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Renaissance Arlington Capital View Hotel

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2800 South Potomac Avenue, Arlington, VA 22202
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1 room 1 guest
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Renaissance Arlington Capital View Hotel
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563 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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There are newer reviews for Renaissance Arlington Capital View Hotel
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Newark, Delaware
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 3, 2014

This is was my second time staying at the Renaissance Arlington Captial View and it was another great experience ! This hotel is in a perfect location - it's close to Washington, DC, so if you're driving or taking the Metro you can be in & out in a matter of minutes. We were able to accomplish everything on our... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

I can't tell you how happy it makes us when we hear that we are a "go-to" hotel by our repeat guests. We'll keep striving to earn your business and we'll keep our eyes peeled to see you come through our lobby doors again soon. Thank you for your review. We appreciate it very much. More 

1 review
5 of 5 stars Reviewed December 31, 2013

Friendly staff; clean; comfy beds; retro style; kids love the view of trains, metro and airplanes all from your hotel room. Illy cafe-love the lattes! Great lobby with games for kids and lots of places to sit and read a book. And, 10 minutes from the Smithsonian!

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for staying with us! I'm glad you were able to take advantage of a few of the amenities offered at our hotel and that you were able to set out and discover the Smithsonian. Keep us in mind the next time you're ready to explore more of DC. It would be great to see you again. More 

CONNECTICUT
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 26, 2013

I've stayed here about three times in the last few months. Each was what you hope for as a weary traveler, not a single bad experience. Short walk to some eating places, close to airport bur I didn't hear any noise. Staying again next week as my favorite (the Renaissance in China Town) concierges lounge is shutting down for the... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

We appreciate your continued business and we are grateful that you have shared your recommendation to other TripAdvisor users. We'll be here when you need us and we'll have that hot breakfast ready and waiting for you. More 

New England
Level Contributor
171 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed December 23, 2013

In the land of, "We the People.....," I will note, the staff at the Renaissance were most accommodating and sincere. I was confounded by 2 noise issue at the hotel, yet the offending loud party were visited by security. I had to move my room upon arrival due to noise, then a second noise complaint was issued when moved to... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

I'm glad you submitted your feedback to TripAdvisor regarding your recent stay at the Renaissance Arlington Capital View Hotel. Our hotel was the venue for a rather large wedding that coincided with your stay. While we want our guests to enjoy their stay, we don't encourage them to do so at the expense of the other guests who are not... More 

Orlando, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 16, 2013

I travel quite a bit for work and pleasure. NEVER before have I received such excellent customer service all around from one place. From the check in process, the staff cleaning the rooms, the buffet breakfast, and the smiles and warm personalities. I will definitely stay at this location when I'm in the VA/DC area again! This is the type... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

It sounds like we were able to provide the "WOW" factor during your stay and that's what we strive to achieve with every guest who comes to the Renaissance Arlington Capital View. From the moment we greet you at the door until it's time to say 'goodbye", we will extend our friendly guest service and provide different aspects of our... More 

Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 16, 2013 via mobile

This hotel provides wonderful service, rooms and food/beverage. The meeting facilities are top notch. The only downside is location. It is near the airport but not much in the immediate area. If you are looking to get out, it is an easy taxi ride to DC, $12-15. The staff was outstanding, always pleasant and helpful. Lobby bar was chilly...there was... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for staying with us! We appreciate your business and the review. As you stated, we are close to the Reagan National Airport. However, you may have overlooked all that Crystal City has to offer. There are the underground shops just a short walk away and a variety of great dining options along Crystal Drive and 23rd Street. Our... More 

Chapel Hill, North Carolina
2 reviews
5 of 5 stars Reviewed December 10, 2013

This is a follow-up to my initial review published a few weeks ago. Suffice it to say, it was not favorable due to a specific incident that marred my entire experience. I have since requested that my initial review be removed. Following this, I cannot express enough how happy I am with the corrective actions the Renaissance took to make... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

To express my sincere gratitude in mere words can only begin to scratch the surface of how I feel knowing that we have not only restored your faith in our staff and in our hotel, but that we will be able to continue to serve you as a loyal Renaissance Arlington Capital View guest. For you to go out of... More 

Southeastern Pennsylvania
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 7, 2013

Had been on business trip that hadn’t gone as planned…walked into the Renaissance Arlington and all was well with the world. Really, we walked in the beautiful modern lobby and thought “this works!” Staying there on a weekend the hotel is an amazing bargain. It’s first class in every way. The staff has the professionalism and polish of a truly... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

I'm glad we were able to turn things around for you! We certainly enjoyed reading your review and we truly appreciate all of the wonderful comments about our hotel. Now that you have discovered us, why not let others in on your secret? And, of course, I hope you will come by and stay with us again soon. Thank you. More 

NJ
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed December 6, 2013

I've had great experiences in Renaissance hotels before, so I was expecting a lot. First, the hotel is, no joke, 100 yards from the main train tracks from Washington to Florida, and freight trains go by all through the night. For sure ask for a room away from the tracks. Second, I had to stand by the doorway in my... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for sending a review of your experience to TripAdvisor. We certainly appreciate the feedback you have given and I apologize that your stay was disappointing. We are working very hard to deliver guest service that exceeds our guest's expectations. So to hear that we let you down is disappointing to us as well. We will discuss your comments... More 

wisconsin
Level Contributor
62 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed November 28, 2013

I stayed here while attending a conference across the street. I found the staff to be very helpful & friendly, and the rooms to be comfortable. The hotel was fairly busy, so I was pleasantly surprised that the elevators ran very efficiently, with no lengthy waits. Room service breakfast was also very speedy & efficient. For a hotel that caters... More 

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

I am delighted that you were very satisfied with our hotel. Your comments will surely inspire others to give us a try. Thank you very much. More 

Hotel Review Summarization

What travelers say

  • Very nice(12)
  • Crystal City(7)
  • Free shuttle(5)
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