We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Crystal City

Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel deals
1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Special Offer
Book Early and Save
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
The Westin Crystal City
View Map
Add Photo Write a Review

877 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    413
    303
    98
    42
    21
See reviews for
141
147
100
376
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (877)
  • Mar-May only
    (210)
  • Jun-Aug only
    (202)
  • Sep-Nov only
    (271)
  • Dec-Feb only
    (194)
All months
Appleton, Wisconsin
Level Contributor
220 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location just across the bridge from DC Sights was great. Clean but lack of pool and included parking/internet was disappointing for the family. Great price received on PL made the trade off worthwhile. Didn't use the Crystal City Metro station that was close but found free overnight parking saved the large garage parking fee.

Was this review helpful? Yes
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Great location near metro, shopping and restaurants. Staff was friendly enough, hotel was clean. This hotel is not up to the same standards as most westin properties, just a basic hotel good for a one night stay.

Was this review helpful? Yes
WestinCC, Guest Relations Manager at The Westin Crystal City, responded to this review

Hello Travis, Thank you for taking the time to provide us with your feedback. Our team strives daily to ensure a memorable visit for our guests and we're thrilled that you experienced just that, however disappointed that our standards weren’t up to your expectations. We are certainly glad to know that you enjoyed other aspects of your recent stay, and... More 

Casper, Wyoming
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Not only are the rooms sweet the location as well. Conveniently located next to the Crystal City Metro Station which also connects to several shops, restaurants and services in Crystal City. I love this place because I can fly into DCA and jump on the metro and get there in a matter of minutes. Also, the staff is very friendly... More 

Was this review helpful? Yes
Leeds
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was good and the service from the staff inside the hotel was excellent. The room was modern, clean and tidy. The airport shuttle, on the other hand, was appalling. We stood and waited for 20 minutes. During this time various other hotel shuttles stopped and asked if we were waiting for their hotel. Eventually, the Westin shuttle appeared.... More 

Was this review helpful? Yes
WestinCC, Guest Relations Manager at The Westin Crystal City, responded to this review

Dear valued Guest, Thank you so much for taking time out of your day to provide us with your feedback. On behalf of the team here at The Westin crystal city I’d like to extend our deepest apologies for the inconvenience that you experienced with our shuttle service. We do not operate in that manor and want you to know... More 

Lewes, Delaware
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Westin was a slimmed down version of bigger city Westins, but was perfect for a quick trip. The restaurant although not a high end hotel dining experience had excellent food for a reasonable price. The Bar was lively but again, out in the open of the lobby. The hallways were wide and well lit. The rooms were nothing unique... More 

Was this review helpful? Yes
San Antonio, Texas
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to DCA, I bet you could walk it if they had a safe route. But with all the transportation offering you don't have to. This hotel is tucked in Crystal city and has access to Car sharing options, metro, taxi but number one a HOTEL SHUTTLE that offers pick up by Door 5 of DCA airport in 30min increments.... More 

Was this review helpful? Yes
Birmingham, Alabama
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Read other Trip Advisors reviews Most were favorable, left me say this place was ABOVE my expectations, and considering neighboring hotels reasonably priced..Its very convenient to the Crystal City metro station which I used..its close to crystal city shops and there are a decent number of restaurants within walking distance. The neighborhood appears safe and it's easy to get to... More 

Was this review helpful? Yes
West Boylston, Massachusetts
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We got picked up by the complimentary hotel shuttle within only 10 minutes after we notified them of our arrival at DCA. Since we arrived the hotel at around noontime, they were very accommodating in letting us check in early. That really helped us so we did not need to drag our luggages around for 3 hours or more. Thank... More 

Was this review helpful? Yes
Baltimore, Maryland
Level Contributor
56 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago

This may be my new favorite place to stay in the Arlington/NoVA area. I stayed here recently on a business trip, and this is one of the few places I have been where the actual experience of the property far exceeded the reviews I had read when making my selection. This really is a nice property with spacious rooms, a... More 

Was this review helpful? Yes 1
Baltimore, Maryland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great room with nice view I ordered breakfast and it arrived within ten minutes. delicious! The server was SOFIANE (also known as superman as he is so fast) Everything was perfect, I mentioned that I would like an extra jelly and sofiane came back with a small tray of jelly, honey, etc.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

127 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (108)
Viewed
Room/suite (41)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (13)
Viewed
View from room (6)
Viewed
Business center/function rooms (1)
Viewed
Dining (6)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Arlington hotels
0.1 mi away
Hampton Inn & Suites Reagan National Airport
0.1 mi away
Crystal City Marriott at Reagan National Airport
0.1 mi away
Crystal Gateway Marriott
Crystal Gateway Marriott
#15 of 48 in Arlington
4.0 of 5 stars 951 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Embassy Suites by Hilton Crystal City - National Airport
0.7 mi away
Renaissance Arlington Capital View Hotel
2.8 mi away
Hyatt Arlington
Hyatt Arlington
#16 of 48 in Arlington
4.0 of 5 stars 1,161 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay