We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Gateway Marriott

Hotel website
Hotel deals
Hotel packages
1700 Jefferson Davis Highway, Arlington, VA 22202
Special Offer
Save 15% This Summer!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crystal Gateway Marriott
Professional photos View all
Browse nearby
Crystal Gateway Marriott
Crystal Gateway Marriott
Crystal Gateway Marriott
Add Photo Write a Review

888 Reviews from our TripAdvisor Community

Traveler rating
    359
    360
    117
    32
    20
See reviews for
199
113
66
377
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (888)
  • Mar-May only
    (300)
  • Jun-Aug only
    (223)
  • Sep-Nov only
    (211)
  • Dec-Feb only
    (154)
All months
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband, myself and our 2 young children stayed here. We arrived late in the afternoon to check in. I was greeted by a staff person at the front desk who was very nice. Check in went very smooth even though I booked through Expedia. I was not informed that a rollaway would cost additional money until check in. The... More 

Was this review helpful? Yes
New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I am surprised at the number of good reviews of this hotel - folks really must have low expectations. If you stay at Marriotts regularly, you will be instantly familiar with this typical mid-1980s suburban Marriott conference hotel with the typical mid-2000s Marriott makeover. My problems started when I arrived at the room. As is often my luck, I arrived... More 

Was this review helpful? Yes
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Cascascas, Thank you for taking time to complete a review of your recent stay at Crystal Gateway Marriott and we are very sorry to hear that your stay was less that excellent. We agree that having requested a quiet room should have been accomodated after the first request and should not have taken several tries. We strive to provide... More 

Mount Pleasant, South Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is mainly used for large group conventions. It is fairly convenient to the metro, but the Crystal Gateway Marriott would be more convenient to travel to other attractions if you are not locked down to your hotel. Save yourself the wait for hotel transportation. On days with large arrivals, you could be waiting for the 2nd-3rd shuttle to... More 

Was this review helpful? Yes
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Mkclark13, Thank you very much for submitting a review on behalf of Crystal Gateway Marriott. We truly appreciate your loyalty to Marriott and will be reviewing the airport pick up process on busy arrival days to make sure guests are not waiting more than the 20 minutes we promise. Thanks again and we hope to see you return in... More 

Honolulu, Hawaii
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

The entire hotel was sold out 2 months before my conference, as was their sister property across the street. As were 8 other properties in the surrounding area. But the conference organizer spoke with the hotel manager and they managed to "find" me a room--GREAT room--for the conference price. The food was outstanding, as was the service and hospitality. Be... More 

Was this review helpful? Yes
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear beentoDPRK, Thank you for taking time to complete a survey on behalf of Crystal Gateway Marriott! We are proud to have great associates who try to go above and beyond in every guest interaction. We are also glad that you found the metro access and underground shopping area convenient. We hope to see you return during your next trip... More 

San Anselmo, California, United States
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is an excellent hotel for both business an pleasure when staying in the Washington, DC area. Only minutes to the Washington Mall via the Metro line and close by shopping and eateries. Located in the Crystal City area of Arlington, Virginia, this hotel offers its own bar and restaurant, pool and workout space and you can use the underground... More 

Was this review helpful? Yes
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear wavcpa, Thank you for completing a fantastic survey on behalf of the Crystal Gateway Marriot! We appreciate your time and happy to hear your comments about great service you recieved at the hotel. Thank you for your loyalty to Marriott! Crystal Gateway Marriott More 

Top Contributor
61 reviews 61 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a long weekend conference last month. Rooms were overall very clean, albeit a little small. The conference area was perfect for a gathering of around 450, well set up and easily accessible. Ease of access to the city via the Metro and cool walk through tunnel system to local malls made getting around to places of interest... More 

Was this review helpful? Yes
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Joe S, Thank you for taking time to complete a survey of Crystal Gateway Marriott. We appreicate your positive feedback and your loyalty to Marriott. We hope to see you again whenever your travels bring you back to Washington DC! Crystal Gateway Marriott More 

Arlington, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

Our stay at the Crystal Gateway Marriott in Arlington, VA was wonderful!! Our first contact at this beautiful facility began with the front desk and was greeted by a lovely young lady named Toijah! With her genuine interest and warm smile, checking in was a breeze! Although we were part of a large conference, Toijah made you feel like you... More 

Was this review helpful? Yes
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Brenda D, Thank you very much for the wonderful review! Your feedback lets us know our associate’s efforts are appreciated. Toijah does a wonderful job, and we will be happy to pass your thoughtful comments along to her. We look forward to another opportunity to welcome you back, Toijah will be here waiting when you return! Thank you again... More 

Pace, Florida
Top Contributor
128 reviews 128 reviews
9 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 4 nights @ this location in May. The hotel was busy but well maintained. Our room was clean and tidy. The hotel offers fruit infused water in the lobby which was a treat after exhausting sightseeing. The bell man was fantastic! Lastly, the free shuttle was easy both coming and going to the hotel. Why not 5... More 

Was this review helpful? Yes
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear TravelingfromPace, Thank you for your review and feedback. We are happy to read that you enjoyed your stay, and our location. Please think of us the next time you are in the area, we’d love to host your stay again. More 

Windham, New Hampshire
1 review
5 of 5 stars Reviewed 1 week ago

I cannot say enought about the staff at the Gateway Marriott in Crystal City, VA. A very big thank you to Katie Amilca for her outstanding display of true hospitality. Her many kindnesses to me and other family members during our visit made us feel welcomed and special. My husband and I are also very grateful for MD and his... More 

Was this review helpful? Yes
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Deborah052015, Thank you so much for posting such an amazing note! We are delighted to read that you and your family enjoyed your stay with us. I am certain that Katie and MD will appreciate being recognized for their great customer service! We truly appreciate your business and we would love to see you again soon. Kindest regards, Maimy... More 

Villanova
Top Contributor
89 reviews 89 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Traveled with a group of teens and needed 4 rooms. Front desk was very accommodating placing us in the same wing of the building. The hotel was sold out. Extra beds were placed in the rooms as we requested.The breakfast concession in the lobby does not open early enough to handle the crowds with full hotel. I am a Marriott... More 

Was this review helpful? Yes
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear snwa, We are grateful that you chose the Crystal Gateway Marriott for your lodging accommodations during your trip to the Washington, D.C area. Thank you for taking the time to share your feedback. It would be wonderful to welcome you back the next time you come to the city, so please keep us in mind! More 

Questions? Get answers from hotel staff and past guests. Ask a question

206 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (176)
Viewed
Room/suite (62)
Viewed
Hotel & grounds (20)
Viewed
Bathroom (19)
Viewed
View from room (10)
Viewed
Dining (17)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
1:51
Videos (1)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (9)
Viewed
Dining (2)
Viewed
Other (14)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay