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Hyatt Regency Crystal City

GreenLeadersSilver level
3.5 of 5
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2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City
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Ranked #24 of 48 Hotels in Arlington
GreenLeadersSilver level
A recent review
3 of 5 stars Reviewed November 18, 2009
ShaleBing Armadale
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856 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Crystal City
See the most recent reviews
Armadale
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 18, 2009

Stayed here for four nights for a conference. Room pretty much what you would expect for a hotel in this price-band in the US, but no problems with that. Minor bug-bear with the charging for wifi access: for US customers who have 3G phone connections not a problem, but for non-US guests a pretty steep tariff compared to what it... More 

Was this review helpful? Yes 1
Roanoke, Virginia
Top Contributor
56 reviews 56 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 9, 2009

The room is nice and very modern. TV is LCD and has s decent selection of channels. It's a Samsung HDTV, but no HD channels. Room rate was decent for this trade show I am attending. Parking valet is $25/day with in/out privileges. Internet is provided by T-Mobile and stinks as bad as my T-Mobile phone. You pay $10/day for... More 

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Steilacoom,WA
Top Contributor
85 reviews 85 reviews
27 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed November 8, 2009

The staff was wonderful during our stay, from the check-in through the shuttle drivers. The food that we had was delicious and the wait staff went out of their way to make sure we had everything we needed. That said, after just staying at the Hyatt/Orlando Airport, this was a major disappoint. We had asked for a non-smoking room, but... More 

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Seoul, South Korea
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 29, 2009

Overall this hotel was great. The staff were extremely friendly and efficient. The rooms were clean, very modern, and looked recently remodeled. The only two downsides were that there was no free internet and the metro stop was about a 10 minute walk or short bus ride away. Many restaurants are within walking distance from the hotel, and overall it... More 

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Buffalo
Top Contributor
165 reviews 165 reviews
15 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed October 11, 2009

I have stayed at this Hyatt with my boyfriend 3 times, with our 4th coming up before the end of this year. We have always gotten the type of room requested (corner room = better layout!) and the staff has always been accommodating. Last trip we were in a hallway with screaming children and that did not suit us, so... More 

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Phoenix, Arizona
Top Contributor
102 reviews 102 reviews
91 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed October 9, 2009

Yup, they do. Came down to the lobby around 7pm & walked into a wall of smoke when the elevator doors opened. Ick & ugh!!! Bathroom was incredibly tiny, as noted by others. Tent cards cluttering up the room urging guests to re-use their towels, but literally no place to hang them to do so, not even a hook on... More 

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NH
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 9, 2009

This hotel does not come close to meeting Hyatt standards for cleanliness, courtesy and professional staff. Many of the areas are under construction, the rooms was dirty, they messed up our bill. The front staff was rude and condescending. Other than that...

Was this review helpful? Yes 2
Princeton, NJ
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2009

Clean hotel, with alot to offer for the price! We were upgraded at n/c...which made a great trip. Will stay here again!

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Arizona
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 5, 2009

My husband and I stayed for 4 nights at this rat trap. He was there for busines - I was there for pleasure. The Checkin staff were rude and the concierge knew very little about getting around D.C. let alone Crystal City. Most abhorent was the cleanliness of the rooms. The shower (no bathtub) was grungy - looked like tile... More 

Was this review helpful? Yes 2
Kingsland, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2009

This was an amazing experience. We got there and we checked in immediately. The people at the front desk were very helpful and nice. The room was incredible. Very big and way more than I expected for the money. The bathroom is small but very nice and modern. The bed was the most comfortable bed I've ever slept in. And... More 

Was this review helpful? Yes 1
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