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Embassy Suites Hotel Crystal City-National Airport

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1300 Jefferson Davis Hwy, Arlington, VA 22202
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From $119 with Breakfast
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Embassy Suites Hotel Crystal City-National Airport
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Embassy Suites Hotel Crystal City-National Airport
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904 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our family trip to the DC area. We like to stay around Crystal City to avoid some of the busy traffic in DC. Our room was very clean and spacious. The staff was great. As many other guest have said the breakfast was very good. Our kids would get up extra early to head down for breakfast. This... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

The food was Great and the rooms was very spacious. ... only thing we didn't like was we could never get in the pool. .. everything else was great..... we will definitely be returning next time for sure

Was this review helpful? Yes
Stefan M, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. I am so glad you had a wonderful stay experience. The food at both breakfast and in Tap twelve is delicious and it is nice you had this impression. The pool is quite popular, but I am sorry you could get in. During busy times, the lifeguard does keep the line moving by having a... More 

united states
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The professional and warm staff welcomes you as soon as you enter the hotel. The rooms and lobby are beautiful and spotless. We were only there for one night and the only issue with our stay was that we wish we could have stayed longer.

Was this review helpful? Yes
Stefan M, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. It is very rewarding to read that the staff had such a positive impact on your staff. It is their goal to offer each guest this same impression. The housekeeping staff will be thrilled to read that you recognized their efforts in keeping the hotel clean. Thank you again for your review. We hope... More 

new york, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

the hotel room was very dirty the bathroom shower had black mold all over the tile. The carpeting in the bedroom and the living room was stained with dirt and red marks. The walls in the entire suite were filthy with dark marks all over. There were not enough towels supplied in the bathroom for 4 people to use. There... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stefan M, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking the time to write a review. I am so sorry that you had these challenges in your suite. It is highly unusual for a suite to be in this condition and I hope you as well as the readers of this review will read the many others to realize this. I am so thankful that you... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Excellent service, shuttle to nearby restaurants and mall was quick and efficient, accomodations were great. Only negatives: not much variety of Hors d'oeuvres at complimentary reception each evening and the pool could have been bigger. All in all, it was a great stay and although we took Metro several days, a cab ride to all the monuments was under $20... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stefan M, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking the time to post a review. The complimentary shuttle is a favorite option of our guests as it makes getting around Crystal City so simple and can be a big money saver since cabs are not needed. The evening reception offerings are rotated through out the week for a little variety, but keep in mind that... More 

Baton Rouge, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great stay with family. Staff was helpful, knowledgable, friendly and above all, eager to please. Keep up the great work. Location to public transport is great as well as shuttles to local attractions and means of public transport. Definitely a great value.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stefan M, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your experience. It is rewarding to read that the staff made a positive impact on your stay as this is one of our goals with each guest. I am glad you found a great value in staying with us and that you found our location to be convenient for your needs. Thank you again for your... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

We checked in late handled our own luggage had carts right inside the lobby door. Traveling with four young children. Rate was very good with breakfast coupons. Crazy around the breakfast area early morning, ladies where very helpful in restaurant area. However evening staff seemed confused when dealing with little kids needs. Parking extra $28 per day it was nice... More 

Was this review helpful? Yes
Stefan M, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for choosing to post a review. I am glad that you had a positive experience. Yes, breakfast can get quite crowded at times, but I appreciate you recognizing the efforts of the staff to keep all of our guests happy. We have so many kids at the evening reception that the staff is used to working with the... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

No in- room movies, no way to connect unless you bring your own DVDs player and cables. They have a pool, the attendant restricts kids from using it. Food at buffets is very poor. Shuttles would be helpful but are only every half hour and service other hotels. Always full, we had to walk or cab 90% of the time... More 

Was this review helpful? Yes
Stefan M, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for taking the time to post a review. It is truly surprising to read that you feel we are not a family friendly hotel. A large percent of our guests are families coming in to visit the area and leave wanting to return. Families tend to enjoy a suite over a standard room as it offers so much... More 

Erlanger, Kentucky
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is close to everything, The free breakfast was great the shuttle was great and all staff was very friendly. The rooms where big and clean. Now for the down side. Paying to park if you had to go offsite to park this would be understandable but embassy suites wants to punish there driving guests and charge them to... More 

Was this review helpful? Yes 1
Stefan M, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for sharing your review. We are fortunate to be in a location that is so close to Washington DC, the Metro, shopping malls, Reagan Airport, the Pentagon and so much more. I am glad you found the location to be convenient for your needs. Our guests really take advantage of the complimentary shuttles to the airport, Metro, and... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

What I liked: 1. As such a the hotel is very nice, conveniently located, free drinks and snacks in the evening, pool etc. 2. Good break fast options What I did not like: 1. I stayed with my family which includes my 2 year old. I asked for non-smoking room but was given a smoking room and it was suffocating.... More 

Was this review helpful? Yes
Stefan M, General Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review

Thank you for your review. I am so glad you enjoyed the many complimentary amenities that make the Embassy Suites such a great value. I am so sorry that you were placed in a smoking room. Actually, we are moving towards becoming a 100% non smoking hotel and are in the process of changing over our limited smoking room to... More 

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