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Holiday Inn National Airport / Crystal City

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2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
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Holiday Inn National Airport / Crystal City
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376 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Concord, New Hampshire
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I arrived and was taken care of quickly and professionally. The lobby was clean and you need to use your room key in the elevator to access your floor. The food at the restaurant was expensive for what it was and because the hotel is on the highway, it is not really easy to walk somewhere although you can certainly... More 

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Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great place for a short stay. There are multiple restaurants within walking distance and a shuttle to the metro ( although it's only about 1/4 mile walk) which will get you in the heart of everything with a 15 minute train ride. The staff is friendly and drug/convenience stores a block are right next door if you forgot anything.

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Florence, Alabama
Level Contributor
135 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Late night check in for a flight out the next morning. Clean and comfortable rooms. Shuttle to the airport. Just what we needed. Service was above par and grounds were well-kept. A great airport hotel choice.

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Philadelphia, Pennsylvania
2 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I got in at 2:00am on Sunday, June 28, 2015 after our international flight arrived late and caused us to miss our domestic connection. The bed was comfortable and the room appeared to be clean, and small. The next morning at 7:00am we went to the front desk to take the advertised free airport shuttle service for... More 

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West Palm Beach, Florida
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here on business and got in late but quickly got my room and headed up to relax. I was too tired to go out so I ordered room service which was good and very fast! It only took 20 minutes and it was very good and not too expensive. My only complaint was the van service. I didn't... More 

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Atlanta, Georgia
Level Contributor
83 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

I got a very low rate for a last minute reservation. Definitely a great place to stay overnight before continuing on to my destination. Everyone was helpful and the free shuttle to the metro stop in the morning was appreciated. The desk clerks were also very helpful in providing information about directions about restaurants and shops in the area. The... More 

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Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room has beautiful forest- like view. This city has lots of trees and clean environment. Hotel is about 10 min from DCA Airpot and about 5-10 min to Crystal Metro Station. The hotel is so quiet and tranquil from the lobby to your room. The check in was quick with friendly staff. They offer shuttle to and from DCA... More 

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Madison, WI
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I want to reiterate and reinforce what I read in reviews when selecting this property, and that is the terrific attitude of the staff -- they are upbeat, accommodating, and do a great job. Washington has become a ridiculously expensive destination. Public transportation is unquestionably the way to get around and it's a fast trip, even from across the Potomac... More 

Was this review helpful? Yes 1
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Guest, Thank you for the very kind words and positive feedback for the team at Holiday Inn National Airport. Our goal is 100% guest satisfaction, and we are delighted to see that we met your expectations. We appreciate you sharing that the Front Desk and Shuttle service in particular stood out as delivering excellent customer service. We will certainly... More 

Glasgow, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 28, 2015

I stayed here for a conference held in a more expensive hotel. I was not expecting first class service but this is what I got. Hotel spotless, aircon a bit dated but worked, free wifi, breakfast was lovely, shuttle bus couldn't do more for you and reception staff were welcoming and lovely too. Bar staff in hotel went the extra... More 

Was this review helpful? Yes 1
Texas
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed May 27, 2015

I liked this hotel. It was not where I wanted to stay. However, I didn't have a choice based on my work travel. So. The hotel is right off a main street and is very close to the airport. Its about a mile from the nearest metro. The first few nights I walked along this main street and almost got... More 

Was this review helpful? Yes 1
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your recent stay at the Holiday Inn National Airport. We appreciate your very nice comments about our staff and we are glad to hear you enjoyed the complimentary shuttle service available to enjoy the surrounding areas. We apologize that you were disappointed in the breakfast offerings. We... More 

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