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All 48 Arlington hotels

DoubleTree by Hilton - Washington DC - Crystal City

3.5 of 5 Hotel   |   300 Army Navy Drive, Arlington, VA 22202-2891
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DoubleTree by Hilton - Washington DC - Crystal City
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Ranked #33 of 48 Hotels in Arlington
A recent review
3 of 5 stars Reviewed October 1, 2013
Chasity I Smithfield, United States
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1,408 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
See the most recent reviews
Smithfield, United States
1 review
3 of 5 stars Reviewed October 1, 2013

The simple things that one usually considers "minimum requirements" were not met by this hotel. With the name of "Hilton" by their side, one would think the bathrooms would be clean & the drapes in nice repair. Obviously, not the case in this situation. Don't ask any employee for help in finding your way around, because you will either be... More

Review collected in partnership with DoubleTree by Hilton

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting your review. i am so sorry that you left disappointed. We too expect the bathrooms to be clean for our guests and the drapes to be in nice repair. I hope you let us know of your disappointment while you were here so we could try to make it right. Our employees are asked daily how... More

Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2013

Very comfortable beds and excellent location. They offer a shuttle to the nearest metro stop but it is an easy walk, less than 3 blocks. I will be staying here upon my return to the DC metro area. The staff was friendly and helpful and exceeded my expectations.

Review collected in partnership with DoubleTree by Hilton

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I am so glad our location was convenient for your needs and that you found our beds to be comfortable. We are fortunate to have a location that is close enough for our guests to walk to the Metro if they choose not to take the shuttle. Our goal is to exceed all of... More

Anchorage, Alaska
Contributor
16 reviews 16 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 30, 2013

Spent almost a week at this property and found it to be a great location and facility size for small to medium meetings. The room was average and could have been cleaner - something sticky on the carpet by the desk and lots of wear and stains on the arm chairs. Bed was surprisingly hard and, despite nearly 20 hours... More

Was this review helpful? Yes
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. We appreciate you choosing to stay with us and I am glad to read that you had a positive stay experience. My apologies that the carpet was not as clean as you (or we) expected it to be. I hope you let us know during your stay so we could have that challenge addressed.... More

Haywards Heath
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2013

We really enjoyed our stay at The Double Tree, We were well placed for travelling - and could see the Pentagon from our room window! It wasn't up to say The Marriott standard, but not bad. The staff were very helpful and the foyer area was a pleasant place to stay in the evenings. There was a shuttle bus to... More

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting your review. I am so glad you enjoyed your stay. We have many guests that stay with us after staying at the Marriott that indicate they enjoy being with us just as much or even better. We'd really like to hear your suggestions on what we can do to match your Marriott experience. I appreciate your... More

Houston, Texas
Top Contributor
79 reviews 79 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 29, 2013 via mobile

I always love staying at this hotel. The service is great, the rooms are better than most DoubleTree hotels especially after the renovations. There are many things to like about this hotel and not much to dislike. I would recommend to anyone.

Was this review helpful? Yes
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review and for continuing to visit us. We know you have many choices of hotels in the Crystal City area and do not take your visits for granted. We will continue to work hard so you leave wanting to return. Thank you again for your review and recommendation. We hope you return again soon. I invite... More

Saint Louis, Missouri
Top Contributor
73 reviews 73 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 28, 2013

Average hotel at a good price in a very convenient location for access to Arlington and Washington DC. Average because the rooms and public areas show some wear and tear. Attentive staff that took me on the shuttle to the metro station.

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting your review. While I am glad you had a nice overall stay experience, we strive to be much better than average. We will work hard to if you return you leave with a better impression of the hotel. Your kind comments on the shuttle driver is appreciated and it is nice to read that our location... More

Chester
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 26, 2013

Well back from a great 2 weeks in the USA . Collette coach tour in included, Tour of New York City Visit to the famous Liberty Bell Visit to Wheatland, the home of 15th US President James Buchanan Guided tour of Amish country Tour of the battlefield at Gettysburg Visit to Shenandoah National Park Tour of colonial Williamsburg Visit to... More

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I am so glad to read that you had a great two week trip to the United States, but sorry your stay with us was a source of frustration. We have so many guests that have multiple reservations back to back so I am unsure why yours was not handled correctly. Typically, with back to... More

Fort Worth, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 26, 2013

Stayed 4 days with a 12 yr old and a 78 yr. now with this in mind we had only public transportation to commute to the sites. EXCELLANT for accommadating both age groups. They had shuttles to the mall area where you could access the Metro or if you had purchased a tour guide bus fare. Or you could walk... More

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. I am so glad to read that our proximity to the Metro made it easy for you and you co-travelers to see all the sites. Having the option to walk to the Metro or take the shuttle is one that many of our guests enjoy having. Most of the time we find our guests... More

New Orleans, Louisiana
1 review
4 of 5 stars Reviewed September 25, 2013

I was met in the hotel elevator by the Senior Sous Chef Vincent Jenkins. I asked him for help in getting to the SkyDome. Not only did he tell me, he escorted me there. Once inside I was greeted with super friendly service and the best deviled egg served four ways and Virginia rainbow trout that I have ever tasted.... More

Was this review helpful? Yes
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I really appreciate you mentioning the employees by name so we can recognize their efforts. We realize there are so many area hotel choices and really work hard to set ourselves apart by offering customer service that exceeds our guest's expectations. Chef Jenkins is always looking for ways to make a positive impact on... More

Middletown, United States
1 review
5 of 5 stars Reviewed September 25, 2013

Stayed 3 nights while attending a conference in another nearby hotel. It is located in a friendly neighborhood so I was able to walk to and from the conference site with no problems. It is close to the touristic sites. I would consider staying here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. I appreciate you choosing to stay with us even though your meeting was elsewhere. Many of our guests feel the same way as you as they too feel comfortable walking to the Metro, Mall, and/or restaurants. Thank you again for your review and we hope you return soon. We will work very hard to... More

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Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City

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