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Radisson Hotel Reagan National Airport

3.5 of 5
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2020 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Days Inn Crystal City)
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Radisson Hotel Reagan National Airport
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Ranked #33 of 48 Hotels in Arlington
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4 of 5 stars reviewed yesterday
Scott P Woodland Park Colorado, United States
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720 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Used this hotel for an overnight stay prior to an early morning flight out of Reagen Airport. Traveling as a solo female, I felt safe here. Rooms were clean, service was friendly and efficient. There is an Enterprise rental car office on site. Room service was fast and friendly. Shuttle to airport was excellent.

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Lake Mary, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I was traveling on business attending an education conference. I arrived with our school district check written to the hotel for the full amount. The management would accept the check. Their policy states the check should have been mailed 5 days prior to arrival. After explaining that I along with 2 others had traveled 9 hours and we would like... More 

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Camas, Washington
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel staff were friendly and very helpful - they're under construction, but it's not significant to staying there. The pool isn't functioning, but people can use the pool next door as it's owned by the same company. The Crystal City shops and Metro station are just two blocks away, and restaurants are two blocks away the other direction. Overall,... More 

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Charlotte
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Under renovation, pool out of service. Wouldn't give comp of breakfast or drinks for hassle. Sleep number beds advertised, however not available. No free coffee on weekends. Soon to be a Hilton Garden Inn - may improve.

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Robin H, Director of Sales at Radisson Hotel Reagan National Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. After all renovations are complete, we hope for another opportunity to not just meet, exceed your expectations. Thank you again for your comments. More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 6 days ago NEW

I was not impressed by this hotel. The staff was nice but did not address the fact I am a Club Carlson member. They have a parking garage that I think should be free to people staying at the hotel. Paying $20 a day additional is ridiculous. After we parked for $20 we had to carry our luggage up the... More 

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CarlsonRezidor, Online Customer Support at Radisson Hotel Reagan National Airport, responded to this review

Thank you for taking the time to share your feedback. We are glad you enjoyed the location of the hotel. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope... More 

Columbus, Ohio, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago NEW

it was a perfect stay from start to finish. i was very observant since i work at a hotel. curious to compare since i seldom get the chance to stay in hotels. i was traveling alone and the staff was generous, kind, helpful, knowledgeable, gracious.

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gary7272
Level Contributor
61 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My wife, son and I spent two days at the Radisson Hotel Reagan National Airport. The staff was wonderful and efficient. The room was satisfactory, including a wonderful tv, micro wave, refrigerator, and bedding with comfort settings. The shuttle to and from the airport as well as pick up from the Crystal City Metro ( a couple of blocks away)... More 

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1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

Do not expect much from the shuttle service. It took them close to one hour to pick me up at the airport and then I waited another hour at pentagon city mall to be picked up. I called 6 times and each call was met with "he will be there in a few minutes". I was then told he had... More 

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CarlsonRezidor, Online Customer Support at Radisson Hotel Reagan National Airport, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service from the shuttle service or the managers. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity... More 

Wisconsin
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one night at this hotel to be close to the airport and metro for getting out to do some touristy stuff before my afternoon flight. The location can't be beat for that. Upon check in, I did have some issues with my room, but the front desk staff quickly resolved them. The room was basic, but comfortable and... More 

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