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The Westin Arlington Gateway

4.0 of 5
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801 North Glebe Road, Arlington, VA 22203
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The Westin Arlington Gateway
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Ranked #28 of 48 Hotels in Arlington
A recent review
4 of 5 stars reviewed 6 days ago
Eric L
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613 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
89 reviews 89 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I travel to DC regularly. When prices are too high or availability too tight there, I always choose to stay at this hotel. It is very convenient to the Metro and only adds a few minutes to my commute. I like that being in Arlington, it enables my exploration of great neighborhood dining, encourages me to walk more, and is... More 

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Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a great location. It's about 20 minutes and $30 from National Airport. The staff is very friendly and willing to assist you in anyway possible. There is a nice sports bar, chinese restaurant and Buffalo Wild Wings right outside the hotel room doors. The price is reasonable for a DC hotel. The shower is great, large rain type,... More 

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Osprey
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

So I was here for 3 nights and had to change my room 3 times... but they did make good. Upon arrival I was told there was "no room at the inn!" They suggested I go to another one of their properties, not happening it was midnight. The manager made things right. However we were in town for a wedding... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and sharing your experience. Your experience will help us improve our guest service in the future. I am sorry to hear we were unable to accommodate your room type on the first night of your stay and further apologize for the noise during your second night. I am glad to hear the... More 

Calgary, Canada
Top Contributor
51 reviews 51 reviews
48 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Westin a couple of nights. Check-in went smoothly and check-out was easier - automatic with receipt emailed to me. The room was comfortable. Traffic noise was audible in the room although I was able to sleep fine. Bed was comfortable. Room not in tip-top shape though: bathtub backed up with water each time I took a... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and sharing your experience. We value your feedback and will use it to improve our guest service. I am sorry to hear the room did not meet our standards and have shared this with our engineering and housekeeping teams to review the process for correcting challenges such as the tub and safe... More 

Iowa City, Iowa
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I want to start by saying that the people who cleaned the rooms were really nice; however, most everyone else seemed pretty snooty. The location is good, but the hotel rooms seem to be getting a bit old. Amenities are nice. Part of our party was staying at another hotel just down the street and the difference was remarkable; at... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. We strive to exceed our guests’ expectations and I am sorry to hear we fell short for you. Your feedback will be used as a coaching tool to improve our guest services. Your perception of our team will be used as a coaching tool to... More 

San Antonio, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Relatively new hotel in a large urban development. Entirely non smoking. Adjacent to a large mall with an extensive food court. Not much recognition of frequent Starwood hotel guests. Views are mediocre. Quite close to the Ballston metro stop.

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. We will use your feedback to improve our guest’s experiences, particularly in recognizing our loyal Starwood Preferred Guests. We are in a very up and coming area and have just completed a multi-million dollar transformation of our guest rooms, meeting space and Starbucks. I hope... More 

Cambridge, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights during the Cherry blossom festival in Washington. (Which we had no luck seeing) The room was comfortable, bed was good, bathroom was fine. Enough space for the both of us. The concierge and front desk was helpful. Even the valet parking was fine just cost too much $29 per night. The only thing I... More 

Was this review helpful? Yes 1
Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. I am sorry to hear the noise was a challenge as we strive to provide a heavenly rest so our guest can leave here feeling better than when they arrived. I am pleased to hear you enjoyed the staff and the room and hope you... More 

Boston, MA
Top Contributor
99 reviews 99 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for three nights recently, primarily because it was the best place in the area that was also pet-friendly. Unlike most hotels, there was no additional fee for our dog. Unfortunately, there aren't too many green spaces nearby. Our room was spacious, the bed was comfortable, and there is free wi-fi. There is a mini fridge but no... More 

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and taking time to share your experience with us. I am pleased to hear you enjoyed your room and would like to let you know that our transformation is complete. We have done all of our guestrooms, new lobby décor and a full renewal of our Starbucks. We hope you will choose... More 

Albuquerque, New Mexico
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel a number of times with very uneven results. The rooms are nice and new. The staff is very helpful, but the logistics of the hotel are off...every...single....time. Valet has "misplaced" my vehicle twice, valet has brought me the wrong car once. Despite being away from my room all day, at least twice maid service... More 

Was this review helpful? Yes 1
Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. We strive for excellence and I assure you your feedback will be used as a coaching tool to improve our guests’ experiences. I am pleased our team was able to assist you with your challenges and will work with them to be more proactive in... More 

Fargo, North Dakota
Top Contributor
117 reviews 117 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Last stayed here couple years ago. Returned for meeting. Remodeling underway. Staff professional and efficient. Helpful. Room non-smoking (I think the whole hotel is). Quiet. Room nicely appointed. Exercise area reasonable size. Chlorine in air as next to pool, but I didn't notice in exercise area. Bar is better than average. Overall very nice, and did I say quiet.

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Kelly S, Director of Operations at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. I am pleased to see you enjoyed the Pinzimini Bar and Westin Workout. We do our best to have our guest leave feeling better than they did when they arrived and hope you will join us again when your journey brings you back to Northern... More 

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