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All 48 Arlington hotels

Key Bridge Marriott

3.5 of 5 Hotel   |   1401 Lee Hwy., Arlington, VA 22209
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Ranked #36 of 48 Hotels in Arlington
A recent review
3 of 5 stars reviewed 3 weeks ago
Michael H
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635 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Key Bridge Marriott
See the most recent reviews
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed here many times on official business through the last 15 years & sometimes weeks at a time. Lots of good memories. It was my favorite DC area hotel. I returned after a couple years' hiatus & was disappointed. Confusion on check in required me to wait an hour for my room, the room was in dire need... More

Was this review helpful? Yes 1
Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Recent Guest, Thank you for reviewing your recent stay with us. We appreciate your valuable feedback, it’s one of the best tools we have in order to improve the quality and service of our hotel. We always strive to provide the highest quality of service and accommodations, and regret to learn that your visit was not on par with... More

Goleta, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is within blocks of a metro station, making it convenient to get to anywhere in DC. It is also within walking distance to Georgetown for shopping and dining. We walked along the river trail near the hotel to the Theodore Roosevelt Island monument. It was lovely. The hotel staff were friendly and helpful. The lifeguards interacted with the... More

Was this review helpful? Yes 1
Raleigh, North Carolina
Top Contributor
91 reviews 91 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am a very loyal Marriott Elite member and the Key Bridge was just okay. The hotel itself shows signs of age, our room on the 9th floor had a toilet that ran all night unless you jiggled the handle. The lid had obviously been dropped and had a crack in it and it sat slightly askew from the base.... More

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Duluth, Minnesota
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Everything about the staff was top notch. We needed a late check out and they were very kind. Location is great for access to Georgetown. Room was fine but very loud at night from aircraft and road traffic. Food choices poor for such a large property.

Was this review helpful? Yes 1
Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. We regret to learn that your dining experience and sleeping accommodations did not meet your expectations. We appreciate receiving feedback on the associates that made your stay more enjoyable and we will be sure to pass on your kind words. Thank you again for your... More

Cleveland, Ohio
Contributor
16 reviews 16 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had booked 2 rooms again for our trip and we stayed the last night here. Hotel is very old, lay out confusing. Hotel has very Good views from the rooms. Rooms are very small and so is the bathroom. Our room was on the street side and even though the other room was towards the pool none of us... More

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Recent Guest, Thank you for taking the time to share your concerns regarding your recent stay with us. Please allow us to express our sincere apologies for the noise issues you experienced during your stay. I understand we fell considerably short in our efforts to provide the service and accommodations you should expect from Marriott. It is important that... More

Hudson Valley NY
Top Contributor
50 reviews 50 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was our second stay this year at the Key Bridge. I think we'll choose another location next time. It's not awful, but there are better choices. Pros: It's very convenient to Georgetown and downtown DC, everybody was very friendly and helpful, parking is only $19/day, the concierge lounge is comfortable, the bar is pleasant, and the bed was comfortable.... More

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Recent Guest, Thank you for reviewing your recent stay with us on TripAdvisor. We always strive to provide the highest quality of service and accommodations, and regret to learn that both your visits were not on par with your expectations. We have notified the appropriate Department Heads of your concerns and will use your feedback as a tool to... More

Arlington VA
1 review
1 of 5 stars Reviewed 5 weeks ago via mobile

I'll ignore the crappy physical plant and cut to the chase: I write this from the bar because the wedding on the 14th floor is so bleeping loud that my 4th floor room is vibrating. Three complaints to management revealed that the money is in the wedding parties - to hell with the rest of us. Despite blowing smoke about... More

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Recent Guest, Thank you for providing feedback about your stay with us this past weekend. It’s always great to hear what guests think about their experiences and it helps us to improve upon the service we provide. I would like to apologize for the level of customer service you encountered. We strive to provide the highest level of customer... More

Pittsburgh, PA
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 14, 2014

We booked the hotel for a family of four before reading reviews. I saw some unfavorable comments and wasn't quite sure what to expect. Overall we thought that it was a good experience. We had a few hiccups with the room, but everything was handled very professionally. Staff was very friendly and helpful. The rooms may be a bit tired,... More

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Lisa, Thank you for taking the time to share your experiences with us. We appreciate receiving your valuable feedback in order to improve the quality and service of our hotel. I am happy to hear that even with the few incidents you had with your room, that our staff was able to handle it as professionally as possible and... More

Virginia Beach, Virginia
Senior Contributor
24 reviews 24 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 12, 2014

The location of this hotel is perfect to visit Georgetown, which is literally within walking distance just over the bridge. It is also walking distance to the metro at the Rosslyn station where you can catch the train in to DC to see all of the sights. The food is very tasty and the staff is very accommodating. There are... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
63 reviews 63 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 9, 2014 via mobile

I st sued here while coaching a team in a local Washington tournament. The hotel had a perfect location as we were easily able to get to the venue each day and see the sights of Washington and Arlington. The rooms were perfect and had everything we needed to stay well rested and relaxed. What I was most impressed with... More

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Additional Information about Key Bridge Marriott

Address: 1401 Lee Hwy., Arlington, VA 22209
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Key Bridge Marriott 3.5*
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Also Known As:
Key Bridge Marriott Hotel Arlington
Marriott Hotel Key Bridge
Marriott Arlington
Arlington Marriott

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