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Hyatt Regency Crystal City

GreenLeadersSilver level
3.5 of 5
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2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City
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Ranked #22 of 48 Hotels in Arlington
GreenLeadersSilver level
A recent review
3 of 5 stars Reviewed April 1, 2013
js802002 London, Ontario
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943 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Crystal City
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London, Ontario
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 1, 2013

Stayed three nights and paid the Hyatt rate. The respire room had a strange odor. The Internet is pricey and limits you to three devices which is not enough if you have multiple iPads. The worst part was the valet. The first day it took 30 minutes to retrieve my car. Each time I called valet the phone rang and... More 

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latrobe
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed March 31, 2013

We were part of an organization using the facility. The rooms were really nice and very clean, large TV and a lot of plug-ins for any number of electronic devices all lined up on the sie of the desk. We found the staff very helpful with and sort of question being answered right away. The Bell Captain's staff were very... More 

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Grass Lake, Michigan, United States
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed March 31, 2013

Arrived hotel on Easter Sunday for 12 hr layover. WIFI INTERNET does not seem to work, even though front desk says they are not having any problem. Nothing wrong with my MAC, believe me. Dirty glasses in the bathroom-just what I want, germs! Worn, dirty carpet in entry way of room. WORST HAMBURGER OF MY LIFE from Lobby bar. It... More 

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for taking the time to comment on your recent stay. My apolgies that you were disappointed with various aspects of your stay. We have reviewed your responses and please know that we are looking into the cleanliness and food quality issues that you brought to our attention. If you would like to discuss these items further, please feel... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 30, 2013 via mobile

We stayed here one night right off the plane an left first thing the next am. Thank goodness we didn't have to stay any longer! First of all there are only full-sized beds and single bed king rooms, no queen beds in any of their rooms. So strange. Our room with two small full-sized beds was really tight and The... More 

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Connecticut
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 30, 2013

Room was smallish, but had everything you need except no free WiFi. Was there for a conference, and there were MANY other conferences going on so it was CROWDED, with long waits for the elevator. TIP: For good food and fun try 23rd Street a few blocks down just on the other side of the highway -- lots of specialty... More 

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Cheshire
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed March 29, 2013

This hotel met all my expectations and beyond. I left my phone charger in the room, called 12 hours later, and they returned it to me. The location was close to the highway, convenient to Arlington, the Pentagon, or Washington DC (if you have a car, which I didn't, but that's another story) and there is a Metro nearby via... More 

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Virginia
Level Contributor
92 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed March 28, 2013

We recently stated here for a conference. The hotel is great, very conveniently located, close to the metro and in the heart of Crystal City. The staff is attentive, housekeeping staff are very good. They even left a fresh tube of toothpaste each day. Food was tasty. Parking is kinda expensive at $27.00 a day, oh well it is DC.... More 

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South Amboy, New Jersey
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed March 26, 2013

I checked in at the hotel on Feb.10, 2013, and checked out on Feb. 16, 2013. I really enjoy how close to Reagan Int. Airport this hotel is. My cab ride was only $9.00. What I really like as well, is that you can leave the hotel, and find a steakhouse, tapas, pizza, etc. I ate often in Cinnabar, and... More 

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Collinsville, Mississippi
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 26, 2013

I attended a conference that was held at this hotel, so opted to stay here as well. Free shuttle picked me up from airport, check in was easy---front desk person friendly and helpful. I stayed on the 15th floor, which was quiet. There were some kids/teenagers on a school tour staying here but they primarily were on the lower floors.... More 

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Powhatan, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 26, 2013

The staff at this hotel is truly amazing. I have stayed at many 4 and 5 star hotels and the staff at the Hyatt, Crystal City, is the best I have seen. They go way out of their way to help. I felt that I was getting sick, so the concierge (Cesar) gave me the name of a doctor who... More 

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