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Embassy Suites Hotel Crystal City-National Airport

3.5 of 5 1300 Jefferson Davis Hwy, Arlington, VA 22202
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Embassy Suites Hotel Crystal City-National Airport
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Embassy Suites Hotel Crystal City-National Airport
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792 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Hotel Crystal City-National Airport
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Seattle, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

I've been staying at the Embassy Suite in Crystal City, Virginia for the past 8 years as I come to DC for work frequently, and I'm always impressed with the friendly and accomodating Embassy Suites staff. The Embassy Suites location is very convenience for me, as I split my work week between the Pentagon and offices in Crystal City. Several... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for offering feedback on your stay. The staff really enjoy welcoming back familiar faces and we are honored that you have chosen to make the Embassy Suites Crystal City your home away from home when visiting the DC Metro area. Please know we do not take your business for granted and will continue to work hard to exceed... More

Poway, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me start by saying Embassy Suites, as a whole, are outstanding. Even this hotel has wonderful rooms, and a great "made to order" breakfast and a terrific manager's happy hour... but now the "small print". $27/day parking. Next, DO NOT order room service unless you want to be shocked by the prices. There was no menu or prices in... More

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. While I am glad you enjoyed your suite, I am so sorry that you had a frustrating stay. You indicate the parking charge is in small print, but that is not the case. It would not be good business to try and surprise our guests with this or any charge upon check in so... More

Honolulu, Hawaii
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located close to shopping and restaurants. It is also very close to National Airport which was very convenient...the taxi fare was less than $9 to get to the airport. My room was a nice suite with lots of room and everything that I expect from an Embassy Suites. Breakfast had a wide variety with a cooking station.... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. I am so glad that you found our location to be convenient for your needs. We actually offer complimentary airport shuttle to Reagan Airport from 5:30am - midnight every day. The shuttle leaves the hotel every fifteen minutes. While I am glad the cab fare was so cheap, I am sorry you were unaware of... More

Colonial Heights, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Been staying here for years. Great place, convenient to metro and plenty of places to eat. Service at this hotel is exceptional. I rank it the best of all hotels that I have stay. Front desk staff are courteous, helpful and make the stay more enjoyable. My past 3 trip i must say Mr. Ndiaye at the front desk stands... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking the time to post a review. We sincerely enjoy welcoming back our repeat guests. Our goal is to have each guest leave happy and wanting to return. It is rewarding to know that we meet this goal with you each time you return. Wow, we are honored to be at the top of your hotel rank.... More

Portland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were not only impressed with the friendliness of the very professional staff, the quality and comfort of the hotel, the delicious breakfast, and the cleanliness overall but in addition the maid service found and returned to management the jewelry I had left behind in our room. It was promptly sent out by mail the same day I called.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your experience. It is so nice to read about your positive stay and I am so glad that we exceeded your expectations. It seems housekeepers as a whole get a bum rap and most people that leave something behind do not expect it to be returned, but thankfully we have a staff that does try to... More

Wyoming
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you don't want to be right downtown in DC, this location by the Reagan airport can't be beat; the shuttle every half hour to the nearest metro stop was a very nice feature; clean, with all the amenities you'd expect from any Embassy Suites; staff very nice and helpful, other than the bar staff was a little perfunctory at... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. Many of our guests prefer our convenient location (and lower cost) than being inside Washington DC. I am glad that you found good value in staying with us. Being in a location that offers a four block walk to two different Metro stations and also offering a shuttle makes it very easy for our guests... More

Seoul, South Korea
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is clean, comfortable and has an EXCELLENT staff! I stay there regularly and really have no complaints ... They even recently upgraded all of their equipment in the work-out area and it is really, really nice. I can't say enough good about this hotel ... It's simply great! I also love how personable it feels each time we... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. We really enjoy welcoming back familiar faces. Our ultimate goal is to have each guest leave happy and wanting to return so it is very rewarding to read that this has been the case for you. We have received very positive feedback on the new fitness room equipment and I am glad that you enjoyed... More

Delphos, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Breakfast was excellent. Location was convenient to where we needed to go and was also within walking distance to shops, restaurants, and bars. Rooms were very quiet even though the hotel was full. Cleaning staff did not start until after 8:30am so we were not awakened to the sounds of the sweeper. The décor was on the dark side with... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your feedback. I am so glad that you had a nice stay experience. We are fortunate to be convenient to so much either via our complimentary shuttle and/or walking. It is nice to read that you enjoyed the breakfast . We try to ensure that all of our guests have a comfortable and peaceful stay. It... More

Harrisburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Family and friends gathering for a funeral at Arlington National Cemetery. Everyone was very comfortable with the suites, food, and excellent, caring service. All in attendance were of the same opinion. Would definitely return, under different circumstances.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking the time to post a review. I am so sorry for your loss and I am sure it was a troubling time. However, it is nice to read that we were able to help make the experience a little better by offering a comfortable stay. Thank you again for your review and for choosing to stay... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Overall very nice. Staff was all very helpful and friendly. Abdoulaye Ndiaye at the front desk was especially helpful. I have stayed at Embassy for years and do believe the happy hour hour snacks used to be better. Now pretty pathetic, but at least they are free. Only negative was wireless is extremely slow. Stayed 10 days and was consistently... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your feedback. I am so glad to read about your enjoyable stay. Abdoulaye is a fantastic guest service agent, who really looks for ways to enhance our guests' experience. It is nice to read that he had a positive impact on your stay. Please suggest snacks you would like to see. The Embassy Brand gives the options... More

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Additional Information about Embassy Suites Hotel Crystal City-National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Crystal City-National Airport 3.5*
Number of rooms: 267
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites

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