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The Westin Crystal City

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1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
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The Westin Crystal City
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The Westin Crystal City
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780 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I've been here for a week and thus far the experience has been amazing. The quality of the hotel is above par and the staff is pretty much top notch. The room service here is definitely recommended, first the food is really good and secondly the servers are extremely professional (Sofiane has especially been helpful and courteous). Only challenge has... More 

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Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am considered essential personnel at work. I stayed at the Westin b/c it was close to major highways and I could get to work easily. My room was very nice with rain shower, robes, great room service and quiet. My only complaint is almost falling when I entered the circular entrance - it's marble, no rugs and was very... More 

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San Jose
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A nice hotel in a great location, very close to the airport, metro and shopping. The staff was super friendly, a nice greeting from everyone, doorman to housekeeping. I wish I could remember his name, but the bartender was great, so was the angus burger at the bar. The room was clean an just remodeled with lots of outlets (with... More 

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Chicago, Illiniois
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful shower, comfortable bed. Ordered room service -meal was delicious, general portions, served hot. My only complaint was that the sundry/gift shop was tiny and bare boned. Would like to have had a vending machine on the floor. But overall, would come again. Highly recommend.

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Rose Creek, MN
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for work one night for meetings in DC. Great check in and concerned staff with the quality of the stay. Later afternoon arrival. They allow early check in and I had a late lunch at the bar. The food and beverage was good. The room was very nice and up to date. with a great shower. Overall very... More 

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Buffalo, NY
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights in February - and I must point out that there were wind chill warnings and advisories the entire time we were there. The room was really nice - had a small refrigerator, very comfortable beds. The shower head gave plenty of pressure for nice, hot showers (needed because of the cold weather). The bad part... More 

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Alexandria, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed the location by the Metro and the hotel itself was nice though not a 4 star in my opinion. The bar area was nice and staff was good. The rooms were not large and I thought that the decor was average. I really liked it bring a couple blocks from everything in Pentagon City and Crystal City so... More 

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Lares, Puerto Rico
1 review
4 of 5 stars Reviewed 1 week ago

They charge $12.95 for WiFi, if you want to heat your food you can't because the don't have microwave on the lobby. Sometime the maid forgot to give us shampoo and conditioner. Besides that all good. The GM is a great serviceable person.

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3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I was assigned to this hotel by the organization of the Capitol Hill Classic Volleyball Tournament. When I arrive to the hotel at 10:30 in the morning they don't have my room ready, and ask me to wait until 3:00 pm. But the problem is that room was suppose to be ready the night before, my son check in the... More 

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WestinCC, Manager at The Westin Crystal City, responded to this review

Dear Francisco G, Thank you for taking the time to share your feedback. On behalf of all the staff at The Westin Crystal City we would like to extend our deepest apologies for the inconveniences you experienced during your stay. While I wish you had a better experience, it is feedback like this that we learn from and use to... More 

Richmond, Virginia
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in order to catch an early flight out of Reagan after having a bad experience last year at the Hampton Inn. The Westin is quite an improvement for the same price!! We have stayed at other Westin Hotels and this is not their finest but I'm slowly beginning to understand that the hotels that serve the airport... More 

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Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#1 Luxury Hotel in Arlington
#3 Romantic Hotel in Arlington
#6 Green Hotel in Arlington
#6 Business Hotel in Arlington
#10 Family Hotel in Arlington

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