We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Washington National Airport

3.5 of 5 1480 Crystal Drive, Arlington, VA 22202
Hotel website
Hotel deals
Special Offer
Weekend Savings!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
GreenLeadersGold level
Crowne Plaza Washington National Airport
Professional photos View all
Browse nearby
Crowne Plaza Washington National Airport
Write a Review

291 reviews from our community

Traveler rating
    99
    109
    58
    20
    5
See reviews for
55
41
31
129
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (291)
  • Mar-May only
    (89)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (36)
All months
USA
Top Contributor
61 reviews 61 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here a bunch of times. In the past, seems very run down. Looks like they've done some work to update the rooms. Much better than in the past. Rooms still small, but much nicer finishes, etc. Service was outstanding this time...very impressed. Love the location if visiting Crystal City and the Pentagon. Can walk to/from airport...and great options for... More

Was this review helpful? Yes
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, Thank you for taking your time to write us a review about your stay at Crowne Plaza National Airport. We appreciate the kind remarks about the renovations we have done to our guest rooms. Furthermore, we would like to thank you for complimenting our team. We all work hard to ensure our guests are given excellent service... More

ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had an early morning flight and the front desk assured me that they start shuttle service at 4am. Well, I was out at 4.15am and I waited for almost 1/2 hour - no shuttle driver. Then I used a cab to get to the airport. Really disappointing, and I nearly missed my flight

Was this review helpful? Yes 1
CPNationalAirport, Front Office Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, Thank you for staying with us at Crowne Plaza National Airport. I would like to apologize for your experience with our shuttle services and for the miscommunication. Our shuttle runs from 4:30AM to 12:00AM every day, and goes to the airport every 15 minutes upon request. We offer a shuttle service to and from the Reagan Airport... More

Leuven, Belgium
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had a prepaid booking for two nights (more than 200 $/night). I arrived around 9pm at DCA, waited a long time for a shuttle and then decided to take the metro to Crystal City metro station, from there it was a 4 minutes walk to the hotel. I am an Ambassador gold member and received a welcome package consisting... More

Was this review helpful? Yes 2
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay at Crowne Plaza National Airport. Responses such as your own help us to determine what areas we need to improve upon. Furthermore, I would like to apologize on behalf of the whole team at Crowne Plaza National for your less than perfect stay with us.... More

New York City, New York
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel after having a slight hiccup with my first room, front desk staff accommodated me and put me into another room. A good size room and bathroom, free Wi-Fi, an open air veranda café and the best inexpensive all you can eat buffet breakfast are some of the highlights I enjoyed while here. They have a shuttle bus that... More

Was this review helpful? Yes
Georgia
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 14, 2014

Excellent shuttle to/from Reagan National airport. Very helpful and friendly front desk staff. Location is easy walking distance to Crystal City restaurants and Metro station. Very good bed, cold air conditioning, bathroom very nicely done. Good shampoo. Fridge in the room. Wireless internet was okay though sometimes my tablet took a long time to connect. Downstairs lobby is not very... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
5 of 5 stars Reviewed October 8, 2014

Shuttle drivr Ahmed Courteous & professional.Sandy at desk smiled & said can give you early checki. Breakfast at Café.I wanted soup. Kabindra / Jose did magic & got me nice Chowder.Compliments to chef

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2014

I was impressed with the service we received from the front desk to the employees at the restaurant near the lobby rooms big clean when I got back to room it was clean and comfortable bed slept comfortable the whole stay

Was this review helpful? Yes
Groningen, The Netherlands
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 6, 2014

Rooms are clean, bathroom a bit small, but okay and well equipped. Very friendly staff, the parking garage is wide and spacious. There is a Starbuck inside the hotel, excellent. Breakfast buffet is very good too. The restaurant is noisy, to many tv screens, not something we are used to here in Europe and pretty disturbing when you want to... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
52 reviews 52 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 2, 2014

This hotel was fine, but just fine. The rooms were fairly comfortable and clean. The building itself is old and has a dated feel (although the rooms feel a little newer). The hotel is conveniently located for the Metro, so it's a nice location for people sightseeing in DC. I don't really have specific complaints, but I wasn't blow away... More

Was this review helpful? Yes
CPNationalAirport, Front Office Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us at Crowne Plaza National Airport. We apologize that you were not blown away with our hotel. All the team members work hard to provide exceptional services to our guests in order to gain that WOW factor. Our hotel offers amenities such as Starbucks, a complementary shuttle, two restaurants, a... More

Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed September 30, 2014

Last night (09/29/14), I was a customer at the Potomac Bar and Grille during the Monday Night Football game. One of the female bar patrons fell to the floor, on her hands & knees, while attempting to get out of her chair. She did not seem to be badly injured, but she was rather intoxicated and needed assistance from a... More

Was this review helpful? Yes
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Fred, Thank you so much for taking the time to let us know how your stay was here at Crowne Plaza National Airport. Responses such as your own help us to gage where we are excelling and where we need to put our focus. Guest satisfaction and the wellbeing of all our guests is our number one priority. Furthermore,... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Washington National Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Washington National Airport

Address: 1480 Crystal Drive, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Washington National Airport 3.5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Orbitz, Expedia, Priceline, Hotels.com, Odigeo, Despegar.com, Agoda and Tingo so you can book your Crowne Plaza Washington National Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza Arlington
Crowne Plaza Hotel Arlington

100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (78)
Viewed
Room/suite (21)
Viewed
View from room (3)
Viewed
Hotel & grounds (17)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Bathroom (5)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Dining (2)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (3)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay