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DoubleTree by Hilton - Washington DC - Crystal City

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300 Army Navy Drive, Arlington, VA 22202-2891
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DoubleTree by Hilton - Washington DC - Crystal City
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DoubleTree by Hilton - Washington DC - Crystal City
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1,788 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

A very good check in experience with very helpful staff. The concierge Joseph outstanding. The rooms are very quiet with great beds. The hotel is very close to the metro (the hotel also supplies a free shuttle) I would have given a 5 star review but for the serving staff at breakfast and the revolving restaurant. They all seamed very... More 

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Omaha, Nebraska
Level Contributor
1 review
1 of 5 stars Reviewed 2 days ago NEW

It was a nice room, but after paying almost $300 for my room o then got charged $12 to access the Internet, $28 for parking and no free breakfast I was left in shock these are basic amenities you get even at motel 6. I was very disappointed with my stay here.

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Columbia, United States
4 of 5 stars Reviewed 2 days ago NEW

This hotel is in a good location if visiting DC. It is located about 2 blocks from a metro station and a mall. The hotel was quiet, clean, and had friendly service. The view from the pool is remarkable.

Review collected in partnership with DoubleTree by Hilton

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San Francisco, California
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a handy hotel in a reasonable location close to the Pentagon and Pentagon City Mall. I was only there for a conference and it was good but not great. The Internet died for almost two days and nobody really knew what was going on - no updates from staff either! The room was ok - had to call... More 

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Green Bay, Wisconsin
Level Contributor
4 reviews
1 of 5 stars Reviewed 5 days ago NEW

Extremely overcrowded with business conventions, they definitely cater to the business world and not families. We stayed all week and my son asked the front desk for a chocolate chip cookie & was rudely told those are only for check-in. Seriously the amount of money we spent in your overpriced restaurant & crowded hotel & you can't accommodate one darn... More 

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Albuquerque, New Mexico
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed at the Doubletree for four nights to attend a symposium in the hotel. It was a painfully average experience. I came away hoping that this facility will be scheduled for significant improvements in the near future - it is on the low side of average. As a Gold/Approaching Diamond Hilton guest, I've never stayed in a Hilton facility... More 

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Gloucester, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Room was dirty upon arrival. Hair from previous guests all over bathroom. Sticky substance on dresser top. Front Desk VERY accommodating about problems..gave us free breakfast to very disgusting, overpriced buffet where employees made us feel as if we were disturbing them. Hotel pool is supposed to be "heated" however was cooler than temperature in room. NO HOT TUB! Bed... More 

Review collected in partnership with DoubleTree by Hilton

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Panama, Panama
1 review
3 of 5 stars Reviewed 6 days ago NEW

Had a lot of problems looking for a parking. Considering the price for it is expected at least to have a descent spot. I had to park on the side of the ramp, others customer follow me and use this space. Next day I saw a employee using the parking, maybe this is the reason because there are not enough... More 

Review collected in partnership with DoubleTree by Hilton

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Beloit, WI
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Overall...a GREAT experience! Accommodations were simply superb...city views were outstanding...food was excellent...room was very clean and comfortable and Christina was just fantastic! The only issues were the air conditioner barely kept the room comfortable (although it was in the 90s outside) and the parking garage was not a comfortable area safety-wise.

Review collected in partnership with DoubleTree by Hilton

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. Wow, it is so rewarding to know we offer you a great overall experience. We would love to offer this same positive experience to your group. The staff loves welcoming veterans and thanking them for their service. Christina is fantastic and really goes all out to welcome her VIP guests. However, even without the VIP... More 

Wisconsin
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in town doing all the touristy things. The hotel was conveniently located to the Metro line for easy access to all of DC. We don't typically stay at hotels with full-time Valet and Bellhop services so that was new to us. We did have the option to self-park so that's what we did. The only downfall to this... More 

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. We are fortunate to be in a location that is convenient to so much including the Metro. So many of our guests, especially in the summer, are in town doing the touristy things and agree that our hotel is a great "home base". Actually, it is not uncommon for hotels to have the bellman... More 

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