We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Gateway Marriott

Hotel website
Hotel deals
Hotel packages
1700 Jefferson Davis Highway, Arlington, VA 22202
Special Offer
FREE Wi-Fi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Crystal Gateway Marriott
Professional photos View all
Browse nearby
Crystal Gateway Marriott
Crystal Gateway Marriott
Crystal Gateway Marriott
Write a Review

865 reviews from our community

Traveler rating
    352
    350
    113
    30
    20
See reviews for
195
111
65
361
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (865)
  • Mar-May only
    (277)
  • Jun-Aug only
    (223)
  • Sep-Nov only
    (211)
  • Dec-Feb only
    (154)
All months
Graham, Washington
Contributor
19 reviews 19 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I checked to this Marriott while in Chicago during my travel to National Airport in DCA. When I arrived I got head-of-the-line privileges and my room key was ready for me. I have stayed at this property many times in the past 20 years, but this is the first time I've rated it. The hotel staff went out their way... More 

Was this review helpful? Yes
Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

The location simply can not be beat. Underground access to the Metro from the Hotel. I purchased Metro passes as part of my booking package and had difficulty using them, I explained the situation to the front desk and was promptly comp'ed on my bill. Great customer service.

Was this review helpful? Yes
Toronto
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were visiting DC for primarily sight-seeing and we book this hotel as it strikes a good value between distance/convenience and quality of hotel. Let's just say that we made the right decision. Location: 5 out of 5. wise this hotel is situated @ Crystal City Metro Stop which is roughly 20-30 minutes away to major sights in Washington DC... More 

Was this review helpful? Yes
Tuscaloosa, Alabama
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is a short airport shuttle ride from DCA. The hotel has been here a while but is maintained well and the staff were great. The restaurant was superb and the bar had great service even on the busiest nights. The hotel is connected to an underground with food, coffee, shopping and convenience stores. The Metro stop is easy... More 

Was this review helpful? Yes
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

TideRider_1 Thank you for your business and for your great post. We appreciate you taking the time to share your experience at our hotel with other users. We would love to host your stay again when your travels bring you back to the area! More 

Minneapolis, Minnesota
Top Contributor
580 reviews 580 reviews
51 hotel reviews
304 helpful votes 304 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for a conference and would say the meeting room layout was a bit sprawled out over the hotel. The hotel is nice, and the good thing about this area is that everything is close to the metro, so getting into DC is easy. This hotel doesn't look like much from the outside but the interior and rooms... More 

Was this review helpful? Yes
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear TryppAdams, Thank you for your review of the Crystal Gateway Marriott. We appreciate you taking time to highlight the hotel's faciities and its convenient location to Washington DC, Arlington and Northern Va. I am glad to hear that you had an excellent stay and hope to see you return during your next trip to the nation's Capital! Crystal Gateway... More 

USA
Top Contributor
62 reviews 62 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Various of this chain's hotel can shine but not this one.it is what one might expect-a decent place to stay.my room was nice, clean and well stocked.The bed was comfortable.Front desk staff not especially helpful or clearly knowledgeable as I needed to change the billing for my room.i was attending a conference with catered breakfast and lunch.food at breakfast pretty... More 

Was this review helpful? Yes
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear frequentraveler13, Thank you for submitting a review based on your recent stay. I appreciate you taking the time to highlight the cleanliness of the guest room and our proximity to Washington DC area which makes us an ideal location. I also shared your other feedback about billing issues and food during your conference with appropriate staff to assure no... More 

Contributor
11 reviews 11 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in early on our day of arrival and the room wasn't ready so at 410, only 10 min after check in they apologized, put us in a slightly bigger room and gave us access to the concierge level for our stay. Very much above and beyond any hotel I have ever stayed at. Hotel was beautiful, spacious and... More 

Was this review helpful? Yes
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Sarah W, Thank you so much for choosing the Crystal Gateway Marriott for your recent stay. We are thrilled to read such great note regarding your experience at our hotel! I know Ibrahim and the rest of the team look forward to another opportunity to welcome you back. More 

Vancouver, Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The conference assigned this hotel to be the one, we are happily pleasant to see the professionalism showed by this hotel. The check-in and check-out are very easy. Sharon is very helpful at front desk. The hotel room is a bit dated but all function quite well and clean. I like the desk setup that they have HDMI, power cords... More 

Was this review helpful? Yes 1
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear KevinWang, Thank you for your business and for your great post. We appreciate you taking the time to share such great remarks regarding our hotel, amenities, and customer service with other users! We hope you will choose us when another opportunity arises. More 

Riverside, California
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are not opposed to taking the Metro into DC then I would highly suggest staying at this hotel. The hotel is attached to a small underground shopping mall(which includes a drugstore,shops,restaurants ) that also has a metro station. It is literally a 10 minute metro ride into DC as you are only right across the river. I saved... More 

Was this review helpful? Yes 4
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Shannon B, Thank you for choosing the Crystal Gateway Marriott during your recent trip to Washington, D.C. – we appreciate your business! We are thrilled to hear your stay was so nice. You are right, our proximity to the Metro, shops and restaurants is definitely a plus, and at better rates than downtown. We look forward to seeing you... More 

Powder Springs, Georgia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent large hotel with all the amenities you would expect at a first class operation. Convenient to shops and eateries via the "tunnel" that can take to you the Metro without having to go outside which was much appreciated on the rainy, blustery day that we decided to visit the D.C. museums on a break from our business trip. The... More 

Was this review helpful? Yes 2
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear ProudSingleDad, Thank you so much for giving us the opportunity to serve you, especially for sharing your post with other users. We appreciate your business and would love to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

206 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (176)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (62)
Viewed
Bathroom (19)
Viewed
View from room (10)
Viewed
Dining (17)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
1:51
Videos (1)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (9)
Viewed
Dining (2)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question