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The Westin Arlington Gateway

4.0 of 5
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801 North Glebe Road, Arlington, VA 22203
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The Westin Arlington Gateway
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Ranked #34 of 48 Hotels in Arlington
A recent review
3 of 5 stars reviewed 4 days ago
Deckard54
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17 reviews from our community

Traveler rating
    4
    9
    4
    0
    0
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5
Couples
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Solo
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Paid $300 a night. True, the location was great. Two blocks from metro. Great because we had no vehicle. Our view was of the top of the trees in the alley way park. It was a nice view. Staff very polite. Swimming pool (or should I say kiddie pool) was only 3 1/2 ft deep the whole length of the... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for taking time to share your experience. I am glad you enjoyed a heavenly rest. We strive to exceed our guests’ expectations and do our best to keep competitive pricing for the area. It is our hope that the Westin Brand differentiators (Heavenly Bed and Bath, Westin Workout Fitness Studio…) paired with our associates's personalized service,... More 

Copenhagen, Denmark
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The room was very good. It was spacious with 2 huge beds. I was alone hence I only used 1 one them. Selection of TV channels was also good. Service was only average and not noteworthy. Food in the hotel restaurant was delicious. I had the breakfast menu as well as dinner. The location of the hotel was very close... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. I am glad you enjoyed your room and Pinzimini. We strive to exceed our guests’ expectations. I will share your feedback concerning the service being “not noteworthy” to coach our team on how to exceed our guests’ expectations. Thank you for taking a part in... More 

Roseburg, Oregon
Top Contributor
111 reviews 111 reviews
33 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Free FAST internet in fact. They still charge for parking, sold that part to get around it and blame the people who run the garage now. Best beds anywhere, very comfortable, lots of pillows, great coffee in the room and renewing a lot of things. NICE restaurant, good feel to it. Unfortunately the food is barely so-so. I had aa... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for sharing your experience. I am pleased to hear you enjoyed your stay with us and more importantly the people and the service. Our heavenly bed and bath are one of the most important attributes of being a Westin and I am glad you enjoy them. We thank you for being our guest and look forward... More 

New York, NY
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a suite and arrived around 5 p.m. - we ordered two appetizers as it had been a long drive but had to cancel them as they had not arrived within an hour and he had to leave for dinner - they did deliver a cheese plate and bottle of wine to apologize however upon eating the cheese plate... More 

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Kelly S, Director of Front Office at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest. We strive to exceed our guest’s expectations and I am sorry to hear we were “just ok…” during your stay. I apologize for your restaurant experience falling below our standards as well as our cleanliness. Your comments have been shared with the teams to ensure we improve on these areas moving forward.... More 

Charlottesville, Virginia
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here several times for business as is convenient for my business destination. Typical Westin. Great bed. Good bath. Free wifi. Adequate workspace and lighting. Rooms getting a bit dated but totally adequate and undergoing some renovations. A short stroll to metro for commute into DC. In a neighborhood with shops and restaurants. But is often sold out with... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for taking time to share your experience. I am pleased to hear you enjoy staying with us. In April we completed a multi-million dollar transformation of all of our guest rooms. I hope you will have the opportunity to come and experience the new feel of the Westin Arlington Gateway. Thank you for being our guest.... More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place for a spring DC weekend with kids. Rooms clean, decent size, Metro nearby, and cluster of quick and sit-down restaurants in the area. Indoor pool was great for kids as well - shallow all around. Only tip is to avoid being on the 3rd floor - pool is there - our room was on the opposite end of... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest. I am glad to hear you enjoyed your stay and appreciate you sharing your concerns regarding the smell from our pool. Our engineering team will be monitoring the air flow to find a solution to this challenge. I appreciate you sharing your experience and hope to welcome you back when your journey... More 

Jacksonville, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was definitely a pleasant surprise! After looking for a hotel close to tourist sites and landmarks in Washington DC, we decided to book this hotel. It was clean, staff were friendly, service was excellent. Ordered room service at 12:00 am and it was fast, and the food was good. There is a Starbucks in the hotel lobby which... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. We value the feedback of our guests and I am pleased to hear you “loved” yours! Our Starbucks is as you said a plus but more importantly I am glad you enjoyed the staff and service. We look forward to your next visit. Be well, More 

West Haven, Connecticut
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From parking to check in was smooth and the suite was all that we had expected. The first night we decided to eat at one of the 10 local restaurants within a 3 minute walk. Area seemed to be very active and safe. On the morning of check out we ate on the property and we were not disappointed. We... More 

Was this review helpful? Yes 1
Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for taking time to share your experience. It is always nice to see a title “Great stay” and when it ends with “We will definitely stay here again…” I know we have created a memorable experience which is what we strive to do. I look forward to welcoming you back to The Westin Arlington Gateway when... More 

Michigan
Top Contributor
124 reviews 124 reviews
70 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty typical of a Westin. Our group rate was $229/night. WiFi was free, but that may have been opart of our group rate. The location is good in that it is walking distance from the metro (you will have to transfer if traveling from Reagan National). I didn't eat at the hotel (save meeting buffet), but the bartender was attentive... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. I am pleased we met your expectations as Westin and our bartender was attentive. We strive for excellence and hope to exceed your expectations when your journey brings you back to Arlington. Be well, More 

Allentown, Pennsylvania
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent 4 days at this Westin for a business conference and I found it to be clean, comfortable (mostly) and conveniently located. Valet parking is the only real option but the attendants are readily available and fast. Front desk staff were helpful and very friendly. My room was comfortable and quiet even though it was only two doors away... More 

Was this review helpful? Yes
Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for taking time to share your experience with us. I am pleased to hear our team was friendly and helpful. We have just completed a multi-million dollar renovation and adding the outlets to the lamps was part of that to accommodate out business travelers; you. I will ensure our housekeeping team is checking our beds, as... More 

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