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All 48 Arlington hotels

The Westin Crystal City

4.0 of 5 Hotel   |   1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
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81%
Ranked #8 of 48 Hotels in Arlington
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 3 days ago
Patricia W Washington DC, District of Columbia
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655 reviews from our community

Traveler rating
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    78
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    16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has only been open a few weeks, but the service and attention to detail areexcellent. The beds are really comfortable and the rooms nicely set up. The hotel is located about one block from the metro, so there is easy access to anywhere in the city. I enjoyed my stay and would recommend this hotel.

Was this review helpful? Yes 3
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friend and I came here for 1 night to go to out on the town and its a very nice hotel, beautiful shower, i needed a sewing kit and they were quick to bring one(free :)) The food at the restaurant was good, drinks a bit pricey, i'm used to 6 or 7 dollar drinks and they were 12!!!yikes!... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My stay at the Westin Crystal City was absolutely and wholly remarkable. The upgrades are spectacular. The new rooms are spacious and offer unyielding mellowness, tranquility and contentment. The front desk agents, Ranjit and Sammy are two of the most incredible associates at Westin. They went above and beyond to guarantee that my check-in was seamless and my stay was... More

Was this review helpful? Yes 4
Toronto, Ontario, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After searching for a room for over an hour I walked into the hotel and was greeted by Ranjit. AMAZING MAN - The hotel is lucky to have this man making a first impression on the hotel. Ranjit assisted me in getting a room, showing me the transit system layout, and explaining how I could get around Washington in a... More

Was this review helpful? Yes 5
Annapolis, Maryland
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was part of a group - I did not stay at the hotel since I'm local but appreciated immensely the services of Ranjy, Sami and Lydia. They took great care of me in greeting, valet and information services extremely well.

Was this review helpful? Yes 6
Mountain View, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I just received an email asking me to fill out an online survey where I detailed a long list of minor issues with the hotel. For example: While I was waiting for the elevator one morning, 2 cleaning ladies started arguing about something, but since they were talking in Spanish, I really wasn't sure what they were arguing about. The... More

Was this review helpful? Yes 5
Austin, Texas
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful hotel with great amenities. Lydia in particular is a gem...makes all the difference in the world to be greeted with such hospitality. The food was excellent, the showers unique and a refreshing style (hot water instantly). I will stay here again.

Was this review helpful? Yes 7
Mount Laurel, New Jersey
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for two weekend nights with a package that included breakfast and parking at a great rate. Sunday afternoon is late check out so we stayed to watch the football game. Room service was great and the food was delicious. Rain shower bathroom is a nice feature. Entire experience was comfortable with five star service. We definitely will use this... More

Was this review helpful? Yes 11
Emma S, Guest Relations Manager at The Westin Crystal City, responded to this review

I am so pleased you managed to take advantage of one of our great packages! I am so pleased you had an excellent experience and we look forward to welcoming you back. Many Thanks, Emma S, Guest Relations Manager More

Oxford, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to Crystal City because it is close to everything in the DC area and very convenient for local trips. Everything is close and we were offered suggestions for our long weekend from Ransit and Tina. Both were very friendly and ready to help all the time. We stayed from Sept. 5 to Sept. 8 since our 45th anniversary... More

Was this review helpful? Yes 14
Emma S, Guest Relations Manager at The Westin Crystal City, responded to this review

I am so pleased that Ransit and Tina managed to take excellent care of you, I am sure they will be pleased to hear your feedback! I am glad we were able to make your anniversary special. Happy (belated) Anniversary – I hope you have many more excellent years together. Many Thanks, Emma S, Guest Relations Manager More

Los Angeles
Top Contributor
60 reviews 60 reviews
55 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 1 week ago

I started out with giving the Westin a 3.5 stars but had to drop it one star after receiving an email today from "Nicole" at the Westin encouraging me to write a positive Trip Advisor review of the property. Now the email itself is something I usually dislike because hotels shouldn't have to cajole guests into writing positive reviews, they... More

Was this review helpful? Yes 12
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Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Crystal City 4*
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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