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All 48 Arlington hotels

DoubleTree by Hilton - Washington DC - Crystal City

3.5 of 5 Hotel   |   300 Army Navy Drive, Arlington, VA 22202-2891
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Ranked #30 of 48 hotels in Arlington
A recent review
4 of 5 stars reviewed yesterday
Gabriel V Crystal City, United States
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1,059 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Crystal City, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Everything else was excellent! But to charge $12 for WIFi when most places even in public provide free... the room was almost $200 a night, yet was a fee for wifi..made no sense. also Parking, giving my type of travel, on military orders I was able to get a rental car for $20 a day...yet the hotel charges a fee... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Good food, helpful staff, nice amenities. Pool was under repair and temp control in room not accurate. Close to metro and the big mall. We were so busy we didn't complain about temps. Had a great time in spite of above. Would recommend and go again.

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Chicago, Illinois
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I thought this would be a great place to stay for the night but..... I was on my way home after a business trip when I noticed that I lost a ring while getting ready for an early AM flight home. I tore my hair out trying to remember where I put it. I called the hotel in hopes that... More

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to post your review. Don't feel bad, we have many guests that accidentally leave items behind. Thankfully, due to our housekeepers wanting to provide exceptional service to our guests, most of these items are returned. I am so glad that your ring was found and returned to you quickly. I am sure it was... More

Denver, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Upon giving my debit card for incidentals, the entire stay was charged to my card. Note: there was a separate form of payment paying for my stay that was established ahead of time. I had to go through fraud protection with my bank to get the money put back into my account. Big mess. This happened to a few other... More

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I am sorry for the billing challenge. We have many guests that use a different card for incidentals and the room charge. Typically it goes very smoothly, but my apologies that this was not the case with you. Being there was another card left for payment, I wish you simply called to alert us of... More

Montville, NJ, United States
1 review
3 of 5 stars Reviewed 1 week ago

We booked this hotel in part due to its revolving restaurant on the top of one tower and even spoke to someone at the hotel to enquire if we needed reservations. No one mentioned that the Skytop dining room no longer revolves. Hotel staff also forgot to mention that there is no happy hour on the weekend despite our inquiry... More

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for choosing to post a review. I am very sorry that the Skydome was not revolving due to a mechanical failure. It has been fixed, but it took a little time as a part needed to be ordered. My apologies that you were not informed by the person you spoke to. We did post signs outside the elevator... More

Moon Twp,PA, United States
1 review
3 of 5 stars Reviewed 1 week ago

could not check in until almost 5 PM rooms not ready AC did not work, after 3 calls and repairman still did not work, adjoining room would not open, only 3 working TV stations and water in bathroom sink just hardly dribbled.

Review collected in partnership with DoubleTree by Hilton

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. While challenges pop up from time to time, it is highly unusual for so many to happen to one person. I am so sorry you had a challenging stay. However, I am glad to see that when you let us know you were offered compensation, which you accepted. Your stay experience, while disappointing, is... More

Oxford, OH
Top Contributor
55 reviews 55 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights and it was convenient from National Airport, and there was a shuttle for it. My room was a King and just ok, You could not open the windows and the fairly loud ventilation system ran all the time. And for some reason you could not shut off the light in the bathroom! Otherwise it... More

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for choosing to leave a review. We are fortunate to be in a location that is close enough to Reagan Airport to offer a complimentary shuttle, but far enough away that plane noise is not a disturbance to our guests. My apologies that the air conditioner in your room was loud. I wish you let us know so... More

Hasbrouck Heights, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was great! Convenient and very comfortable for family travel to DC. Highly recommend staying here. Since this location makes visiting DC easy, I will plan to visit here often. The restaurants feature something for everyone which is terrific for our family!

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for choosing to post your review. It is nice to read that we offered you a positive hotel experience. We are fortunate to be located close to enough to Washington DC to offer the DC experience without the higher DC costs. Being so close to the Airport and Metro, many of our guests enjoy being able to go... More

San Juan, Puerto Rico
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Just arrived from DC and stayed 4 days at the DT. What a great stay. Excellent hotel with A plus customer service. The hotel has shuttle facilities that pick you up from Reagan airport and pentagon city station. The shuttle for the airport arrives every 15m and its less than ten minutes to the hotel. Restaurants available at the hotel... More

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for choosing to share your experience. It is very rewarding to read that our service exceeded your expectations and that you had such a pleasant visit. The shuttle makes it so simple to get to/from the airport and Metro. I am glad you took advantage of this service. The feedback on how comfortable the beds are is very... More

Pueblo, United States
1 review
5 of 5 stars Reviewed 1 week ago

The shuttle service was great. We took the shuttle to the mall and got on the Metro and rode it to Washington DC to do all the tourist stuff. The room was nice and clean. The cookies are yummy. All the staff were helpful and friendly. I would stay here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for choosing to share your review. Many of our guests enjoy having the option of walking 3 blocks to the Metro or taking the complimentary shuttle. I am so glad that you found the shuttle to be convenient for getting to/from the Metro/Mall. The famous Doubletree cookies are delicious and a warm welcome to our guests! I appreciate... More

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Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree By Hilton - Washington Dc - Crystal City Hotel
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Arlington
#24 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Official Description (provided by the hotel):
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Business Hotel in Arlington #24 Family Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 
Number of rooms
631

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