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All 47 Arlington hotels

DoubleTree by Hilton - Washington DC - Crystal City

3.5 of 5 Hotel   |   300 Army Navy Drive, Arlington, VA 22202-2891
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DoubleTree by Hilton - Washington DC - Crystal City
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64%
Ranked #31 of 47 hotels in Arlington
A recent review
3 of 5 stars reviewed yesterday
Marleee Miami
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  • Reviews (1,220)
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  • Room tips (210)
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1,220 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This is your basic hotel, not bad but not great. Our room wasn't very roomy but good enough and it had a nice view of the city. The hotel looks kind of old but it's clean. The shower and hair dryer worked good! No refrigerator in room but there's an ice maker and vending machine on every floor. We called... More

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Chicopee, Massachusetts, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Looking for a hotel that will be family friendly? Please don't go here. If you want to walk miles upon miles within the hotel to get to anything? Then this is the hotel for you. The Front desk was very snooty. They gave the air that they were better than you. I booked this room because it said I would... More

Was this review helpful? Yes 1
Sumter, United States
1 review
4 of 5 stars Reviewed yesterday NEW

My stay at the hotel was fine, as was my room and the service. My only complaint is that I left a I-Phone plug and cord behind and called the hotel back the day after I checked out. They said they would call me back, which was four days ago and I have yet to hear from them.

Review collected in partnership with DoubleTree by Hilton

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Location - far from everything. Front desk - always busy, need to wait a long, Staff - stiff front desk staff. Skydome- already written a review - Good views, bad food and worst management. Swimming pool - good but small. Rooms - average and rustic. House keeping - average. Concierge - good only if at the desk. Bell desk -... More

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. i am sorry that you found our location to be far from everything. The hotel is only 3 blocks (7-10 minute walk) from the Metro, Mall, and many restaurants and while a lot of our guests prefer to walk, many enjoy the complimentary shuttle. We are fortunate to be only one block from the... More

New Castle, Delaware
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Average hotel not worth the rate. Newer hotels in area with lower rate should have kept reservations at Embassy Suites. Did not meet my expectations. Have stayed at better hotels at a lower rate. Some staff not that friendly housekeeping were the most friendly and valet service. Front desk staff just going through the motions.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to post a review. I am sorry you did not find value in staying with us. I wish you would have let me know what let you down. I welcome your comments should you want to reach out to me directly. I am sorry that you found some staff to be unfriendly, but appreciate... More

Saint Louis, Missouri
Contributor
11 reviews 11 reviews
1 of 5 stars Reviewed 3 days ago NEW

First of all, I usually love to stay at any Hilton brand, from Hampton to Hilton, to DoubleTree, but I should have done my homework before I spent my hard earned hilton points to stay here for our summer vacay. So disappointed! They didn't clean our room on our last night, our lamps were broken and the dust fell like... More

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. It is disheartening to read that you found the staff to be rude. I would really like to speak with you so we can discuss this further and I can try to make it right for you. I will follow up with you directly in the hopes of offering a personal apology. This will... More

Elkridge, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I booked a night at the Doubletree- Crystal City in Arlington, Virginia to celebrate my birthday with family and friends. Upon check-in, I was upgraded to a Presidental suite from a Jr. Suite but it didn't have a pull out sofa. I was happy with the extra space in the Presidental suite so I accepted the upgrade. I asked for... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. Happy Birthday! I am glad the Front Desk Agent tried to provide you with a better experience by offering the upgrade, but sorry this turned out to be a source of frustration due to the lack of the sofa bed. The Director of Front Office is looking into where the breakdown of communication occurred... More

1 review
4 of 5 stars Reviewed 4 days ago NEW

My flight was delayed out of Ronald Reagan due to the bad weather that rolled across the mid-west into the coast. The folks at the Crystal City hotel were very accommodating at getting me a room at the last minute.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I am sorry that your travel plans were disrupted as I am sure that was frustrating, but glad that you had an opportunity to stay with us. It is nice to read that you had a positive hotel experience and we hope you come back for a planned visit! Thank you again for your review... More

Richmond
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just recently stayed here on 7/3/14 and left our vehicle here while on vacation until 7/9/14. Room was nice, nice view of DC. The room was in the older section but still nice. Bed was comfortable. Parking was adequate and the staff was very courteous and helpful. Leaving our vehicle and picking it up was a breeze. Shuttles too and... More

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I am so glad you enjoyed your view room. Yes, I think sometime readers get the wrong impression when people reference an unrenovated room or the older section of the hotel. While the South Tower has been remodeled more recently, the majority of our guests enjoy stays in the North Tower and have positive... More

Virginia Beach, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

All Staff involved with setting up and executing our meeting were extremely professional and easy to work with. Fantastic meeting facilities and group rates. Rooms were also very clean, comfortable and quiet.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to post a review. It is so nice to read that your meeting experience was a positive one. We understand how stressful it can be to plan a meeting due to having to juggle so many moving parts. Our staff works hard to make it as easy as possible so I appreciate your acknowledgement... More

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Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City

236 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#23 Romantic Hotel in Arlington #26 Business Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 
Number of rooms
631

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