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BEST WESTERN Pentagon Hotel - Reagan Airport

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2480 South Glebe Road, Arlington, VA 22206-2576
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1 room 1 guest
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BEST WESTERN Pentagon Hotel - Reagan Airport
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BEST WESTERN Pentagon Hotel - Reagan Airport
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696 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ashland, United States
1 review
2 of 5 stars Reviewed 1 week ago

The AC didn't work - it sounded like a fire engine - whirring loud and then soft. we finally turned it off and sweat all night - reported in the morning but no discount offered. The internet didn't work - front desk said it was out. All the breakfast meats were burnt, dried and shriveled up. Horrible. We have stayed... More 

Review collected in partnership with Best Western

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Niagara Falls, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel - We recently stayed at this hotel while visiting Washington D.C. The free breakfast was excellent, providing both hot and cold options from 6-10 a.m. (eggs, sausage, home fries, waffle maker, fresh fruit, yogurt, toast, bagels, English muffins, juice, coffee, etc.) The also offer a free shuttle to the Pentagon City metro station where we were able to... More 

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Dayton, United States
1 review
4 of 5 stars Reviewed 1 week ago

Confortable hotel close to downtown DC and the National's ball park. We came with the grandkids to see the Nationals play games on 2 days. The grandkids especially enjoyed the pool, very nice pool area. We also enjoy the breakfast bar. It was a nice stay and we will use this hotel again when we are in the area.

Review collected in partnership with Best Western

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Cheyenne, Wyoming
Level Contributor
231 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights. Selected it for its location, near to where I had to go, and it's price. Rooms are nothing special, a little on the rough side in fact. First night I found the light switch turns off the clock. In the morning I found they have liners in the tubs and in this room water had... More 

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Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. I am sorry to hear that you had a disappointing stay with us. We do have a non-slip mat in the bottom of our tubs, but there should be water under that. We will certainly look into that issue. If you wish to have your charger mailed out to you, please contact our housekeeping team... More 

Pekin, Illinois
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is large and in a good location. The rooms are nice, large comfortable and clean. Walls thin and poor old plumbing which caused some noise issues. Great breakfast with good variety of foods. Internet was very slow, especially at peak times - almost impossible to use at that time. We had kids and grand kids with us - request... More 

Review collected in partnership with Best Western

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Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for writing a review. I'm sorry that we were not able to offer adjoining rooms for your family. I would always suggest calling ahead so that we can "pre-assign" rooms and have a better opportunity to satisfy your needs. I love the hot tub idea! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay. Clean, pretty quiet and comfortable. Breakfast made the cost a good deal, as we all get up at different times it is great to go off and eat a good meal when ready. The rooms were bigger than usual for a motel. We had first floor, so it was very convenient to car, which served as... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. I'm glad that you found the added value in our complimentary hot breakfast buffet. It's great that our hours worked into our morning routine. It's not often that our fitness center gets mentioned, but it's great that you were able to take advantage of that. Just so you know, we have just ordered new rubber... More 

Fingal
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First the cons Renovation has been started but it seems they are doing things item by item, i.e.. rugs, sink, rather than room by room. Some upgrades have been done but in our room the bathroom door needs to be replaced, the wall paper and mirrors need to be replaced. It seemed there was a new bathroom floor and possibly... More 

Review collected in partnership with Best Western

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Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! I have shared your comments with Heidy, your room attendant, and she smiled all day! Sometimes it's the little personal touches that make for a memorable stay. I am happy that we were able create that memorable moment for your grandson. Although not all of our rooms feature a microwave and refrigerator, we do offer... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

stayed at this hotel for two days with my kids and in-laws. Hotel is ok. very close to Washington DC the. rooms were ok. nothing spectacular but not too dirty either. Breakfast was good. Lots of choices, but I wish they had real eggs. pool was nice.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to write a review of your stay with us. I am pleased that you found your visit to be enjoyable. We do only serve scrambled eggs at our breakfast buffet, but they are made with real (liquid) eggs! More 

Newton Grove, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a very good experience staying here. There were no problems at all. Room was very large, water pressure and hot water in shower was excellent, breakfast was very good with a good variety of choices. Shuttle service to Pentagon City Metro station was very convenient.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for giving us such an excellent rating! It's great to know that you enjoyed your trip with your family and that we had a little bit to do with that! I think our new complimentary hot breakfast buffet is a fantastic value, especially when travelling with a family. We hope to see you again! More 

Brooklyn, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The staff was warm, friendly, helpful and efficient. The rooms were large, very clean, well furnished, beds very comfortable. The breakfast was very good with a good variety to appeal to every appetite, the dining room was large and well kept. Staff was very good and very attentive to your needs. They offered shuttle to the airport and to the... More 

Was this review helpful? Yes
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

I am glad that you found your experience with us to be memorable. Our entire team works hard to welcome our guests and anticipate and deliver on their needs. I will share your comments with our breakfast and housekeeping teams. Thank you for your review. More 

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