We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton - Washington DC - Crystal City

Hotel deals
Hotel website
300 Army Navy Drive, Arlington, VA 22202-2891
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
DoubleTree by Hilton - Washington DC - Crystal City
Professional photos View all
Browse nearby
DoubleTree by Hilton - Washington DC - Crystal City
Write a Review

1,655 reviews from our community

Traveler rating
    503
    555
    352
    158
    87
See reviews for
418
255
131
630
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1655)
  • Mar-May only
    (444)
  • Jun-Aug only
    (454)
  • Sep-Nov only
    (445)
  • Dec-Feb only
    (312)
All months
Nashville, Tennessee
Top Contributor
80 reviews 80 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here two years ago and gave it a negative review. We were offered a free stay in compensation but declined as we thought we would not return. Then we decided to bury my father at Arlington National Cemetery and again chose the Doubletree for its convenience to the airport and the Cemetery. I thought we... More 

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to post a review. I am sorry for the passing of your father, but if he is being buried at Arlington National Cemetery, he must be a hero! My apologies for the confusion regarding your reservations. It looks like there were two reservations under your name. One for a view room, which was upgraded... More 

Los Angeles, California
1 review
3 of 5 stars Reviewed 4 days ago NEW

I was attending a conference at this hotel but stayed at the embassy suites around the corner. A shuttle runs between the hotels with regularity however I missed the last shuttle on Sunday night. I didn't wear a coat and it was chilly and drizzling. Mesfin who works at the garage/parking area offered me his coat and walked me to... More 

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. Wow, that is an amazing story and I appreciate you sharing it with us so we can recognize Mesfin for his efforts. Mesfin is always looking for ways to offer our guests a warm welcome or a genuine goodbye, but this goes above & beyond that. Your comment will be shared with the management... More 

Denver, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very comfortable room. Outstanding service from front desk. Quiet, clean room. The only disappointment was the lack of personnel tending the coffee counter during the morning. No free breakfasts. Only one person tending the coffee counter in the AM... and they were extremely slow. Otherwise a very good place to stay. Definitely recommend. The revolving restaurant was fabulous!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. It is nice to read that you had a positive stay and enjoyed your room accommodations. On busier times, we do typically have more than one person at Made Market, but I am sorry that you found the wait time to be longer than expected. There are some rate packages that include breakfast at... More 

Falls Church
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Thanks to several folks at this property that make our stays easier and cordial. The following folks deserve many thanks for fine service and wonderful customer service attitudes. Isabel in the office. Dante banquet captain. Sihan, Axi and Hadji in the cafe. The have all made my stays pleasant and friendly.

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. It is so nice that you took the time to recognize the staff by name. We sure are lucky to have superstars like Isabel, Dante, Siham, Axi, and Haji on our team. They are constantly leading the team and setting the customer service bar high. I know they will be excited to know they... More 

New York, NY
Top Contributor
289 reviews 289 reviews
46 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On balance, we had a pleasant stay at the Double Tree in Crystal City (Arlington), VA while attending a conference there. The bed was comfortable, the bathroom and the amenities there were fine. More importantly, the staff was uniformly pleasant and helpful. Bonus --- the warm chocolate chip cookies they give you upon check-in! That said, there were two significant... More 

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to post a review. I am glad to read that you had a pleasant stay, enjoyed your room accommodations, and had positive interactions with the staff. I am so sorry for the challenges you experienced. It is truly a surprise to read that you had a challenge with the connectivity to the Internet. We... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here in April 2015. Hotel standard room was comfy with good amenities and a nice bathroom. Location is right by the pentagon and conveniently located right next to the big shopping centre, however will take a good 20 mins by metro to get to the main tourist areas. Joseph was helpful in giving us a nice restaurant recommendation... More 

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. It is nice to read that you had an enjoyable stay and found our location to be convenient for your needs. I appreciate you mentioning Joseph by name so we can recognize his efforts. He takes his role as concierge very seriously and is always looking for ways to enhance our guests' experience both... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Every year we travel here and every morning I request Haji to be my waiter- kind hearted and nice and in my opinion best waiter in all of DC. Excellent food- and excellent staff. They have the buffet or they can make you a specially made omelet which You can request for Hajis special which is egg white omelets. So... More 

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. It amazes me every day how many guests in the Café request Haji to be his/her waiter. He has a knack of making a personal connection to each person he interacts with and I know he will be so happy to read about you recognizing his efforts. The kitchen staff will also be pleased... More 

Denver
1 review
3 of 5 stars Reviewed 1 week ago NEW

My stay at this hotel was average at best. TV had signal only half the time. When I checked out and took the shuttle to the airport I ended up being terrorized for 30 minutes. The driver lost my bag and was convinced that it had fallen out in the road between the hotel and the airport. I asked him... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to post a review. I am sorry that we only offered you an average stay as that is not the satisfaction level we want from our guests. I am unsure of the dates of your stay, but we recently had a challenge with Directv (our provider) and they came out to make the repair.... More 

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently scheduled a private dinner at Windows over Washington for a tour group of 50 guests visiting for the Cherry Blossom Parade. All were thrilled with the exceptional view, fine food and service. All staff and personnel were attentive and helped to make this an evening to remember! An excellent choice while visiting DC -

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. The view from Windows over Washington is an amazing backdrop for a group dinner or reception. I am so glad to read that your group had a memorable experience. The staff will be thrilled to read that they helped make the dinner such a special one. Thank you again for your review and for dining... More 

Arlington, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

I would like to take a moment to acknowledge a member of the Double Tree Crystal City staff name Mohammed. I frequent this hotel because of work and it’s always a pleasure to interact with him at the lobby level restaurant in the mornings. His approach to customer service is second to none and provides a sense of family each... More 

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I sincerely appreciate you recognizing the efforts of Mohammed. It is so nice when reviews mention a team member that delivered top notch service by name so we have an opportunity to thank him/her for the effort. I know Mohammed will be thrilled to know he made a positive impact on you as that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

296 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (228)
Viewed
Room/suite (69)
Viewed
Hotel & grounds (9)
Viewed
Family/play areas (1)
Viewed
Bathroom (28)
Viewed
Dining (10)
Viewed
View from room (26)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Dining (7)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (5)
Viewed
View from room (2)
Viewed
Room/suite (25)
Viewed
Bathroom (6)
Viewed
Pool/beach area (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question