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DoubleTree by Hilton - Washington DC - Crystal City

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300 Army Navy Drive, Arlington, VA 22202-2891
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DoubleTree by Hilton - Washington DC - Crystal City
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DoubleTree by Hilton - Washington DC - Crystal City
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1,682 reviews from our community

Traveler rating
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    88
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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NC, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The location and rooms are nice, however there are a number of confusing frustrations that you may run into. Two big issues- when traveling for business and you make a reservation with your bosses card, there is nothing on the doubletree website that states you need that card present in order to use it at check in op have an... More 

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Alexandria, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Everyone was very friendly..including the shuttle driver, ZAFAR. The room was always clean and restocked. The temperature was very comfortable. If I have to come back this direction, I will definitely try to book my stay here!!! I stayed on the South wing- I believe it's the Suite area. My friend stayed on the North wing- no internet charges and... More 

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Woodstock, Illinois
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel, located in Arlington, Virginia, and not far from the U.S. Capitol was clean and comfortable. It is my understanding that it underwent a complete remodel not long ago and you can tell. I found the rooms were large and very clean, the bathrooms were also very large and clean. The staff and help were friendly and very accommodating... More 

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St Petersburg, FL, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Several guests were hanging out in the hallway and yelling back and forth down the hall. Asked them to take it inside their rooms and was ignored. Called Security twice and they did not respond. Finally called the Hotel Manager and she handled the problem.

Review collected in partnership with DoubleTree by Hilton

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New Ipswich, New Hampshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a very nice place to stay. The rooms were clean, the staff was very efficient. There was no noise outside or inside so sleeping was restful. They have a small coffee place in the Lobby with fresh fruit, yogurt, drinks and granola bars to purchase quickly on you way out for site seeing. Would absolutely stay here again.

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Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My family stays at the Doubletree in Crystal City each year for Police Memorial Week services. The hotel is lovely and beautifully appointed, and also has spacious rooms. More importantly, the staff is fantastic. We're treated like family from the moment we make our reservation, and anything we need is immediately taken care of. If youll be visiting in the... More 

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Lexington, Ky, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

I made reservations several months prior to my stay and reserved 4 rooms. Our stay was scheduled from Sunday to Sunday and 3 of the 4 rooms were without air conditioning for the duration of our visit with one room maintaining a minimum temperature of 74 degrees for the entire week. My personal room also had no air conditioning issues... More 

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Sandusky, oh, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Have stayed at the hotel several times. Has always been clean, even through renovations. Plan on further stays. Location and access to DC is very easy. Many restaurants in area to choose from. Local renovations have been ongong, but pose no problems, appear to be nearly complete. Safe surrounding neighborhood.

Review collected in partnership with DoubleTree by Hilton

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. Our staff really enjoys welcoming back familiar faces and we appreciate you choosing to stay with us. Please know we do not take your choice for granted and will continue to try and exceed your expectations. I appreciate your patience during the renovations and hope you enjoyed the finished product. We are excited about... More 

Colorado Springs, Colorado
Top Contributor
185 reviews 185 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Bad location. Nothing but chain restaurants and huge mall nearby. The walk to these restaurants and shopping is ugly. The hotel has a shuttle to the metro, the shopping and chain restaurants is inconsistent and often the hotel desk doesn't answer calls for pickups. We were never able to catch the shuttle during our week long stay. If you ride... More 

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. While I am so sorry you did not enjoy our location, you are most definitely in the minority as the overwhelming majority of our guests have very positive comments about the location of the hotel since it is so easy to get to the airport, Pentagon, Metro, Washington DC, restaurants, office buildings, and a very... More 

Pottstown, Pennsylvania
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Warning, they have instant on hot water and instant scolding! We had a junior suite which was nice, king bed and sitting room which was very comfortable, but too dark to read and the T.V. is in the bedroom. The rest of the seating was not very comfortable so you have to sit on the bed to watch T.V. The... More 

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for offering your review. I am unsure what you mean when you say we have instant on the water. Thankfully, I have not heard any comments, other than this one, that our water is too hot, but it is something we will look into. I am glad you enjoyed the spaciousness of your Jr. Suite. I appreciate you... More 

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