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All 47 Arlington hotels

Embassy Suites Hotel Crystal City-National Airport

3.5 of 5 Hotel   |   1300 Jefferson Davis Hwy, Arlington, VA 22202
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From $139 with Breakfast
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Embassy Suites Hotel Crystal City-National Airport
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78%
Ranked #19 of 47 hotels in Arlington
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
  • Reviews (690)
  • Photos (137)
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690 people have reviewed this hotel

Traveler rating
    276
    256
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304
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
1 review
2 of 5 stars Reviewed 5 days ago NEW

mediocre hotel nothing exceptional, food at the restaurant is terrible . they offer free breakfast but u have to wait 20 mins in line and ppl are filling up plates and then u wait another 20 mins for the trays to fill up . they offer free drinks in the evening , the entire hotel is there , so after... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. I am sorry that you did not have a positive experience. Hopefully you will contact me directly as I would love to find out more details about your meal. The feedback on our food quality has been so positive and the Director of Food & Beverage would like to look into what you did not... More

Heyworth, Illinois
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The best part of staying at this Embassy Suites??? The customer service we received from Fekadu Kitila. He was fantastic and lived up to remarkable customer service that I come to expect at any Embassy Suites or any Hilton. We are very loyal Hilton members and this is the reason why. There was an issue with our reservation when we... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your experience. Your comments about Fekadu are appreciated. We are so lucky to have him on our team as he is constantly looking for ways to make a positive impact on our guests stay experience. While I am sorry there was a challenge at check in, I am so glad that Fekadu reacted appropriately and did... More

Missouri City, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I took my husband to Washington Dc for his birthday.. I stayed at this embassy suites.. I love the hotel because it was clean and convenient.. I didnt like some of the staff attitude. Some act like we were bothering them when we asked a question.

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. I am so glad to read that you found the hotel to be clean and convenient for your needs. It is disappointing to read that your perception of the staff was that they were not happy to assist you. I hope you will contact me with some more details so we can properly follow up... More

Springfield, Illinois, Usa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Trip to DC to see sites. Nice hotel, easy transportation to DC, shuttle to metro, bus, hop on-off bus services, nice complementary breakfast and evening reception. Would stay there again. Hotel has a parking package so we were able to drive to side trips.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. It is nice to read that you had such a great stay experience and left wanting to return. We are fortunate to be in a location that makes getting to Washington DC very simple. Thank you again for the review and for choosing to stay with us. We hope to welcome you back soon. As... More

Surprise, Arizona
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Washington DC for 4 nights for wedding. We wanted a hotel in a safe area in town near the Metro. The neighborhood was very safe and clean. It was a business district by the Pentagon. At night most restaurants, shops etc. were closed. The room was nice except for filthy windows that you could barely see out... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for staying with us and leaving us a review. I’m not sure of all the closing times for local restaurants but I believe our front desk has that information upon request. We have room service as well as a newly renovated restaurant on site open until 11pm each day. Our window cleaning service is contracted with a 3rd... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was everything you would expect in an Embassy stay. Food was good, room was clean. The area was awesome. Hotel shuttle bus to the Metro but also less than 10 minute walk which was pleasant enough to walk even at night (which we did a few times). Shuttle runs every 30 min until 11 pm. My only complaint was... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking the time to leave us a review! I am pleased that you enjoyed your stay. We have recently updated our restaurant/lobby area as well as our menu so I will pass along your compliments to our Chef. Thank you for letting us know of the reoccurring issue with your toilet. I will be sure to notify... More

Cudjoe Key, Florida
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked a room for two nights and drove 5 hours to the hotel, arrived at about 11pm and went to check in. Give my ID and matching credit card to the woman at the front desk, she asks me if I'm 21 or older(while looking at my ID) I say "uhhh no.." She says ok you must have someone over... More

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. On our website, midway down on the left side it has a link in blue called "hotel policies". If you click on that link (located above the map) , it clearly states that the minimum age to register is 21 years old. I am very sorry that this frustrating experience occurred. Based on your account... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

1st ..when I completed my booking for 4 nights i was asked about an upgrade. extra $25.00 to a premium room which included free wifi, snacks, and drinks. I didn't read the small print that said you cannot decline the upgrade if they have it when you check in . (2 adults 3 children) Well, you need a code that... More

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. I apologize for the frustration you had with our premium room upgrade. The upgrade includes a Keurig coffee machine for your suite with a variety of coffee, teas and hot chocolate for your enjoyment. The upgrade also includes access to a vending snack and soda machine with a code and free wifi. I will be... More

Irvine, CA
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is actually a good option for families. It's located in Crystal City, which is a high-rise area just across the bridge from DC. Indoor metro will take you all over the city. Spacious hotel, breakfast included makes this ideal for families.

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your reivew of the hotel. The Embassy Suites is great for families because of the two-room suite with extra space for the kids and of course the cooked to order breakfast omlets and buffet. We are conveniently located to the metro and have a shuttle that will take you there every 30 minutes! Downtown DC is... More

Mesquite, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was well kept and was very nice! My room was very comfortable and there was minimal issues. I really think that the staff was very helpful in dropping us off at the metro and taking us out to dinner. Great group of professionals. Room service was also great

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking time to leave us a review! I am pleased to hear that you enjoyed all aspects of your stay. We strive to provide professional hospitality to all of our guests! We do have a metro shuttle that runs on a schedule every 30 minutes during the day as well as a courtesy van for local restaurants.... More

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Additional Information about Embassy Suites Hotel Crystal City-National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Crystal City-National Airport 3.5*
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Green Hotel in Arlington #11 Romantic Hotel in Arlington #14 Business Hotel in Arlington #18 Family Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
All-Suite Atrium hotel, located in the Crystal City area of Arlington, VA and one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C. Complimentary shuttle service is provided to DCA and the Pentagon City Mall metro stop and The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance. Just minutes to Washington DC. ... more   less 
Number of rooms
267

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