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Hyatt Regency Crystal City

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3.5 of 5
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2799 Jefferson Davis Highway, Arlington, VA 22202
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1 room 1 guest
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Hyatt Regency Crystal City
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1,027 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Crystal City
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CENTREVILLE
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 21, 2013

set in a great location with a shuttle 5 minutes from dca and the metro. alot of functions occuring all the time and alot of school groups but seems to function well.big clean rooms and some nice views in certain rooms. the staff is very helpful. Valet parking only which is extra. Mine have always been gratis so i dont... More 

Was this review helpful? Yes 1
Adelaide, Australia
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 12, 2013

I stayed here for a week for a work conference, and enjoyed the great location and excellent service. Staff were friendly and helpful, and there are plenty of great services (especially the shuttle to and from the metro). Restaurant and bar area are great, and there are plenty of dinner options within walking distance. Like all American hotels, the room... More 

Was this review helpful? Yes
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 12, 2013

We stayed here for five nights while attending a conference at the hotel. We particularly liked the many seating areas on the lobby floor, making it easy to sit with friends- one or two, or a whole gang. We had breakfast buffet everyday at the Cinabar restaurant, and it was always good. The lunch buffet was also very good, and... More 

Was this review helpful? Yes 2
Annandale, Virginia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 12, 2013 via mobile

My husband and I stayed here for a long weekend and have no complaints about any aspect of this hotel. We actually found ourselves ordering room service quite a bit because we tried it one time and it was so fantastic we kept craving it!!! The rooms are modern, sexy, and well appointed. The bathroom is also modern with a... More 

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raleigh, nc
2 reviews
5 of 5 stars Reviewed November 6, 2013

Excellent staff at check-in (Annie was wonderful). Shuttle from airport was prompt. Shuttes to Metro were frequent. Room was clean and spacious. Not around too many "within walking" restaurants. Coffee shop across the street was good. Great stay.

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Hello wolfpack881, Thank you for your great review of your stay at Hyatt Regency Crystal City. I am glad you found our shuttles convenient, as do many travelers. I will also personally thank Annie for taking such great care of you; she really is a sweet young lady. We look forward to having you back with us soon! More 

Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed November 4, 2013

I attended a conference and also had my family join me. The shuttle service to/from the airport and metro was very nice. Concierge was fantastic! Room was clean and fairly roomy. Paid extra for a higher floor with a view, but no view.

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Dear Sharon S, Thank you for taking the time to review your recent stay. I am happy to hear our Concierge was helpful and our shuttle got you were you needed to go! Next time you choose to stay with us we will do our best to get you and your family a room with great view. Thanks again for... More 

Culpeper, Virginia
Level Contributor
131 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed November 1, 2013

A fairly typical sterile hotel and yet you get what you need, a very clean room with a view at time and a very comfortable bedding. The location is a stone throw from National airport which is ideal for early departure. I did use valet in the evening and the area is pretty deserted at night. Had issue with the... More 

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Dear marcoremiatzky, Thank you for taking the time to write a review on your recent stay. I am glad you found our location next to Ronald Reagan National Airport to be convenient. Our apologies for the minor electrical issues you experienced, I will bring it to the attention of our Engineering Department. Again, I am glad you had a comfortable... More 

California
Level Contributor
143 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed October 30, 2013

Short free shuttle ride from Reagan International. Courteous service all the way from the ride, check-in, and maid services. My room was sparkling clean with a beautiful view of the Potomac River: spectacular sunrise and sunset skies. I'm a regular now, staying here twice a year. Everything is smooth and relaxing, and I can focus on getting my work done... More 

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Hello drKSG, Thank you for such an amazing review and thank you for your loyalty to the Hyatt Regency Crystal City! I am so happy to hear that the location works well for you and you enjoy the hotel and the staff so much. We can't wait to have you back with us! More 

Portland, Oregon
1 review
5 of 5 stars Reviewed October 30, 2013

Stayed on the 10th floor and had an extremely comfortable room. Staff was extremely helpful from the time I arrived until I departed for the airport. The airport shuttle that runs every 20 minutes is extremely convenient.

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Greetings Matt G. Thank you for taking the time to share your kind words about your recent stay! I am glad you found the staff helpful and our shuttle convenient. We pride ourselves in providing great service so it is great to hear that it is appreciated. Come back and visit us soon! More 

Long Island, NY
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed October 30, 2013

Stayed at this Hyatt for two nights. We were in town for the 2013 Marine Corps Marathon. The room was clean and neat. Mattresses could use an upgrade and a refrigerator (now in most hotel/motel rooms) in the room would have been nice. Front desk staff was very friendly, helpful, accommodating. Night manager Arielle (Sp?) was really nice and let... More 

Was this review helpful? Yes 1
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Dear BEESKY, Thanks for choosing us as your hotel for the Marine Corps Marathon; it is always an exciting time around the DC area. I am glad to hear that Arielle was helpful in securing your room for a few more hours, I will be sure to pass that along. We look forward to hopefully seeing you again soon! More 

Hotel Review Summarization

What travelers say

  • Metro station(8)
  • Very nice(5)
  • DC area(3)
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