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Hyatt Regency Crystal City

GreenLeadersSilver level
3.5 of 5
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2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City
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Ranked #25 of 48 Hotels in Arlington
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed January 12, 2013
kim r Atlanta, Georgia
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Crystal City
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Atlanta, Georgia
Top Contributor
73 reviews 73 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 12, 2013

I was there for a couple nights on business. The rooms are clean and up to date. The shower flow/head was incredible. All the staff I had contact with acted professionally. Bed was comfy with lots of pillows. Nice central location. Recommended hotel.

Was this review helpful? Yes 1
Milwaukee, Wisconsin
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed January 9, 2013

I was here for the holiday season...flight was cancelled, so we were fortunate to stay the night! Wonderful customer service, the restaurant on the top floor had great wine and food...the bar downstairs looked like they served some killer nachos...and the cocktails were cold and service was good. Rooms were nice, couch was included along with other nice amenities....cant complain... More 

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New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 9, 2013

We stayed at the Hyatt Regency while visiting relatives in Arlington. The hotel was very nice. It was a good size room with a nice sofa and great blackout shades. The bathroom was missing some important items. There was no make-up mirror and I was too far from the regular mirror to put on make-up. It had no hooks for... More 

Was this review helpful? Yes 2
Harpers Ferry, West Virginia
1 review
5 of 5 stars Reviewed January 9, 2013

Important Note: this is definitely more of a business class hotel than it is tourist-centric. If you're expecting to take the kids and be within walking distance of DC, you will be disappointed. There are many businesses in the immediate vicinity that take advantage of the Hyatt's location and put employees up here during the work week. That said, weekend... More 

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Akron, Ohio
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 4, 2013

We were traveling with 2 adults and 5 students. Although the kids are all well behaved and mature, upon arrival we were treated rather coldly and as though the staff was annoyed we were there. The valet parking attendant was nice, but valet is the only option at $28 a day. The lobby was modern and beautiful as we're the... More 

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Durham, Connecticut
Top Contributor
64 reviews 64 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed January 3, 2013 via mobile

So after reading the reviews and looking at some pictures I still decided to stay. The room was fine, lounge and gym , too. I paid for Business Plan , which states shirt pressing. It does not state any parameters other than one per day. I check in to find out that it has limited hours? Well, it doesn't state... More 

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Lauderhill, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

I recently stayed at this hotel and was impressed with the customer service. They truly care about their guests and that caring goes beyond making the room comfortable. I became ill and they followed up by calling the day of my illness and even the day after. They arranged for me and my family to have a ride from the... More 

Was this review helpful? Yes 1
Trenton, New Jersey
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 24, 2012

Had a great stay in VA. I was concerned because the trip was rescheduled due to "Superstorm Sandy" but all was well. Staff was very helpful with directions and requests. Only negative was that heating system fan never shut off in my room and in some others while other people's fans never went on. There may be a HVAC issue... More 

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Montreal, Canada
Top Contributor
109 reviews 109 reviews
60 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 22, 2012

5 Star Hotel, 4 Minutes from Airport. Shuttle start at 4h40 am and run every 20 Minutes. Its the best location for Reagan Airport. Nice room, Confy beds, hotel also have a nice bar. Quick check inn. Will go back

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Pittsburgh, Pennsylvania
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 14, 2012

Stayed one evening during a business trip. Staff was friendly but not overly and very professional. Hotel itself was clean and the rooms were very nice. The surrounding area was also nice. I went out very a very early morning walk and felt safe.

Was this review helpful? Yes 1
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