We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 Arlington hotels

Hyatt Regency Crystal City

3.5 of 5 Hotel   |   2799 Jefferson Davis Highway, Arlington, VA 22202
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Bed & Breakfast Package
Save Saved
You added Hyatt Regency Crystal City to your Saves list
Hyatt Regency Crystal City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
69%
Ranked #24 of 47 hotels in Arlington
A recent review
4 of 5 stars Reviewed May 28, 2014
Tim M Cumberland, Rhode Island
  • Reviews (691)
  • Photos (121)
  • Amenities
  • Q&A
  • Room tips (122)
  • Location
  • More
Write a Review

691 people have reviewed this hotel

Traveler rating
    199
    278
    123
    66
    25
See reviews for
106
98
80
345
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
There are newer reviews for Hyatt Regency Crystal City
See the most recent reviews
Cumberland, Rhode Island
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

My boyfriend and I stayed at the Hyatt in Crystal City for three nights and had no complaints. This is a very nice, business class hotel and it was busy with corporate and military travelers. The staff was friendly (from front desk to curbside) and all areas of the hotel were well kept. Our room had a safe and digital... More

Was this review helpful? Yes
Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for taking the time to write your review of Hyatt Regency Crystal City. It is great to hear that you and your boyfriend enjoyed the hotel from the room amenities and features to the friendly staff. We are lucky to be in an area with a short walk to the metro. We hope to see you back again... More

Roswell, New Mexico
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Perfectly trained staff. Clean to a fault. Located only 5 minutes from Regan National Airport. An ideal meeting place to conduct business in the DC area. Many good restaurants in the area, as well as the ones in the hotel. I have stayed here several times over the last few years and never been disappointed.

Was this review helpful? Yes
Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

Greeting Herb! Thank you so much for the five star review. I am glad to hear you enjoyed the area once again as well as our wonderful staff. We hope to see you back soon. More

Las Vegas, Nevada
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 21, 2014

Stayed at the Hyatt Regency Crystal City for two nights and did not have any issues. Front desk check-in was quick and friendly, received a slight upgrade to a better view room without asking, very comfortable bed, nice lobby. The only reason I did not rate this Hyatt as 5 stars was the location. It was near the the airport... More

Was this review helpful? Yes
btm1323
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 21, 2014 via mobile

I stayed here for business for two nights and overall it was a nice stay. The hotel was nice with a Starbucks in the lobby and a good restaurant for lunch and dinner. The only problem was it was far from the metro. The shuttle isn't very consistent. However you can take the courtyard Marriott shuttle if it is there... More

Was this review helpful? Yes
Long Island City, New York
Top Contributor
85 reviews 85 reviews
14 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 19, 2014

This hotel doesn't make it simple to get into DC. You need to take a shuttle to the Crystal City metro station (runs every 15 minutes) and it only runs until 10pm. If you come back to the hotel at 10pm or later, you need to ride to the airport on the metro and then catch the airport Hyatt shuttle... More

Was this review helpful? Yes 1
Kansas
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 19, 2014

This was a very nice stay. Everyone was very friendly from registration desk to the maids. You expect good things from a Hyatt, but this was 100% on top of things. If I wanted to stay near the airport again, this is a nice place..

Was this review helpful? Yes
Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for the great review! We are happy to hear the staff and hotel surprised you with their kindness and would love to see you back anytime during your travels. More

Williamsburg
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 19, 2014

Just spent a week here for business. Very nice looking, expansive lobby and modern stylish room. Would be even better if you can avoid staying near the MANY airline crews that utilize the hotel. No problem with noise from the adjoining rooms, but a real problem with hallways noise coming under your door. If it wasn't an AirCrew meeting up... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 15, 2014

I recently stayed here on a one night trip to DC. I must say, the service was phenomenal! Immediately upon check-in, the Guest Service Agent (Arielle) made our stay extremely memorable. She was so sweet, personable, and kind-started my family's trip off on the right foot! The room was very nice-clean, modern, with nice utilities. However, it was a bit... More

Was this review helpful? Yes
Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for the five star review Chris! I am glad to hear Arielle as well as the rest of the staff was so professional and friendly throughout your stay. These type of comments are always great to share with our associates. And you're right about the location being very convenient to both the airport and D.C., one of the... More

Hamilton, Bermuda
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 13, 2014

I was there for one night after a business trip. The hotel is on the far end of the strip of hotels and a long walk from the trains. The rooms are big, comfortable. This is an average hotel with nothing good nor bad to expect.

Was this review helpful? Yes
Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for taking the time to share your review about your recent stay. I am glad you found our rooms to be so comfortable. Next time you visit make sure to take advantage of our complimentary shuttle to the Crystal City Metro Station, which runs every 15 minutes. More

Dunlap, United States
Top Contributor
68 reviews 68 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 13, 2014

Although the hotel needs a little updating in the rooms, it is a great place to stay when visiting Washington, DC. The staff is very courteous and helpful. Although the food is a little pricey, the meals are good. They have a shuttle bus that runs every 15 minutes by the subway station in Arlington/Crystal City.

Was this review helpful? Yes
Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for your response Bill S.! It is always great to hear compliments on our associates as we like to recognize them for such positive comments. I'm sorry you found the food a little expensive but am glad you found an alternative nearby. We hope to see you again in the near future. More

Owners: What's your side of the story?
If you own or manage Hyatt Regency Crystal City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hyatt Regency Crystal City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Crystal City

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Crystal City 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Hotels.com, Expedia, Booking.com, Priceline, Tingo, BookingOdigeoWL, Otel, Venere and Agoda so you can book your Hyatt Regency Crystal City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington

121 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (108)
Viewed
Room/suite (31)
Viewed
Bathroom (17)
Viewed
Dining (5)
Viewed
Hotel & grounds (18)
Viewed
View from room (3)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Other (7)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#13 Business Hotel in Arlington #17 Romantic Hotel in Arlington
Hotel Class
Number of rooms
686

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer