I was unhappy to discover a charge for Internet--a3night stay adds up. And how bizarre there is no place to hang a towel. Form over function for sure. Staff was curt and unhelpful. I imagine they are tired if the same complaints

If you get a priceline type nightly rate, which we did, perhaps you won't feel ripped off. If you pay Hyatt prices, you will. No hotel in a DC business hub should be without free WiFi in your room. They offer it in the lobby but not in-room. Best Western motels for $80.00 a night give you free WiFi. Also,... More

No free wi-fi in rooms. I can get free wi-fi in a fleabag motel off the interstate, but not at a high profile Hyatt? Also disappointed that there were no racks in bathroon to hang towels. None. We had to hang from top of door or throw on floor. Very, very disappointed with Hyatt. If I was not here for... More

I stayed here for a convention and it is close to the airport and they provide a shuttle to the metro. The hotel is spotlessly clean and staff were wonderful. Avoid any room with a 21 on the end. I was sandwiched between the glass elevator on one side and the ice machine in the hall on the other. The... More

Comfortable bed, quiet room, clean, reliable shuttle, GREAT shower, good fitness facility. No breakfast, so if you're not on per diem & it matters to you, you check out the nearby (comparable) alternatives. The rate was excellent...I had to arrive in DC a day early in order to get to the opening festivities of a conference & this was a... More

This hotel sits in the middle of the giant Crystal City hotel forest of similar gray hi-rise concrete hotels. If they didn't have their names on them you couldn't tell them apart. This Hyatt is particularly hard to get to, down a curvy street filled with similar hotels. You won't find any place to park and will have to pay... More

The stay was nice but there was a fraternity staying there on the Saturday night that made noise into the early morning hours. I was in town for a school colloquium and it made it very difficult to sleep.

This is my fourth trip to Washington DC in 18 months and first time at Hyatt Regency Crystal City. Flew into DCA on April 7th, found the hotel shuttle easily and was checked in 20 minutes after the flight landed. Room 1534 didn't have much of a view but the room itself was sparkling clean with comfortable beds, hot shower... More

Nice Hotel. Husband went for a conference I went for fun! Good service; nice staff; clean hotel; restaurant Cinnabar has good food. BUT hotel is within walking distance of THE BEST fish restaurant "Legal Sea Food" . They have shuttle service to and from metro and airport. Had a great time and stay.