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All 48 Arlington hotels

Renaissance Arlington Capital View Hotel

3.5 of 5 Hotel   |   2800 South Potomac Avenue, Arlington, VA 22207
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86%
Ranked #6 of 48 Hotels in Arlington
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars Reviewed August 9, 2012
cnelsonsebc birmingham alabama
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424 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Renaissance Arlington Capital View Hotel
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birmingham alabama
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 9, 2012

So here is the deal, I travel a fair amount and I was here for some training for a week, and the banquet staff literally is the best i've ever seen. When it comes to anticipating guests needs they are on top of it! BIG HUGE GINORMOUS THANKS TO TERRENCE in banquets, SUSHIL at the front desk and GABRIEL shuttle/fd... More

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

We are delighted that you enjoyed the service at the Renaissance Arlington Capital View and took the time to share your experience with other Trip Advisor visitors. Thank you for highlighting members of our team. We will share your comments with them and the rest of the staff. It is always wonderful to receive positive reinforcement for a job well-done. More

Cedar, Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed August 7, 2012

Let's get the negative out of the way. While I appreciated the free shuttle from Reagan to the hotel, it was 90+ degrees in DC and the shuttle didn't have *working* air conditioning. Not good...the last thing I wanted/expected after deplaning and having dragged my luggage out to the curb was to be crammed in a hot van with four... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for taking the time to submit a review about our hotel. I apologize for the negative first impression you received when you boarded the Marriott Airport Shuttle. I can certainly understand your feelings and I want you to know that measures are being taken to correct the problems you mentioned. The comfort of our guests is extremely important... More

Round Rock, Texas
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 5, 2012

I stayed at the Renaissance last week. From start to finish, the hotel seemed to miss just enough of the details to make the stay memorably negative. First the good: -This was my first time staying at a Renaissance hotel; the branding was positive, consistent, and engaging. Thursday nights this hotel has a live band in the lobby; a bustling... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

We are sorry to hear about your experience and apologize for the dirty linen you found in your guest room, the pillow request, and for the behavior displayed by the shuttle driver. We will address these issues with the appropriate departments in order to prevent them from happening in the future. The feedback we receive from Trip Advisor by guests... More

Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 3, 2012 via mobile

We stayed here last summer from 8/16 - 8/21. Overall it is a clean hotel, but we did have a few problems. 1. Wifi was not Free as we had been told 2. For an upscale hotel the pool was ice cold and very disapointing! 3. We never received our Robes as we requested 4. The business center was never... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for letting us know about the experience you had during a stay with us last summer and we apologize for missing details during your stay. The small details are very important to the Renaissance experience we strive to provide. We have taken great strides to maximize our guest service since we opened in March 2011 and I am... More

Gainesville, Florida
Top Contributor
117 reviews 117 reviews
35 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed August 2, 2012

This is a standard hotel in a convenient location to DC and Reagan airport. It is relatively new so has modern furnishings and decor. It was clean and comfortable. Breakfast is not included, but there is a free shuttle to/from the airport and the metro station. However, beware that the walls are very thin. I could hear everything said in... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for choosing the Renaissance Arlington Capital View Hotel for your stay. The important feedback you provided will help us to identify areas that need improvement and we are currently addressing the issue you mentioned in the review in order to heighten guest satisfaction in the hotel. More

Endicott, New York
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 31, 2012

Stayed at this hotel to attend a friends wedding. The reception was also held at this hotel and it was magnificent. The food was incredible. In addition, our stay was made complete and a special thanks to Joy and Charles at the reception desk and also to Carl, one of the Bellman. The shuttle to and fron the Crystal City... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for submitting your review to Trip Advisor and for mentioning the exceptional guest service provided to you by members of our team. Your comments and feedback will be shared with them and the rest of the staff. More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 30, 2012

I stayed here in June for a conference. The conference was located in the hotel, so my stay was based upon the ease of attending the conference. The hotel is very high quality and I did not have any major issues. Very close and convenient to Washington National Airport. I did not use any of the restaurant facilities as my... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Now that you have had a chance to experience our hotel due to work related reasons, perhaps you can schedule some much needed down time and come back to relax and enjoy our bar and restaurant. There's more to discover and explore at the Renaissance Arlington Capital View. Did you know you can take one of our complimentary bikes to... More

Hyattsville, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2012

This hotel is a hideaway. I came across a deal and decided to try them out. By was I pleasantly surprised! The staff was kind. The food great and the location is ideal. The hotel was beautiful and the decor very retro and comfy. It was like a home away from home. I will definitely be staying here again and... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

When so much time is devoted to raising a family, a little rest and relaxation that comes from a weekend getaway is just what you need to rejuvenate the soul. Our friendly staff can appreciate guests who need a little time away from it all. Whether you want to enjoy the peace and quiet of your room or plan an... More

New York City, New York
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 25, 2012

I stayed for five nights at the Renaissance Arlington Capital View Hotel (which is located in Crystal City, VA). The hotel is new and is located about a 10-15 minute walk to Metro (Crystal City stop). The hotel also provides a shuttle to the Metro every half-hour or so. I was in town on business and was about 20 minutes... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for the wonderful review of the Renaissance Arlington Capital View! As you have discovered, there are many reasons to choose our hotel for your needs. We can't wait for you to come back again and see what other gems you can uncover and explore. More

USA
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 17, 2012

I liked the modern decor of this property very much. Check in staff were attentive and quick, friendly. The room and the public areas were spotless. Very nice bathroom amenities, easy parking underground and the property is easy to access off I66. The address on the Marriott website did not show as valid in my GPS but if you turn... More

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for your review. We appreciate your business and look forward to another opportunity to have you come and stay with us. More

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Additional Information about Renaissance Arlington Capital View Hotel

Address: 2800 South Potomac Avenue, Arlington, VA 22207
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Arlington Capital View Hotel 3.5*
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