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Key Bridge Marriott

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1401 Lee Hwy., Arlington, VA 22209
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Key Bridge Marriott
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Key Bridge Marriott
Key Bridge Marriott
Key Bridge Marriott
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728 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago
Top Contributor
65 reviews 65 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We are here for a business conference ( Wednesday - Friday ) and then staying an extra romantic night ( Friday- Saturday) The reservation is under Rob's name for the conference and mine tomorrow night but we are both on both reservations and I called THREE times prior to our trip to she certain that we won't have to change... More 

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Lynnesjackson, Thank you for providing feedback that will ultimately help improve our service procedures as well as effectiveness. As a valued guest, I am disappointed to hear your experience has not been pleasant so far. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your stay. I have spoken to our Front... More 

Oosterhout, The Netherlands
Top Contributor
50 reviews 50 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Typical, run of the mill business hotel, conveniently located within walking distance of Wilson Blvd which offers many restaurants. Beds, as always, are excellent, as is the service (great bar), but the rooms and especially the bathrooms are in need of an overhaul. Wifi is dodgy to say the least and the room was so noisy it was like I... More 

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Thank you for taking the time to share your recent feedback for your stay at the Key Bridge Marriott. One of our key priorities is to provide the highest level of service to our guests. I apologize for any inconvenience you experienced during your stay regarding the guest rooms, bathrooms and wifi. Please rest assured, we value your feedback, and... More 

New Jersey
Top Contributor
110 reviews 110 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It's a very nice Marriott, great location - close to the Rosslyn Metro station and a beautiful 10-minute walk across the bridge from Georgetown. I looked around on their website and a few others, finally decided to call and got a better rate as a rewards member and through AAA. Friendly and efficient check-in and check-out, clean and comfortable room... More 

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Methuen, Massachusetts
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed here for our trip to Washington D.C. The location is pretty good--You can walk over the Key Bridge into Georgetown, although we did that once and never went back (it was crowded, and the one place we stopped for food was awful). This hotel is 3 blocks from the Metro, and several of the DC Tours stop... More 

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Daniela F, Manager at Key Bridge Marriott, responded to this review

Thank you for taking the time to share your recent feedback for your stay at the Key Bridge Marriott. One of our key priorities is to provide the highest level of service to our guests. I apologize for any inconvenience you experienced during your stay. During renovations we take all necessary precautions to minimize any issues that may create any... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Do not stay at this hotel while they are doing renovations!! We checked into the room which was a little small. We went out to Georgetown and when we returned we had a very strong chemical smell in the room. It began to burn my eyes And my throat. They explained that they had to do renovations and they only... More 

Was this review helpful? Yes 2
Daniela F, Front Office Manager at Key Bridge Marriott, responded to this review

Dear Donna S, Thank you for taking the time to share your recent feedback from your stay at the Key Bridge Marriott. One of our key priorities is to provide the highest level of service. We regret you had a poor experience. During renovations we take all precautions necessary to minimize any issues, however at times unexpected issues may arise.... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Came year for an industry meeting and stayed for the weekend to explore. All was great until the person at the front desk wouldn't book me a fab for the airport stating that in the morning there are usually taxis there but it's a first come basis. This is the whole reason you book a ride so there's no drama.... More 

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear martinsZ4854YO, Thank you for taking the time to share your recent experience at the Key Bridge Marriott with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am... More 

Kinmel Bay, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Key Bridge Marriott for 2 nights as a late gift from my Aunt as we were visiting her in Virginia from the UK. The hotel is very convenient for visiting Georgetown and DC with the former being just a stroll over the bridge. On checking in we were originally given a room which looked at the "City"... More 

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Recent Guest, Thank you for taking the time to share your recent experience at the Key Bridge Marriott with us. As a valued guest, I was disappointed to hear about your experience. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number of areas... More 

Santa Clara, California
Top Contributor
60 reviews 60 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Okay, so I cannot begin to express my disappointment in this Marriott. As a platinum member, I expected better. Note that when the reservation was made, there was no mention that the hotel is under renovation. This is a MUCH needed renovation I might add. So I got a room that was 2 floors below the renovation and the noise... More 

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear A W, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating and about the noise. In taking great care of our hotel, our... More 

Crozet, Virginia
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As a Marriot Elite Gold member (or whatever it's called), we get free parking, free internet, free breakfasts, and--a first--free dinners. That was all nice. The hotel is about a block and a half from the Rosslyn Metro, so we easily made it to DC sites, the Verizon Center, the Nationals Ballpark, Arlington Cemetery (one stop away), and walked to... More 

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Katrien V, Thank you for your review. I’m happy to hear you had an easy check in and enjoyed the ambiance of our property. However, I am certainly disappointed by the amount of noise and odor you experienced in your guest room from the renovation. We pride ourselves on our cleanliness and service, as I suspect you saw through... More 

Maryland
Top Contributor
144 reviews 144 reviews
140 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have driven by this hotel for years without stopping. Decided to spent the weekend for a 5k. The hotel staff were very friendly. I was completely worried when I saw buses, teens and a wedding party in the lot. All nice people with the potential to party when I want to sleep. Never heard a peep from them. Room... More 

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