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All 48 Arlington hotels

Hyatt Regency Crystal City

3.5 of 5 Hotel   |   2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City
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Ranked #26 of 48 hotels in Arlington
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A recent review
4 of 5 stars reviewed 3 days ago
liverpool511 Nottingham, United Kingdom
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649 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

hotel was lovely but do not have a good thing to say about checking in and checking out was a nightmare. we paid in advance but still have taken money of credit account what nightmare no uk customer service to talk to

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

We appreciate you sharing these details about our experience at Hyatt Regency Crystal City. Thanks for recommending us to your family and friends! We are very sorry to hear that the check in and check out process did not go as smoothly as intended. Please reach out to me if I can be of any further assistance. Thanks for choosing... More

Wilton, Connecticut
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We recently stayed at this property for a conference and had mixed feelings. The hotel is very convenient to Regan National Airport and the hotel shuttle is free and very convenient. When went to check in there was some confusion over our group reservation, but I was able to check in before the standard check in time. The room was... More

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Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed 4 days ago NEW

Conference was held at hotel so it was very convenient. Every single staff member I came into contact with was helpful and incredibly nice. However, my room was very dark - I had to put my make-up on in the closet with my hand mirror as it had the brightest light in the entire room. There was a full-length mirror... More

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for taking the time to provide feedback about your recent stay. It is always nice to hear our staff is providing excellent service and making our guest feel welcomed and comfortable. My sincerest apologies for the dissatisfaction you experienced in regards noise and the lighting in your room. Please consider taking advantage of our Women's Experience Rooms with... More

FL
Top Contributor
113 reviews 113 reviews
37 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful looking, comfortable, good water pressure, great staff, cute gift store/lots of perfect souvenirs especially for cherry blossom season, close to airport, Everything in room Worked/unlike tub drain, AC and LOUD/no sound proofing on windows, quiet sleep, had super cool online check in and check out!!!

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Wow! Thanks for such an amazing review! Sounds like you had an excellent time in DC. Come back and visit us soon. More

Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family stayed here for the weekend for our DC weekend getaway. This Hyatt is in a great location. It is close to the Metro which enabled us to do our sight seeing and trips to the museums and the zoo. The rooms are clean and spacious. The staff courteous. Breakfast was good. I have no complaints, will stay here... More

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for choosing to share such a nice review of your weekend getaway. I am happy to hear our convenient location and complimentary shuttles enabled your family to see the DC museums and zoo with ease! We look forward to welcoming you and your family back anytime. More

Lansing, Michigan
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I checked into this hotel for five days, we were disappointed that wifi wasn't free. Free Wifi seems to be the norm in so many places, that when your asked to pay for it, it seems like a rip off, especially with the length of our stay. No mini fridge in the room either, another thing we... More

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

I appreciate your feedback and I am sorry to hear that you left our hotel with less than impressed. Reviews like this are important because they allow us to evaluate and continue to improve our hotel and its services. Because of previous feedback on review websites, we recently started offering complimentary WiFi in our lobby and restaurant space for our... More

Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for a conference so it was very convenient as all of the sessions were within the hotel. The hotel itself and the accommodations were very nice. My room was spacious, comfortable, clean, staff was pleasant, etc. But the area felt very much like a concrete jungle. The hotel was not even particularly close to the restaurants in Crystal City.... More

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for sharing your comments in regards to your recent stay with us, we always appreciate the feedback. We are delighted that you found the hotel and the staff to be so pleasant. We are sorry to hear that you found Crystal City to be a 'concrete jungle'. Next time you are in town, see our Concierge for some... More

Houston, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love staying at this Hyatt. It is a beautiful, comfortable hotel with welcoming employees. We choose it because of its close proximity to Reagan National airport (DCA), and ease of using the Metro if sightseeing. If renting a car, the location is very convenient for getting to DC, or to Old Town or suburban Alexandria because of its proximity... More

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for such an amazing review and thank you for your loyalty to the Hyatt Regency Crystal City! We are honored to be your 'go-to hotel' whenever you are in the area. We are also happy to hear that the location works well for you and you enjoy the hotel and the staff so much. We can't wait to... More

Boston, MA
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel staff were welcoming & very efficient, as I was able to check in 3 hours early! Room was clean & comfortable with a great view! What I really liked & took advantage of was the Metro shuttle, making getting back & forth to DC much easier! Only thing missing were the "Cherry Blossoms"! Kudos to all!

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HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for choosing us during your visit to the DC area. I am sorry you missed out on the Cherry Blossoms; you will have to come back and visit us again next spring! Thank you for posting your comments on TripAdvisor. More

Cape Charles, VA
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was conveniently located just outside of downtown DC. They provided a free shuttle to the closest metro stop as well. The overall hotel was great with good amenities and friendly staff; the bathroom was a bit small and I was dissatisfied with the sheets - they didn't use fitted sheets and they slipped off the bed. Would definitely... More

Was this review helpful? Yes
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for sending a review of your experience to TripAdvisor. I am glad you took advantage of our complimentary shuttle service and you found our location to be convenient to DC. We hope you will stay with us again soon! More

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Additional Information about Hyatt Regency Crystal City

Also Known As:
Hyatt Regency Crystal City Hotel
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Arlington Hyatt
Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Arlington
#17 Business Hotel in Arlington
#31 Family Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Crystal City 3.5*
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