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Hyatt Regency Crystal City

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2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City
Hyatt Regency Crystal City
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1,191 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Crystal City
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Maplewood, Minnesota
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 5, 2013

We stayed in a room with a King sized bed. There was a comfortable couch in the room. I found the bed comfortable and the room was quiet. The bathroom was the only negative about the room. It was aesthetically pleasing but not very functional. There was only a shower and the bathroom was poorly lit. Oddly there was no... More 

Helpful?
1 Thank Minnpink
Victoria, Canada
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed May 1, 2013

This hotel greatly added to our enjoyment of a recent visit to Washington, D.C. Hotel staff were extremely helpful and accommodating. There were many extras available for guests to borrow including spa robes, slippers, flat irons, etc. Booking through Hotwire allowed us to get a good rate for this higher end hotel. Very convenient to Metro, shops and decent restaurants.... More 

Helpful?
Thank GmaGoldie
St. Louis, MO
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 28, 2013

I stayed here with a Conference in late April 2013. The room was clean, bathroom good sized. Everything worked with the exceptions noted below. The staff was friendly. My criticisms would be the bed, the shower spray the advice from the concierge and the temperature of the food at the breakfasts. Normally, nowadays, I stay in hotels where the shower... More 

Helpful?
Thank jeffbunten
1 review
2 of 5 stars Reviewed April 26, 2013

I was unhappy to discover a charge for Internet--a3night stay adds up. And how bizarre there is no place to hang a towel. Form over function for sure. Staff was curt and unhelpful. I imagine they are tired if the same complaints

Helpful?
Thank Ranis510
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Dear Ranis510, I was sorry to hear of your unsatisfaction with your recent stay at our hotel. Please know that we work hard to make every guest feel valued and comfortable during their stay at Hyatt Regency Crystal City. I hope that you will give us another opportunity in the future to change your opinion of our hotel. If we... More 

Boston, Massachusetts
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed April 21, 2013

If you get a priceline type nightly rate, which we did, perhaps you won't feel ripped off. If you pay Hyatt prices, you will. No hotel in a DC business hub should be without free WiFi in your room. They offer it in the lobby but not in-room. Best Western motels for $80.00 a night give you free WiFi. Also,... More 

Helpful?
Thank teezee
1 review
3 of 5 stars Reviewed April 18, 2013

No free wi-fi in rooms. I can get free wi-fi in a fleabag motel off the interstate, but not at a high profile Hyatt? Also disappointed that there were no racks in bathroon to hang towels. None. We had to hang from top of door or throw on floor. Very, very disappointed with Hyatt. If I was not here for... More 

Helpful?
Thank Mike19622
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 16, 2013 via mobile

I stayed here for a convention and it is close to the airport and they provide a shuttle to the metro. The hotel is spotlessly clean and staff were wonderful. Avoid any room with a 21 on the end. I was sandwiched between the glass elevator on one side and the ice machine in the hall on the other. The... More 

Helpful?
Thank CDLFL15
Augusta, Maine
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 15, 2013

Comfortable bed, quiet room, clean, reliable shuttle, GREAT shower, good fitness facility. No breakfast, so if you're not on per diem & it matters to you, you check out the nearby (comparable) alternatives. The rate was excellent...I had to arrive in DC a day early in order to get to the opening festivities of a conference & this was a... More 

Helpful?
Thank Chellie R
Oviedo, Florida
Level Contributor
114 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed April 15, 2013

This hotel sits in the middle of the giant Crystal City hotel forest of similar gray hi-rise concrete hotels. If they didn't have their names on them you couldn't tell them apart. This Hyatt is particularly hard to get to, down a curvy street filled with similar hotels. You won't find any place to park and will have to pay... More 

Helpful?
Thank geomon
New York City, New York
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 13, 2013

The stay was nice but there was a fraternity staying there on the Saturday night that made noise into the early morning hours. I was in town for a school colloquium and it made it very difficult to sleep.

Helpful?
Thank Msfong66
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