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All 48 Arlington hotels

Marriott Crystal Gateway

3.5 of 5 Hotel   |   1700 Jefferson Davis Highway, Arlington, VA 22202
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Ranked #18 of 48 hotels in Arlington
Certificate of Excellence 2013
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656 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Huntington, New York
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel was clean. Air vents are loud in the room. Elevators and parking were the big problem. More than half were broken, and for such a large hotel, 2 elevators makes for long lines to go up and down. Parking garage did not have enough spots, and the directional arrows are all worn away.

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

1st room-black hairs on the bed 2nd room-black hairs on the bed, front desk was unapologetic and asked me to wait for the housekeeping manager. She came up, I showed her, she picked up the hairs on the bed and threw them on the floor. Took me to room #3. 3rd room-beds were finally clean. Later on, the shower had... More

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Stanwood, Michigan
Top Contributor
60 reviews 60 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Crystal City Marriott included free parking and was close to a metro stop. Since we were going into Washington, DC we just wanted to park the car and be able to get on the metro. We were not only close, but there was the ability to get there without going outside. Be sure to check out the specials that... More

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Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this Marriot for one night to catch a Washington Nationals game. This hotel was very nice and cozy. We were able to catch the metro very easily because there is a tunnel going straight to it in the lobby. That part was amazing so we didn't have to find a metro station. The front desk clerk was... More

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Ewa Beach, Hawaii
Top Contributor
181 reviews 181 reviews
161 hotel reviews
391 helpful votes 391 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Ok, I come to DC frequently to attend meetings. This time I brought my son along, and my mother to watch him. I needed two rooms, and found an attractive rate at the Marriott Crystal Gateway. Checkin was handled efficiently, the people friendly, and everything orderly. Here are some observations - of the two rooms, the double-bedded room was on... More

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Senior Contributor
44 reviews 44 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is in good condition, clean, and in a convenient location on Arlington. Friendly front desk staff and nice room. Parking was tricky as the garage was full each day of my stay, and on street parking has a two hour limit

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Maimy C, Manager at Marriott Crystal Gateway, responded to this review

Dear CaliCoves, Thank you for choosing the Crystal Gateway Marriott when visiting the Washington, D.C. area! We appreciate you taking the time to post your review. We look forward to your return visits! More

Senior Contributor
35 reviews 35 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We love the close proximity to the Metro station, it is the first stop from Reagan International Airport. They were remodeling the pool the last time we stayed there. Service is good, linens were stained but room was clean. Elevators need some work. We had the buffet breakfast which was great!

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Ve'an R, Manager at Marriott Crystal Gateway, responded to this review

Thank you for taking the time to share your experience at the Crystal Gateway Marriott. We appreciate your feedback and are delighted that you enjoyed the breakfast buffet. As we continue to improve our hotel, we have modernized our swimming pool and it is now open. We are modernizing our elevators as well to ensure peak performance. I am happy... More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here for a week long conference. Large hotel. Great location with direct underground walkway to the Metro (which is the very best way to get around DC)! Room was OK but the view was great. The staff was great and always helpful. Very busy place with folks in and out all the time, but very pleasant. Very pricy!! You... More

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Philadelphia, PA
Top Contributor
271 reviews 271 reviews
101 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are ok. No safes in the rooms or mini fridge. The mattress was fine but the sheets appeared that they ironed folds into them. The gym is older and not very nice. Everything was ok but not anything great. My conference was in the hotel which was convenient.

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Maimy C, Manager at Marriott Crystal Gateway, responded to this review

Dear Detraveler_7, Thank you for staying, and for your post. I'm happy to inform you that all mattresses were recently replaced; I have shared your comment regarding the sheets with our Director of Services. I have also shared your feedback regarding the gym with our management team. Safes are available at the reception desk, and refrigerators are available upon request!... More

Lincoln, Nebraska
Top Contributor
69 reviews 69 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a conference combined with a family vacation. Our start here was awful - after navigating the horribly tiny and congested garage, we stood in a long line with our luggage for check in, only to be told that they oversold the hotel and we were being sent down the street to the Renaissance. To add insult... More

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Maimy C, Manager at Marriott Crystal Gateway, responded to this review

Dear Stefanie H, Thank you for taking the time to post your review. We strive to provide an excellent arrival experience for our guests, and we are sorry to hear that we did not do so in this case. The gift of your feedback will help us improve the service we offer. We are grateful for your comments regarding our... More

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Additional Information about Marriott Crystal Gateway

Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Crystal Gateway Hotel
Crystal Gateway Marriott
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott
Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Arlington
#16 Business Hotel in Arlington
#19 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Crystal Gateway 3.5*
Official Description (provided by the hotel):
The Crystal Gateway Marriott offers an ideal location for vacations, business trips and weekend getaways. We are only one mile from Reagan National Airport and provide complimentary shuttle service to and from for our guests.The Crystal City underground can be accessed from our lobby offering direct access to the Metro system and a multitude of restaurants and shopping. Guests can also take advantage of complimentary WiFi in our lobby and multiple dining options within the hotel including Einstein Bagels. We're also minutes from the sites and sounds of Georgetown, Old Town Alexandria and unbelievable shopping at The Fashion Centre at Pentagon City. Our hotel provides 34,300 sq. ft. of meeting space and 27 meeting rooms with an on-site business center and Hertz rental desk. ... more   less 
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