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All 47 Arlington hotels

Hyatt Regency Crystal City

3.5 of 5 Hotel   |   2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City
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69%
Ranked #24 of 47 hotels in Arlington
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
David M Ridgecrest, North Carolina
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695 people have reviewed this hotel

Traveler rating
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    278
    124
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Ridgecrest, North Carolina
1 review
4 of 5 stars Reviewed yesterday NEW

We arrived at the Hyatt for the World Open Chess Tournament. Our King size room was spacious and quiet, which I liked for morning devotions. The large walk-in shower was nice. However, with no shower door or curtain, water does get onto the bathroom floor. Bottles of water were on the bed side table, but they are three dollars each... More

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Elizabethtown, Pennsylvania
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our recent stay at this Hyatt Regency was excellent. I booked through Hotels.com at a very reasonable rate for the type of room we stayed in - two double beds and spacious living area. Very comfortable beds and pillows, (although bottom sheet was not a fitted sheet and I found myself pulling at the sheet in the middle of the... More

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Crystal City, Virginia
1 review
1 of 5 stars Reviewed 4 days ago NEW

It's the middle of the night. My family and I are sitting in our hotel room, so upset that we can't fall asleep. After waiting HOURs for a crib to be delivered to our room and over 1 hour for in room dining (even though they quoted less than half an hour), we headed out for a concert At Nationals... More

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Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

On a recent trip to this hotel I was given a handicap room with plumbing issues. When you run water in the sink it backs up to the shower drain. Gross stuff comes out of the drain. Beware if room 636! And it's extremely loud as people are exiting the elevator. I called front desk manager. He had me come... More

Was this review helpful? Yes 1
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for taking the time to provide feedback about your recent stay. Our apologies for the dissatisfaction you experienced in regards plumbing issues. We are a large hotel and sometimes we have little mechanical hiccups, we are sorry you had to experience one. Should your travels bring you back to the Crystal City area, we hope that you give... More

Las Vegas
Contributor
12 reviews 12 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a meeting and it was very nice. We got a king room suite on the 8th floor. The room was very spacious and it had a view of the pool. The bed was comfortable and the pillows were plush. The only complaint was the bottom sheet closest to the mattress keep coming off, leaving us to sleep... More

Was this review helpful? Yes
Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

We love to hear comments like this! We are very happy to hear you enjoyed the room, especially the comfy bed and shower. Thank you for the wonderful review and we hope you can return again soon. More

Iwakuni, Japan
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I always look to Hyatt first. We decided to book this location after reading many reviews. Even though it was cheaper on all the travel websites we decided to book using the military rate and pay the higher price of $224 plus taxes and fees. We arrived late at night to find valet (for $27 a night)... More

Was this review helpful? Yes 3
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for taking the time to provide feedback about your recent stay. We welcome any and all feedback as this gives us an opportunity to evaluate our current operation. Our sincerest apologies for the issues regarding your guestroom, if you would like to discuss the issue further, please feel free to reach out to us at 703-418-1234. Again, thank... More

Raleigh, NC
Contributor
20 reviews 20 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the first time we've driven to DC, and I didn't want to deal with driving into DC on a holiday weekend. So I decided to stay in Arlington. I will definitely stay here again if I drive. The hotel is very nice. Everyone working there was very helpful and friendly. We arrived early, but they had our room... More

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for sending a review of your experience to TripAdvisor. We are glad you took advantage of our complimentary shuttle service and you found our location in the DC metro area to be convenient as well. We hope to see you and your family again soon! More

1 review
5 of 5 stars Reviewed 3 weeks ago

This is the place to stay if you are wanting to see the sights in DC. The staff is very hospitable and willing to help with any of your needs. The rooms are a nice size and very clean. Plus the hotel is very close to the Metro. I would stay here again on my next trip.

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you so much for your five star review, Tammy! We are so happy that our staff took great care of you during your trip to the DC area. Having a Metro Station right down the street makes it super convenient for our guests to get to downtown DC to see the sights. Can't wait to see you again! More

Philadelphia
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was well kept during a 7 day convention that I attended.The level of service was consistent throughout our stay in the sold out hotel. Every member of the front desk staff,concierge staff, housekeeping staff and bell staff was well trained. Each staff member seemed genuinely interested in meeting our needs and making our stay comfortable and convenient. The... More

Was this review helpful? Yes 1
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

CzarinaPhiladelphia, We are so glad to hear you had an excellent experience during the convention you attended! We pride ourselves in providing excellent service to all of our travelers and it looks like you experienced great service across the board. Many thanks for staying with us! Come back and visit anytime. More

Minneapolis, Minnesota
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wish the beds were queens instead of full size beds. My only complaint though. Staff was wonderful especially the omelette chef at breakfast. From Puerto Rico I believe. Great person. Rate was great and included the breakfast buffet. Very nice. Fantastic location.

Was this review helpful? Yes
Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for writing a review for us! We always appreciate comments about how great our associates are and we will be sure to pass your kind words along to the chef. We hope to see you back again. More

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Additional Information about Hyatt Regency Crystal City

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Crystal City 3.5*
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Green Hotel in Arlington #13 Business Hotel in Arlington #23 Romantic Hotel in Arlington
Hotel Class
Number of rooms
686

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