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Hyatt Regency Crystal City

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2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City
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Ranked #23 of 48 Hotels in Arlington
GreenLeadersSilver level
A recent review
3 of 5 stars Reviewed January 4, 2013
lucamom Akron, Ohio
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842 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Crystal City
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Akron, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 4, 2013

We were traveling with 2 adults and 5 students. Although the kids are all well behaved and mature, upon arrival we were treated rather coldly and as though the staff was annoyed we were there. The valet parking attendant was nice, but valet is the only option at $28 a day. The lobby was modern and beautiful as we're the... More 

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Durham, Connecticut
Top Contributor
64 reviews 64 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed January 3, 2013 via mobile

So after reading the reviews and looking at some pictures I still decided to stay. The room was fine, lounge and gym , too. I paid for Business Plan , which states shirt pressing. It does not state any parameters other than one per day. I check in to find out that it has limited hours? Well, it doesn't state... More 

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Lauderhill, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

I recently stayed at this hotel and was impressed with the customer service. They truly care about their guests and that caring goes beyond making the room comfortable. I became ill and they followed up by calling the day of my illness and even the day after. They arranged for me and my family to have a ride from the... More 

Was this review helpful? Yes 1
Trenton, New Jersey
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 24, 2012

Had a great stay in VA. I was concerned because the trip was rescheduled due to "Superstorm Sandy" but all was well. Staff was very helpful with directions and requests. Only negative was that heating system fan never shut off in my room and in some others while other people's fans never went on. There may be a HVAC issue... More 

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Montreal, Canada
Top Contributor
83 reviews 83 reviews
49 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 22, 2012

5 Star Hotel, 4 Minutes from Airport. Shuttle start at 4h40 am and run every 20 Minutes. Its the best location for Reagan Airport. Nice room, Confy beds, hotel also have a nice bar. Quick check inn. Will go back

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Pittsburgh, Pennsylvania
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 14, 2012

Stayed one evening during a business trip. Staff was friendly but not overly and very professional. Hotel itself was clean and the rooms were very nice. The surrounding area was also nice. I went out very a very early morning walk and felt safe.

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Avondale, Arizona
Top Contributor
50 reviews 50 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 11, 2012

I chose this hotel so i could have a high quality hotel but not at downtown DC prices. I only waited about 5 minutes for the shuttle, so that is just a timing issue as they only come by every 20 minutes. Check-in went quickly and the staff were quite polite. The hotel itself was nice - what one would... More 

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White Plains, New York
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 10, 2012

I've stayed here for conferences for many years. The front desk staff is friendly, accommodating and most of all, very competent. They handle everything quickly and with a smile. The rooms are surprisingly nice, and housekeeping does a good job. The immediate neighborhood is a little sterile, though there is a Starbucks just around the corner, and restaurants a few... More 

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Oakland, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2012

This is a great hotel for travelers who need close proximity to Reagan National Airport. The rooms are clean, the decor is stylish, and the furnishings are new. The staff was professional and eager to please. When we booked our room, we paid a little extra for the breakfast package, and it was worth it-- their breakfast buffet is good... More 

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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

Great lobby. Lobby bar has a great $6.00. Appetizer menu. Shuttle is a little slow for picking up at hotel. May need more buses or run every 15 mins as opposed to 20mins. Clean rooms great views. Location is excellent lots of restaurants and shopping near by.

Was this review helpful? Yes 1
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