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All 47 Arlington hotels

Hyatt Regency Crystal City

3.5 of 5 Hotel   |   2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City
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69%
Ranked #26 of 47 hotels in Arlington
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
YUKEY717 Las Vegas
  • Reviews (693)
  • Photos (143)
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  • Room tips (122)
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693 people have reviewed this hotel

Traveler rating
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    123
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
Las Vegas
Contributor
12 reviews 12 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for a meeting and it was very nice. We got a king room suite on the 8th floor. The room was very spacious and it had a view of the pool. The bed was comfortable and the pillows were plush. The only complaint was the bottom sheet closest to the mattress keep coming off, leaving us to sleep... More

Was this review helpful? Yes
Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

We love to hear comments like this! We are very happy to hear you enjoyed the room, especially the comfy bed and shower. Thank you for the wonderful review and we hope you can return again soon. More

Iwakuni, Japan
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I always look to Hyatt first. We decided to book this location after reading many reviews. Even though it was cheaper on all the travel websites we decided to book using the military rate and pay the higher price of $224 plus taxes and fees. We arrived late at night to find valet (for $27 a night)... More

Was this review helpful? Yes 3
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for taking the time to provide feedback about your recent stay. We welcome any and all feedback as this gives us an opportunity to evaluate our current operation. Our sincerest apologies for the issues regarding your guestroom, if you would like to discuss the issue further, please feel free to reach out to us at 703-418-1234. Again, thank... More

Raleigh, NC
Contributor
20 reviews 20 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the first time we've driven to DC, and I didn't want to deal with driving into DC on a holiday weekend. So I decided to stay in Arlington. I will definitely stay here again if I drive. The hotel is very nice. Everyone working there was very helpful and friendly. We arrived early, but they had our room... More

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for sending a review of your experience to TripAdvisor. We are glad you took advantage of our complimentary shuttle service and you found our location in the DC metro area to be convenient as well. We hope to see you and your family again soon! More

1 review
5 of 5 stars Reviewed 2 weeks ago

This is the place to stay if you are wanting to see the sights in DC. The staff is very hospitable and willing to help with any of your needs. The rooms are a nice size and very clean. Plus the hotel is very close to the Metro. I would stay here again on my next trip.

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you so much for your five star review, Tammy! We are so happy that our staff took great care of you during your trip to the DC area. Having a Metro Station right down the street makes it super convenient for our guests to get to downtown DC to see the sights. Can't wait to see you again! More

Philadelphia
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was well kept during a 7 day convention that I attended.The level of service was consistent throughout our stay in the sold out hotel. Every member of the front desk staff,concierge staff, housekeeping staff and bell staff was well trained. Each staff member seemed genuinely interested in meeting our needs and making our stay comfortable and convenient. The... More

Was this review helpful? Yes 1
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

CzarinaPhiladelphia, We are so glad to hear you had an excellent experience during the convention you attended! We pride ourselves in providing excellent service to all of our travelers and it looks like you experienced great service across the board. Many thanks for staying with us! Come back and visit anytime. More

Minneapolis, Minnesota
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wish the beds were queens instead of full size beds. My only complaint though. Staff was wonderful especially the omelette chef at breakfast. From Puerto Rico I believe. Great person. Rate was great and included the breakfast buffet. Very nice. Fantastic location.

Was this review helpful? Yes
Audrey N, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for writing a review for us! We always appreciate comments about how great our associates are and we will be sure to pass your kind words along to the chef. We hope to see you back again. More

Topeka, KS
Top Contributor
666 reviews 666 reviews
69 hotel reviews
314 helpful votes 314 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We held our annual youth tour program at this venue. This was the 14th year we've been here, and our students were impressed with the recent renovations. The staff is good to work with and the rooms are modern and comfortable. We look forward to coming here each year. The only thing that I wish we could change would be... More

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

We always love to welcome the NRECA Youth Tour members back to the Hyatt Regency Crystal City! We are glad you had a great experience with us and that you found our service and modern rooms to be top-notch. Thanks for mentioning the tip to alleviate the congestion around the elevators - I will pass this along to our Convention... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Staff is lazy and don't give a rats butt to try to deliver good service. From room service, to bar, to the restaurant. It'd obvious service is lacking. Late night room service seems to share duties with the security department. Service lacks and attitudes exist. Look next door or try something different. Very disappointed. This is the 1st review I... More

Was this review helpful? Yes 1
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for taking the time to provide feedback about your recent stay. My apologies for the dissatisfaction you experienced in regards to our staff. I will alert our Outlets Department about the lacking service from our In Room Dining. Please know that your comments mean a lot to the hotel because they help us constantly improve! Should your travels... More

Houston, Texas
Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is gorgeous and the staff is extremely friendly. It is a large conference/meeting hotel very close to the Reagan airport. There are two free shuttles: one to the Reagan airport, the other to the Crystal City Metro, which makes traveling into D.C. super easy. That, however, is about the only thing you will get for free. You will... More

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for choosing us during your visit to the DC area. We are so glad to hear you had a great stay! The shuttles really are a great added benefit! However, we are sorry you were not too happy with our fees. We are always evaluating our neighborhood to keep our rates competitive for an urban environment such as... More

Garland, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

My flight was cancelled in Baltimore. American paid the cab fare and hotel to DC. After staying at one of the worst Ramada Inn's, in my life, in Baltimore. This was simply breathtaking.The bed was perfect, I prefer an ultra soft downy pillow. Their pillows were almost that good. The location was perfect. A nice Adult beverage store close by.... More

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Greetings Steven! Thank you writing such a great TripAdvisor review. I am so glad you had an excellent experience with our staff. Our hotel understands that its staff is the most important aspect since they care for our guests, so it is great to hear that had friendly service. Next time you're in town, please take advantage of our complimentary... More

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Additional Information about Hyatt Regency Crystal City

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Crystal City 3.5*
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Green Hotel in Arlington #13 Business Hotel in Arlington #22 Romantic Hotel in Arlington
Hotel Class
Number of rooms
686

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