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Renaissance Arlington Capital View Hotel

3.5 of 5 2800 South Potomac Avenue, Arlington, VA 22207
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Renaissance Arlington Capital View Hotel
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Renaissance Arlington Capital View Hotel
Renaissance Arlington Capital View Hotel
Renaissance Arlington Capital View Hotel
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456 reviews from our community

Traveler rating
    288
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    30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Renaissance Arlington Capital View Hotel
See the most recent reviews
Washington, District of Columbia, United States
1 review
2 of 5 stars Reviewed July 6, 2013

When we made our reservation we requested a two-bed room. When no two-bed rooms were available we requested a rollaway. We were informed that the policy is rollaways are available on a first-come basis. Fair enough, no problem. When we checked-in, right around 3 p.m., the desk clerk actually offered us a rollaway as he saw our original room request;... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for taking the time to submit your review. I can certainly understand your frustration for not receiving the room type you had requested and then to have been offered a solution that we did not follow through with. I sincerely apologize for the guest service failure and I have discussed this review with our team so that we... More 

Bronx, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2013

First of all when we arrived, my family was very tired after driving for over seven hours. The valet wanted us to pull the car all the way over so I left it where it was because there was no room where he wanted it. I want to mention that I was in a car accident a few weeks before... More 

Was this review helpful? Yes 2
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

It would seem you had several issues with our staff at the hotel and from the comments made in your review, I'm a little perplexed. First, when our occupancy is high, our porte cochere can become quite hectic and we rely on our Valet team to help our guests park their vehicles in a safe manner that will not impede... More 

East Brunswick, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 2, 2013

I stayed for four nights at this hotel for a professional conference. The hotel lobby is strikingly beautiful. My room was very comfortable and had a mini fridge. The staff is the most consistently friendly I have encountered. There is a convenient shuttle every 20 minutes to the metro and another to the airport (not sure of the frequency). The... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for staying with us here at the Renaissance Arlington Capital View Hotel. We hope to see you again soon. More 

New York City, New York
Top Contributor
81 reviews 81 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed June 24, 2013

This is a great hotel in a great location if you don't mind being away from the hustle and bustle of the city. I personally enjoyed the quiet area with access to a lot of great restaurants and a short walk from the metro. It was about a 25 min metro ride into DC or a 10 min car ride... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you so much for staying with us at the Renaissance Arlington Capital View! We love hearing about our guests' experiences at the hotel because it lets us know what's important to them and gives us insight on how we can improve what we have to offer. I am delighted that you had the chance to discover so many things... More 

Seattle, Washington
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 23, 2013 via mobile

I'm not sure if this hotel is new or was remodeled, but this is definitely what all Marriott hotels should be like. In fact, all hotels in general should take a note from the Renaissance Arlington. The hotel is kept very well. The lobby, common areas and rooms smell fresh and are immaculately clean. The front desk staff was friendly... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for the wonderful review! Our hotel is fairly new, it was built from the ground-up and opened in the spring of 2011. However, we are dedicated to maintaining our hotel in order to keep it fresh and clean, appealing to all of the guests' senses. We want our guests to come back again and again, so we understand... More 

Blacksburg, VA
Top Contributor
55 reviews 55 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 13, 2013

In this complex of hotels around Crystal City, this hotel stands out. It is located in a less congested area than the others which helps with access and especially exiting. It is a newer facility. It is absolutely gorgeous inside and out -- beautiful decor. It is just a first class establishment! The staff are excellent and very accommodating. The... More 

Was this review helpful? Yes 2
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you so much for giving us such a wonderful review! We appreciate your repeat business and it's wonderful to hear how many things you are still discovering about our hotel. I also want to thank you for the feedback about our Valet area and the availability of short-term parking for check-in purposes. We will address this with our team... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 8, 2013

stayed memorial weekend. very busy time of course there was a line at check in but a bellman offered to take our luggages to our room while I waited in the lobby for my husband to park. i was hesitant to entrust belongings but decided to anyway. waited for him at the lobby to hand him tip. the luggages were... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for giving us your feedback regarding your recent stay. We will address your comments with our staff and use them to improve our guest service. We know that our guests have a choice when it comes to selecting a hotel in the DC area, so we have to be better than the competition to keep our guests coming... More 

Virginia Beach, Virginia
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 7, 2013

This was the first visit to this property for my organization and we were thrilled with the whole experience! My meeting planner praised the sales staff and on site our attendees were very pleased with all the arrangements for lodging and meeting. Hotel staff were clearly well trained in offering excellence in customer service! Meeting logistics were flawless and meal... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for letting TripAdvisor users know that the Renaissance Arlington Capital View Hotel is the place to go for all of their meeting needs! Our attention to detail and friendly, prompt service keeps businesses coming back year after year. We appreciate your business. More 

Sewell, New Jersey
Top Contributor
98 reviews 98 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed June 6, 2013

Stayed here in January and really liked it. Decided to come back with my wife and daughter so they could do some sightseeing while I went to business meetings. Received an email from a Joy [--] customer service liaison, asking me if there was anything I needed before coming. As a Gold Elite member, I asked for an upgraded room... More 

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

First of all, thank you for the feedback regarding your recent stay with us. TripAdvisor is a useful tool for us because there is always something we can learn from it and use it to improve our guest service. The headline you used to sum up your total experience, "Incredibly Disappointing" said it all. I am sincerely disappointed as well,... More 

Pa
Top Contributor
144 reviews 144 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 5, 2013

This is now my favorite hotel in the DC area. It's fairly new, and the room appointments show it. The lobby is elegant and the rooms comfortable. It's hard to find a place in DC that's both attractive and isolated from street noise, and the Renaissance fills the bill. While there's almost no noise from the street, the noise from... More 

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for making us your No. 1 choice of hotels in the DC area. We are very pleased. Our location is ideal in that we are further away from all the traffic, yet conveniently located to everything DC has to offer. We will share your feedback regarding the hallway and room noise with the appropriate departments to see what... More 

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Additional Information about Renaissance Arlington Capital View Hotel

Address: 2800 South Potomac Avenue, Arlington, VA 22207
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Arlington Capital View Hotel 3.5*
Number of rooms: 300
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Hotel Style:
#1 Business Hotel in Arlington
#2 Green Hotel in Arlington
#8 Romantic Hotel in Arlington
#9 Family Hotel in Arlington

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