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Crowne Plaza Washington National Airport

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1480 Crystal Drive, Arlington, VA 22202
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1 room 1 adult
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394 Reviews from our TripAdvisor Community

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Arlington, Virginia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Had to stop here on my way through DC. I was sooo surprised by finding this property. The front desk and restaurant staffs were excellent!!! I was also very surprised by the quality of the food in the nighttime restaurant. I will definitely

Helpful?
Thank Robert C
Garmisch-Partenkirchen, Germany
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here on business for five days and they met all my needs. Shuttle bus runs to and from National airport every 20 minutes. Helpful, pleasant front desk staff with power to make changes. Room was fine, clean. Very good powerful shower. Good bed and sheets. Pillows all identical and much too hard and high for me. Small fitness room... More 

Helpful?
Thank James H
Highlands Ranch, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

I was a chaperone with a group of high school students traveling to the DC area during the recent blizzard. Due to the blizzard, we were stranded for extra time at the hotel. The staff of this hotel really looked out for the needs of our students and the group as a whole, going beyond the call of duty in... More 

Helpful?
Thank dawblack
Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

The location of Crown Plaza is great because it is near the subway station, and it was possible to get there almost completely underground and out of the cold. The room was great, it had hot chocolate and coffee with a coffee maker and a TV with good channels. The beds were soft and comfortable. The cleaning staff did a... More 

Helpful?
Thank jenna866
Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

My group of 18 was snowed-in with our flight cancelled. The hotel staff was even snowed-in, sleeping at the hotel. They were phenomenal! Huge thanks to Ping for her excellent hospitality, Lolita, Yodit, and the rest of the breakfast staff, and Dalva and Mauricio and the rest of the folks at the front desk for being awesome hosts and working... More 

Helpful?
Thank danvhyde
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I flew into the Reagan airport for a conference near the Dulles airport. I arrive at 1130 PM and found out there were no taxis available due to weather. I had to cancel my reservation at a Marriott and called the Crowne Plaza and was able to make a reservation the night of. I made sure to ask if there... More 

Helpful?
1 Thank Chad B
Montreal, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Needed a hotel near the airport for an early flight out. No stress about traffic and shuttle service available. In fact they ordered a taxi for us as the shuttle bus was late. No charge for us...the hotel paid for it. The room was clean and comfortable. The price was very good too.

Helpful?
1 Thank Debbie231
Leavenworth, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Was supposed to be booked with a group and receive group amenities. Noticed I was not and inquired at the desk about correcting it. I was told that nothing could be done since the group was already here and was "closed out." Couldn't have cared less about helping out. Contacted their live chat customer service, they didn't care either. Poor... More 

Helpful?
1 Thank Kw H
CPNationalAirport, Front Office Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Guest, Thank you for your feedback on your recent stay at the Crowne Plaza National Airport. Please accept my apologies for the challenges you encountered during your stay. We have unfortunately fallen short of our goal of delivering a memorable hotel experience during your recent stay. Unfortunately your travel agency booked you on a different rate plan than your... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

After having a cancelled flight out of Reagan Airport, American Airlines supposedly booked my in-laws a room at the Sheraton Inn. The shuttle bus picked them up, transported them to the hotel only to find out a reservation was never made by American Airlines. My in laws are in their 80s and had to be taken back to the airport... More 

Helpful?
3 Thank Tammi H
Albany, NY
Level Contributor
107 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 15, 2015

we were guests at a wedding and stayed at the Crown Plaza. The weekend rate was less than $100 and parking was only $20. The rooms were spacious. We ate a bar meal one night that was both delicious and only $15. The hotel was only a short walk to the Metro. All in all, the Crown Plaza was a... More 

Helpful?
1 Thank sengi96
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