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All 47 Arlington hotels

Marriott Crystal Gateway

3.5 of 5 Hotel   |   1700 Jefferson Davis Highway, Arlington, VA 22202
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Ranked #19 of 47 hotels in Arlington
A recent review
4 of 5 stars reviewed 2 days ago
blouwho Wisconsin
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717 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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Wisconsin
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our family of 4 stayed here for a weekend visit to Washington. The underground access to the metro was super convenient. Hotel staff were friendly and helpful. Our room was clean and comfortable. There weren't many restaurant choices very close for dinner, as the mall shops closed rather early in the evening, so we walked a bit further than we... More

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FL
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My sister and I stayed overnight, after taking the AutoTrain from Florida. We were too tired to immediately go and see the sights. The concierge suggested a sightseeing bus tour that evening. It was just right! We had time for a rest in the afternoon and then enjoyed seeing the monuments and other DC sights. When the bus was late,... More

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Japan
Contributor
20 reviews 20 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for several days on business. The hotel room was clean and spacious, nice soaps and shampoos, but no tea/coffee making facilities. I was on the 12th floor and near the icemachine which was incredibly noisy at times at night. Breakfast was served as part of our conference, but for those of us with dietary restrictions, we only got one... More

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Faraz A, Guest Relations Manager at Marriott Crystal Gateway, responded to this review

Dear TokyoMum, Thank you for taking time to complete a Trip Advisor survey for your most recent stay at the Crystal Gateway Marriott. We appreciate your time and feedback as this will allow us to improve our services, such as the menu varietywith options for folks with dietary restrictions. We offer several menu choices and will look into ways of... More

New York
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Very friendly reception and registration area. Friendly staff in general. Nice location directly contiguous to the Metro - just a few stops to downtown. The pool and exercise facility is very nice. But a number of small annoyances aggregated into and unsatisfying experience. 1. The electromagnetic strips on the keys to the room (and the garage) were unreliable. Initially I... More

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Faraz A, Guest Relations Manager at Marriott Crystal Gateway, responded to this review

Dear Danmurphy, Tahnk you for taking time to complete a survey regarding your most recent stay at the Crysal Gateway Marriott. You mentioned several issues that impacted your stay and i am very sorry that your experience was not as excellent as we would have hoped for. There were several things that you mentioned we need to work on to... More

California
Top Contributor
91 reviews 91 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

There is two Marriott nearby, and we had a hard time distinguishing the two prior to our arrival. We finally went with Gateway since the agent on the phone was much nicer than the other Marriott. It was important that we had a direct Metro access (it can get rainy and hot in D.C. this time of year), and the... More

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Charlottesville, Virginia
Top Contributor
258 reviews 258 reviews
36 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here the night before an early morning flight out of National Airport. The room was nice, clean and spacious enough for 3. Shuttle to the airport ran on time (every 20 minutes). In addition they have a deal where long term parking is only $6.50 a day which is much much cheaper than the airport's long term economy... More

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Menlo Park, California
Top Contributor
62 reviews 62 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cam on a business trip and took advantage of the weekend rates to share a weekend in DC with my husband. The hotel is great for flying into Reagan airport, and access to the subway is excellent. The rooms are well appointed, clean and safe - good business class hotel. The staff was friendly and helpful.

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Plainfield
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place if visiting DC. Metro just steps away from our room and the hotel staff and service was outstanding. Did like the $26.00/day parking fee. but, it is Wash DC, Breakfast at the hotel buffet great as well as the service. Under the hotel a real nice mall and the streets surrounding the hotel have plenty of food locations... More

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Geneva
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

CONS: It was a dark room with lousy lighting and was also ice cold- the A/C did not adjust. I had the thermostat set at 82 and it was all I could do to get out of bed, jump in the shower, get dressed and get out of the room. The common areas were equally arctic. There is no complimentary... More

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Faraz A, Guest Relations Manager at Marriott Crystal Gateway, responded to this review

Dear westrafters, Thank you for taking time to complete an online survey regarding your recent stay at Crystal Gateway Marriott. I truly appreciate your feedback and wanted you to know that we will be making changes based on the feedback recieved. I will share your feedback with appropriate departments within the hotel so we can continue to improve based on... More

Louisburg, North Carolina
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was very clean and the staff at the desk was great. They made sure we had everything that was needed. Check in and check out was a breeze with my mobile app and receipt was emailed to me in a timely manner. Room service was good and the bread pudding there is a must try.

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Additional Information about Marriott Crystal Gateway

Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Crystal Gateway 3.5*
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Crystal Gateway Marriott
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Arlington #18 Business Hotel in Arlington #18 Family Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
The Crystal Gateway Marriott offers an ideal location for vacations, business trips and weekend getaways. We are only one mile from Reagan National Airport and provide complimentary shuttle service to and from for our guests.The Crystal City underground can be accessed from our lobby offering direct access to the Metro system and a multitude of restaurants and shopping. Guests can also take advantage of complimentary WiFi in our lobby and multiple dining options within the hotel including Einstein Bagels. We're also minutes from the sites and sounds of Georgetown, Old Town Alexandria and unbelievable shopping at The Fashion Centre at Pentagon City. Our hotel provides 34,300 sq. ft. of meeting space and 27 meeting rooms with an on-site business center and Hertz rental desk. ... more   less 
Number of rooms
697

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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