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BEST WESTERN Pentagon Hotel - Reagan Airport

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2480 South Glebe Road, Arlington, VA 22206-2576
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BEST WESTERN Pentagon Hotel - Reagan Airport
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BEST WESTERN Pentagon Hotel - Reagan Airport
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583 reviews from our community

Traveler rating
    110
    161
    137
    95
    80
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207
119
44
121
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sandpoint, Idaho, United States
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed yesterday NEW

Dirty on the outside, ok on the inside if you ignore the peeling wallpaper in the bathroom. Good water pressure in the shower. Overall property in need of serious cleaning and renovation. No continental breakfast. Shuttle couldn't handle the 6 am crowd. Finally, overpriced for what you get.

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Norristown, United States
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

This hotel is very outdated, Need major renovations.The rooms were not well secured and all of the road noise could be heard. The bathrooms were not tall person friendly with only about 2 inches of head clearance. The toilet paper holder was right up against the seat so you had to sit sideways on the seat to use the toilet.

Review collected in partnership with Best Western

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Bridgehampton, New York
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I landed at this hotel by mistake. I had no reservation ,but the reception was pleasant, easy and fast check in. The rooms are detached from the main desk, so this walk to my room with bags was freezing in the cold night. The room was kind of gross, very dated and old. The rug was crunchy. The sheets were... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

This is the worst hotel I ever stayed....😢 1. Front Desk Staff is not up to mark 2. Room main road lock is not worked 3. Bath towels are not up to mark 4.No Drinking water available in hotel building u need to walk to front desk R order from outside. 5.Too old buildings and u will see many patches... More 

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Philadelphia, United States
1 review
4 of 5 stars Reviewed 1 week ago

Need a hotel for a family funeral. The hotel was nearby where we wanted to be. Hotel was clean & friendly. Breakfast was good. Buffet area was large, clean and plentiful. Had problem with ice machines. But staff provided ice. No phone service, but was not needed.

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 2 weeks ago

This Best Western makes trips to Washington easy and affordable, No hesitation to recommend. Breakfast and van transportation make it a breeze to be a tourist in the most interesting city in the world at an affordable price.

Review collected in partnership with Best Western

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Fredericton, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My wife and I had the unfortunate experience of staying at this hotel after getting storm stayed in Washington while trying to catch a flight home. We were given a discount coupon by the airline and we called the number and were told we could get a room at the Best Western Pentagon for only $79 a night, so we... More 

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Maryam-Jeddian, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Dear jkerstens, Thank you for taking the time to write a review about your recent stay. I was extremely surprised and disappointed to learn about your experience. We pride ourselves in our service and in creating memorable experiences for our guests. Please rest assured that what you experienced was below our standards. I have shared your comments with the rest... More 

Eureka Springs, Arkansas
Top Contributor
52 reviews 52 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This isn't a fancy hotel, however it was clean, in an excellent location and very affordable for the DC area. They have shuttles to and from National airport but check with the hotel first about operation hours. It's not 24/7. The room was fine...very good for the price. And clean! The breakfast area and food choices were substantial. Bacon, eggs,... More 

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Maryam J, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Dear WildPlus3 Thank you for taking the time and sharing your feedback with us. It’s our only goal to provide our guests with outstanding service in order to create a great guest experience, so it’s truly our pleasure to know that you enjoyed your stay at the Best Western Pentagon-Reagan Airport I am sorry for the inconvenience that you experienced... More 

Stanton, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean rooms, close to Regan Airport, and no bugs. The exterior looks bad but it's a safe hotel with comfortable beds. They have a decent business center. Overall, it's not a bad place to stay. The WIFI worked well too.

Review collected in partnership with Best Western

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Maryam-Jeddian, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Dear Shawn E. Thank you for choosing to stay with the Best Western Pentagon. We truly appreciate your business and I’d like to personally thank you for taking the time to share your experience with us. We are always working to improve our service and product. Any suggestions as the what we can do better is always appreciated by myself... More 

Bedford, Pennsylvania
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 22, 2015

It is close to the airport and a shuttle service is offered. Our room was in the section not attached to the main building. The heater was extremely noisy. So noisy we had to turn it off to get any sleep. Then, a family party arrived next door just as we were going to sleep. They were extremely loud and... More 

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