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Embassy Suites Hotel Crystal City-National Airport

3.5 of 5 1300 Jefferson Davis Hwy, Arlington, VA 22202
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Certificate of Excellence 2014
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Embassy Suites Hotel Crystal City-National Airport
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Embassy Suites Hotel Crystal City-National Airport
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772 reviews from our community

Traveler rating
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    119
    43
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gainesville, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Our rooms were clean and comfortable - the beds and pillows are great! The physical plant, amenities, food, and especially the staff were wonderful - such nice people! What a great place to stay to tackle seeing Washington DC - we will be back. Soon, I hope!

Review collected in partnership with Embassy Suites Hotels

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ratingen, Germany
1 review
5 of 5 stars Reviewed 2 days ago NEW

good price/value Relationship excellent stay,very good rooms and good suite arrangement very qualified staff good location,close to Metro quiet good fitness center; your requirements for the length of this review are a real bore

Review collected in partnership with Embassy Suites Hotels

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Alamo, California
Top Contributor
142 reviews 142 reviews
16 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was a disappointing stay - really surprising, given all the good trip advisor reviews. We stay in the area often and our usual hotel was booked. This one seemed fine and was in the same vicinity. Unfortunately, we did not receive the same level of service. First the good news: the public spaces are well decorated, the rooms are... More

Was this review helpful? Yes 3
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your detailed review. I am sorry that we failed to live up to your expectations. It is nice to read that you enjoyed the decor of the new look atrium and found our location to be convenient. I am sorry that machine was out of diet coke and water, but glad you were given some for... More

Basking Ridge, New Jersey
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a few days for the Army Ten-Miler, and it was wonderful. The staff was very helpful and pleasant. Room was clean and beds comfortable. There was an evening "happy hour" during which there was a nice selection of beer, wine, and mixed drinks in addition to snacks (chips/salsa, cheese/crackers). Breakfast was awesome as you could have... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for posting a review. We really enjoy welcoming back the familiar faces that come to run the Army Ten Miler each year as well as the new faces coming in for the first time. It is nice to read that you had a positive stay experience and that you enjoyed your suite accommodations. Your comment on the friendly... More

Syracuse, New York
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms are spacious. Beds are comfortable. Breakfast was perfect. Evening snack & drinks were a wonderful addition. The homemade potato chips rocked. The pool area was nice. Heads up... hot tub was restricted for children. Location was not central for DC downtown but perfect for many other attractions. Would absolutely stay there again.

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for posting your review. It is nice to read that we offered you a positive stay experience. I am so glad you enjoyed the spaciousness of your suite as well as the complimentary full breakfast each morning. The homemade potato chips are quite popular and I know the Director of Food & Beverage will be happy to read... More

Mission Viejo, CA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here Oct 7-12, room on 7th floor Premium Level .Room was very comfortable, quite clean bed and linens were exceptional. The staff was friendly and very accommodating. They provide a free shuttle service Crystal City mall and National Airport. Breakfast is included with several options and choices. Freshly Made to order omelets and coffee very good. Wifi is available... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for posting a review. I am glad you had a positive stay and appreciate your comments on the staff. The shuttle does add a convenience for our guests and can be a huge cost saver as renting a car is often not needed. You are correct that one of the perks of a premium room is the Wi-Fi... More

United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great stay. The hotel manager is wonderful and accommodated a variety of needs that may have seemed silly, but very helpful for us. The premium rooms are nice and large. The room was quite. Food was good and family friendly. Very close to metro

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. It is nice to read that we offered you such a great stay. I appreciate you recognizing the efforts of the hotel manager to make a positive impact on your stay. I am glad you enjoyed your suite accommodations! Thank you again for your review and we hope you return soon. As always, I invite... More

ARKANSAS
Top Contributor
52 reviews 52 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is beautiful, the beds are comfortable. Very clean. Breakfast is AMAZING. This is no skimpy breakfast. Front desk staff was very friendly and helpful. Fitness center is large and well-equipped.

Was this review helpful? Yes 1
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. The housekeeping staff will be excited to read about your impression of the hotel as they work so hard to keep it clean and beautiful. I am so glad you enjoyed your breakfast as that is a huge reason so many of our guests stay with us. Is there a better way to power... More

North Carolina
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here Oct 8-11, room on 11th floor. Found room to be very comfortable, quite clean and bed and bed linens were exceptional. We liked leather chair, good shower. All staff was friendly and helpful. Loved the free shuttle service to Pentagon City metro. Breakfast was pretty good for a hotel comp, good omelets and coffee very good. We will... More

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. It is nice to read about your positive stay experience and I am glad we offered you such a comfortable stay. It is appreciated that you recognized the staff's effort in making a positive impact on your stay. Thank you again for your review and we hope to welcome you back soon. We will work... More

Washington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We visited in late Sept. for 6 nights and were extremely happy with the service(Patrick and Phan were great!!!) Every employee we encountered was pleasant and helpful. The shuttles were great and free breakfast was very good. Evening snacks were fine for appetizers since always went for dinner at that time. Felt very safe there, this was a trip for... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jennifer G, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking the time to post a review. It is rewarding to read that we exceeded your expectations. I appreciate you recognizing Patrick & Phan. They are top employees that always are looking for ways to make a positive impact with our guests. It is nice to read that you enjoyed the complimentary amenities that make the Embassy... More

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Additional Information about Embassy Suites Hotel Crystal City-National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Crystal City-National Airport 3.5*
Number of rooms: 267
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites

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