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Hilton Crystal City at Washington Reagan National Airport

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2399 Jefferson Davis Highway, Arlington, VA 22202
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Hilton Crystal City at Washington Reagan National Airport
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Hilton Crystal City at Washington Reagan National Airport
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422 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Iowa City, Iowa
1 review
2 of 5 stars Reviewed 2 days ago NEW

2 Adults/2 Kids Please note the pool here is closed. THEY DO NOT HAVE A POOL. I know there are pictures online. They even have photos in the lobby of their beautiful rooftop pool but it does not exist. There was a pool at one time but it is permanently closed. There is an exercise room. Getting Around: When you... More 

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Richmond, Virginia
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Clean hotel, curious staff, convenient to the airport and a nice travel and park rate for our vehicle. The hotel parking deck is tight, anything like a Tahoe, efc will have trouble parking in the garage.

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Illinois
Level Contributor
60 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed at this hotel many times in the past, it always had a worn out feel. The hotel has worked to upgrade. The lobby level is much improved. The Executive Lounge has an excellent selection of offerings. The rooms are still somewhat dated, though. Overall, a great experience and worth staying again, which I will do next month.

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Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Sjtol: Thank you for the very nice review you posted on your recent stay at the Hilton Crystal City. It is always great to hear from one of our ongoing guests. We do value the feedback we receive from our guests. I was very pleased to read that you enjoyed your stay and noted the improvements resulting from our... More 

Key West, Florida
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a wonderful time here. The conference rooms were perfect and the food was delicious. Rooms are contemporary and comfy. I really enjoyed my entire stay here. So close to everything. This was my second stay for the same conference each year and I highly recommend this to anyone on business

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1 review
3 of 5 stars Reviewed 1 week ago

Breakfast buffet was fair at best. Parking in the garage was terrible unless you had a mini cooper. Waited one hour to be picked up by the Hilton Shuttle at nearby Targets (about 7 minutes away). Spoke to front desk but all I got was we're sorry!

Review collected in partnership with Hilton Hotels & Resorts

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Baltimore, Maryland
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight prior to a early morning flight out of Reagan. Rooms recently refurbished and more than adequate. Staff friendly and efficient. Did not use services as we're only there 12 hours but close to many good restaurants and great deal on long term garage parking. Shuttle service timely and friendly. Called and picked us up at airport upon our... More 

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Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Stuart T: Thank you for taking time to post a review on your recent stay at the Hilton Crystal City. We do value the feedback we receive from our guests. I was pleased to read that you enjoyed your stay. Our close proximity to the airport does make it easy to get in and out without too much frustration.... More 

Atlanta, Georgia
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is average in décor, but clean and efficient. The staff was friendly and very helpful dealing with the normal questions. The hotel seemed to appear to cater to a wide range of clients, conventioneers, meeting attendees, vacationers and visiting school groups. The room was clean and functional, tho' it looked out over a number of roof tops, so... More 

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Charlottesville, Virginia
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

The entire stay was fine, just nothing special or spectacular. The room I reserved wasn't ready when I arrived at 3:00pm, so I took a different room. This was unfortunate, because there were construction people walking right by our window. The sheets had some dark stains that I think were ink, but it was unsightly. The shower head had some... More 

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Guam
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The room had two queen beds that were very comfortable. The staff was helpful and the maid service was good. The refrigerator was way too small. The bathtub had a super slow drain. However, when I informed the manager she reduced my bill. That was nice. The hotel is in a good area. Crystal drive is a block away and... More 

Was this review helpful? Yes 1
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Bobowill Travel: Thank you for your great post on your recent stay at the Hilton Crystal City. We do appreciate your feedback. It was a pleasure reading your very nice review. The hotel does have a great location making it convenient to get around the DC area. And there is much going on in the Crystal City neighborhood including... More 

New York City, New York
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

What a find. The hotel provides shuttle service to and from the Reagan National Airport, is in close proximity to the Metro, there are a couple of excellent restaurants located in the hotel, there are several complimentary computers providing internet service and the room rates are reasonable. What is most impressive is the customer service starting even prior to one's... More 

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