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Key Bridge Marriott

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1401 Lee Hwy., Arlington, VA 22209
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Key Bridge Marriott
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Key Bridge Marriott
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Key Bridge Marriott
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735 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Berwyn, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is in a great location, walking distance to Georgetown, very close to a Metro station, and very reasonably priced. Also close to lots of local amenities. Panera Bread, CVS, and Chipotle close by! I rate the service, the rooms and the cleanliness very good! The only downside is that there are LOTS of groups checking into the hotel,... More 

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Switzerland
Contributor
20 reviews 20 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed there for business purpose. I got a nice and quiet room overlooking Georgetown University. The concierge and the reception staff were very helpful. Room service was good and fast. There is only one bar/restaurant in the hotel which serves light dishes but it was tasty. The location is good as it is a 5 minutes walk over the... More 

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St. Thomas
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I recently stayed at this hotel for a business trip. I was very disappointed with the condition, especially since it is a Marriott property. The rooms definitely need an upgrading. There is nothing spectacular there. At times the staff was not as friendly as I would have liked. The cashier (her name is Ninh) at the shop/store was downright rude... More 

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Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Emani E, Thank you for taking the time to share your recent experience at the Key Bridge Marriott with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I... More 

Travelers are raving about these Arlington hotels

St. Pete Beach, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel has undergone a powder puff renovation--new carpet in hallways, and newly painted walls and a few other minor improvements--which are all cosmetic.The staff is friendly and attempts to be accommodating. The HVAV system appears to be original to the hotel which is about 50 years old. Simply stated, the rooms do not cool. My thermostat was set at... More 

Was this review helpful? Yes 2
Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Tom q, Thank you for taking the time to review our property. We have just finished our refresh project in the guest rooms and corridors. During renovations we take all necessary precautions to minimize any issues that may create any inconvenience for our guests; however, an unexpected issue may arise. Please send me a direct message with the room... More 

Timbuktu, Mali
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a Marriott, c'mon, how bad could it be? The location is awesome. It's right across the river from Georgetown. It's close to the Metro station. The rooms have been updated. I ran to the mall (on the opposite side of the river), Capitol, Supreme Court and back one day - nine miles. If you run on the trail on... More 

Was this review helpful? Yes 1
va beach va
Top Contributor
69 reviews 69 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So glad we went back! Entirely different experience from the last time a few months ago!! This hotel is in a sweet spot…across the river from Georgetown with wonderful views of DC. There is a great 'Connection Center'…part bar and part meeting place. Very friendly staff….Starbucks coffee served in Bistro. Great stay….we'll be back!

Was this review helpful? Yes 1
Chicago
Top Contributor
70 reviews 70 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We are here for a business conference ( Wednesday - Friday ) and then staying an extra romantic night ( Friday- Saturday) The reservation is under Rob's name for the conference and mine tomorrow night but we are both on both reservations and I called THREE times prior to our trip to she certain that we won't have to change... More 

Was this review helpful? Yes 1
Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Dear Lynnesjackson, Thank you for providing feedback that will ultimately help improve our service procedures as well as effectiveness. As a valued guest, I am disappointed to hear your experience has not been pleasant so far. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your stay. I have spoken to our Front... More 

Oosterhout, The Netherlands
Top Contributor
55 reviews 55 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Typical, run of the mill business hotel, conveniently located within walking distance of Wilson Blvd which offers many restaurants. Beds, as always, are excellent, as is the service (great bar), but the rooms and especially the bathrooms are in need of an overhaul. Wifi is dodgy to say the least and the room was so noisy it was like I... More 

Was this review helpful? Yes 1
Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review

Thank you for taking the time to share your recent feedback for your stay at the Key Bridge Marriott. One of our key priorities is to provide the highest level of service to our guests. I apologize for any inconvenience you experienced during your stay regarding the guest rooms, bathrooms and wifi. Please rest assured, we value your feedback, and... More 

New Jersey
Top Contributor
110 reviews 110 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's a very nice Marriott, great location - close to the Rosslyn Metro station and a beautiful 10-minute walk across the bridge from Georgetown. I looked around on their website and a few others, finally decided to call and got a better rate as a rewards member and through AAA. Friendly and efficient check-in and check-out, clean and comfortable room... More 

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Methuen, Massachusetts
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We recently stayed here for our trip to Washington D.C. The location is pretty good--You can walk over the Key Bridge into Georgetown, although we did that once and never went back (it was crowded, and the one place we stopped for food was awful). This hotel is 3 blocks from the Metro, and several of the DC Tours stop... More 

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Daniela F, Manager at Key Bridge Marriott, responded to this review

Thank you for taking the time to share your recent feedback for your stay at the Key Bridge Marriott. One of our key priorities is to provide the highest level of service to our guests. I apologize for any inconvenience you experienced during your stay. During renovations we take all necessary precautions to minimize any issues that may create any... More 

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