Unfortunately, this was the second time I stayed here. The first time 2 months ago, the special shuttle van never picked me up from the health club. I had to run back to the hotel. Customer service and edicate is definitely lacking. When things do not work properly, employees generally correct YOU. For my recent stay, despite being a Silver... more

I frequently travel to the area and decided to try this property. I arrived fairly late in the evening, check-in was smooth, no issues. Checked into my room, typical two bedroom suite. Decor was a little outdated, but room was very clean. My Diamond VIP welcome gift was already in the room. I ate dinner at the restaurant. Food was... more

I spent two nights here in early August and thought I got a great deal for the price (I was staying at the government rate). My room was clean and well appointed with black and white photos of Washington, DC landmarks. There was a microwave, small fridge, sink and coffee maker, and the king size bed was comfortable and loaded... more

I stayed at the Embassy Suites for 2 weeks while doing business in the Arlington/Crystal City area. The hotel was rather full, with more than one large school group in town to do a Washington DC tour. There was also remodeling going on of some rooms, as the doors were propped open, furniture in the hallways, and the carpet rolls... more

Stayed here for 3 nights for business in D.C. We arived early before the 3 P.M. check in time and they did not have our rooms available. We then asked if they could store our luggage for us and show a place to get lunch. After locking up our luggage, the shuttle drive drove us to a nice place to... more

Stayed at Embassy Suites Crystal City for 4 nights in early April while in the area for business. Proximity to DCA airport was great, free hotel shuttle runs every 30 mins. Rooms were nicely furnished and clean. Our room was pretty quiet, other than some traffic noise from the highway next to the hotel. Complimentary breakfast was fine. Manager's reception... more

As hotels go, it has everything you could expect, and good service. I attended a conference there,so I didn't use too many of the facilities. The stand out is the revolving restaurant that overlooks the DC skyline. At night, you can see the pentagon on your left, and across the river you can see many of the monuments that DC... more

The location,accommodations,the buffet breakfast each morning,the happy hour in the evening,the spacious and clean suites makes this hotel an ideal place to stay in the beautiful Crystal City. The staff and all the personnel was friendly and helpful. The Front Desk Manager was a nice and friendly gentleman(Mr. Julian Vazquez) that cares for our needs and makes us feel very... more