We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Crystal City

Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel deals
1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Special Offer
Book Early and Save
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Westin Crystal City
View Map
Add Photo Write a Review

950 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for The Westin Crystal City
See the most recent reviews
Scotia, New York
1 review
5 of 5 stars Reviewed October 23, 2012

My wife and I spent the weekend for our 10 yr anniversary and chose the hotel based on the great location--close to the airport, Old Town, DC. The front desk staff were great. Extremely courteous and accomodating. The person who checked us in, Ranjit, gave us a free breakfast voucher when he found out it was our anniversary. He also... More 

Helpful?
Thank Steve S
Fayetteville, NC
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 21, 2012

This was my first vist to this property; but won't be my last, friendly, helpful staff, convient location, walking distance to metro (subway). Arrived early Friday afternoon but staff worked to get me into a room after a long day on the road. Secure parking with easy in/out feature, they even accomidated me on my check out day by allowing... More 

Helpful?
Thank Pat C
Julie Y, General Manager at The Westin Crystal City, responded to this review

Dear Pat C, Thanks so much for sharing your comments and experience at the Sheraton Crystal City. I was very glad you enjoyed the guest room, breakfast and our friendly service. I do hope if your travel brings you back to the Arlington/D.C metro area that you will stay with us again. Thank you for taking the time to share... More 

Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 19, 2012

I have to agree with the previous reviews the location of this hotel is AMAZING! So close to the metro to get downtown, eateries, malls, underground shops....you can't go wrong. The staff was super attentive from Ernest assisting my family and I with luggage to Arie and Alex at check in. I had a small issue in the room with... More 

Helpful?
1 Thank Jamie H
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 19, 2012 via mobile

Nice hotel, great location, right by metro...just had some probs keeping the room consistently cool...overall though, great stay...everyone was very helpful and the club level was wonderful! Nice Sunday brunch to at their restaurant 18 Eads

Helpful?
Thank dga120
Haverhill, Massachusetts, United States
1 review
5 of 5 stars Reviewed October 18, 2012

For having such great staff as Anie and Ranjit at the desk to help us out of towners feel comfortable with questions such as... where can I get good bar-b-q..and for all their insider information! And don't sell the in hotel bar short - good food, TV with the Detroit Tigers vs NY Yankees (sorry, NY...not!) and for Super giving... More 

Helpful?
Thank Elaine A
Julie Y, General Manager at The Westin Crystal City, responded to this review

Dear Elaine A., Thank you for staying at the Sheraton Crystal City. Your kind and gracious comments regarding the hotel staff are greatly appreciated. Indeed, I am truly lucky to have service-oriented professionals like Arie, Ranjit and Super on my team. I look forward to welcoming you back in the near future. If I may be of any service in... More 

Wisconsin
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 18, 2012

This hotel is less than 1/4 mile from the Crystal City Metro. Modern High rise Hotel. Service was good and priced fairly. When traveling without a car the Metro is really important. You can see the whole city for not a lot of money. Buy a SmarTrip card and save some $.

Helpful?
Thank dkmWisconsin
Julie Y, General Manager at The Westin Crystal City, responded to this review

Dear dkmWisconsin, Thank you for sharing such a positive review of your recent stay here at the Sheraton Crystal City. We are very glad you enjoyed our convenient location. Our location offers a great jumping off point for DC sightseeing and I appreciate you offering a money saving tip regarding fare cards to future guests. I hope that if your... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2012

Me and my team had a minor bump during the check in process with our corporate card not being on record. Ranjit fixed it within minutes and made everything just fine. Not only did he streamline the fixing process but went out of his way to make up for the mistake by providing incredible service throughout our entire stay. Fruit... More 

Helpful?
1 Thank Joslin_12
Bozeman, Montana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2012

The staff at the Sheraton were extremely helpful. My associates and I had the need to book a last minute reservation. Hanna quickly accommodated our needs, remembered us when we called back and was patient when we had to make adjustments to the reservation. Upon arrival, Jennifer and Sara were also helpful beyond what was required. They located adjacent rooms... More 

Helpful?
1 Thank Emily K
New Jersey
Level Contributor
253 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed October 13, 2012

Be sure to use Eads St address rather than proximity mode on GPS. Check in was smooth. Bartender named Super is very nice. But drinks way over priced to make happy hour seem like a deal. $8 for a draft Stella?? Room was clean. No room safe - c'mon! Skimpy with cable channels. Free wifi. Took two calls to front... More 

Helpful?
1 Thank T34IFR
Orange County, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 12, 2012

I prefer Westin over Sheraton but everyone in my group was staying at this Sheraton so I stayed here as well for 3 days. This is a typical Sheraton - not something to be blown away by but serviceable and a very convenient location. My room looked like it was renovated for the most part but there were evidences of... More 

Helpful?
1 Thank FromCalif
Questions? Get answers from hotel staff and past guests. Ask a question

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (108)
Viewed
Room/suite (41)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (13)
Viewed
View from room (6)
Viewed
Business center/function rooms (1)
Viewed
Dining (6)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Arlington hotels
0.1 mi away
Hampton Inn & Suites Reagan National Airport
0.1 mi away
Crystal Gateway Marriott
Crystal Gateway Marriott
#11 of 48 in Arlington
4.0 of 5 stars 1,076 reviews
0.3 mi away
Embassy Suites by Hilton Crystal City - National Airport
Show Prices
Show Prices
Show Prices
0.7 mi away
Residence Inn Arlington Capital View
0.1 mi away
Crystal City Marriott at Reagan National Airport
0.6 mi away
Hyatt Regency Crystal City
Hyatt Regency Crystal City
#16 of 48 in Arlington
4.0 of 5 stars 1,203 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay