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Hilton Crystal City at Washington Reagan National Airport

3.5 of 5 2399 Jefferson Davis Highway, Arlington, VA 22202
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Certificate of Excellence 2014
Hilton Crystal City at Washington Reagan National Airport
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Hilton Crystal City at Washington Reagan National Airport
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275 reviews from our community

Traveler rating
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    49
    22
    6
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34
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171
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Topeka, Kansas, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is fine. The staff are friendly, the bar and restaurant are average. The guest rooms need updated - especially the bathrooms where there was mold growing in the grout lines of the shower and floor tiles were chipped and dingy. There are other Hilton's nearby that are nicer for the money.

Review collected in partnership with Hilton Hotels & Resorts

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Senior Contributor
27 reviews 27 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a very convenient location with access to many dining options both inside and outside the hotel. The staff is very cordial and helpful. My Hilton room profile created some issue for me - being co-located with conference rooms and visiting high schoolers made for a less than tranquil stay. My check-in did not address any of the on-site... More 

Review collected in partnership with Hilton Hotels & Resorts

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Fairfax, Virginia
Top Contributor
96 reviews 96 reviews
20 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice Hilton very close to the airport. I had an early flight and my sweetheart a later one. We used the parking garage for our car the week we were gone and were appreciative of the shuttle service to the airport. The room had a few small problems, someone forgot to put in light bulbs so... More 

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brecksvile, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

this hotel was an excellent place to stay. Excellent services and hospitality. Services are all excellent and availability was great. Location to many interesting places nearby. The staff was very courteous and helpful at all times of day.

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Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Kathleen S: Thank you for your great post regarding your recent stay at the Hilton Crystal City. We sincerely appreciate your kind comments and feedback. Our goal is 100% guest satisfaction, and it is very gratifying to read the positive feedback. We appreciate our guests and understand that you are what our business is about. Travel can certainly be... More 

Washington, DC, United States
1 review
4 of 5 stars Reviewed 1 week ago

I would recommend this hotel to others. Very comfortable beds. (only minor complaint was the sound of the heating, but this seems to be the case in most hotels) The rooms were beautiful, and the conference rooms were excellent as well. The food served was delicious. Staff was very friendly and helpful.

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Las Vegas, Nevada, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Likes: Location and Access to DC, Pentagon, and Airport, Airport Shuttle. Government (Per Diem) rates. Dislikes: No Internet Access (used 3 difference WiFi sites) - fixed on Day 2 of 3. Cordless phone unplugged. No free breakfast (unless "Executive" member).

Review collected in partnership with Hilton Hotels & Resorts

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Stuttgart, Germany
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed for Business in Crystal City, and a first time stay for me at the Hilton. I'm usually booked into the Marriott by my office, but I'll be requesting the Hilton, instead. Remodeled, modern, clean, and an outstanding fitness center, it's only drawback is a 15min walk through the Crystal City Underground to the Metro. Otherwise, it's perfectly situated... More 

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Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Chris B: Thank you for your post regarding your recent stay at the Hilton Crystal City. We sincerely appreciate your feedback as it allows us to continue to improve our service and product. It is always with interest that I read feedback from a "New" guest. The fresh eyes can be very valuable. I do appreciate your kind words.... More 

Louisville, ky, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean, comfortable, quiet. Front desk staff was very courteous. Free airport shuttle was convenient and quick in clean shuttle bus. It was 3 blocks to the rapid transit station, but the shuttle was available to take you and pick you up, if needed. Our meals were part of the conference we attended... delicious!

Review collected in partnership with Hilton Hotels & Resorts

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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best part of this hotel is LOCATION, being here in the industrial and intelligence complex and adjacent to the Metro and bridges. This hotel is dated and going through a piecemeal refreshing, carpets, furnishings and climate control needs immediate update. This hotel was grand back in the day, with wide sweeping staircases and big gorgeous elevators, but little else... More 

Was this review helpful? Yes 2
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Seal5kla: Thank you for taking time to post a review on your recent stay at the Hilton Crystal City. We do value the feedback from our guests as we continue to work to improve both our service and product. I appreciate your kind words regarding our staff members. They do work very hard to accommodate our guests and exceed... More 

Louisville, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel in a convenient location, Crystal City. The staff was very nice and helpful, the food was very good, and my room was warm and cozy. There is only one thing that keeps this stay from being 100% perfect and that is there was a little mildew on the tile grout in the shower. I like Hilton very... More 

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Additional Information about Hilton Crystal City at Washington Reagan National Airport

Address: 2399 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Crystal City at Washington Reagan National Airport 3.5*
Number of rooms: 379
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Also Known As:
Hilton Crystal City At Washington Reagan National Airport Hotel Arlington
Hilton Hotel Arlington
Hilton Arlington
Arlington Hilton
Hotel Style:
#15 Business Hotel in Arlington

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