We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 48 Arlington hotels

The Westin Crystal City

3.5 of 5 Hotel   |   1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added The Westin Crystal City to your Saves list
The Westin Crystal City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
81%
Ranked #8 of 48 hotels in Arlington
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
JMCN111 Georgetown, Canada
  • Overview
  • Reviews (642)
  • Photos (60)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (109)
  • Location
  • More
true
Write a Review

642 people have reviewed this hotel

Traveler rating
    297
    216
    77
    36
    16
See reviews for
102
99
79
276
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Georgetown, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel has been recently renovated and is in excellent condition. Our room was spotless, very comfortable and the housekeeping staff kept it that way. Staff in the lobby was very friendly and helpful. Ranjit was particularly helpful, answering all of our questions, providing information about the local area and generally making sure our stay was enjoyable. The hotel is... More

Was this review helpful? Yes
South Orange, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is awesome!!!!!! Nicole at the front desk is fantastic! The rooms are newly renovated, clean and spacious The only downfall is trying to find the front of the hotel - it was super confusing since the door is on Eads Street. Great hotel, great location and just across the Potomac from DC. Come to this hotel!

Was this review helpful? Yes
Arlington, Virginia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Apparently, this hotel has just become a Westin a week ago (was previously a Sheraton). While they were still working out a few kinks in the transition, it was still very much a Westin experience. Service was stellar and all of the staff very attentive. In particular, there was a young lady from the Ukraine who worked in the restaurant.... More

Was this review helpful? Yes
Laurel, Maryland, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel is very nice! When I walked in all the staff greeted me with a warm smile and were very helpful. It mad me feel important. I was in the middle of moving from MD to VA so I was exhausted! When my husband and I got to our room we were amazed at how nice it looked. We... More

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is brand new and opened August 22 2014. (From the fact that there are prior reviews I assume this has been a re-do of the prior hotel). So everything is brand new and super clean. The rooms especially the showers are really nice. The staff was super friendly and enthusiastic, even at 1am when I arrived. Thanks to... More

Was this review helpful? Yes
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

They just re-opened as the Westin and this place looks great. They are still getting everything in perfect working condition but the staff was incredible. Thanks Ranjit, Sami and Liz. Everyone took the time to say hello and ask if I needed anything. Rooms have been re-done - look great - very comfortable bed.

Was this review helpful? Yes
Florida
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 19, 2014

We stayed here for 3 nights in March. The hotel is in a excellent location, walking distance to the metro, and the staff is very nice and courteous. Even though it was busy the check-in was quick. My only complain is the standard if the rooms. Pretty much I did not feel as if I was saying at Starwood property--felt... More

Was this review helpful? Yes 2
Gulfport, Mississippi
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 29, 2014

This was my first visit to Crystal City and staying at the Sheraton.Kudos to all the staff who work here, especially Ariel, Ravjit and one of the male bar/lounge attendants(don't recall his name but was working evening March 18 and March 20th). They were very nice, attentive and made a point to speak and ensure your visit was going well.... More

Was this review helpful? Yes 4
Julie Y, Manager at The Westin Crystal City, responded to this review

Dear Beth, Thank you so much for offering such a great review of your recent stay. We are so glad to hear that our staff made you feel so welcomed! We look forward to hosting you again after our renovations are complete. Please visit us again soon! More

Florianopolis, SC
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 28, 2014

The hotel had a very good gym room, was very near to the metro station. It's a big name hotel and it met all of my expectations. The metro makes is easy to get into the District quickly. I had a great experience interacted with the staffs there.

Was this review helpful? Yes 4
Julie Y, Manager at The Westin Crystal City, responded to this review

We are so glad to hear that you had such a great experience while staying here at the Sheraton Crystal City. The convenience of our property to the local area ensures that our guests return year after year! Please return again soon. We look forward to it! More

New Jersey
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 26, 2014

My stay at this Sheraton was amazing. I drove in PA was a little thrown off and in a bad mood because of the drive, and the fact that there was a major detour with no signage which made my drive longer. My attitude changed as soon as I met Ranjit at the front desk of the Sheraton. He literally... More

Was this review helpful? Yes 3
Julie Y, Manager at The Westin Crystal City, responded to this review

Hi Jennifer, I am so glad to hear how amazing your stay was here at the Sheraton Crystal City! We are so proud to have ambassadors on our staff like Ranjit who go above and beyond to offer quality service to all of our guests. Our aim is to make sure you feel welcomed and taken care of and I... More

Owners: What's your side of the story?
If you own or manage The Westin Crystal City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Crystal City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Westin Crystal City 3.5*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Travelocity, Expedia, Booking.com, Tingo, BookIt.com, Priceline, Hotels.com, BookingOdigeoWL, Reservation Counter, Otel and Venere so you can book your The Westin Crystal City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Arlington
Arlington Sheraton

60 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
View from room (3)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (18)
Viewed
Dining (6)
Viewed
Bathroom (5)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (2)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Arlington with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#6 Green Hotel in Arlington #8 Business Hotel in Arlington #10 Family Hotel in Arlington #11 Romantic Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 
Number of rooms
218

Questions & Answers

Questions? Get answers from The Westin Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer