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Crowne Plaza Washington National Airport

3.5 of 5 1480 Crystal Drive, Arlington, VA 22202
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Crowne Plaza Washington National Airport
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Crowne Plaza Washington National Airport
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306 reviews from our community

Traveler rating
    105
    112
    63
    20
    6
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55
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134
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Washington National Airport
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2013 via mobile

We arrived at the airport mid afternoon on a Sunday and I called the front desk to find the best way to get to the hotel. The clerk offered to come and pick us up, and the van showed up within about 15 minutes. We had requested a handicap accessible room since my wife uses a wheelchair. The room assigned... More 

Was this review helpful? Yes 3
Oklahoma City, OK
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 13, 2013

We stayed at the Crowne Plaza for the Casper Aviation Platoon reunion. The room was very clean and quiet (even though we were pretty close to the elevator). The beds were very comfortable. Everyone we came in contact with from the shuttle driver to the waitresses to the front desk staff was very helpful and friendly. Our flight out was... More 

Was this review helpful? Yes 3
Winchester, Massachusetts
Top Contributor
65 reviews 65 reviews
24 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed July 11, 2013

Chose this place because I was attending a training session at 1550 Crystal Drive - it is directly across the street(s) from that address, although the hotel actually faces the other direction. It's a perfectly fine business hotel. The hotel has a free airport shuttle (something that was not immediately obvious to me from the website). Nice enough restaurant for... More 

Was this review helpful? Yes 3
Stockbridge, Georgia, United States
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 10, 2013

We booked this hotel with a group. It was average and on the mark price wise for what we paid. If we had paid the premium price it would have been overpriced. It was your average hotel room that you would get at Hampton or Comfort Inn. Without the breakfast included in the price. The door man was a bit... More 

Was this review helpful? Yes 2
CPNationalAirport, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Sarah B: Thank you for taking the time to leave your comments. We are glad to hear you were more or less satisfied with your stay at out hotel. However, we do wish we had left you more impressed. Our rates are normally quite comparable to the other hotels in our area; but we like to think that the... More 

Rhode Island
Top Contributor
122 reviews 122 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 6, 2013

Hotel is in a central area to shops and restaurants. Staff is helpful, rooms are comfortable and love the very short walking distance to the underground transportation system which by the way is very clean . Sometimes there are delays during rush hour but still a good way to get around the sites of DC. The restaurant offers specials and... More 

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 25, 2013

This hotel met my need for proximity to the airport. I had a rental car, and there was even a gas station located on route to the airport (which was 1 mile away). The staff was accomodating, particularly the wait staff in the restaurant. Monika made our evening by putting the Blackhawks game on the main TV in the bar/restaurant.... More 

Was this review helpful? Yes 3
CPNationalAirport, General Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Amanda H, Thank you for the kind review and recommendation. We are delighted to hear you enjoyed your stay with us. We at the Crowne Plaza National Airport pride ourselves on the service we offers guests – and we love to hear when a guest comes away completely satisfied with their Crowne Plaza experience. We will pass your compliments... More 

San Diego, California
Contributor
18 reviews 18 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 19, 2013

We picked this hotel because we were arriving in D.C. late at night and just needed a place to sleep for the night. It was fine, not great but not bad, did its job in that area. Beds were full-sized, not queens. Must mention the service, however: we arrived close to midnight, and the restaurant was closing up. A wonderful... More 

Was this review helpful? Yes 1
CPNationalAirport, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Moonunit999: Thank you for taking the time to leave your feedback. We are always glad to hear from our guests after their stay with us; it helps us identify the areas in which we are excelling and those that might need improvement. We are extremely pleased to hear you received wonderful service from our staff. I will certainly pass... More 

Oxford, United Kingdom
Top Contributor
86 reviews 86 reviews
69 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed June 18, 2013

I stayed at the Crowne Plaza for four nights in June - a weekend of sightseeing, and a couple of days' business in the DC area. It was ok, though there were some quirks. I booked on Hotwire (without knowing the hotel name), about a month in advance, and got a very good price. I see other reviewers here have... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review

Dear doc_M, We welcome feedback especially from our valued guests like you. Please accept my apologies for falling short of your expectations on some aspects of your stay. Your comments are being reviewed by the hotel's management and appropriate action will be taken. While we understand that your stay was not 100% satisfactory, we would hope that you would give... More 

Orlando, FL
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 14, 2013

From the shuttle pick up to the shuttle drop off, I can say there were only a couple of hitches. We bought the package from Hotwire which included airfare and hotel for 6 days. We traveled to Washington D.C. with my 14 year old son and met my brother and his family from Indiana. We requested 2 rooms adjoining. Libby... More 

Was this review helpful? Yes 4
CPNationalAirport, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review

Dear RonKG: Thank you for leaving your feedback on your stay at the Crowne Plaza National Airport. We are delighted to hear you enjoyed your time with us. Our staff strives to provide guests only the best in customer service and amenities; and we are always glad to hear when a guest comes away satisfied. (And on a personal note,... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2013 via mobile

With the professionalism of Libby at the front desk and the friendliness of all the staff, this stay was amazing. I'm here from Cleveland for vacation and everyone is wonderful. I found out i'm a platinum member and got a free drink and breakfast which rocks!! The woman in the restaurant/bar was great! I didn't catch her name but she... More 

Was this review helpful? Yes 3
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Additional Information about Crowne Plaza Washington National Airport

Address: 1480 Crystal Drive, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Washington National Airport 3.5*
Number of rooms: 308
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Also Known As:
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza Arlington
Crowne Plaza Hotel Arlington
Hotel Style:
#4 Green Hotel in Arlington
#22 Romantic Hotel in Arlington
#22 Business Hotel in Arlington
#23 Family Hotel in Arlington

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