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All 47 Arlington hotels

DoubleTree by Hilton - Washington DC - Crystal City

3.5 of 5 Hotel   |   300 Army Navy Drive, Arlington, VA 22202-2891
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Ranked #32 of 47 hotels in Arlington
A recent review
3 of 5 stars reviewed yesterday
Darla C ARLINGTON, United States
  • Overview
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1,297 people have reviewed this hotel

Traveler rating
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    435
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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English first
ARLINGTON, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Nice hotel but the air condition did not work in the rooms. I reported the problem to front desk and two and a half hours later we still did not have air. I found a maint. man in the hall way and he told me the coils would need cleaned and it would take to long, but he could bring... More

Review collected in partnership with DoubleTree by Hilton

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Fairfield, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Thank you so much for your assistance! After we checked out I realized I'd left valuable camera equipment in the room. I called and left a message with your Director of Security, Sandy Dalton, who found the items, called and told me, then mailed them to me right away. That says so much for your hotel and in the efficiency... More

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting your review. I am so glad that your equipment was found and returned to you. While your comments are appreciated and we will recognize Sandy as well as the housekeeper that turned them in, I can honestly say it is not a surprise that this was returned. Our housekeeping staff finds and turns in all sorts... More

Bognor Regis, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived at the Double Tree we were greeted with smiles and professionalism. The decor is modern and comfortable and the beds are large and soft. The breakfast buffet was varied and a reasonable price and the little shop was also very helpful as I was attending a conference and didn't leave the hotel very much. It... More

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting your review. It is wonderful to read about your positive stay experience. I am so glad you enjoyed the decor and the decor of the hotel. Your comment on the quality and price of the hotel is appreciated. We are fortunate to be the closest Virginia hotel to Washington DC, making getting in the District for... More

Leesburg, Virginia
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have always been pleased with Double Tree Hotels-those great cookies sure help! This one is in need of some updating. The common areas are spacious and nice, lots of seating spread throughout the main level. But the room and decor were a little tired, a solid 3 star. We'd reserved well in advance through a group rate and requested... More

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. I am sorry that we did not live up to your prior Doubletree experiences. The feedback on the new look lobby/public area has been positive and our guests really enjoy the ample seating. We are excited to have the remainder of our rooms remodeled soon as our guests really enjoy the decor of the... More

Arlington, Virginia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This Double Tree is very nice with clean and spacious rooms along with a nice lobby bar and several eating options right in the hotel (though there are many restaurants in the surrounding area as well). But it was the service that made our visit extraordinary. Right from the start the check-in line was moving relatively slow and they immediately... More

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting your review. It is very rewarding to read that the service made the difference for you. We understand all hotels have beds, bathrooms and televisions, but firmly believe that it is the service that can set us apart. I am so happy this was your experience. We try to keep the check in line moving quickly,... More

Elmwood Park, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great hotel. The staff was very accommodating and the cost was extremely reasonable. All of the Washington, D.C. attractions were only a stones throw away. Very conveniently located. Only stayed one night and enjoyed it. Also, great restaurants around the hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to post a review. It is wonderful to read about your positive stay experience. Your comment on the staff is appreciated and I am so glad that you found our hotel's location to be convenient for your needs. Thank you again for your review and we hope to have the opportunity to welcome you... More

rochester, ny, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Every thing was perfect, from the ease of check in, to the extremely helpful concierge and very comfortable room. Very close to Pentagon City mall where you will find all kinds of food and refreshments, as well as shopping. P.S. the cookies are excellent

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. It is so nice to read about your positive stay experience. I appreciate you pointing out the quick check in and comfortable room. Joseph really looks for ways to be helpful and I am glad that he was able to help make a positive impact on your stay. We are fortunate to be in... More

leesburg, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

The room was very tired felt like a roadside motel and not the quality hotel that I was expecting. I had also reserved a king size bed and got two double beds instead. Great location to the city. Even though you were within walking distance to restaurants it seemed pretty seedy and not safe to do so.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I am sorry that the Doubletree did not meet your expectations. We are excited to begin the remodel project on the remainder of our rooms that did not have a remodel in the previous phase. The feedback on our new look rooms has been positive and I hope you return to experience this. We have... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel was nice for the price overall. It appeared clean, as did the room. Except for the roach i saw in the hallway. I did them a favor and killed it. I felt the beds were a bit small for two people and my body was sore the next day. I booked a one night stay online and upon... More

Was this review helpful? Yes 2
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I am glad you had an overall nice experience. My apologies for the sighting you had. We have a very aggressive pest program, but I am sure this was disturbing for you. We offer king size beds and double beds in our rooms. Perhaps you stayed in a double bed as our king bed... More

Stuttgart, Germany
1 review
5 of 5 stars Reviewed 4 days ago NEW

One of the best looking and professional staffs at any hotel I've stayed. Close proximity to D.C., memorials, and pentagon. The hotel is in immaculate condition with great Wi-Fi services. I'll stay here again and again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting your review. I appreciate your kind words on the staff and it is nice to read that you had a fantastic stay experience. The team works very hard to keep the hotel looking fresh and clean; I am sure they will be thrilled that you took notice of the result of their hard work. Thank you... More

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Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#26 Business Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 
Number of rooms
631

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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