hotel for a conference that was being held onsite. Experience was ok, but nothing special. Room is a nice size and clean. Bed was comfortable with nice linens. Bathroom was ok size and clean, but towels were very low quality. I spent most of my time in meetings, but did visit the hotel bar. Both bartenders were... More

Was this review helpful? Yes
Aguacate, Costa Rica
Contributor
20 reviews 20 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 25, 2007

I booked at the last minute for a business meeting and it was the best deal going near the airport. I was very skeptical after the reviews I had read. My experience was very good. The airport shuttle driver was extremely helpful and nice. Check in was quick and courteous. The room was confortable and clean. Great location to many... More

Was this review helpful? Yes
Virginia
1 review
4 of 5 stars Reviewed October 24, 2007

My wedding reception was held here in August and I was very pleased with the events/catering staff. Tricia was an outstanding coordinator and ensured the entire day ran smoothly. She was also very responsive throughout the entire planning process. After researching other hotels in the Crystal City area, the Sheraton Crystal City was by far the best wedding reception deal... More

Was this review helpful? Yes
Sammamish, Washington
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed October 9, 2007

1) Air conditioning did not work well 2) Internet was broken 3) Two of three elevators were broken 4) Fire alarm was going off at various times 5) Carpet in room was dirty 6) Room service took over an hour 7) TV was so old that tube was actually not bright and picture near impossible to see All of this... More

Was this review helpful? Yes
North Stonington, CT
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 28, 2007

Just came back from staying at this hotel for 4 nights. The air conditioning didn't always work well. Thermostat was set on 50 at night and the room was still warm. There were 3 elevators and one was constantly breaking down, while the other 2 were so slow. The room keys didn't always work. Had to have new key cards... More

Was this review helpful? Yes
Roanoke, Virginia
Top Contributor
59 reviews 59 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed August 27, 2007

We were going to a Redskin game (that got rained out) so were only going to be in town for the night and would not be in the room much anyway. I usually stay in Marriotts and Sheratons because they have good beds. The price on this Sheraton was only $79 for a Sat. night stay which was a deal.... More

Was this review helpful? Yes
New Brunswick
1 review
5 of 5 stars Reviewed August 5, 2007

My stay at the Sheraton was excellent. The staff was very friendly and professional, rooms are comfy and clean, breakfast was good and the location close to Metro is perfect. Only negative point was the icemachine which did not work. But after calling the front desk, we had ice within minutes. Would definitely stay there again and also recommend it... More

Was this review helpful? Yes
long beach, ca
Contributor
19 reviews 19 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2007

We can not say enough about this hotel, especially for the price. The front desk was all smiles and helpful, parking was only $18.00/night...for DC this is a bargain. The beds so comfortable, clean and recently renovated. The pool was not open when we checked in but is open until 8pm so great for families. Less than a block to... More

Was this review helpful? Yes
Boston, MA
Top Contributor
66 reviews 66 reviews
43 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed July 21, 2007

I stayed here because I couldn’t get into the Sheraton National where my parents were staying (I was in DC on business, they for pleasure). The rate at the Sheraton Crystal City was initially $269, but closer to the date I was able to get a rate of $209. So be sure to check back. I was put on the... More

Was this review helpful? Yes
South Plainfield, NJ
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 7, 2007

Stayed here on an overnight trip to DC midweek in early July and loved it, plan to return. Its best attributes were price and convenience to Washington. Metro was a two-minute walk, subway took 10 minutes to get to DC. Staff was friendly, helpful, courteous. Room was clean, spacious, bed was ultra-comfy. Room service was prompt; they were out of... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin Crystal City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Travelocity, Priceline, Orbitz, Expedia, Hotels.com, BookIt.com, Despegar.com, Reservation Counter, Odigeo and Tingo so you can book your The Westin Crystal City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Arlington
Arlington Sheraton

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (60)
Viewed
Bathroom (6)
Viewed
Room/suite (19)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (5)
Viewed
View from room (3)
Viewed
Dining (6)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay