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All 48 Arlington hotels

Hyatt Regency Crystal City

3.5 of 5 Hotel   |   2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City
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Ranked #26 of 48 hotels in Arlington
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
Jenny J Wisconsin Rapids, Wisconsin, United States
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652 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Wisconsin Rapids, Wisconsin, United States
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for a vacation to D.C. over spring break and my only gripe was related to the Close Up student groups everywhere. Now, let me clarify that as the students were great but as a high school teacher I was looking forward to not seeing any students around. The room was very clean and I think there was... More

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Marlboro, New Jersey, United States
Top Contributor
99 reviews 99 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is very modern and the rooms were clean, comfortable and had great views... My only criticism is that they're not soundproof. I heard music from next door and toilets flushing at random times. Parking is expensive unless you can find one of the few street spaces, and you can get Starbucks coffee on the 3rd floor, or walk... More

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Richmond, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I never really had a bad experience at this hotel. Every single one of the employees here are amazing and a pleasure to do business with. Megan and Brooks were my favorite front desk agents for the past month that I was staying at this hotel. The rooms are nice and modern. The service is timely and efficient. If you... More

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Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

hotel was lovely but do not have a good thing to say about checking in and checking out was a nightmare. we paid in advance but still have taken money of credit account what nightmare no uk customer service to talk to

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

We appreciate you sharing these details about our experience at Hyatt Regency Crystal City. Thanks for recommending us to your family and friends! We are very sorry to hear that the check in and check out process did not go as smoothly as intended. Please reach out to me if I can be of any further assistance. Thanks for choosing... More

Wilton, Connecticut
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at this property for a conference and had mixed feelings. The hotel is very convenient to Regan National Airport and the hotel shuttle is free and very convenient. When went to check in there was some confusion over our group reservation, but I was able to check in before the standard check in time. The room was... More

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Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for taking the time to complete a survey and provide feedback about your recent stay. My apologies for the dissatisfaction you experienced in regard to the restaurant hours as well as wait to be greeted. In no way is this a typical portrayal of our operation and please know that we are investigating your comments further and are... More

Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago

Conference was held at hotel so it was very convenient. Every single staff member I came into contact with was helpful and incredibly nice. However, my room was very dark - I had to put my make-up on in the closet with my hand mirror as it had the brightest light in the entire room. There was a full-length mirror... More

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for taking the time to provide feedback about your recent stay. It is always nice to hear our staff is providing excellent service and making our guest feel welcomed and comfortable. My sincerest apologies for the dissatisfaction you experienced in regards noise and the lighting in your room. Please consider taking advantage of our Women's Experience Rooms with... More

FL
Top Contributor
113 reviews 113 reviews
37 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful looking, comfortable, good water pressure, great staff, cute gift store/lots of perfect souvenirs especially for cherry blossom season, close to airport, Everything in room Worked/unlike tub drain, AC and LOUD/no sound proofing on windows, quiet sleep, had super cool online check in and check out!!!

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Wow! Thanks for such an amazing review! Sounds like you had an excellent time in DC. Come back and visit us soon. More

Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family stayed here for the weekend for our DC weekend getaway. This Hyatt is in a great location. It is close to the Metro which enabled us to do our sight seeing and trips to the museums and the zoo. The rooms are clean and spacious. The staff courteous. Breakfast was good. I have no complaints, will stay here... More

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for choosing to share such a nice review of your weekend getaway. I am happy to hear our convenient location and complimentary shuttles enabled your family to see the DC museums and zoo with ease! We look forward to welcoming you and your family back anytime. More

Lansing, Michigan
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I checked into this hotel for five days, we were disappointed that wifi wasn't free. Free Wifi seems to be the norm in so many places, that when your asked to pay for it, it seems like a rip off, especially with the length of our stay. No mini fridge in the room either, another thing we... More

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

I appreciate your feedback and I am sorry to hear that you left our hotel with less than impressed. Reviews like this are important because they allow us to evaluate and continue to improve our hotel and its services. Because of previous feedback on review websites, we recently started offering complimentary WiFi in our lobby and restaurant space for our... More

Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for a conference so it was very convenient as all of the sessions were within the hotel. The hotel itself and the accommodations were very nice. My room was spacious, comfortable, clean, staff was pleasant, etc. But the area felt very much like a concrete jungle. The hotel was not even particularly close to the restaurants in Crystal City.... More

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for sharing your comments in regards to your recent stay with us, we always appreciate the feedback. We are delighted that you found the hotel and the staff to be so pleasant. We are sorry to hear that you found Crystal City to be a 'concrete jungle'. Next time you are in town, see our Concierge for some... More

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Additional Information about Hyatt Regency Crystal City

Also Known As:
Hyatt Regency Crystal City Hotel
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Arlington Hyatt
Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Arlington
#15 Romantic Hotel in Arlington
#17 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Crystal City 3.5*
Reservation Options:
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