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Crystal Gateway Marriott

3.5 of 5 1700 Jefferson Davis Highway, Arlington, VA 22202
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Crystal Gateway Marriott
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818 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Otis, CO
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is located above metro station and a great deal of the Crystal City Shopping Center which is super convenient. Free airport shuttle. Wi-fi in lobby and conference areas although I still do not understand why the higher quality hotels do not provide free wi-fi to guest rooms like the smaller places do. Really my only gripe is that the... More 

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Alexandria, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Love it's location and amenities, I enjoyed this hotel very much. The rooms are large and service was high quality. I recommend this hotel if your looking for a nice place with perfect locale to shop and eat. The metro is just steps away so you can make that trip to a DC or other places around town.

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NYC
Top Contributor
93 reviews 93 reviews
66 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

This Marriott seems to be the larger of two Marriotts attached to the same mall of shops (and be careful you select the correct one - i did not at first when I came out of the subway, so it is a bit of a trek with luggage between them). There is a dedicated check-in desk for Elites so use... More 

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Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear ccgworldtraveler, Thank you for choosing the Crystal Gateway Marriott for your stay. We are happy to read that you enjoyed our hotel, the central location, the concierge lounge and the service provided by our lounge attendants! We welcome the opportunity to see ourselves thru the eyes of our customers, thank you for your feedback regarding the Mobile Check-in App,... More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 1 week ago

I was a little skeptical of the hotel from the outside as well as the location, however upon entering, I was amazed. This hotel is very upscale, with a variety of amenities, including and onsite Einstein Bagel place, Hertz rental car, metro accessible from there lobby and a variety of upscale restaurants nearby.The rooms were very clean, the bed was... More 

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Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear MrsJDocket, Thank you very much for sharing your experience at the Crystal Gateway Marriott with other TripAdvisor users. We are grateful for your kind remarks, and hope you will stay with us again in the near future! More 

Contributor
12 reviews 12 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Crystal Gateway Marriott in Arlington when we came to visit family. The hotel and rooms were very clean, the staff was friendly and we enjoyed the hotel. The location was great and there was a lot to do with the underground mall area and the general location. We would have enjoyed more time to check things... More 

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Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Ericamort, Thank you very much for taking the time to share such wonderful review of our hotel! We are delighted to read that you enjoyed your stay with us, and the convenience of our location. We look forward to your return visit. More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for three days in December. The location is absolutely brilliant. The hotel has an inside route to the Metro station so you dont even have to exit the hotel to catch a metro. The staff was very courteous. My booking from expedia included a wifi so I didnt have to pay any extra for it. The internet was... More 

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Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear LonelyTraveller15, Thank you for taking the time to share your experience at the Crystal Gateway Marriott. We are glad to hear your stay was so nice. You are right, our central location and proximity to the Metro is definitely a plus – thank you for mentioning! We hope to serve you again whenever you are in the DC area. More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The courtesy and hospitality at this hotel were exceptional. For example, Sharon at reception was very welcoming. She later found out we were in the city to celebrate my birthday. A handwritten greeting was under my door the next morning! Amaz, Husniya, and others in Restaurant Mez were very friendly and accommodating for breakfast and a lunch party. The room... More 

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Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Jazz028, Thank you for taking the time to post your review. We are delighted you enjoyed your stay with us, and the convenience of our location. I will be happy to share your kind remarks with Sharon, Almaz, and Husniya! We look forward to welcoming you back soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

upon arrival from Maine to attend a conference, some of our equipment needed was delivered ahead of us. The bell staff were so helpful in gathering the items needed and continued to assist on moving us and the equipment around the conference as needed and were way ahead of our needs with suggestions that would ease the flow. Amazing group... More 

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Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Dean F, Thank you very much for the wonderful review of our hotel. I'm thrilled to read that we were able to take such great care of you. We can't wait to have another opportunity to welcome you back! More 

Fairplay, Colorado
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First stay in this DC hotel. Previous stays have been located more centrally to the hill, but the availability of the Metro virtually at the door, gives options other than cab transportation that is hard to beat. This is a very large hotel with good conference facilities and with Crystal City shops accessible through convenient tunnel ways, it leads itself... More 

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Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Linda B, What a nice review - Thank you! We are delighted you enjoyed your stay with us, and the convenience of our location. We appreciate your business and we would love to see you again soon! More 

Kernersville, North Carolina, United States
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is very large but seems to accommodate the volume very well. I do not feel that we were as comfortable with our kids as most places.The restaurant had buffets and the best wait staff ever! The elevators have been fixed since our last visit.

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Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Teresa T, Thank you for sharing your experience at the Crystal Gateway Marriott. We appreciate you giving us the opportunity to host you and your family again, and hope that you will choose us when your travels bring you back to the D.C. area! More 

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Additional Information about Crystal Gateway Marriott

Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crystal Gateway Marriott 3.5*
Number of rooms: 697
Reservation Options:
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott
Hotel Style:
#5 Romantic Hotel in Arlington
#14 Family Hotel in Arlington
#19 Business Hotel in Arlington

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