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All 48 Arlington hotels

Embassy Suites Hotel Crystal City-National Airport

3.5 of 5 Hotel   |   1300 Jefferson Davis Hwy, Arlington, VA 22202
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Embassy Suites Hotel Crystal City-National Airport
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78%
Ranked #20 of 48 Hotels in Arlington
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 5 days ago
travellingfamily05 Miami
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744 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Miami
1 review
3 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for business. It is a regular Embassy Suites - nothing spectacular. However, we encountered a very rude person when we tried to have an outside food item in one of the tables near a TV in the lounge area. She said that was the "restaurant" area. However, the tables were not set and no waiter... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking the time to post a review. I am very sorry that you had a negative interaction with one of our staff members. The Director of Food & Beverage will look into making it clearer that outside food can not be brought into the atrium to avoid confusion like this in the future. I am unsure who... More

Pineville, Louisiana
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Two friends and I just stayed 3 nights at the Embassy Suites in Crystal City. This is the friendliest and most accommodating hotel I've ever visited. They have 2 shuttles with friendly, courteous drivers that take customers to the Metro and airport, and also pick them up. They run every 30 minutes. This saved us lots of walking, and cab... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for posting your review. We are so honored to make it to the top of your hotel list. Our staff works hard to make a positive difference in our guests' experience and it is so nice to read this occurred for you. While the Metro and shopping is within walking distance, many of our guests enjoy having the... More

Scottsville, Virginia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Embassy Suites for my 50th birthday. This is a really nice hotel that begins with the staff upon check-in. The hotel has on-site parking for $27.00 per night, common for the DC area. The rooms are very nice, clean and spacious which includes a separate living room. The bathroom was nicely upgraded and clean with a... More

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Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review and for choosing to spend such a special occasion with us. We know how important a first impression is and the desk staff tries to give a positive one to each of our guests. I am glad this was your experience. The suite is absolutely more spacious than a standard hotel room and makes for... More

Youngstown, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Embassy Suites in Crystal City is in an excellent location if you travel via Reagan National Airport. The hotel is very modern and looks recently renovated. The hotel offers complimentary shuttle to and from the airport which was very convenient for me. The hotel room was very spacious and the beds extremely comfortable. The bathroom was also quite large.... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your experience. I am so glad you chose to stay with us and liked the new look of the atrium. The shuttle is a big convenience as it eliminates the need for a rental car or a taxi. It is nice to read that you enjoyed your suite. The complimentary breakfast is a staple of Embassy... More

Wilson, United States
1 review
4 of 5 stars Reviewed 1 week ago

No complaints. Good hotel and good location. Close to metro, airport, restaurants and shopping. We use this hotel again. Always felt safe and parking garage for your car. The breakfast was buffet style and happy hour a bit lite. Restaurant would get an eight out of 10 star rating.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. It is nice to read about your positive stay experience. I am glad you took advantage of the complimentary amenities offered. The evening reception is meant to offer lite snacks to go along with the beverages. We do have other options available in Tap 12 to order during the reception if a guest is looking... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Room was spacious, breakfast buffet was wonderful but it ends there. Front desk staff unhelpful and unfriendly. Housekeeping missed cleaning our room on one of the days, A/C not operating well. They offer shuttle service, but some of the drivers were rude and didn't use A/C and it was in mid 90's - very HOT!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for choosing to share your review. I am glad that you enjoyed your suite as well as the breakfast. I am so sorry to read that you found the staff to be unfriendly. This is not the norm as most people have positive comments on the staff, but again apologize that this was not your experience. Unless there... More

Hamlin, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had an amazing stay. The hotel was clean and close to 2 Metro stations. We took the hotel shuttle (offered every half hour) to the Metro stations although we could have walked. The breakfast options were numerous and changes daily. We will stay here again very soon!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking the time to post your review. We take pride in knowing we offered you a fantastic stay experience. Like you, many of our guests really enjoy having the option of walking or taking the shuttle to the Metro station. Thank you again for your review and for choosing to stay with us. We hope to welcome... More

Pflugerville, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place for families, offering spacious rooms and lots of extras for a very reasonable price. Excellent location - all of the Capitol sites are a quick subway ride away and the hotel provides free shuttle to the Pentagon City Mall/Subway station. Also good to know that the Big Bus blue line has a pick up at this same stop.... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for posting your review. I am glad you found our location to be convenient for your needs. Many of our guests really enjoy the option of walking four blocks to the Metro (10-12 min walk) or relaxing on our complimentary shuttle. Unlike most other hotels in the area that only offer shuttle to the Metro and/or airport, we... More

Iowa
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, breakfast was fresh every morning, and plenty of variety to please the three of us. Hotel room was spacious and clean, the carpet was a little worn however. We had one issue with the refrigerator and maintenance took care of it promptly. Great location to get to Metro and see the sites, and lots of good places... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your experience. It is nice to read about how much you enjoyed your stay. The complimentary breakfast does offer enough variety that most guests find plenty to enjoy. I am glad this was the case for you as well. While I am happy that engineering took care of the challenge you had with the refrigerator, I... More

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed over Labor Day weekend with our 8-month old baby. The hotel worked out great and was a perfect central point for us to start exploring from daily. It’s located only about a 10 minute walk to a Metro station (Crystal City) and even Pentagon City Metro isn’t much further. We did find out the hotel... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. We are fortunate to be equidistant to two Metro Stations (4 blocks each) and as you mentioned it is an easy walk, but we do we offer complimentary shuttle service for those that prefer to ride. Many of our guests go into Washington DC to explore, but I also recommend Old Towne as it is... More

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Additional Information about Embassy Suites Hotel Crystal City-National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Crystal City-National Airport 3.5*
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites

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