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All 48 Arlington hotels

Renaissance Arlington Capital View Hotel

3.5 of 5 Hotel   |   2800 South Potomac Avenue, Arlington, VA 22207
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85%
Ranked #6 of 48 hotels in Arlington
Certificate of Excellence 2013
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 3 weeks ago
Naomi608 Richmond, Virginia
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347 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Renaissance Arlington Capital View Hotel
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Richmond, Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this property in March 2014 and it is a must experience. From the moment I was greeted by the valet through checkout, this was a special experience. The decor is artsy modern with interesting twists and special touches throughout. It feels like a cozy modern museum. It is LEED certified (environmentally friendly) and that is appreciated. Excellent lobby... More

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for recommending our hotel to others as a "must experience". I'm glad you enjoyed the vibe here and that everything you needed was available to you. We can't wait to have you stay with us again. More

Culpeper, Virginia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had my fiancé drop my luggage off and simply because he did not know whose FIRST NAME the room was in (5 of us total all with same last name as we are siblings), she would not take my luggage from him. So, after a phone call we were squared away, until she wouldn't let me pick it up... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

It always great to read a nice review of our hotel and we really appreciate your business. Although we are quite happy to know you'll be back next year for Shamrock Fest, don't feel you have to wait until then to come see us. Summertime at the Ren is also quite spectacular. More

Durham, NC
Top Contributor
55 reviews 55 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in March 2014 for business. Front desk staff were super helpful and quick. Good bell staff. elevators slow and there's not enough of them, leading to traffic jams at the elevators. Nice, clean rooms, with comfortable beds and bedding. Bathroom clean and bright with nice toiletries (Aveda). However--the doors between the rooms are absolutely not soundproof. I heard every... More

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for your informative review of the Renaissance Arlington Capital View. I'm delighted to know that desk staff and bell staff were helpful while you were here. I also see from your comments that we have room for improvement before you would consider a stay with us as being flawless...notably with the guestrooms and with the elevators. We are... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I did not stay at this property myself but have to share my long distance experience with customer service, in particular Nancy Palma. My husband was staying by himself at the Renaissance for a business event. It was his birthday and we wanted to have a special little treat sent to his room to wish him happy birthday. I also... More

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for commending the guest service of one of our staff members. We will be sure to recognize Nancy for her efforts at our next employee function. I am proud to have a team that strives to make each guest's stay something special. We're glad that your husband's stay became just that. More

Houston, Texas
Top Contributor
56 reviews 56 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was a bit above average. Service was above average. Would stay there again. The nice bonus was the complimentary shuttle service to airport, metro and shopping. Nice beds. Could have used some more updates in room.

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for spreading the word about the Renaissance Arlington Capital View. I am delighted that you came to us for your stay and that you would gladly come back for another. We appreciate our repeat guests. Getting around town is easy with our complimentary shuttles, so leave the driving to us. When will you be back? Maybe the next... More

Saco, Maine
Top Contributor
115 reviews 115 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Contemporary, immaculate, well-appointed hotel in Crystal City. Very convenient to Reagan National Airport. Service was outstanding. A number of restaurants are a short walk away, or take the shuttle to the Metro station and there are even more nearby.

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

We appreciate your comments about our hotel and we were happy to be chosen out of all the hotels in Crystal City for your stay. While your comments were positive, we are wondering what was lacking during your stay to have been given an overall score of 3. We welcome any additional feedback you could give us so we will... More

Greensburg, PA
Top Contributor
113 reviews 113 reviews
57 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 14, 2014

Really nice, new, modern hotel with all needed amenities. I had a conference in the hotel so it was very convenient. There are also lots of restaurants about a half mile away - Jaleo by Jose Andres for one. The metro is about..8 miles - but the hotel also has a shuttle - it takes about 15 minutes to get... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

We appreciate the feedback you have given us and we thank you for your business. It appears that you feel we have room for improvement when it comes to serving up breakfast in the restaurant. I apologize that it was not what you were hoping for. The suggestions of our guests are greatly appreciated and we welcome them anytime. We... More

Columbia, Maryland
1 review
5 of 5 stars Reviewed March 14, 2014

2 day stay in February for a conference. Room was on10th floor. Rooms clean, bed comfy, pillow variety and awesome room service food! -A local society relating to disabilities used the big banquet room on 2nd floor for training/information and a dinner. Our banquet server was extremely polite to the adults at the table but he deserves praise and a... More

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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for taking the time to convey so many details about your experience at the Renaissance Arlington Capital View. It is wonderful to hear that our guest service met your expectations and that you enjoyed your time with us. I will be sure to share your comments with our staff with special recognition going out to Richard who was... More

Northampton, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 12, 2014

This was my second time staying at this property and I was disappointed with the stay. Renaissance and Marriotts are known for their attention to detail and this hotel had everything BUT that. I encountered a few issues throughout my stay...the first being a major sanity issue within my room. The staff handled it well, but it's something that was... More

Was this review helpful? Yes 1
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for your honest feedback. I am disappointed that your expectations were not met and your stay was not at all what you expected from a Renaissance property and I sincerely apologize for our guest service failures. The issues you highlighted have been addressed by our team and are being taken very seriously. We depend on our guest's reviews... More

Zephyrhills
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 12, 2014

From the moment I arrived til the time I departed I was living the high life here. The beds and pillows are so comfortable I dont recall trying to fall asleep. I slept like a baby. The decor is all around modern and classic at the same time. The theme of this R hotel is "movement" which is evident in... More

Was this review helpful? Yes
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for such a fantastic and thorough review of the Renaissance Arlington Capital View! If you left our hotel feeling like you were living the high life while you were here, then we accomplished what we set out to do for you and every other guest who chooses to stay with us. Crystal City has a charm all its... More

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Additional Information about Renaissance Arlington Capital View Hotel

Address: 2800 South Potomac Avenue, Arlington, VA 22207
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 48 hotels in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Arlington Capital View Hotel 3.5*
Official Description (provided by the hotel):
Discover the center of convenience and luxury at the Renaissance Arlington Capital View Hotel and rethink what you know about staying in Northern Virginia. Carving a modern outline in the Crystal City skyline, our hotel is designed to be LEED-certified and boasts award-winning architecture inspired by motion and enhanced by light and texture, which allows us to create an organic and dynamic experience for all of our guests.We are located just minutes from the landmarks, corporate offices and government agencies of the capital area. Reagan National Airport is less than 1 mile away and we offer free shuttle service to and from the airport and closest Metro stop. Travelers can also tour the neighborhood with our in-house bicycles available to guests at no cost.SOCCi Kitchen + Bar serves a handcrafted Italian menu and hosts live entertainment acts each week. Espressamente illy Cafe is right in our lobby as well for cappuccinos and take-away meals. ... more   less 
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