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The Ritz-Carlton Pentagon City

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1250 South Hayes Street, Arlington, VA 22202
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Complimentary Breakfast
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The Ritz-Carlton Pentagon City
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726 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gettysburg, Pennsylvania
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

While the rooms are, marble bath aside, fairly standard and in need of a bit of polishing up, the service, bed linens, little extras and location more than make up for any lacking luxury in room decor. We booked the bed and breakfast package, which included either in-room (without the surcharge or gratuities) or buffet breakfast (absolutely excellent on weekends!!!)... More 

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Midlothian
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My Wife and I spent a weekend at the Ritz Carlton in Pentagon City during the winter and really enjoyed the location of this hotel. The hotel is in need of some updates but we still enjoyed our weekend. We had 2 wonderful breakfasts and our Waiter, Goran, was fantastic and really went above and beyond. We were in a... More 

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Southlake, Texas
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is my second stay at the Ritz Carlton Pentagon city. I still found it to be a very nice stay. What I love about this hotel is the location. I love the access to the mall as well as the proximity to the airport. I did find that checking in and checking out was slow. There are about 20... More 

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Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed while visiting Washington. It's in a very convenient location. The Metro is literally right out front of the hotel which makes getting around D.C. very simple, efficient, and honestly, quite fun. As someone who frequents Marriott hotels, and isn't exorbitantly wealthy, I don't find the Ritz-Carlton to be worth the premium over a Marriott hotel.... More 

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Syracuse, New York
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I was here to lobby with a doctor's group on Capitol Hill, February 28-March 2, 2015. I ate at the hotel lobby breakfast buffet and within 4 hours, had horrible food poisoning. I had to miss the entire day of my conference and barely made it to my visits with Senate and House staff. I have stayed here before, but... More 

Was this review helpful? Yes 1
Pennsylvania
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me start by stating I am not exorbitantly wealthy. But the weekend rate at the Ritz-Carlton Pentagon City was $120 for the weekend of July 11th on a hotel search site, so we opted to stay since it seemed to be a good deal. Payment was made in full online with my debit card through the website. Upon checking... More 

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Tod M, General Manager at The Ritz-Carlton Pentagon City, responded to this review

Dear Frequent Traveler70, Thank you for sharing your feedback on Trip Advisor. I am sorry to read that we failed to meet your expectations. I would appreciate the opportunity to be in touch with you so that I can better understand your comments and the source of the data referenced. I can be reached at 703-412-2778. I look forward to... More 

Wilmington, Delaware
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been staying at the Ritz Carlton Pentagon City for years and are somewhat dismayed at some of the reviews. While some guests may have experienced problems, that has NOT been our experience. This hotel is a gem. We have stayed at many of the Ritz Carltons across the country and do not think is fair to compare the... More 

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Tampa
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always love to stay at the Ritz. This visit was just as pleasant as usual. The room was nice and clean. There is a mall right next door, so you have direct access to it from the Ritz. This was nice because we only stayed for one night and wanted to eat something quick. The hotel supplied us with... More 

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Edinburg, Virginia
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this property many times over the years and the general consensus is that it is not shining as much as before. I stayed with my husband copper the 4th of July weekend, he had to work all day on the 4th managing the crowds etc so I thought this would be a great way to relax... More 

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Papillion, Nebraska
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location: 3 stars (Best and worst part of this hotel is that it's next to a metro stop and the mall) Room: 3 stars (layout was like any other room found in Crystal City area) Bed: 4 stars (was comfortable enough to sleep, but I prefer firmer) Sheets: 5 stars (I wish I could have taken them home)

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Hotel Review Summarization

What travelers say

  • Very nice(6)
  • Metro station(5)
  • Great location(4)
  • Room service(4)
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