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All 47 Arlington hotels

DoubleTree by Hilton - Washington DC - Crystal City

3.5 of 5 Hotel   |   300 Army Navy Drive, Arlington, VA 22202-2891
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64%
Ranked #32 of 47 hotels in Arlington
A recent review
5 of 5 stars reviewed yesterday
Misssmithers1 Indianapolis
  • Overview
  • Reviews (1,236)
  • Photos (234)
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  • Q&A (1)
  • Room tips (211)
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1,236 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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English first
Indianapolis
1 review
5 of 5 stars Reviewed yesterday NEW

I had a bit of a problem with the a/c in my room, so I ended up going to the front desk to complain and request another. When I got to the front desk, I was a little irritated but, Roberto the trainee helped to change that around. He offered great customer service and got me a new room. He... More

Was this review helpful? Yes
Syracuse, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I booked this hotel through hot wire mainly because it was cheap and a short walk from the metro station. Overall the hotel is nice I was able to stay in a redone room on the third floor and I was pleased to say it was clean. The hotel was lacking in decently priced food available at a late hour.... More

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Burlington, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Nice place to stay for a business, conference or local sightseeing. Convenient to DCA and a 10 minute walk to the metro or take the free hotel shuttle. Rooms are nice and a suite is large enough to really feel at home. Desperately needs a decent restaurant since the nearby Crystal City mall has a very pricey Mortons and some... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. i am so glad that you had a positive stay experience and found our location to be convenient for your needs. We are fortunate to be located so close to the airport, Metro, a major shopping mall, restaurants and so much more. The suites are spacious and it is nice to read that you... More

Avon, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

One of the two rolls on toilet paper hanging in the bathroom had been dropped in some type of dirty water, presumably a toilet filled with feces, as it had chocolate covered stains all over it. The shower/tub had filthy stains on the bottom. The carpeting needed vacuuming.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. In all my years of being in the hotel business, I have never heard of anything like this occurring. I really hope you let us know so we could look into it further. Obviously, I am very sorry for this and while it is extremely disappointing, I can say with a lot of confidence that... More

Massachusetts
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We've stayed at this Doubletree Hotel for the past four years for Police Memorial Week in May. We love the hotel and the staff- we've gotten to know so many of the staff over the years and are always so warmly welcomed from the moment we walk through the doors. We particularly enjoy seeing Alami and Lida who treat us... More

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. We are always so honored to welcome the groups that come in for COPS week each year. Of course we love to see the returning guests and welcome any new ones as well. It is a special week and a reminder not to take for granted how many true heroes there are that serve... More

1 review
1 of 5 stars Reviewed 4 days ago NEW

We booked this hotel for a family event in Virginia. The pictures looked beautiful online. Let me just stare that the staff here is extremely helpful! The valets went out of their way to arrange cabs and shuttles to accommodate our large party several times throughout our 2 day stay. Can't say enough great things about the valet staff. The... More

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Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I appreciate you mentioning the helpfulness of the staff as they work very hard to make a positive impact on our guests' hotel experience. I am sorry that the room condition was not what you were expecting and hope you let us know while you were here so we could have the room information to... More

Salisbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I was given a room on the 14th floor - clearly a floor that has not been refurbished. The room was very large but in terrible condition, very old and run down. I didn't want to write this review in this way because I have stayed regularly in this hotel and my experience has always been good. I also suspect... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting your review. While I am so glad that you had past positive experiences to know that this one was not the norm, I am sorry that you were disappointed with your room condition. Of course, when the hotel is not as full we try to use only our best rooms for our guests. We are looking... More

Arlington Viringina, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

overall the hotel was good. breakfast was fresh and hot. Wifi was not the best... it kept disconnecting, one day we didnt get maid service until 6pm (we came back from being out in Washington all day and it was dont yet).

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you taking the time to post your review. I am glad to read that you had a positive stay experience and enjoyed your breakfast. I am sorry for the challenges you had with the Wi-Fi connectivity as I am sure that was frustrating. It is rare that an occupied room is not refreshed at that time and I would... More

Cincinnati, Ohio
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I had two issues with this hotel. 1. We returned to the hotel at 11:15 pm on a Saturday night and were hungry and tired. The store, restaurants and room service (ends at 11pm) were all closed. The Sky Lounge (?) had a line of several people to waiting for permission to be admitted into the elevator because the club... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I am sorry that you were unable to find a satisfying meal upon your return to the hotel on Saturday evening. I wish you would have inquired, because the Lobby Bar is open until 12am and offers a full dinner menu. I believe you may have looked in the Cafe, which serves breakfast/lunch, and would... More

chicago, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotels proximity to public transportation and to a great Shopping mall was ideal. Great restaurants and a short walk to catch train to DC's main sight seeing area. Staff very friendly, gym area clean with lots of new equipment. highly recommend

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting your review. We are fortunate to be in a location that is so convenient to the airport, Metro, Mall, and Washington DC. I am glad you found us to be convenient for your needs. Your comment on the staff is appreciated. We are proud to have the largest fitness room of any single hotel in the... More

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Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City

234 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#25 Business Hotel in Arlington #27 Romantic Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 
Number of rooms
631

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