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Crowne Plaza Washington National Airport

GreenLeadersGold level
3.5 of 5
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1480 Crystal Drive, Arlington, VA 22202
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1 room 1 guest
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Crowne Plaza Washington National Airport
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358 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Morris County, New Jersey
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We blocked rooms in advance of a burial at Arlington National Cemetery. This motel was recommended by a friend who goes annually to an event in DC. We were not disappointed. It is very easy to get to it from any direction. It is very easy to get to Arlington National Cemetery, Fort Meyer, and DC. Food stores, including Costco... More 

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Vineland, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

front desk staff was very pleasant, room was clean and comfy, kids enjoyed the outdoor pool, housekeeping was quick in responding to request for a crib, overall a great stay for a decent price. Would definitely stay again

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Towson, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Crowne a Plaza last night. The hotel is clean and very nice. What separates this hotel from the competition is the great service at the front desk. Chris Brown at the front desk is exceptional at his job. He was very helpful and accommodating and made the hotel memorable for its outstanding staff. Thank you!

Was this review helpful? Yes 1
Flower Mound, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

NIce, clean and reasonably priced. No metro station close by, however the hotel airport van will take you to the Airport metro station and from there is a short metro ride into DC and all of the sites there.

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 26, 2015

The room i was assigned had a bad horrible odour, it made me physically sick required some chasing up, that said i was given another room which was a lot better and did have good comfortable bed and i did have good nights sleep for all the time i was there. However there was no safe in the room. Also... More 

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CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, I would like to thank you for providing us with feedback about your recent stay at Crowne Plaza Washington National Airport. The team here works hard to make sure our guests have an excellent stay, and I apologize your experience was shy of that. I can promise you the room will be looked at to make sure... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed July 18, 2015

Good value, great location and friendly staff. Onsite bar is not great nor the food they serve however many good places within walking distance. The rooms are a nice size although the bathroom was a little cramped. No one to assist with luggage and the shuttle from the airport was a long time arriving.

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Miami, Florida
1 review
5 of 5 stars Reviewed July 15, 2015

My elderly sister got stranded at DCA and was placed at this hotel by the airlines. She was connecting to an International flight to Managua, Nicaragua. She does not speak any English and has trouble with her health. This experience was extremely dangerous for her. I thank God that she found two wonderful Spanish speaking ladies that helped her be... More 

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Little Rock, Arkansas
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 10, 2015

Ok, so this hotel has a complementary shuttle from the hotel to the airport and vice versa but you need to call and tell them you need it. You can go one stop on the metro from Reagan airport to Crystal City stop. Come off the metro, up the escalator them go right through the mall. Come to military store... More 

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Murphy, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 9, 2015

During the 2nd day of a 4 night stay, the hotel's fire alarm began to ring, and my wife & I followed the evacuation instructions by using the stair well from the 6th floor even though I must use a cain because of unbalance due to Parkinson's. Though the fire department response was rapid, they had little information from the... More 

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CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, Thank you for providing us with feedback regarding your recent stay at Crowne Plaza Washington National Airport. I would like to apologize for your experience with us. In the event of a fire alarm, we take it very serious, and rely on the trained Fire Fighters for instruction. Furthermore, in the event of a fire, we have... More 

North Andover, Massachusetts
Level Contributor
161 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed July 7, 2015

Mediocre hotel, the staff was nice and helpful but the rooms were mediocre at best. The bed was comfortable but the room was very muggy and humid. There is a starbucks on the MZ floor which is convenient and a café which is pricey. The area is nice, across from a indoor mall with tons of restaurants.

Was this review helpful? Yes 1
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, Thank you for taking your time to let us know about your recent experience at Crowne Plaza Washington National Airport. I would like to apologize that our guest rooms did not meet your expectation. I will inform engineering to ensure the air-conditioning unit is working to our standards in that guest room. Additionally, I would like to... More 

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