We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 48 Arlington hotels

DoubleTree by Hilton - Washington DC - Crystal City

3.5 of 5 Hotel   |   300 Army Navy Drive, Arlington, VA 22202-2891
Hotel deals
Hotel website
Hotel amenities
Offers & Announcements
Low Rates from $79!
DoubleTree by Hilton - Washington DC - Crystal City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added DoubleTree by Hilton - Washington DC - Crystal City to your Saves list
Ranked #33 of 48 Hotels in Arlington
A recent review
3 of 5 stars reviewed 2 days ago
mlgtrips Monterrey, Mexico
Write a Review

1,463 reviews from our community

Traveler rating
    424
    496
    321
    145
    77
See reviews for
378
225
120
534
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1463)
  • Mar-May only
    (361)
  • Jun-Aug only
    (454)
  • Sep-Nov only
    (442)
  • Dec-Feb only
    (206)
All months
Monterrey, Mexico
Top Contributor
98 reviews 98 reviews
71 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I selected the DoubleTree Crystal City for a late arrival due to its location close to Washington’s National Airport. However, it is not easy to reach by car and the metro station is a 10-15 minutes’ walk. The hotel offers transportation to/from both destinations but it is not continuous. On the other hand, the stay was as expected in a... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

During my stay at the hotel, I used the shuttle from the Metro to the hotel which is suppose to run every 30 minutes. It was over 20 minutes late and it was very cold (sometimes these things can't be helped) but I saw other hotel shuttles a 2nd time before the Doubletrees showed up once so probably was not... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Glenwood, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff was wonderful and the room was great even though I didn't get a room with a view. The rooms have been update. I would stay there again; near the mall, Costco, many restaurants and the Metro so you don't have to pay for a taxi. Oh, I forgot Free shuttle service to an from airport, to mall and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. I am so glad you had an enjoyable stay. As you most likely know, we have a limited amount of view rooms and they are our most popular room type. The only way to guarantee this type of room is to reserve it at the time the reservation is made. I am sorry one... More

Crystal City, VA, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel but on my last visit the internet did not work properly, and the parking gate did not accept my room key for exit or entry. Parking could be cheaper especially for HH members. Give us a choice of internet, discount on meal or free parking rather than discount on meal or one night internet.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to post a review. I am so sorry that you had these challenges on your recent stay. I am excited to let you know that as part of our rooms renovation starting in December, the Wi-Fi bandwidth is going to be increased. The HHonors amenities are not chosen by the hotel, but by Hilton... More

Chapel Hill, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

There was a natural gas leak that filled the hotel with the smell of natural gas. Horrible odor! Had difficultly sleeping as smell lingered overnight. Will never stay here again. The hotel provided $0.00 compensation for this episode...no breakfast coupons...no room discount for that night's stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. Yes, that was an unfortunate situation caused by a pipe belonging to the county. When the hotel did start smelling of gas we immediately evacuated and made the guests at the hotel comfortable at another nearby hotel. Once the pipe challenge was corrected, the Fire Marshall and Gas company gave the all clear that... More

Derwood, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Room was clean and spacious with a great view. Bad part was the view was obstructed by mildew in the windows that couldn't be removed. Staff and security were professional and courteous. Jacuzzi tub was dated, slow draining(almost clogged), and squeeled loudly. Atmosphere of the hotel was top notch. In some ways dissapointed and others very pleased. Nice hotel overall.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you your review. I am so glad you found the hotel to be clean and enjoyed the view. We are fortunate to be able to offer a fantastic unobstructed view of Washington DC from many of our rooms. I am sorry that there was a challenge with the cleanliness of your window. I appreciate you letting us know so... More

Richmond, Virginia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Upon arrival Doubletree Cryatal City, VA the first line is Valet and then of course the second is Front desk/Reception. I must report that the first line, Valet, Sampson H., was welcoming and friendly and very helpful concerning parking. But wait there is more. The second line, Ms Toni at the front desk was equally as welcoming, friendly and helpful.... More

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for leaving a review so others can benefit from your experience. I have shared your review with the company that runs our parking and staff the valet so Sampson can be properly recognized. I am so glad he offered you a fantastic first impression upon your arrival. Toni is a superstar employee and it is very much appreciated... More

Richland, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

This hotel has some issues. No heat in my room (necessitating move), ratty carpets in both rooms, malfunctioning coffee maker, burned out light not replaced on request, spotty motivation by staff to fix things. For the price (even in DC), one expects more. At least there were no vermin. Oh, and the remodeled lobby looks nice (although you have to... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for choosing to post a review. I am so sorry that you had a disappointing stay. While challenges do pop up from time to time, it is rare for so many to happen to one guest. It is understandable why you left unsatisfied and I am truly sorry this occurred. I do see that you were offered and... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 6 days ago NEW

The front desk staff was very friendly and professional. I had breakfast at the hotel restaurant. I was greeted immediately as I walked in to the restaurant. The WHOLE staff were very helpful and friendly. Axi, my waitress did an excellent job. She was very friendly, quick and professional. She made my dining experience an Awesome one! I will definitely... More

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the opportunity to leave your review. It is so nice to read of the many positive interactions you had with the staff. I appreciate you mentioning the desk and Café staff as they work hard to positively affect our guests' experiences. I am glad you recognized Axi and she was able to help get your stay... More

Tokyo Prefecture, Japan
1 review
3 of 5 stars Reviewed 1 week ago NEW

I spent an entire week in this hotel last few days. I really appreciate the kindness of the staff much more than hotel services' quality. I would like to thank Mr. Haji for his such a great job for serving hotel guests. Many thanks for hotel's staff.

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. We truly believe that top notch customer service makes the ultimate difference in a guests experience from one hotel to another. It is rewarding to read that we were able to exceed your expectations. I appreciate you mentioning Haji so we can recognize his efforts. he takes great pride in having a positive impact... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton - Washington DC - Crystal City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Booking.com, Priceline, Cheap Tickets, Travelocity, Expedia, Agoda, BookIt.com, Hotels.com, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your DoubleTree by Hilton - Washington DC - Crystal City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City

254 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (187)
Viewed
Room/suite (50)
Viewed
Dining (7)
Viewed
Bathroom (24)
Viewed
View from room (19)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (6)
Viewed
Business center/function rooms (3)
Viewed
Dining (4)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Price Your Stay