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The Westin Crystal City

4.0 of 5 1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
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The Westin Crystal City
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The Westin Crystal City
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741 reviews from our community

Traveler rating
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    83
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Crystal City
See the most recent reviews
Charleston, West Virginia
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My family stayed here over the weekend to go visit the National Christmas Tree and then to FedEx Field for the Redskins game. The customer service was excellent. The hotel is very convenient to restaurants, shops and the Metro station. The room was clean and well maintained. Beds are extremely comfortable but they do need some firmer pillows(personal preference). The... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything went really well, the hotel is in a good location. Close to dining, shops and the airport. we had an amazing time. Alex from banquets and Victor at the hotel bar were very professional, friendly and great at their jobs.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were looking for a hotel in close proximity to Arlington National Cemetery as we were attending a funeral there. While this hotel was not right next door, it was only three stops away on the metro. The metro station is only a half block away from the hotel making it convenient to virtually every location in the city (15... More 

Was this review helpful? Yes 1
Newark, Delaware
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, with easy access to DC without the craziness of DC traffic. Check in was a breeze and the lobby staff were all attentive and helpful. Parking was easy in the underground garage. The next morning, we had a disaster. Our shower clogged and our bathroom turned into a shallow lake. Maintenance was up within 10 minutes of my... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Service by Ranjit Samuel was excellent during my stay on 4-5 Nov. First time staying at this hotel and would definitely stay again due to Ranjit's hospitality and local knowledge. The room was very clean and comfortable. Excellent Location.

Was this review helpful? Yes 1
Wheatfield, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was attending a seminar and booked this hotel for 3 nights with the intention of making it a long weekend while attending the one day seminar. The seminar was cancelled and little did I know, so was my hotel room. I drove 8 hours from Buffalo, NY to find this out upon my arrival. I was irate when I... More 

Was this review helpful? Yes 1
DFW
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you get a good price on the hotel, this is an excellent place for your stay to visit D.C. The airport is literally 10 minutes away by complementary shuttle. (Or, one stop on the Metro.) The Crystal City Metro stop is 1 1/2 blocks from the hotel (one block from the door, then across the street). The same place... More 

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 nights during our DC visit. It is very close to the metro and waking distance to the mall. There is a row of restaurants and bars a block from the hotel. It felt like a safe area, even after dark. The bartender is super nice, great hospitality. We also liked Moses, the front doorman....super kind.... More 

Was this review helpful? Yes 1
Mid Florida, Florida
Top Contributor
85 reviews 85 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were visiting our son and have stayed in a few of the Arlington area chain hotels but this one is set apart. We enjoyed the atmosphere and the team of staff are great. Special service from Moses at the door and Sammie at the front desk made a huge difference. The food is great and a nice bar area.... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

I had a misconnection at DCA and needed a hotel near the airport. They treated me like a regular visitor. At every step of my visit, they were asking what they could do for me - from the shuttle bus driver, to check in, to awesome breakfast, to bell captain.. All wonderful.

Was this review helpful? Yes 1
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Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#1 Luxury Hotel in Arlington
#2 Romantic Hotel in Arlington
#6 Green Hotel in Arlington
#7 Business Hotel in Arlington
#10 Family Hotel in Arlington

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