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Embassy Suites Hotel Crystal City-National Airport

3.5 of 5 1300 Jefferson Davis Hwy, Arlington, VA 22202
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Embassy Suites Hotel Crystal City-National Airport
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Embassy Suites Hotel Crystal City-National Airport
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843 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisville, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel is located in a very convenient location - close to 2 Metro stations and VERY close to the airport. They have very regular shuttles to the airport, to the Metro stations, and to the area restaurants. The staff is the friendliest I've ever encountered anywhere. This includes EVERYONE; front desk, housekeeping, and especially the bar and restaurant. The... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Brunswick, Maryland, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

LAYE at Embassy Suites was AMAZING....very friendly and helpful!!! He made our trip more then pleasurable!!!! I would recommend this hotel to everyone...it is clean and pretty with many ammendities!! thanks LAYE!! muahhhh

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. I very much appreciate you recognizing Laye's efforts. He is fantastic and we are so lucky to have him as part of our team. Laye truly cares about making a positive impact on every guest he interacts with. Thank you again for your review and for your review. We hope your return soon! As always,... More 

Moline, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I know everyone wants to stay in downtown D.C. for their vacation. After my stay in Crystal City, I don't bother with trying to get hotels in D.C. This hotel is located within a few blocks of two different Metro Stations. It is clean. The staff is extremely professional and willing to help you with ANYTHING. They have shuttles and... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. We truly believe that all hotels have beds, televisions, and a lobby, but what truly sets one apart from another is customer service. The staff works hard to exceed guests expectations and I am glad they did this for you. We are fortunate to be close enough to Washington DC to be able to... More 

Marietta, Georgia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Our experience at this hotel was saved by its truly excellent customer service. We have booked two adjoined rooms. One was really cold, the heating system was not working properly, to the point that the hotel staff brought us a portable heater. The other room's heating was unbearably noisy, so staff promptly sent an engineer to fix the problem, which... More 

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. I sincerely appreciate you taking the time to recognize the customer service you received. I also want to apologize for the challenges you experienced. While I am glad that the staff responded to your needs, it is disappointing to know you had these challenges. We will work to ensure they are not repeated. Thank you... More 

Harrisburg, Pennsylvania
Top Contributor
71 reviews 71 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent. Friendly staff and lovely decor. This is a great value close to DC. They have an evening reception with light snacks and drinks and a huge hot breakfast buffet with made to order omelets. There is a small indoor pool and hot tub and small fitness room. All rooms are suites.

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for posting a review so others can benefit from your experience. I am so glad you had a wonderful stay with us. The complimentary full breakfast buffet and evening reception definitely make the value of staying at an Embassy Suites almost unbeatable. It is nice to read that you enjoyed these amenities. Thank you again for your review... More 

Tampa, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location if in DC for business or leisure. You will not need a car. Hotel shuttle will take you within Crystal City, the airport, or Metro. Friendly staff, makes you feel at home. Book this hotel, you will not be dissappointed!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. Many guests like that our location allows them to stay without having to worry about driving, traffic, and parking which all can help make for a stress-free experience. Most hotels offers shuttle to the Metro and/or airport, but we are one of the few to also offer a shuttle to anywhere within Crystal City. I... More 

nanikailua
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Great stay after an overnight delay at National Airport. Shuttle was quick, rooms were very spacious and comfortable, and the complimentary breakfast was excellent. The only downside would be that the room decor is a little but dated, but apart from that it was a great stay and I would certainly stay here again on a future layover.

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your experience. I am sorry that your flight was delayed, but glad we could offer you a nice stay during this unexpected stay. It is nice to read that you enjoyed your suite accommodations and the complimentary breakfast. Thank you again for your review and we would really like to welcome you back soon. As always,... More 

Beaufort, South Carolina, United States
1 review
2 of 5 stars Reviewed 1 week ago

It is absolutely absurd how hotels treat business travelers using special rates. I work for the Government and had a reservation for 3 nights at the allowable per diem rate. When my plans shifted by one night, they can no longer honor my rate on ANY of the dates. I can understand that the additional night may be at a... More 

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. I am sorry you were frustrated by the rate change. Rates are quoted based on pattern. There are peak nights of the week that have high demand and slower nights. Many times lower rates will be offered to those arriving on a lower demand night to entice more business on these evenings. While per... More 

Knoxville
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We needed a place with lots of room, good on-site amenities and close to Metro to get our son settled in new job and apartment. The Embassy Suites arrangement of rooms accommodated multiple sleep schedules, had on-site food, fitness and common areas, and was close to shopping and dining.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking the time to write a review. I am glad our hotel fit the requirements of your stay. There is no doubt that the suite we offer allows for a more comfortable stay than one would experience in a standard hotel room. It is nice to read that you enjoyed the hotel and our location. Thank you... More 

Grand Rapids, Michigan
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The personnel was great in all categories. In addition, the price of my suites was more than reasonable. The location is good and the amenities worth more than the price. We always enjoy our stays at Embassy Suites and this one is one of the best.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review and for recognizing the efforts of the staff to make your stay a positive one. It is nice to read about your wonderful stay experience. Many of our guests are Embassy Suites loyalists and we do our best to live up to the expectations of our brand followers. Thank you again for your review and... More 

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Additional Information about Embassy Suites Hotel Crystal City-National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Crystal City-National Airport 3.5*
Number of rooms: 267
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites
Hotel Style:
#10 Business Hotel in Arlington
#11 Green Hotel in Arlington
#12 Family Hotel in Arlington
#19 Romantic Hotel in Arlington

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