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All 48 Arlington hotels

Hyatt Regency Crystal City

3.5 of 5 Hotel   |   2799 Jefferson Davis Highway, Arlington, VA 22202
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Ranked #24 of 48 Hotels in Arlington
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A recent review
4 of 5 stars reviewed 5 days ago
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774 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brunswick, Maine
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here on business at a busy time of year when a lot of the surrounding hotels in my price range were booked. I am a Hyatt gold member. This hotel nickels and dimes you. Valet parking only, valet laundry only (luckily a laundromat about a mile away, $3.00 drinks out of the vending machine (McDonald's right across the... More

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albuquerque
Top Contributor
68 reviews 68 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was here for a short conference. The conference rate was very reasonable. My room was quiet, large enough, and quiet enough for the time. The hotel restaurant was not spectacular, but adequate, and the morning breakfast buffet was very good. Internet worked well enough. Its a hike to the Metro, but there is a shuttle. Note: DO NOT WALK... More

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Sterling, Virginia
Top Contributor
107 reviews 107 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel was the typical Hyatt, what you would expect. I was here only one night but had an event in the hotel as well. the staff was wonderful and very helpful all the time. the rooms where great, but the air conditioner did make a noise that woke me up a few times (although I will say I am... More

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for your feedback Ashley! We appreciate the information on the air conditioner and will have our engineering department look in to it and see if there is a way to make it quieter for future guests. We appreciate the recommendation as well. More

the road
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel recently for a Convention. The whole experience was seamless and user-friendly. A free shuttle bus picked us up at the DCA airport, and took us to the hotel. Check-in was fast and easy. The hotel is attractive in a low-key sort of way, and has many areas where people could easily gather to talk. My... More

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for the great review! We are happy to hear we were able to meet all your needs throughout your convention stay. It's also wonderful you had the chance to experience many of our great amenities and employees. We look forward to a return visit! More

Brownsville, Texas
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a GREAT hotel! Free shuttle to and from the subway stop every 15 minutes. Free shuttle too and from the airport as well. Solomon at the concierge desk was so great! He definitely made us laugh and smile while taking care of our needs. The room was very comfortable, spacious, and above all very clean!! I would, by... More

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for the 5 stars! We are happy to hear Solomon took great care of you and your needs and you found the room to be just what you needed. We look forward to welcoming you back! More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everything was great at this hotel. Service was excellent, food was great. The only reason I'm giving it 3 stars is because the mattress was stained so bad as if someone peed on it and I didn't notice that till the last day so I was so disgusted. If it wasn't for that I would give it 5 stars. The... More

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for your feedback. We apologize about the issues you experienced with your room cleanliness but luckily will be replacing our room furniture (including mattresses) in the upcoming year. We do hope to see you back again in the future to earn that five star review. More

Madison, WI
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights over Halloween weekend. Doors and walls are paper thin. Doors are "auto-slammers". LOTS of hallway noise and slamming doors. Awakened first night at 2:30 in the morning with partiers in the hall. Went on for an hour. When we mentioned is to the desk agent the next day she said "Yeah, we had a big... More

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for your review. We apologize about the noise concerns you experienced during your Halloween Weekend stay as well as your discomfort with the bed. We will be renovating our rooms in the upcoming year and hope to solve these issues! More

Maryland
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here recently for one night of a convention. Because we live a half-hour drive away, we couldn't justify the expense of staying all 3 nights, but we wanted to be able to stay up late Saturday night for the parties and then take the elevator to get home. We were happy we did; it was money well spent.... More

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

We appreciate the five stars! We hope in the future you get to stay with us a little longer but it sounds like you took full advantage of your time and able to enjoy the lunch buffet, room, and amenities. More

Boulder, Colorado
Top Contributor
60 reviews 60 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Many good things about this hotel. Our room was spacious and comfy, with a desk, a big couch, a great king sized bed. The bathroom was tight, and the lighting waaaaaaaaaaaaaay too dim, but then, we didn't spend a lot of time in the room. The staff were friendly and helpful; the convention rooms fine and easily found, the elevators... More

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

We appreciate your review Susan! We are glad to hear you enjoyed your stay and were able to use some of the amenities such as our shuttle service. We are looking in to some of the staffing issues that occurred at the Lobbibar to try and prevent this in the future and appreciate your honesty so we can improve! More

USA
Top Contributor
175 reviews 175 reviews
42 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the fortune of staying at this hotel during a recent business trip to DC, and I was THOROUGHLY pleased with my stay. My ONLY regret is that my stay was not longer! Upon entering my room, I was greeted by the scent of a well-prepared, BEAUTIFUL room! I had my own, full sofa seating area that was perfectly... More

Was this review helpful? Yes 2
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for the 5 star review Thurman! We are happy to hear you enjoyed your room and the surrounding area. We appreciate the recommendation and hope to see you back in the future! More

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Additional Information about Hyatt Regency Crystal City

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Crystal City 3.5*
Number of rooms: 686
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington

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