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All 48 Arlington hotels

Hyatt Regency Crystal City

3.5 of 5 Hotel   |   2799 Jefferson Davis Highway, Arlington, VA 22202
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Ranked #24 of 48 Hotels in Arlington
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Mark42139 Detroit, Michigan
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827 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Detroit, Michigan
Top Contributor
199 reviews 199 reviews
35 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars NEW

I had a wonderful experience at this hotel! In addition to a wonderful upgrade to a beautiful suite (as a Hyatt Diamond), the staff went out of their way to help me including printing some business documents for me, and helping me with a cell phone charger as I had unfortunately forgotten mine. In particular, Rob was simply EXCEPTIONAL going... More 

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San Francisco, CA
Top Contributor
70 reviews 70 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I usually am pleased with Hyatt Regency properties. I think the Crystal City location could consider some upgrades. I stayed here for a business meeting. I found the room lacking in electrical outlets to plug in and charge mobile devices. I would think that a Hyatt Regency would have made these upgrades. The location of this property isn't convenient to... More 

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Jupiter, Florida
Top Contributor
92 reviews 92 reviews
63 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

nice hotel close to DCA. An excellent value at $99. shuttle runs every 20 minutes to airport. room was clean, well appointed and stylish. would stay again. Nice lobby and common areas. hallways a little noisy but seems pretty normal these days. friendly staff. would stay again.

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Sterling, Virginia
Top Contributor
114 reviews 114 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After several flight cancellations (due to snow) at Reagan Airport we made reservations through the airline to stay overnight at a hotel close to the airport. We chose the Hyatt Regency Crystal City from the list the airline provided. It turned out to be the right choice. I cannot say enough good things about the staff and how they took... More 

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you fro the five star review! We are sorry to hear about the flight cancellations but glad we could provide a pleasant stay under the circumstances. More 

Silver Spring, MD
Top Contributor
57 reviews 57 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a night here in a winter storm. Check-in was pleasant, she upgraded me to a suite which was nice because I couldn't really go anywhere. When I ordered room service, they made it clear the hotel was full and it would take awhile - I appreciated the heads up. The meal was hot and pretty tasty even if the... More 

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for your business, even if it was just for one snowy night. We do appreciate your patience with room service during a busy time and hope to welcome you back under better circumstances in the future! More 

Hamilton, VA
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

FRILLS REVIEWS-- Background: I stay in a hotel in the DC area once a week. I book these hotels through a hotel discount site. All these hotels are very nice – 3 stars at the minimum. As far as I’m concerned, there are no major differences in any of them. But there are plenty of minor ones – little things... More 

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

First of all, thank you for taking the time to complete this review! We appreciate all your detailed feedback regarding many different amenities. We are happy to hear you enjoyed your stay, especially our fitness center! We hope to welcome you back in the future. More 

Kathleen, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had a business trip and found the hotel to be an excellent place to stay, however it is missing a few amenities like a pool or hut tub it that's something you want. Overall the food was good and the bar provided a happy hour to get you drinks on before the full price kick in. So if you get... More 

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for your feedback. We do have an outdoor pool, but it is of course seasonal. We are glad to hear you enjoyed your room and stay. More 

Massachsetts
Contributor
17 reviews 17 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location if you are visiting DC area on business or taking in the sites. The Crystal City Metro stop is literally steps away, the surrounding 4 block area has all types of restaurants. I recommend checking out the ethnic restaurants on 23rd St S for excellent selection of choices. Shuttle from airport was timely, front desk folks were very... More 

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HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for your feedback regarding multiple parts of our hotel. We apologize about your dissatisfaction with the breakfast buffet and will look in to your issues further to try and prevent from occurring again in the future. We are glad to hear you could utilize our metro shuttle as well as enjoy the local restaurants. More 

BobbyC69
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Snow storm had me unexpectedly staying at this hotel near "Reagan National Airport. Very nice,clean and modern hotel. Very good and friendly staff. Just understaffed. Waited 15 mins for drink at bar, bar food was very slow coming out so went to room to order room service- one and one half hour wait!! Good hotel, weak on services. You would... More 

Was this review helpful? Yes 1
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for your feedback. We apologize about the quality of service you experienced during the snowstorm and do look to continually improve our service and adjust our staffing for events like this. We appreciate the response and hope to see you back during better circumstances. More 

Jefferson City, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Staff was friendly and very accommodating to requests. With being so close to airport and traffic, never heard anything. Room was quiet from internal except through connecting door. Stayed for a week. Bed was comfortable. Shower had water pressure and room temp was consistent. Room service was great...quick and polite and great food. Prices in restaurant and room service where... More 

Was this review helpful? Yes
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for your feedback and nice comments of our hotel and staff. We appreciate your week long stay business and do look forward to seeing you back in the future. More 

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Additional Information about Hyatt Regency Crystal City

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Crystal City 3.5*
Number of rooms: 686
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#16 Business Hotel in Arlington
#28 Family Hotel in Arlington

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