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Hilton Garden Inn Arlington Courthouse Plaza

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1333 North Courthouse Road, Arlington, VA 22201
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Hilton Garden Inn Arlington Courthouse Plaza
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Hilton Garden Inn Arlington Courthouse Plaza
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690 reviews from our community

Traveler rating
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    69
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Arlington Courthouse Plaza
See the most recent reviews
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We were very pleased with our stay, at the Hilton Garden Inn Arlington Courthouse. The room was very comfortable and clean. The front desk staff, in particular Ms. Tolentino, were awesome. We will stay again

Was this review helpful? Yes
Juan R, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review

Thank you very much for your kind comments. It delights us to hear our guests complementing our efforts. I will share your comments with the team and in particular Ms. Tolentino and congratulate them for a job well done. We look forward to your next visit. Regards, More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel manager, Ms. Vargas was highly professional and extremely helpful. All Hilton properties should have a manager and front desk staff as terrific as Ms. Vargas. I had an issue and she dealt with it in a swift and effective manner. Thank you!!

Was this review helpful? Yes
Juan R, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review

Thank you very much for choosing us during your last visit to the area, and for taking the time to share your experience with us. Ms. Vargas is delighted to hear that she made such and impact during your stay. I read your review to her and her team this morning and used Ms. Vargas actions as the sample for... More 

Charlotte, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I would have to rate this hotel as one of the better that I have stayed at while travelling to the DC area. I had some issues with housekeeping but management resolved those issues and the stay turned into an enjoyable event.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Juan R, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review

Thank you very much for your great comments about our staff. I am truly sorry you experienced some issues with housekeeping but we are thankful you gave us the opportunity to correct them. It is of the most importance to us that every guest has an enjoyable stay with us and it is extremely rewarding to know that we were... More 

Maplewood, NJ, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Combination seminar & Valentines Day weekend trip to DC by car. This Hilton property provided best combination of location, rates & amenities vs the DC properties (with parking up to $35 per day). Metro station & multiple dining options within walking distance added to the attraction.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Juan R, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review

Thank you very much for your comments Kim. We are glad you enjoyed your stay with us. We appreciate your comments and look forward to your next visit. Regards, More 

Virginia Beach, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2015

In town with my kids for a volleyball tournament. I picked this hotel for its close proximity to a metro station (Courthouse Plaza) and Arlington National Cemetery. The room was nice, clean and spacious for one adult and two children. The fitness center was large with everything I needed for a quick workout (free weights, stationary bikes, treadmills, etc.). The... More 

Was this review helpful? Yes 1
Juan R, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review

Thank you very much for your feedback Dan. I have shared your review with the staff and Ernest and Chris are delighted they were able to make such a difference during your stay with us. We are proud to have them as part of our team and comments like yours are what motivates the entire team to continue providing the... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 16, 2015 via mobile

We came to the hotel to spend a holiday with our children who live in the area. The hotel is in a great location, wonderful accessibility to the metro and local restaurants and pubs. The rooms were clean, but did have a musty smell and a loud heating unit. Eric, Christopher and Ernest at the front desk were helpful, cheerful... More 

Was this review helpful? Yes 2
Juan R, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review

Thank you very much for your kind words. I shared your comments with the team and Eric, Christopher, Ernest and Andor are delighted they were able to make an impact during your stay with us. I also appreciate your comments regarding the room and the restaurant. It is feedback such as yours that allows us to review current practices and... More 

Allen, Texas
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 11, 2015 via mobile

I had stayed here before and like the location near the Metro and my favorite restaurant in the area, Ray's the Steak. Made the mistake of checking in online in a room at the end of the hallway, had to move rooms because wireless was nonfunctional.

Was this review helpful? Yes 1
Juan R, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review

Thank you very much for staying with us during your last visit to the area. I regret to hear that you had difficulties with the wireless connection and I hope it was not too much of an inconvenience. Our goal is for every guest to have a problem free and enjoyable experience. I am very sorry to hear we were... More 

Malpensa, Italy
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2015

Great location, great service. I've been here several times when travelling to Arlington. Whether I'm headed into DC (which it's right across from the metro) or headed to Arlington, it's close where I don't have to worry about being late.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Juan R, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review

Thank you very much for choosing the Hilton Garden Inn Arlington every time you come to the DC area. We are delighted to hear that you find our location convenient and appreciate your compliments regarding our service. I'll make sure to share your feedback with the team. We are looking forward to your next visit. More 

Wichita
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 1, 2015

This was overall a good place to stay for a few nights. However, the complementary Wi-Fi was intermittent and slow. Although I wasn't personally affected, others in our group were having difficulties with their key cards for the entire 5 days

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ray Z, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review

We appreciate the opportunity to serve your group and we value your business. I want you to know that we are presently in the process of upgrading the bandwidth in order to improve the wi-fi. This project will be completed shortly. Also we were improving the key system while you were here and that caused a few temporary issues, but... More 

South Carolina
Top Contributor
101 reviews 101 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed January 28, 2015

I usually rave about my Hilton Garden Inn's and Hamptons, but this one was a bit disappointing especially for the money. Although everyone I encountered was friendly this place was just not up to what I call HGI's normal standard. My room was a nice suite with a separate bedroom but was the worse color combinations I've ever seen in... More 

Was this review helpful? Yes 1
Ray Z, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review

We're sorry we didn't provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned with the appropriate team members. We try to make each guest experience a good one and we're sorry we did not succeed this time. Thanks again for your feedback. More 

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