We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 48 Arlington hotels

Embassy Suites Hotel Crystal City-National Airport

3.5 of 5 Hotel   |   1300 Jefferson Davis Hwy, Arlington, VA 22202
Hotel deals
Hotel website
Hotel amenities
Offers & Announcements
From $109 with Breakfast
Save Saved
You added Embassy Suites Hotel Crystal City-National Airport to your Saves list
Embassy Suites Hotel Crystal City-National Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
78%
Ranked #21 of 48 hotels in Arlington
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
Debbi F Lakewood, United States
  • Overview
  • Reviews (728)
  • Photos (143)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (111)
  • Location
  • More
true
Write a Review

728 people have reviewed this hotel

Traveler rating
    289
    269
    110
    42
    18
See reviews for
324
86
34
179
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Lakewood, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great rooms, quiet, although we did have some issues with hot water (in tub) and the A/C unit... overall everything else and all of the staff were wonderful and always smiling. Food is terrific!! Complaint - the pool/spa area... closed in the afternoon? A lifeguard on duty who was over zealous.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for posting your review. I am so glad you had an overall positive experience and enjoyed your suite. However, please accept my apologies for the challenge with the hot water and air conditioning. Your comment on the staff is appreciated as they work hard to offer this same impression to all of our guests. The kitchen staff will... More

Orlando, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Check in was horrible. Long lines and only 1 service desk attendant. When the 2nd one came to assist, he was rude......gave me the room key and walked away. Did not explain the amenities, shuttle service, or evening reception. Didn't even bother to tell me what room I was in. In every hotel I ever stayed at, they always tell... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. I am so sorry that your stay started off poorly. We expect our agents to offer a warm welcome to our guests and it appears that did not happen. The Director of Front Office will follow up with the staff to remind them how important it is to make a positive first impression and... More

1 review
5 of 5 stars Reviewed 1 week ago

we love the value and amenities, always have a great experience when we stay here. embassy suites are a top hotel no matter where we go. its the first hotel we look for when traveling. the staff is always friendly and accomodating.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. I am so glad we lived up to your experience of a top notch stay at the Embassy Suites. Many of our guests really enjoy the consistency found in the Embassy Suites brand, which is not as standard in other hotel brands. Thank you again for your review and we hope to welcome you... More

Atlanta, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is a great place, but had a bad experience with the check in attendant who was the supervisor. I called into Hilton Honors program and the followed up immediately. Not sure what corrective action was taken since I still saw the supervisor attending the front desk.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your experience. While I am so glad to read that you enjoyed your overall stay with us, I am sorry that you had a poor check in experience. Without knowing the details of what occurred, I can not comment on the situation. I can tell you that we take guest feedback very seriously and absolutely follow... More

Oklahoma City, Oklahoma
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The outside is average. The interior design of common spaces is modern, chic. The rooms have been updated;but, the bed and dresser seem to be original or dated. The bed sleeps well. I really enjoyed breakfast and the shuttle service.

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. I am so glad to read that you enjoyed our new look public space and atrium. The feedback has been positive and it is nice to read that you share in that sediment. Thankfully you had a good night's sleep as that is important when staying at a hotel. The complimentary full breakfast is a... More

Hamilton Square, New Jersey
Top Contributor
133 reviews 133 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Our riding club has been coming to this hotel for Rolling Thunder for nearly 5 years in a row. Very convenient to the Metro, Crystal City Shops and the Pentagon. We love their breakfasts and happy hour. We were going to set up for next year, but looks as though they're getting so popular we may not be able to... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. We really enjoy welcoming back the groups that stay with us during Rolling Thunder. The staff looks forward to seeing the familiar faces. I am so glad that you have had many positive experiences and find the hotel to be convenient for your needs. I hope it works out that you can return! We... More

Bowie, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

For the evening reception, when my boyfriend and I went to get our second round (by a different bartender/staff), we were asked for the hotel key to prove our stay. I understand that this is to be expected a the reception but the issue was that nobody is usually asked for proof of stay or ID, I know this because... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. At check in you should have received a card that listed the times of the manager's reception. it is quite common for the staff (myself included) to ask guests to see this card or room key to ensure the people that are enjoying the evening reception are indeed hotel guests. The same should be... More

Tampa, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a good location for getting around the Washington area without a vehicle. The room was comfortable. The only views were of other buildings even though we were on the 10th floor. The morning breakfast was good and they also served a complimentary happy hour each evening; weak drinks and minimal snacks for most of the nights. The... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. Many of our guests agree that our location is a great "home base" to stay at when planning on going into Washington DC. i am so glad you felt this way. While we are close to Washington DC, the surrounding buildings do not allow us to offer many suites with a view. The food... More

Boca Raton, Florida
Top Contributor
437 reviews 437 reviews
31 hotel reviews
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an outstanding family stay at Embassy Suites in Crystal City. We have been staying at Embassy Suites wherever possible for many years. The suite is the best value for money, a great concept, whether for a couple with differing schedules or for a family staying with children. The cooked breakfast is a welcome touch. All Embassy Suites are... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. It is so nice that you had an outstanding stay experience. You are correct that the suite, breakfast, and evening reception make the Embassy Suites an almost unbeatable value. The charge of $26 parking is in line with other area hotels and well below that of hotels in Washington DC. We do offer rate packages... More

Corona, California
Top Contributor
50 reviews 50 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We selected this hotel because of its location to the things we wanted to do around DC and getting to and from Reagan International. We were not disappointed. The freeway and beltways are less than a mile away, They have 3 shuttles and will take you to the airport, the mall or anywhere else if you arrange it before hand.... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for posting your review. We are fortunate to be in a location that is convenient to so much. The shuttles sure make it simple to get around and can be a nice savings as rental cars and taxis may not be needed. I am glad you were not disappointed by our location! It is nice to read that... More

Owners: What's your side of the story?
If you own or manage Embassy Suites Hotel Crystal City-National Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Embassy Suites Hotel Crystal City-National Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Crystal City-National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Crystal City-National Airport 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Cheap Tickets, Tingo, Hotels.com, Priceline, BookingOdigeoWL, Booking.com, getaroom.com, Venere and Otel so you can book your Embassy Suites Hotel Crystal City-National Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites

143 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (95)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (37)
Viewed
View from room (5)
Viewed
Pool/beach area (4)
Viewed
Dining (3)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (2)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Other (22)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Arlington with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Green Hotel in Arlington #15 Business Hotel in Arlington #17 Romantic Hotel in Arlington #20 Family Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
All-Suite Atrium hotel, located in the Crystal City area of Arlington, VA and one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C. Complimentary shuttle service is provided to DCA and the Pentagon City Mall metro stop and The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance. Just minutes to Washington DC. ... more   less 
Number of rooms
267

Questions & Answers

Questions? Get answers from Embassy Suites Hotel Crystal City-National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer