I spent 3 nights at the Hyatt attending an on-site conference. There were some definite positives: the front desk was cheerful and (sometimes) helpful, and the standard room was spacious and clean, with exceptionally comfortable beds. The rooms were made up quickly every morning. Problems: food availability, quality, and service were VERY uneven. Breakfasts and lunches in the informal dining... More

Stayed for two nights during Veteran's Day weekend. Check-in was a nightmare on Saturday,i.e. long line leading from front desk back about 50 feet. However, found a automated check-in/check-out machine.....smooth and easy. Room was very nice with flat screen TV, couch, comfortable bed, etc.....but no coffee maker in the room, booooo! You have to pay for everything at this hotel.....coffee,... More

Got a tremendous deal on Priceline for this room. Hotel has gone through major renovation and improvements since my last visit. Rooms are recently modernized and look very good. Nice flat screen, big TV. Super soft beds. Reasonably convenient to get to downtown DC. Only major gripe: I got stuck with a room that had an adjoining door to another... More

HIGHLIGHTS: Location, great staff, friendly check-in, rewards program, modern room design, fast elevators, availability of services, flat screen televisions, plenty of electrical outlets, upgraded bedding, cleanliness (rooms and halls), good wireless connection, value, flight check-in/boarding pass retrieval. AREAS FOR IMPROVEMENT: Lack of English speaking staff, 1+ mile from Metro stop. OVERALL: Crystal City is one of the D.C. area gems.... More

A great place to spend the night. Wonderful bed. Nice room appointments (except no coffee maker). Shuttle every 15 mins. to/from Crystal City Metro station (travel all day for $6.50). Friendly, efficient staff. Reminder: hotel food and beverage is expensive. Was able to get a room at 9:30 AM!

AAA offered a terrific Labor Day weekend rate here with breakfast included. We enjoyed the greatest luxury we have every found in a $100/night room. We had previously stayed here using Hotwire and paid $10 more. The hotel's shuttle service to the DC Metro and airport was flawless.

Stayed here for a conference. Check-in was superb. Arrived at 10:00 a.m. and my room was ready (that has never happened to me before). My room was gorgeous. The bed was DEVINE. View was highway and other buildings. Only complaint about the room was that I frequently had a smell of sewerage coming from the bathroom, and other friends had... More

Stayed here for 1 night - quick shuttle from the airport. We arrived at 8 am and room was clean and ready! Rooms are updated - 2 double bed room was a bit small but still comfy - flat screen TV was nice. Good service throughout except for hotel restaurant in the morning - found service to be poor here.... More

Stayed here as an overnighter for the airport - which worked out great. The room was very modern with glass doors on the closet and bathroom (which had no lock - which was odd). Free breakfast buffet with a AAA reservation which was nice. There was a Redskins game and lots of fans staying at this hotel, but it was... More