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Renaissance Arlington Capital View Hotel

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2800 South Potomac Avenue, Arlington, VA 22207
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Renaissance Arlington Capital View Hotel
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549 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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There are newer reviews for Renaissance Arlington Capital View Hotel
See the most recent reviews
Lincoln, Nebraska
Level Contributor
203 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed April 11, 2014

We were sent to this hotel after the Marriott Crystal Gateway oversold their rooms and booted is out. We didn't know what to expect but were very pleasantly surprised. The lobby is gorgeous and very modern. The rooms are super comfortable with upgraded amenities, including deep tubs and many little extras.

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Although I know it was an inconvenience for you to have your hotel plans changed, I am delighted that you were pleasantly surprised when you came over to the Renaissance Arlington Capital View. And now that you know where we are, perhaps you can take a more direct route and make your reservation with us the next time you're in... More 

Pebble Beach
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 2, 2014

We stayed at the Renaissance for business and really enjoyed it! The public areas, meeting rooms and banquet area are very hip, modern with a great vib. The best thing is it is right next to Reagan National Airport and since we were flying in from the West Coast for an event the same evening at 5pm, the location couldn't... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

I am delighted that we were able to upgrade you during your stay and you were able to enjoy our Club Level Lounge. The Renaissance is all about the vibe and we provide an atmosphere that is fun and hip, but also comfortable and relaxing. Now that you've had a chance to discover us, we hope you will come again... More 

Level Contributor
147 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed April 2, 2014

This hotel seems to be fairly new. The decor is modern and sleek. The customer service is outstanding. I would definitely stay at this hotel again if I returned to the area. The only downside is that you have to get a shuttle from the metro to get to the hotel.

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

We'll certainly be glad to see you again! Thank you for mentioning our wonderful staff service. We work very hard to give each and every guest a stay they will remember! More 

Staten Island, New York
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 1, 2014

I've stayed here twice within six months... It is nice, it is clean and the customer service is great. I have two very active children and all the staff was friendly. Close to many restaurants and a short drive to different things to do in DC. Great price as well. This hotel makes me feel better with the Marriott brand!... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for choosing us as the place to stay when you're in the DC area. We love having you back and we can't wait to see you and your family again soon! More 

North Attleboro, MA
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed March 27, 2014

I was on my way to FL (to stay at another Marriott in Tampa) but due to the snow storm I got stuck in VA. I was able to book this room via the Marriott app. (downloaded, signed in, searched hotels, rates, and booked it all within 3 minutes before my flight took off from PVD (knew it wasn't going... More 

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Although your travel plans were interrupted by the bad weather, I'm glad we were here for your overnight stay so you could get a chance to have your first stay at a Renaissance property. We appreciate all of the positive comments about our hotel and have taken note of the not so positive ones as well. Your feedback is important... More 

Richmond, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 26, 2014

Stayed at this property in March 2014 and it is a must experience. From the moment I was greeted by the valet through checkout, this was a special experience. The decor is artsy modern with interesting twists and special touches throughout. It feels like a cozy modern museum. It is LEED certified (environmentally friendly) and that is appreciated. Excellent lobby... More 

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for recommending our hotel to others as a "must experience". I'm glad you enjoyed the vibe here and that everything you needed was available to you. We can't wait to have you stay with us again. More 

Culpeper, Virginia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 24, 2014

I had my fiancé drop my luggage off and simply because he did not know whose FIRST NAME the room was in (5 of us total all with same last name as we are siblings), she would not take my luggage from him. So, after a phone call we were squared away, until she wouldn't let me pick it up... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

It always great to read a nice review of our hotel and we really appreciate your business. Although we are quite happy to know you'll be back next year for Shamrock Fest, don't feel you have to wait until then to come see us. Summertime at the Ren is also quite spectacular. More 

Durham, NC
Level Contributor
91 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed March 23, 2014

Stayed in March 2014 for business. Front desk staff were super helpful and quick. Good bell staff. elevators slow and there's not enough of them, leading to traffic jams at the elevators. Nice, clean rooms, with comfortable beds and bedding. Bathroom clean and bright with nice toiletries (Aveda). However--the doors between the rooms are absolutely not soundproof. I heard every... More 

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for your informative review of the Renaissance Arlington Capital View. I'm delighted to know that desk staff and bell staff were helpful while you were here. I also see from your comments that we have room for improvement before you would consider a stay with us as being flawless...notably with the guestrooms and with the elevators. We are... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 21, 2014

I did not stay at this property myself but have to share my long distance experience with customer service, in particular Nancy Palma. My husband was staying by himself at the Renaissance for a business event. It was his birthday and we wanted to have a special little treat sent to his room to wish him happy birthday. I also... More 

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for commending the guest service of one of our staff members. We will be sure to recognize Nancy for her efforts at our next employee function. I am proud to have a team that strives to make each guest's stay something special. We're glad that your husband's stay became just that. More 

Houston, Texas
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 20, 2014

This hotel was a bit above average. Service was above average. Would stay there again. The nice bonus was the complimentary shuttle service to airport, metro and shopping. Nice beds. Could have used some more updates in room.

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for spreading the word about the Renaissance Arlington Capital View. I am delighted that you came to us for your stay and that you would gladly come back for another. We appreciate our repeat guests. Getting around town is easy with our complimentary shuttles, so leave the driving to us. When will you be back? Maybe the next... More 

Hotel Review Summarization

What travelers say

  • Very nice(12)
  • Crystal City(7)
  • Free shuttle(5)
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