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Crowne Plaza Washington National Airport

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1480 Crystal Drive, Arlington, VA 22202
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Crowne Plaza Washington National Airport
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Crowne Plaza Washington National Airport
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317 reviews from our community

Traveler rating
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    65
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff at the Crowne Plaza national are superb. The front desk staff goes out of their way to assist you and to make your stay comfortable. If you need a lift close to the Pentagon or to the metro they'll take you. However, this isn't really required because you are within walking distance to the metro stops, Virginia Rail... More 

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Baumholder, Germany
Top Contributor
111 reviews 111 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great spot for a business stay. Great location in Crystal City next to the Metro and a myriad of restaurants. Easy access to the Pentagon and Fort Myer. The room was sufficiently clean although housekeeping appeared to be spotty - I came back to my room at nearly 4pm one day and they hadn't been in yet even though I... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Spending the weekend here with the family and everyone is happy. Our experience has been great and we don't want to leave. We were greeted by a friendly staff at check in and everyone we pass is friendly. We got a room on the 6th floor with a nice view. The property is well maintained and very clean. Our room... More 

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Wake Forest, North Carolina, United States
Top Contributor
101 reviews 101 reviews
55 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Another quick overnight flying into DCA and I decided to use my points to get a room at the Crown Plaza near the airport. The shuttle service was very welcomed and upon arrival the staff was very friendly and was able to provide me with an upgraded room as a preferred member which is always nice! The room was spacious... More 

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Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many different times and have always had a very pleasant experience. The staff is always great and the rooms are always ready for my crew when we arrive and the location is amazing. My biggest complaint is the Internet, I know that it is provided for free for our crews but it is extremely... More 

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Bokeelia, Florida
Top Contributor
124 reviews 124 reviews
42 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are all awesome. From the moment I walked in the door, I felt welcomed. Arriving around 9pm,. dropped off my bags,, headed to the hotel bar/grill for a quick bite. The bartender, TJ, is an incredible asset as she was delightful with every customer that crossed her path...The food was a good, not great. Didn't like getting the... More 

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Top Contributor
290 reviews 290 reviews
27 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are really clean and the beds are comfy. I have slept soundly every night of the stay. It is in a good location near the Arlington National Cemetery and the airport. I would stay here again if in a pinch. I just wish that it was closer to DC.

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
56 reviews 56 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here because of an early flight ... from the time of my wake-up call to the time I was AT my gate at Reagan .... 47 minutes ... thanks to a great location and free shuttle running every 15 minutes Friendly staff had me checked in in minutes. Lots of hotels in the area so lots of restaurant choices.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

I got in late, and alone as my boyfriends flight was cancelled and I went to check in. The front desk attendant was rude and reluctant to help me. He put a hold on my account TWICE by accident and then said it was declined so booked me for half my stay and then told me to come back with... More 

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CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, Thank you for taking your time to write to us about your recent stay at Crowne Plaza National Airport. I would like to apologize for the experience you had with us. We believe in providing excellent customer service and creating the WOW factor for all our guests. I have passed your comments along to the appropriate managers... More 

San Juan, Puerto Rico
Top Contributor
128 reviews 128 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 16, 2015 via mobile

These are the things I can say about the hotel: close to Reagan National, buffet breakfast, a Starbucks, need a key to access the hotel floors above the mezzanine which adds security, courteous service, comfy beds with four pillows, clean room, the Metro close by and an underground shopping place with little shops, restaurants and a Rite Aid. Need I... More 

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