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Residence Inn Arlington Capital View

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2850 South Potomac Ave, Arlington, VA 22207
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Residence Inn Arlington Capital View
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429 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Residence Inn Arlington Capital View
See the most recent reviews
Cape Cod, MA
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 28, 2015

We just got back from an amazing vacation in DC and we have the wonderful Residence Inn Arlington Capital View and its staff to thank for it! From check-in, through shuttles, and even a few items we needed help with, everyone was polite, kind, and thoughtful to us. We started with check - in, with Stephanie. She was friendly and... More 

Was this review helpful? Yes 3
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review

It is an honor to have earned your first 5 Star rating and I am very proud of the above and beyond service provided by my wonderful team of guest service experts. Your kind words meant a great deal to them and we are truly grateful to have the best of the best here at the Residence Inn Arlington Capital... More 

Greenville, NC
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 28, 2015

We just checked of the Residence Inn Arlington Capital View yesterday after spending a long weekend there. All I have to say is that we left very impressed and will definitely plan to come back again. Our suite was awesome and had everything to make us feel right at home. Our room was on the eight floor and we had... More 

Was this review helpful? Yes 1
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review

Thank you very much for the review! We certainly enjoyed having you here with us and can't wait to welcome you back for your next stay. The spring and summer weather here in the city provide tons of outdoor fun so hurry back soon! More 

Maryland
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 26, 2015

Convenient to Reagan airport (5-10 mins, free shuttle), to the shops and restaurants on 23rd St (less than 10 mins by free shuttle) and to the metro stop (also by free shuttle). This is a newer hotel and I can't think of 1 negative thing to say about our studio room, which was large enough to be comfortable for an... More 

Was this review helpful? Yes
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review

Thank you for relying on the Residence Inn Arlington Capital View for great service and convenience. We appreciate your feedback and are looking forward to our next opportunity to serve you. More 

Norwood, Massachusetts
1 review
4 of 5 stars Reviewed April 23, 2015

The hotel is Clean and nice with good breakfast options...would definitely stay again. Only regret is the parking fees which could be lower or reasonable. Kids enjoyed the many options available in Breakfast .

Was this review helpful? Yes
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review

Thank you for choosing the Residence Inn Arlington Capital View for your recent stay and we can't wait to welcome you back the next time you're in the city! More 

Milwaukee, Wisconsin
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 21, 2015

Very pleased with our stay. The rooms were very nice and clean. The free breakfast was excellent. The free shuttle to the airport and to the metro station were incredibly helpful, and the staff was extremely friendly. The hotel is close to a large mall and several restaurants. I would definitely stay here again. The only complaint I have is... More 

Was this review helpful? Yes 1
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review

Thank you for choosing the Residence Inn Arlington Capital View for your stay in the DC area. I appreciate your feedback and have shared your comments with my team so we can ensure your next visit with us is comfortable and enjoyable. Please come back to see us again soon. More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 20, 2015

Job Well Done!! MICHELLE ARNOLD | SENIOR EVENT MANAGER is the go to person if you would like to have a group booking. She has flawlessly coordinated our dozen room group booking without issue or delay. Her coordination was flawless to ensure our success for our multi-day visit at the hotel. Michelle has gone over and above what you would... More 

Was this review helpful? Yes
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review

Thank you for such a glowing review! We will be sure to recognize Michelle's excellent service at our next employee function. We hope to see you again for your next function. More 

Salem Or
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed April 19, 2015

Apparently everything that could go wrong at this otherwise-well-reviewed place went wrong with my stay. I reserved 2 rooms and when we arrived at one of the rooms the maid was in the middle of cleaning it. Went back downstairs to get another room, and one of the keys to that room wasn't working. Babysat my granddaughter until after midnight... More 

Was this review helpful? Yes
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review

Please accept my sincerest apology for the service failures that occurred during your stay with us at the Residence Inn Arlington Capital View. I can certainly understand your frustration and want you to know that we have discussed the issues addressed in your feedback with the appropriate departments and we will continue to strive to meet the expectations our guests... More 

California
Level Contributor
144 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed April 14, 2015

A sparkling, comfortable, friendly and helpful place to stay. Sami the receptionist provided a warm welcome. She came out behind the counter to give me the key and city maps. I've stayed here a few times, this seemed to be their signature way of welcoming guests. She even remembered my name on subsequent encounter. The room from the 12th floor... More 

Was this review helpful? Yes 1
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review

Thank you for choosing the Residence Inn Arlington Capital View for your trip to DC. We are honored that you consider us your home property when you're in the area and you are always welcome back anytime! Sami will be here to greet you. More 

Bartow, Florida
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 12, 2015

Stayed recently while on Spring Break with my family. Hotel is nice and clean, relatively new. The evening hospitality events are great. Breakfast is great too. First class amenities. The surrounding area has lots of places to eat. Crystal City Metro Stop is a healthy walk, or a convenient shuttle ride from the hotel. The only real complaint is that... More 

Was this review helpful? Yes 1
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review

Thank you for choosing the Residence Inn Arlington Capital View for your stay. Your business is very important to us and we appreciate the feedback you have given in your review, particularly about our complimentary shuttle service. I have met with my team to ensure additional shuttles are placed into service during peak times at the hotel so no one... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

My husband and I were treated as family, with delightful breakfast served in comfortable style, with the Washington Post or Wall St Journal to browse while drinking coffee and planning one's day. Shuttles to the Metro or Airport or to a shopping mall ran EVERY 20 minutes throughout the morning to night, with knowledgeable polite drivers, caring to make your... More 

Was this review helpful? Yes
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review

I am pleased that your recent stay at the Residence Inn Arlington Capital View was an enjoyable experience and even more delighted that you will come back to see us the next time you're in the DC area. When you come to stay with us, we treat you like family! More 

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