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Hyatt Regency Crystal City

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3.5 of 5
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2799 Jefferson Davis Highway, Arlington, VA 22202
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1 room 1 guest
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Hyatt Regency Crystal City
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1,025 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Crystal City
See the most recent reviews
Pennsylvania, USA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 2, 2013

I stayed at this hotel with my husband July 21-24, 2013. He had a conference to attend for work, so I decided to join him. We stayed at the same hotel in the summer of 2012 and he stayed there without me in the summer of 2011. Unfortunately, the cleanliness and quality of the hotel has declined over the past... More 

Was this review helpful? Yes 3
Austin, Arkansas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 31, 2013

When we arrived, the valet was full due to a conference but their was self parking about a half a block away. It stated max 10.00 but when we left it was 20.00. She said it was a 20.00 overnight fee but we didn't see it marked. (still not bad). Great location. We walked to the Crystal City Sports bar... More 

Was this review helpful? Yes 1
california
Level Contributor
174 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
3 of 5 stars Reviewed July 30, 2013

Warning..do NOT rely on any stated shuttle schedules (especially to the mall Metro). If the hotel is deemed not busy enough, the management will decide to run only the airport shuttle. After waiting 20 minutes I luckily had the phone number and they sent a shuttle (including another party who was never told it would be cut off at 4... More 

Was this review helpful? Yes 3
Winter Park, Florida
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 21, 2013

Stayed here on business for three days, so I was able to enjoy the amenities more than usual. The Cinnabar breakfast buffet is excellent; pricey, but you get what you pay for in excellent service and attention. The staff are enthusiastic (and a lot more awake than I feel in the morning) and they can accommodate requests for quick service... More 

Was this review helpful? Yes 1
Bethesda, Maryland
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed July 21, 2013

Stayed here to be close to DCA for a morning flight. Big mistake. Got a good deal on priceline, checked in after dinner.... the carpet in the hall outside the room was filthy with old round-in gum and trash. The room was neat, bed was comfortable, but..... later in the evening when I went to use the commode, I opened... More 

Was this review helpful? Yes 4
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Greeting David P, Thank you for taking the time to share your comments and provide feedback about your recent stay. I am sorry that you did not have a positive experience, but appreciate you mentioning the positive aspects of your stay. We welcome any and all feedback as this gives us an opportunity to evaluate our current operation. First, I... More 

Chicago, Illinois
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 20, 2013

We decided to take a run up to the DC area last weekend and found a good value at the Hyatt Regency over in Arlington. It's a short van ride (provided free) over to the Crystal City Metro stop, so we were literally just a few minutes from the sites of the National Mall. One key recommendation: book via Expedia... More 

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Summerdale, Alabama
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 18, 2013

If you can grab a room on the weekend, you'll get great value for an unusually low price. The rooms are very large with comfortable beds and well appointed bathrooms. The shuttle runs to the airport or the metro every 15 minutes until 10 p.m. The only downside with the Hyatt group is that they charge for all amenities that... More 

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Kansas City, Missouri, United States
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 18, 2013

Stayed at this hotel for a conferenc and worked in a little sightseeing. The free shuttle from the airport and to the Metro was wonderful. Helped keep expences down on getting around town. Staff was very accomodating. Loved having a life guard at the pool. Would definetly stay here again.

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Fallston, Maryland
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 16, 2013

We travelled here for a quick getaway. The staff was more than welcoming, and ensured we had everything in order to have a great stay. Our room was extremely comfortable and there was nothing which we needed to request. The bedding was superb. We had our dessert and evening relaxation down in the lounge and the bar-staff made exquisite beverages... More 

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Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2013

We are currently staying here at the hotel, second of five pre-paid days. We are in a small room that is clean, well lit. For a family like ours it is overall disappointing. 1. The air conditioner works well but is leaking condensation into the front of the space - I know I could call maintenance, but frankly I don't... More 

Was this review helpful? Yes 1
Hotel Review Summarization

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  • Metro station(8)
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  • DC area(3)
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