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All 48 Arlington hotels

Holiday Inn National Airport / Crystal City

3.0 of 5 Hotel   |   2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
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70%
Ranked #33 of 48 hotels in Arlington
Certificate of Excellence 2013
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 6 days ago
lazygal Wellington, Florida
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262 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Wellington, Florida
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

During the height of the Cherry Blossom Festival, this was an affordable and comfortable choice. When checking in, Samira at the front desk was very helpful in offering to change our king size reserved room to another floor because a school group was staying on the same floor. We gladly took the offer of two queen beds to forego the... More

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Salt Lake City, Utah
1 review
2 of 5 stars Reviewed 1 week ago

Great location, close to Reagan National. That is about all the positive things I can say about this hotel. Understaffed and poorly trained, the front desk was a nightmare unable to cope with the constant flow of air travelers. They did not honor our ihg platinum benefits. They screwed up our billing. This is the first negative review I have... More

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Dubai, United Arab Emirates
Top Contributor
69 reviews 69 reviews
40 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had to stay at this hotel before we catch a flight early morning at Reagan airport. Property is not new and this can be easily noticed. Yet, beds are super comfortable and staff are very helpful especially the Ethiopian lady at the reception. Gym is well equipped too and open 24/7. Hotel is very near to the airport and... More

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Ocala, Florida
Senior Contributor
40 reviews 40 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed for two nights last month at the end of a spring break trip. Hotel is in need of a remodel looks old and worn out. The positives, the restaurant and the bar staff were friendly and helpful. The hotel part not so much. There were people roaming the hallways in the middle of the night knocking on doors. The... More

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Rockville, Maryland
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I recently had an unpleasant experience with the front desk staff of this hotel. My cousin stayed here and I had to reach him urgently and unfortunately didn't know his room number or extension. "Shouldn't be a big deal, I thought, I'll just get them to transfer me over from the front desk" well, I was wrong. 30 minutes later,... More

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Fayetteville, Arkansas
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This hotel offers free shuttle to metro but two nights in a row we received a message saying the circuits were too busy when we tried to call for pickup. All other numbers we dialed worked fine. It was particularly frustrating after spending eight hours getting a broken arm set. We had dashed all over the city getting pain meds.... More

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HINationalAirport, General Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear ButterflyFishLady, Let me start by apologizing for any inconvenience this situation may have caused. I also want to thank you and your husband for taking the time to express your concerns. I hope we were able to exceed your expectations once this was brought to our attention. I did not get a chance to follow up about your trip... More

Amman, Jordan
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Clean tidy quiet relaxing hotel, but the best thing about it is the reception, the best people ever, they make you feel at home among your family, they are yannik, jana, gratzia, ehtiopiean model helena, but the soul and spirit of this hotel is patricia, a beautiful, nice and classy lady with a smiley happy face that filled my day... More

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Canberra, Australia
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 25, 2014

The Holiday Inn Crystal City is an average hotel. The rooms are getting a little tired and are in need of a make over. The air conditioning unit in my room was very loud, as was the exhaust fan in the bathroom. However, the friendliness, helpfulness and professionalism of the staff were exemplary.

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Top Contributor
52 reviews 52 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 18, 2014

we got stranded in Washington , because of storms in Portland. Holiday Inn offered a great stranded travelers rate. They were very helpful! They have a good restraunt and the rooms are clean. The staff is kind. & helpful for that matter. Good place!

Was this review helpful? Yes 2
Fredericksburg, Virginia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2014 via mobile

Mr. Ramon, the hotel manager contacted me personally to answer questions regarding our park and fly package. We stayed here when flying out of National Airport for a weeklong trip and parked our car. Extremely convenient and nice accommodations!

Was this review helpful? Yes 3

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Additional Information about Holiday Inn National Airport / Crystal City

Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn National Airport / Crystal City Hotel
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Best Value Hotel in Arlington
#5 Green Hotel in Arlington
#27 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Official Description (provided by the hotel):
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. This includes a full hot breakfast in our restaurant and unlimited local phone calls.Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. Enjoy O Malley s Sports Pub and The National Diner where Kids Eat Free! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 
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