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BEST WESTERN Pentagon Hotel - Reagan Airport

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2480 South Glebe Road, Arlington, VA 22206-2576
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BEST WESTERN Pentagon Hotel - Reagan Airport
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BEST WESTERN Pentagon Hotel - Reagan Airport
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650 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Morris, Illinois
Level Contributor
2 reviews
4 of 5 stars Reviewed today NEW

This must be a former motel as there are 3-2 story buildings and you park outside your room. We stayed on the second floor and it was very quiet. They are refurbishing the outside. The rooms were clean and comfortable. It is very family friendly, as most of the guests we saw were in family groups. The breakfast was very... More 

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Rhode Island
Level Contributor
157 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Rm was clean and recently refurbished . Staff is very friendly and transportation to and from The airport very helpful. Breakfast is good. Which comes w the price of the rm . I was on the second floor and liked the rm . Towels are soft .

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Tad S, Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to complete a review of our hotel. I am pleased that you enjoyed your stay with us! It's great to hear from our guests and we always share comments with the team. We hope you will come back again. We try to create a memorable experience for every guest, every day. More 

Knoxville, Tennessee
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

At the time we were booking this was the only hotel available for the dates we were visiting DC. At check in, we were presented with a welcome gift and after checking in, we decided it was a Good Choice for the price we paid. There was a Single Cup Keurig machine. Also, as a Best Western Rewards member, we... More 

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Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! I'm so glad that we were able to WOW you! Sometimes it's the little things that make a guests stay memorable. I hope that you will choose our hotel on your next visit to the area. Thank you for posting the photos, especially of the "reserved parking" sign. Our Best Western guests deserve special recognition. More 

Troy, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was a nice clean hotel..breakfast was incredible. Shuttle to the Metro super convenient very nice stay!!!!!!!! Free breakfast was better than most restaurants which was a very pleasant surprise and HUGE money saver!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your remarks regarding our breakfast buffet. We have recently added new items and are now featuring a rotational menu, so that each morning there are fresh, new options for our guests. It's like a different buffet each day! I will share your comments with our team. We always welcome hearing from our guests perspective. Thank you for... More 

Charlotte Nc
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This BW Hotel is in process of upgrading furnishings and decor. Our room had not yet been refurbished; but, the room was very clean, all amenities were accessible and functional (loved the Keurig) and the present decor was unobjectionable. One of us (out of two) complained "the mattress was too soft"- these were being replaced room by room. Otherwise, we... More 

Review collected in partnership with Best Western

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Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review and for noticing that we are continually improving our product. We appreciate your comments regarding our amenities which we feel offer added value to our guests. We are looking forward to your return visit. More 

Enterprise, Alabama
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 days at this hotel. The breakfast is good, the rooms are clean and large for 4 people. The shuttle to the mall is really handy. the hotel is somewhat close to the Pentagon. The staff is nice and helpful.

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Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your complimentary review. I always share our guests comments with our team and both positive and negative comments inspire us to try harder. I'm pleased that you enjoyed our large rooms, hot breakfast buffet, shuttle service and proximity to local attractions. We hope to see you again soon! More 

Eureka
Level Contributor
200 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 1 week ago

The location is good for getting to right off the interstate. Hotel seems a bit run down and needs some updating. Shuttle service to the Pentagon City Mall is a plus and probably the biggest plus over all . Breakfast was fine the first day, then you could plainly see that the sausage patties was reheated to hockey pucks for... More 

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Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review of your recent stay with us. We appreciate hearing from our guests. I am very surprised to hear that you didn't enjoy our breakfast buffet. We have recently updated our selections and offer different hot items each morning. I can guarantee that nothing was reheated from the previous day, but perhaps we accidentally overcooked some... More 

Travelers are raving about these Arlington hotels

Washington DC, District of Columbia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel because it was $200/night less than DC hotels. The free shuttle to the Metro and Reagan Airport, plus free breakfast each morning really made the trip and my jet lag easy to deal with. I felt safe, even when using the small gym room at night. It's not fancy, but it was comfortable and I have... More 

Was this review helpful? Yes 1
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to write a review. I am glad that you were able to enjoy our hot breakfast buffet, shuttle service and fitness room while visiting us. We look forward to welcoming you back soon! More 

Diamond Bar, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

A nice hotel. The location is not near the center but there is shuttle bus drop off and pick up.The room is bigger but in my room, two lights didn't work.We can hear the voice in the next door and the sound of water in the toilet the whole night. The staff are nice.

Review collected in partnership with Best Western

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Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! I'm sorry that the lights didn't seem to work in your room. Several of the lights in each room are controlled by a switch near the entrance door that is sometimes overlooked. This switch controls the power to several outlets where the lights may be plugged in. I'm glad that you enjoyed your stay and... More 

Marysville, Washington
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

A mixed bag of pleasure and displeasure during my stay here. The front desk was helpful, the wheelchair ramp into the desk was deadly. You cannot have ruts on a wheelchair ramp. Especially the only ramp to the front desk. Moving forward the front wheels drop into a hole and lock up throwing the occupant forward towards the cement. Please... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for bringing your concerns regarding the entrance to the lobby and front desk to our attention. We will certainly address this as we refinish the access ramps during our exterior updates. I am sorry that our pool hours were not convenient to your schedule. Perhaps we can consider having our pool company extend the hours. It is always... More 

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