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Embassy Suites by Hilton Crystal City - National Airport

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1300 Jefferson Davis Hwy, Arlington, VA 22202
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Embassy Suites by Hilton Crystal City - National Airport
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1,166 Reviews from our TripAdvisor Community

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Andale, Kansas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The good: The food in the breakfast buffet was better than I have received at some other Embassy Suite properties. made-to-order omelettes were delicious. The Manager's Reception had extra value because it included mixed drinks, not just beer and wine, and they featured some healthy options for snacks. The front desk personnel were always friendly, and we appreciated Tatiana giving... More 

Helpful?
Thank Mark D
leesburg, United States
4 of 5 stars Reviewed 2 days ago NEW

I booked two suites to celebrate my daughters 21st birthday. the hotel is very nice but more breakfast options with the meats not all guests eats pork meat. Also, my options during the cocktail hour as well.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Yovana B
Boston, Massachusetts
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We loved the Hotel, very comfortable room, good staff. Only gripe was that it had a tiny pool. With so many families staying, pool became really crowded. Breakfast was decent, with a live Omelette stations and lot of fresh food. But there were long lines at peak hours. Hotel was near subway, with shuttles running every hour to drop/pickup. But... More 

Helpful?
Thank Lightyear09
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your review. It is nice to read that you had such a positive experience. I appreciate your comment on the staff. Yes, we wish the pool was bigger and try to get everyone a chance by having a time limit during high demand time in the pool. I hope you were still able to enjoy the... More 

Diamond Springs, United States
3 of 5 stars Reviewed 3 days ago NEW

Do not go here expecting the same quality as a typical Embassy suites, you will be disappointed in the breakfast especially with cold food, a poor layout and lack of variety. And, don't haste your money on the new "premium" suite with snack credenza, it is nothing like the pics on the internet. A pain to use, no selection and... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Myrna H
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. I am so sorry to read that we failed to meet your expectations based on your experiences at other Embassy Suites. It is surprising to read that you did not enjoy the breakfast; especially that you found it to have a lack of variety. I hope readers of this review will read the many other... More 

Lexington, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The complimentary evening reception was great! Our kids loved going downstairs and getting a little snack and drink! we loved having a cocktail from the bar and relaxing after a long day! Breakfast was amazing--every option available! The free shuttle and staff were extremely helpful! The rooms are not as up to date as other hotels but it was clean... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Phillip K
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your experience. The breakfast is an excellent way to start the day and the evening reception is just as great when it comes to winding down the day/ or starting off the night. Even better, is both of these amenities are complimentary for all of our guests. The majority of our guests really enjoy the value... More 

Clifton, NJ, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a great visit. Everyone in the hotel was gracious and accommodating. We loved the free breakfast and free evening snacks. There was a really nice lifeguard at the pool which was an added plus. We came as a family and loved it. I already recommended your hotel to friends and would look for embassy suites again in the... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Beila K
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. It is nice to read that you had such a positive experience with us. The complimentary breakfast & evening reception do add great value to our guests stay and I am glad you enjoyed these amenities. Ronnie is an excellent lifeguard who takes great pride in his job. I will be sure to share... More 

Arlington VA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice, easy access. Nice reception, very good free breakfast and evening reception. Staff was friendly and accommodating. Easy underground parking (cost is a little too much but may be appropriate for the area).

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Richard M
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. I am so glad you had a positive stay experience and found our hotel in a location that was convenient to your needs. The parking charge is in line with the area and well below the cost of parking inside Washington DC. It is nice to read that you enjoyed the amenities offered at Embassy... More 

Halingen, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is a very good value if visiting the DC area with family, allowing 4 quests in the suite. The hotel shuttle provided has routes to and from the metro and the airport at regular intervals, you could have a stay without needed a vehicle at all.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Daniel D
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your review. It is always nice to read when a guest comments on receiving an excellent value. There is no doubt that the suite is an excellent amenity for all guests, but especially for families. The shuttles do add a great convenience for our guests and I am so glad you took advantage of this amenity.... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at this hotel for one night and it was pretty good. The happy hour was nice except the two bartenders couldn't decide how many drinks you could get at once. One bartender only let you have one and the other one would let you have two. The heat in my room was working all that well but I managed... More 

Helpful?
1 Thank Jsh24
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. My apologies for the misunderstanding on drinks. Per law, we can only serve two at a time. The Director of Food & Beverage will reiterate this with his staff. Again, I am sorry for any frustration the inconsistency caused. I am glad your suite was a comfortable temperature and that you enjoyed the breakfast.... More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My group of nine stayed here while traveling to DC for the March for Life. We have at this location multiple times and have had good experiences - close to Metro stops, Pentagon City, restaurants, etc. When our flight was cancelled due to the blizzard, we were easily accommodated and our rooms extended for two additional nights. Great breakfast every... More 

Helpful?
1 Thank kmcq712
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. While I am sorry that the blizzard disrupted your plans, I am glad we had a chance to welcome you hack. It is nice to read that you enjoyed your stay and took advantage of the complimentary amenities that make the value of our guests' stay so great. My apologies that the kitchen staff... More 

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