We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Gateway Marriott

Hotel website
Hotel deals
Hotel packages
1700 Jefferson Davis Highway, Arlington, VA 22202
Special Offer
Free Parking & Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crystal Gateway Marriott
Professional photos View all
Browse nearby
Crystal Gateway Marriott
Crystal Gateway Marriott
Crystal Gateway Marriott
Review This Hotel

841 reviews from our community

Traveler rating
    341
    341
    109
    30
    20
See reviews for
186
109
65
352
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (841)
  • Mar-May only
    (253)
  • Jun-Aug only
    (223)
  • Sep-Nov only
    (211)
  • Dec-Feb only
    (154)
All months
Owensboro
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Loved this hotel. The staff are very friendly as well as the valet. I ordered room service at breakfast time and the food simply amazing. I enjoyed the restaurants attached to the hotels.very good deals. The hotel was very convienent because of all the amenities and the attached restaurants and stores.I did not swim, however i did go down to... More 

Was this review helpful? Yes 1
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear mnwelch2013, Thank you so much for staying with us, especially for taking the time to write this wonderful review of our hotel. We are thrilled that you love our hotel, amenities, and services, and can’t wait to have another opportunity to welcome you back. Our friendly staff will be here waiting when you return! Kindest regards, Maimy Castellanos More 

Wisconsin
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is fantastic - minutes from the airport and an escalator ride away from the Metro. Rooms were comfortable. Several restaurants in walking distance. This hotel is a great alternative to staying in DC proper.

Was this review helpful? Yes 1
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear BeeMass, Thanks for your visit and your post. We are delighted that you enjoyed your stay with us, and our convenient location. If you are ever in the area again, we would love to host your stay! More 

St Augustine Beach, Florida, United States
Top Contributor
119 reviews 119 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Close to airport and located right above the metro and Crystal City underground. Hotel itself was nice, clean and comfortable. The convenience of the underground shopping and dining made this a value. Hotel restaurants were below average but that is quite common.

Was this review helpful? Yes 2
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Douglas C, Thank you for your business and for your post. We appreciate you taking the time to share your feedback regarding your recent stay, and we are happy to read that you enjoyed our hotel and perfect location! We hope you will choose us when another opportunity arises. Kind regards, Maimy Castellanos More 

Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Within minutes of arriving at the Crystal Gateway Marriott from the airport I saw former Speaker Newt Gingrich walk by in the lobby! The hotel hosts many large conferences and conventions. Crystal City is such a convenient place to stay while visiting DC. Not only is the hotel located on top of the Crystal City metro station, the underground network... More 

Was this review helpful? Yes
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Ali C, Thank you so much for your comments! We’re thrilled that you enjoyed your stay, and we’re very happy to hear of your experience with the staff. If you’re ever back in the Arlington area, we would love to host your stay again! More 

Myersville, MD
Top Contributor
107 reviews 107 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We needed an overnight stay near the airport due to a very early flight the next morning. The hotel is large and near many DC activities. Parking can be expensive but we suggest trying the Snag A Space option you can do online ahead of time. We arrived during a snowstorm and the hotel was packed. Even though it was... More 

Was this review helpful? Yes
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear TravelFans3, Thank you for giving us an opportunity to host you, especially for taking the time to share your experience with other TripAdvisor users! We hope you will think of us for another stay the next time you fly out of Regan National Airport. Thank you again for your review. More 

Painesville, Ohio
Top Contributor
86 reviews 86 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel: bell boys, concierge, metro quick access through underground connection via Crystal City Shops, bus stops right out front, walkable distance to the Pentagon and Ronald Reagan International Airport (wouldn't suggest dragging your luggage). They have an indoor/outdoor pool with hot tub. Workout center on floor 2 (Floors are Lobby level: restaurant, concierge, etc. 1 st floor: restaurant, conference... More 

Was this review helpful? Yes
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear ShadowtheKitty, Thank you for choosing the Crystal Gateway Marriott for your recent stay, especially for taking the time to post your review. We’re glad you enjoyed the amenities at the hotel and we appreciate your feedback. Please think of us the next time you are in the area. We would love to welcome you back. More 

Celeste
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel is still nice, but saw a few things that need to be changed or updated. Price of rooms should afford management funds to make sure repairs are made in a timely manner. The hot apple cider was delicious as usual.

Was this review helpful? Yes
Faraz A, Manager at Crystal Gateway Marriott, responded to this review

Dear pjlanier1946: Thank you for sharing your feedback regarding your stay at our hotel, The Crystal Gateway Marriott. I'm happy you thought our hotel was nice and you enjoyed our "hot apple cider". Also, l welcome any additional feedback regarding your observations for updates and changes you see fit at our hotel as I would love to share this information... More 

Senior Contributor
32 reviews 32 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have had the luck to be able to stay at this great property several times over the years. My recent stay was exceptional for a couple of reasons. 1. I was given a generous suite upgrade - the room was exceptionally comfortable and, as always, clean. There were ample hookups for all my tech and the wi fi is... More 

Was this review helpful? Yes
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Jason W, Thank you for submitting a review of your recent stay at Crystal Gateway Marriott. I am sorry to hear that your room service order never arrived, but am happy to know that we were able to overome that. Our staff does a great job of overcoming mistakes and i am happy to see they recovered from it... More 

Hattiesburg, Mississippi
1 review
5 of 5 stars Reviewed 2 weeks ago

I truly feel that on a day when you are tired and your plane was delayed it was really very nice to have a hotel clerk at the Crystal Gateway Marriott by the name of Toijah Bowles who is a Guest Service representative to check you in at the hotel. She was very nice and cordial. She was very helpful... More 

Was this review helpful? Yes
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Richrd B, Thank you for completing a survey on our behalf based on your most recent stay with us. I am so happy to hear that Toijah was able to accomodate you during check in and will be sure to pass along your comments to her. We hope to see you back in the near future! More 

El Paso, Texas, USA
Top Contributor
313 reviews 313 reviews
34 hotel reviews
205 helpful votes 205 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I still love coming and having the rice bean soap to wash my hands with. The rooms are great, the service is great, and they treat elite members well. We will return. The mez has an amazing breakfast. I was full all day, what a great perk for gold and platinum members

Was this review helpful? Yes
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Hsphoser36, Thank you for submitting a great review highlighting the hotel and the service you recieved. We appreciate your loyalty to Marriott and for being an elite member. Our Mez breakfast buffet is one of the best in the area and we recieve similar comments from guests on a daily basis in those regards. Thanks again and see you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

198 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (168)
Viewed
Bathroom (17)
Viewed
Room/suite (57)
Viewed
View from room (10)
Viewed
Dining (17)
Viewed
Hotel & grounds (19)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
1:51
Videos (1)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (9)
Viewed
Dining (2)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question