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All 47 Arlington hotels

Hilton Crystal City at Washington Reagan National Airport

3.5 of 5 Hotel   |   2399 Jefferson Davis Highway, Arlington, VA 22202
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Hilton Crystal City at Washington Reagan National Airport
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70%
Ranked #28 of 47 hotels in Arlington
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
TravelerSteve Saint Charles, Illinois
  • Overview
  • Reviews (162)
  • Photos (59)
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  • Room tips (14)
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162 people have reviewed this hotel

Traveler rating
    69
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    29
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Saint Charles, Illinois
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The goods: --Convenient to the airport. Shuttle to the airport worked great --Clean quiet rooms with good beds --Close to a number of local ethnic restaurants with Thai, Japanese, Ethiopian, Italian, Chinese, etc close by --Friendly service The not so goods: --Really glacial wifi to the point I could barely do email --The feel of the hotel is more of... More

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Washington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Overall I enjoyed my stay at the Hilton Crystal City Regan Nation Airport, But only one problem the heater need to be fix, When I come back the next time out because I smell something burning, But quickly change it back to the A/C the reason for turning the heater on is because my room was cold, But everything else... More

Review collected in partnership with Hilton Hotels & Resorts

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Philadelphia, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Poor communication with staff as all did not speak well english. Did not do enough to meet our concerns.Not very good knowledge of the surrounding area. No guest laundry room. no pool. There was no information in the room as to where to go what to see in the area

Review collected in partnership with Hilton Hotels & Resorts

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Cincinnati, OH
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton was a fine hotel. All staff were courteous and room was clean. Air conditioner was noisy and the fan kept going on and off and there was no way that I could find to just keep it on all the time. But watch our for the taxi fares. The private I ended up with charged $20 for a... More

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Fair Oaks, California
1 review
2 of 5 stars Reviewed 1 week ago

We spent 14 days at this newly remodeled hotel. The first room we looked at the TV, phone and air conditioning didn't work. Next room, the air-conditioning made a horrendous noise. We finally were given a junior suite, the only complaint, we couldn't turn off the air conditioning with out turning off the circuit breaker and the toilet leaked at... More

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Greensboro
Top Contributor
59 reviews 59 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I was booked at this hotel the night of July 4th. I arrived in DC at Union Station and called the hotel for directions. I was told to take the Metro and at the Crystal City Station call and a shuttle would pick me up. I arrived at the metro station and called, and called, and called...... finally after 25... More

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Suffolk, UK
Top Contributor
54 reviews 54 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

Two night stay at Crystal City left me wondering about Hilton Hotels. They used to set superior standards of customer service and excellent facilities. Our two night stay - on the Honors floor - left us less than impressed with the quality of the rooms, the elevators (two out of three working during a busy summer weekend), the front desk... More

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Alexandria, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is perfect if you want access to the metro (10 minute walk) or just hang out in Crystal City. It is 5 minutes from the airport by can or shuttle so location is perfect. You can enjoy most foods from the Italian food in 23rd, to the Thai food on Crystal drive. The hotel itself as nice and... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Staff interaction with shuttle request - When I booked my reservation, I was not made aware that I had to call for pickup from airport. Other hotels did regular pickup but this hotel requires a telephone call. - I went out on the first evening and walked to the FedEx Office but didn't realize the store closed at 11pm and... More

Review collected in partnership with Hilton Hotels & Resorts

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Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Felicia S: We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we... More

Brooklyn, Nyc
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here this past weekend for my Sorority's bi-annual conference. Upon check-in, it was very quick and smooth. We decided to pay in cash, which was must easier. The incidental hold amount is $100 for the length of our stay, as opposed to $50/day being held on my credit card. And I got the deposit back immediately upon check... More

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Additional Information about Hilton Crystal City at Washington Reagan National Airport

Address: 2399 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Crystal City at Washington Reagan National Airport 3.5*
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Also Known As:
Hilton Crystal City At Washington Reagan National Airport Hotel Arlington
Hilton Hotel Arlington
Hilton Arlington
Arlington Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Business Hotel in Arlington
Hotel Class
Official Description (provided by the hotel)
Adjacent to Reagan National Airport (DCA), the Hilton Crystal City at Washington Reagan National Airport hotel is 10 minutes from downtown Washington DC in Arlington, VA. Nearby Crystal City Metro station is your best bet to visit National Monuments, Government Agencies and Museums. ... more   less 
Number of rooms
379

Questions & Answers

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