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The Ritz-Carlton Pentagon City

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1250 South Hayes Street, Arlington, VA 22202
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Complimentary Breakfast
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The Ritz-Carlton Pentagon City
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The Ritz-Carlton Pentagon City
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663 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff are fabulous. Everything you would want. The rooms are very disappointing. Old and weary. Bathrooms are awful. So small that the shower curtain touches the toilet. No separate shower. Water pressure so you one cannot feel cleansed. This hotel is equivalent to a mid level marriott but with ritz staff.

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Tod M, General Manager at The Ritz-Carlton Pentagon City, responded to this review

Dear AJR50Pittsburgh, Thank you for taking time to leave your comments on Trip Advisor. While I appreciate that you you enjoyed our staff, I am sorry to hear that your experience did not meet you expectations. Your feedback is important to our hotel, and so if you might have the time for me to be in touch you, I would... More 

Berlin, New Jersey, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The most friendly professional hotel staff in the district! Charming hotel with all the amenities located in the heart of Pentagon City. The hotel is also attached to the mall and has easy access to the metro. Stay here, you will enjoy it.

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London, Ontario, Canada
Top Contributor
65 reviews 65 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When you hear the Ritz-Carlton name you assume luxury. This hotel is very nice but not quite as swanky as I would have expected. I have been in many other hotel rooms (Hilton, Marriott, etc) that have been equally as nice and considered 3 star. However, the room was nice and clean. The room had a fridge and ample storage... More 

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Columbia, Missouri
Top Contributor
82 reviews 82 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

You will pay 50-100% more to stay in a similar quality hotel in downtown Washington. But at this property you have excellent staff, well maintained and high end public spaces and rooms, and the assured dependability of the R-C brand. Restaurant and bar are good. The key is that a few yards from the entrance is a metro stop (pic... More 

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Federal Way, Washington
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great stay while in town for training. The staff bent over backwards to help correct an issue with my room keys. I would definitely recommend staying there if available. The metro is super close and lots of shopping all around including close souvenir shops.

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Salt Lake City, UT
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I were in DC for spring break and stayed three nights at the hotel. All staff members were friendly, professional, and attentive. My six-year old daughter received a small backpack of goodies upon check-in - snacks, crayons, coloring book, etc. They left cookies in our room the first night of our stay (delicious!). The pool was heated,... More 

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Dakar, Senegal
Top Contributor
57 reviews 57 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I first stayed here in 2006. I found a great online deal and spent 4 nights. I found another good online deal and I had to take it to experience this hotel again. One great feature is their fast elevators. Little waiting time! Check-in was fast when I arrived late at night. I was happy to see the full-size bathtub.... More 

Was this review helpful? Yes 1
Lombard, Illinois
Top Contributor
594 reviews 594 reviews
81 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's a nice hotel. I was thinking about this review and there was really not anything to not like which is a good thing. One great thing is having train service right out the front door. Also I was here for meetings and the meeting rooms are very nice. The rooms are just fine. And it has an entrance into... More 

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Yonkers, NY
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had a rather enjoyable stay at the Ritz Carlton Pentagon City. Years back I stayed at the Ritz in Washington DC and in comparison this Ritz is not up to the same standard as the one in DC or for that matter other Ritz Carlton hotels I have stayed in (such as Denver, San Francisco, Philadelphia). However this Ritz offers... More 

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Chapel Hill, North Carolina
Top Contributor
85 reviews 85 reviews
64 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night las week. Due to construction, the entrance is less than ideal. The room is very nice if not extraordinary. I have no complaints but it may be telling that the most amazing thing was the iHome clock radio with the updated iPhone connector, the first time I've ever seen a hotel with the updated connector... More 

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