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The Westin Crystal City

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1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
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Best prices for: 1 room 1 guest
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The Westin Crystal City
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848 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, United States
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I debated giving this hotel 3 stars or 4 stars. It's a hotel, in the DC area....they are all comparable, and most are use to tourists in the area so know to be helpful and give good advice. I didn't like that it seems like the only perk to being in the SPG club is a free bottle of Nestle... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Westin was nice and a good price for right outside of DC. It's in walking distance to the metro, which is extremely beneficial for tourists; there's no reason to search DC for parking. The Westin is also in walking distance to a mall and several restaurants.

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Arlington, Virginia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I love the Westin Hotel from the moment you walk in the hospitality is wonderful. Rooms are spacious and the beds are so comfortable! The best is the robes! Love love love! Room service is courteous and prompt. You can ask for anything and they try to accommodate. I forgot deodorant and they gave me one. 5 star hotel.

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Seaford, Virginia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed here in to go to some National's games one weekend. We got a great deal through Living Social and were able to book a Friday and Saturday night for just $99 a night plus taxes and that included the parking. It was 3 of us, my hubby, me and my 6yr old son. We booked a King... More 

Was this review helpful? Yes 1
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on business for a meeting. This was the second time I had stayed the past 6 months. The room was quiet with lots of outlets for my computer, chargers, etc. The air conditioning in the room was more than adequate to cool down the room. The window let in lots of light with large curtains for night... More 

Was this review helpful? Yes 1
Balaclava, Australia
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has great customer service staff but woeful infrastructure to back them up. Gold SPG member. Had to go down to reception at (I kid you not) 2am to ask to be moved somewhere else (no problems with the room) due to a number of guests on my level slamming doors constantly, yelling, playing loud music & a particular... More 

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WestinCC, Front Office Manager at The Westin Crystal City, responded to this review

Dear Valued guest, Thank you so much for taking the time to provide us with your feedback. I am certainly glad to hear that you well cared for by our team, however very disappointed that we could not meet your expectations. We appreciate your loyalty as a Starwood preferred guest member and apologize for the frustration that resulted from having... More 

Dennis, Massachusetts
Level Contributor
88 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ten minutes from Reagan airport, walking distance to Metro, well appointed rooms with excellent beds and linens, and attentive staff. Our stay was as a part of a business group of 25 association members. Business meals and internet facilities are excellent. Highly recommended

Was this review helpful? Yes 1
Houston, TX
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just checked in a couple of hours ago. I dripped my bags here at 6am then went into town for business. I called about 10am to remind the hotel what time I would arrive and to request my bags be delivered to my room along with a package coming in today. I was assured everything would be taken care of... More 

Was this review helpful? Yes 1
Doylestown, Pennsylvania
Level Contributor
189 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice full service hotel. That being said you really get nothing more than a bed in the price unless you book a package. I ended up wanting to take my kids to DC for the weekend and we got a good rate here that included self parking and internet in the rate. Upon check-in they had... More 

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Virginia
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I wish I had the gentlemen's name that checked us in but he was very courteous and gave a lot of tips and suggestions on things to see around the city. The room was very clean, modern and spacious. Great location, right next to metro.

Was this review helpful? Yes 1
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