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All 48 Arlington hotels

The Ritz-Carlton Pentagon City

4.5 of 5 Hotel   |   1250 South Hayes Street, Arlington, VA 22202
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The Ritz-Carlton Pentagon City
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Ranked #10 of 48 Hotels in Arlington
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 2, 2014
MARIA L Miami, Florida, USA
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572 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Ritz-Carlton Pentagon City
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Miami, Florida, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014 via mobile

This was my first time staying at a Ritz Carlton. Was attending a conference at the hotel. Service was excellent, all needs addressed immediately. Staff very accommodating. Rooms are nicely appointed and very comfortable. Location is directly across from the train. Distance to airport and city center only a short taxi ride away. Several dining options within walking distance. Would... More

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1 review
1 of 5 stars Reviewed August 31, 2014 via mobile

My family and I decided to stay here during our trip and it was one of the worst experience ever. Three weeks before our trip(beginning of July), I called to confirm our booking for two rooms and informed them that we would need a double bed for on the the rooms. The lady told us to call them back when... More

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Tod M, General Manager at The Ritz-Carlton Pentagon City, responded to this review

Dear Wwjli, Thank you for taking the time to leave your review on Trip Advisor. While I wish it were under better circumstances that I was corresponding with you, I do appreciate you conveying your experience. I would appreciate the opportunity to speak with you regarding your stay and reservations. If you could afford the time, I can be reached... More

Raleigh, North Carolina
Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2014

I stayed at the Ritz-Carlton in Arlington this week and could not be more satisfied with the experience. The usual Ritz top of line quality ambience. What made the stay particularly enjoyable was the personal attention of the staff. I would like to point out, in particular, the concierge. The young lady actually walked me through the hotel and into... More

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Monmouth Junction, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2014

I am a ritz carlton gold member, I have stayed in many ritz Carlton's around the world, this Ritz, meets Ritz- Carlton standards, however can improve. The main issue is the rooms are a little outdated. However the room I stayed in was very clean.

Was this review helpful? Yes 1
Burlington, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 12, 2014

We booked this hotel as we needed to have a metro station within a short walking distance. The metro was literally at the door and got you to Washington in 6 minutes. The room was very well appointed and very clean. We had a king bed, comfy chair, desk, and closet space. We also had a double queen room. The... More

Was this review helpful? Yes 2
Pinehurst, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2014

I usually stay at Marriott but recently stayed at the Ritz when my usual Marriott was full. The location was great for my work so I decide to try it agin on my next trip. Unfortunately my meeting was canceled at 7:00 the night before. The Ritz has a 3 pm cancelation policy. Now I'm stuck paying for the night.... More

Was this review helpful? Yes 1
Tod M, General Manager at The Ritz-Carlton Pentagon City, responded to this review

Dear 98Judy1068, Thank you for leaving your review on Trip Advisor. I was sorry to hear that you experienced a negative situation while you were cancelling your reservation. I would appreciate the opportunity to be in contact with you. If you have the time, I can be reached at 703-412-2778 or at tod.morrow@ritzcarlton.com. Thank you again for your feedback. Best... More

Wisconsin
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 11, 2014

Arrived at Reagan National Airport in the evening. The hotel is located right on one of the Metro train stops so great access to public transportation. Ritz-Carlton has a reputation to uphold and this hotel is a fine example. Helpful staff, very clean, quiet, and good location. The hotel is connected to the mall with plenty of shopping and a... More

Was this review helpful? Yes 1
Detroit, Michigan
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 10, 2014

First time in DC. The Staff at the Ritz Pentagon City was the perfect place to stay. Obviously not right in DC, but a close enough cab or metro ride. I would recommend staying on the club level floors as they provide numerous extra amenities and great light meal services. Did have some problems with the room keys (they would... More

Was this review helpful? Yes 1
Princeton, New Jersey
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 10, 2014

Stayed here for a conference for 4 days. While the stay was not bad... it was not a "Ritz Carlton" stay. I would of been perfectly happy if this was a Marriott or a Renaissance. The Good The hotel is well located in Pentagon City connected to the mall. Plenty of shopping and food options. Nice area. 2 stops from... More

Was this review helpful? Yes 5
Taipei, Taiwan
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 9, 2014

I stayed in hotel from 4, August to 8, August with bad experience of your service. The room No. 528 where I stayed is right to the shopping mall. August 7 morning 4 am, the mall was doing construction. I made a call to your front desk the same day about 10 pm. the noise came again. I made call... More

Was this review helpful? Yes 2
Tod M, General Manager at The Ritz-Carlton Pentagon City, responded to this review

Dear Guest, Thank you for taking the time to leave your review on Trip Advisor. I am sorry to hear that your stay did not meet your expectations and I would appreciate the opportunity to be in touch with you. Your feedback is important to me and so if you would have the time available, I can be reached at... More

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Additional Information about The Ritz-Carlton Pentagon City

Address: 1250 South Hayes Street, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Ritz-Carlton Pentagon City 4.5*
Number of rooms: 366
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Also Known As:
The Ritz-Carlton Pentagon City Hotel Arlington
Ritz Arlington
Ritz-Carlton Arlington
Arlington Ritz-Carlton
Ritz Carlton Pentagon City

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