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Holiday Inn National Airport / Crystal City

3.0 of 5 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
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Holiday Inn National Airport / Crystal City
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Holiday Inn National Airport / Crystal City
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338 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn National Airport / Crystal City
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Houston, TX
Top Contributor
134 reviews 134 reviews
94 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed March 26, 2013

The staff here is trying really hard. They do a lot of things right. In some ways, this is indistinguishable from a Courtyard, or a standard business hotel, but there are a few misses. The Pros: Nice, responsive staff. Pleasant facility. Good wireless internet. Spotless room. Well appointed. Up to date decor. Granite in the bath, nice bed linens, etc.... More 

Was this review helpful? Yes
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Hotel Guest, According to your comments it seems you had an average stay at the hotel. Both the guest services manager and the food and beverage director are reviewing your comments you made to improve the amenities we currently put in our guest rooms. Your comments were also shared to help constantly improve the operations and food quality of... More 

White Stone, Virginia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed March 16, 2013

Arrived Wednesday, March 6th Purpose: to spend the night before an early 6am flight from Reagan National, and a place to leave the car for the week we are gone. Cost: $169. The check in was uneventful. The hotel airport shuttle didn't start operation until 6am, but they said that we could take a taxi and they would reimburse the... More 

Was this review helpful? Yes
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Hotel Guest, After reading your comments, it's very disappointing to know that you left the Holiday Inn National Airport an unhappy guest. My sincere apology to you and your family regarding your hotel stay. The comments you shared in the survey was addressed with each department manager regarding the issues you had during your stay. As the hotel manager... More 

Richmond, Virginia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 14, 2013

I spent one night at this hotel for work travel. Overall it was fine -- not great and not poor. The front desk clerk was very personable. Unfortunately my room key didn't code so I lugged my luggage to the 8th floor, back to the desk and back to the 8th floor. Then the lock malfunctioned several times before it... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear JLB_miles_to_go, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More 

Minneapolis, Minnesota
Top Contributor
73 reviews 73 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 14, 2013

A lot of good things to say about this place. Updated rooms, convenient location, quick airport shuttle, friendly staff, enough elevators to service all the guests... Overall a very good experience. The only constructive criticism I would add, is to add safes to each room - and - for the attached "diner" to offer some more classic diner dishes (meatloaf,... More 

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Okinawa-shi, Okinawa, Japan
Contributor
18 reviews 18 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2013

We stayed at this hotel before our early morning flight out of Reagan. It was a little tricky to find the entrance when driving in, but a short drive to the airport. The location was convenient to nearby restaurants. We used the free shuttle to visit the museums. The staff was friendly and helpful and the rooms were clean. Would... More 

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Frederick, Maryland
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 11, 2013

I spent the night here before my early morning flight. There are frequent shuttles to the airport helping to save time. Everything was as expected with no complaints. There is a bar and restaurant, but I elected to walk to 23rd St. to sample one of the local restaurants. The hotel has a parking garage where I parked my car,... More 

Was this review helpful? Yes 1
Richmond, Virginia
Top Contributor
51 reviews 51 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 5, 2013

Upon my arrival, a wedding was taking place, Parking was just horrible. I was driving in my for about 20 min. People under the parking deck were going the wrong way, It wasn't the best experience. Once I arrived inside the staff was very friendly and I was in my room in less then 5 min. I was very pleased... More 

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HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Valued Guest, As the Hotel Manager, I apologize for the inconvenience we caused you regarding the parking situation at the hotel during a wedding we held at the property. We do try to accommodate as many people as possible, especially in the situations we have when hosting a wedding. Please don't hesitate to let us know the next time... More 

kentucky
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 21, 2013

Priceline deal put me at this location for a night to await flight from Reagan. I was in Washington for the day and used Metro for transportation. This property is a long walk from the Crystal City Station ... especially long if you have cold or wet weather to contend with. There is a small store and two restaurant locations... More 

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HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for staying at the Holiday Inn National Airport Hotel. After reading your comments regarding the added value you received, I noticed that my front desk staff didn't do a great job letting you know about the complimentary shuttle service we offer hotel guests that brings them to the Crystal City Metro, which is located 7 blocks from the... More 

Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 19, 2013

Stayed here for one night to catch an early flight from Reagan. Left my car parked here and took the hotel shuttle to the airport in the morning. Good service, decent room, good enough for one night. Other hotels right across the street were twice as expensive and not worth it for just one night. Only negative is that you... More 

Was this review helpful? Yes 2
Seattle, Washington
Top Contributor
126 reviews 126 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 17, 2013

This is a very good location at a very good price. Metro just a short walk away,,,you can get anywhere you want. They will shuttle you there; no charge, as well as to the airport. Restaurants are nearby,,,room is very nice. Service with the front desk is very good/excellent. This is a good value for the money. I would stay... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#5 Green Hotel in Arlington
#31 Business Hotel in Arlington

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