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All 47 Arlington hotels

Marriott Crystal Gateway

3.5 of 5 Hotel   |   1700 Jefferson Davis Highway, Arlington, VA 22202
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82%
Ranked #18 of 47 hotels in Arlington
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707 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glen Gardner
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed a great weekend stay at this hotel in July 2014, for a brief family visit to DC. We requested 2 connecting rooms since we had our two 14 year old nephews with us. They can't commit to connecting rooms but suggested that I call the morning of our arrival and then were able to confirm that we would... More

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Lima
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

For visiting Washington DC this is a great choice: the Crystal City Metro station is connected to the hotel lobby and it is only a 10 minute ride to L´Enfant Plaza station (near the National Mall). It has a swimming pool that in summer is open 10 am to 10 pm, and if breakfast seems expensive, you can find many... More

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Stafford, Virginia
Top Contributor
103 reviews 103 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was stranded in this hotel during one of the great snow storms of 2014. The hotel was well staffed, with excellent customer service for a hotel full of cranky travelers. The room was very well appointed. The restaurant selection within the hotel was greatly appreciated. The hotel has an underground walkway to the Metro, making the trip to the... More

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Granada Hills, Ca
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I originally had some problems booking the hotel through Marriott Reservation Line they only booked my for 1 night instead of the 4 nights I originally requested. When I called the hotel directly to get my problem fixed, Carla Grisi took care over the problem and her customer service was outstanding. When we arrived to the hotel the excellent service... More

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Maimy C, Manager at Marriott Crystal Gateway, responded to this review

Dear Allise T, Thank you for staying at the Crystal Gateway Marriott, especially for your awesome review! We are glad you enjoyed your stay with us – the comfort of our guestrooms, the breakfast in our Mez Restaurant, our convenient location, amenities, and excellent customer service. We have shared and celebrated your kind remarks with Carla, and the reception staff... More

Maryland
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is dated, and a friend staying there had a very smelly room. Our room had a chemical smell. Elevators inadequate for large conference groups. Convenient location to all shops and metro. Hotel has a curfew so if the event you are attending exceeds that, well, you just have to cut it short. Okay pricing for area, bit high... More

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Maimy C, Manager at Marriott Crystal Gateway, responded to this review

Dear DCFlyers, Thank you for your business, and for taking the time to post your review regarding your recent stay at the Crystal Gateway Marriott. I am glad to hear you enjoyed our hotel’s location and concourse to the Crystal City underground shops, and metro. I can imagine how frustrating it must have been for you, when you expect the... More

Madison, Wisconsin
Top Contributor
95 reviews 95 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel offers reliable high quality accommodations conveniently located next to Reagan National Airport, close to shops and restaurants and right on the metro line so Washington DC is accessible without actually staying in the heart of the city. The underground tunnels are very convenient with the heat and weather variations in DC IF you don't mind walking to restaurants... More

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Maimy C, Manager at Marriott Crystal Gateway, responded to this review

Dear Loki_and_Odin, Thank you for staying at the Crystal Gateway Marriott and for posting this wonderful review about your experience at our hotel. We are pleased to read you enjoyed your stay at our hotel, especially the comfort of our guestrooms, facility and amenities! Our location offers our guests the convenience of being only minutes from Regan National Airport, and... More

Calgary, Canada
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I'm happy to report that after a series of negative experiences at this hotel, the service level has improved significantly. The entire experience was positive with staff anticipating my needs and going out of their way to ensure that challenges associated with the volume of students in the hotel were of no impact to the rest of us who stay... More

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Maimy C, Manager at Marriott Crystal Gateway, responded to this review

Dear ScreamingAnvil, Thank you for taking the time to share your past experience at the Crystal Gateway Marriott. We are extremely thankful for the opportunity you gave us to regain your trust in our ability to take great care of you! We are delighted that you thoroughly enjoyed your stay with us – especially for mentioning our staff service. Thank... More

Saskatoon,SK Canada
Top Contributor
153 reviews 153 reviews
62 hotel reviews
473 helpful votes 473 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I want to thank Trip Advisor on this one. Its an out of the park home run. Please be careful when booking or travelling to this hotel as they have a sister property called the Crystal City Marriott @ Reagan National Airport which is a block and a half away. People get off the courtesy airport shuttle at the wrong... More

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Contributor
13 reviews 13 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The first time i entered i was impressed as it looks so nice. The hotel is walking distance to various restaurants nearby and also the WMATA public transportation. Unfortunately, the shops in the crystal gateway city, which are connected with the hotel, have very short hours, they close by 6-7 p.m. What impressed me the most is the wifi. I... More

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Faraz A, Guest Relations Manager at Marriott Crystal Gateway, responded to this review

Dear Gita A, Thank you for taking the time to complete a survey about your recent saty with us. We appreciate your great comments about the location, access to Metro and accessibility to shops and restaurants. We feel we have the best location in Metro DC area and our guest confirms it regularly for us. As for the WIFI, i... More

Wichita, Kansas
Top Contributor
79 reviews 79 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just spent a week at the Gateway Marriott and definitely enjoyed the experience. We were intending to stay at the Marriott Crystal City but the prices jumped by $100 a night so we booked the Gateway. The nice thing about the hotels is that both are connected by an underground tunnel and it only takes about 7 minutes... More

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Additional Information about Marriott Crystal Gateway

Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Crystal Gateway 3.5*
Reservation Options:
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Crystal Gateway Marriott
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Arlington #15 Business Hotel in Arlington #22 Family Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
The Crystal Gateway Marriott offers an ideal location for vacations, business trips and weekend getaways. We are only one mile from Reagan National Airport and provide complimentary shuttle service to and from for our guests.The Crystal City underground can be accessed from our lobby offering direct access to the Metro system and a multitude of restaurants and shopping. Guests can also take advantage of complimentary WiFi in our lobby and multiple dining options within the hotel including Einstein Bagels. We're also minutes from the sites and sounds of Georgetown, Old Town Alexandria and unbelievable shopping at The Fashion Centre at Pentagon City. Our hotel provides 34,300 sq. ft. of meeting space and 27 meeting rooms with an on-site business center and Hertz rental desk. ... more   less 
Number of rooms
697

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