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Hilton Crystal City at Washington Reagan National Airport

3.5 of 5 2399 Jefferson Davis Highway, Arlington, VA 22202
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Certificate of Excellence 2014
Hilton Crystal City at Washington Reagan National Airport
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Hilton Crystal City at Washington Reagan National Airport
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286 reviews from our community

Traveler rating
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    22
    6
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35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Centrally located in Crystal City with short walk to all restaurants. Staff is very polite and helpful. HHonors lounge is great and remodeled within last two years. I always use this Hilton for business in CC.

Review collected in partnership with Hilton Hotels & Resorts

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Norfolk,VA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It started when I arrived early for my reservation. I was greeted by a front desk attendant whose name I later learned was Getenesh Samuel. Getenesh told me that my room would not be ready for awhile. I mentioned to her that I was not feeling well, and almost immediately she found a room for me. She then proceeded to... More 

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Phoenix, Arizona
Top Contributor
109 reviews 109 reviews
48 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay here every year in January for a business meeting held on the premises. Note that the commentary here is intended not to hurt the property, but provide important recommendations on small things that could provide great improvements. The service from the staff is very good, with shuttle service, check-in, and other contacts handled pleasantly and efficiently. The hotel... More 

Was this review helpful? Yes 1
Irving, Texas
Top Contributor
73 reviews 73 reviews
42 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel close to Washington National Airport and offers a complimentary shuttle. When I checked in the power had just gone out all along the street. The hotel staff were extremely helpful. The gave all guests a glow stick light and escorted people to their rooms since there was only one elevator working on the backup system and the corridors... More 

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OurGuestsAreBest, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Srwemail: Thank you for taking time to post a review on your recent stay at the Hilton Crystal City. We do appreciate the feedback we receive from our guests as it allows us to continually improve both our service and product. I appreciate your kind words regarding your stay. Thank you for bearing with the hotel during the unfortunate... More 

Naha, Japan
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As some other reviewers have listed, the hotel itself is a little bit dated, but the people there make a difference. As a Diamond member, I was given an extra large room at the end of the building without requesting it. Check-in was smooth and uneventful, and overall the stay was pleasant. The rooms are of a typical Hilton standard.... More 

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laurel, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Ashely at the front desk was very helpful to my party of 10 any time we called to revise our reservations. All staff were accommodating. The Sit down Jazz Dinner was great! Grown and Sexy! The overall score from my party of 10 that attended the GENTS/Holiday Ball at the Hilton Crystal City was a rating of 8.

Review collected in partnership with Hilton Hotels & Resorts

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Baltimore, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel provided a great and easy experience during our stay there. I would highly recommend their Stay, Park & Go promotional package including Airport Parking. It was a breeze flying out & coming back in. Shuttle Drivers were excellent & courteous.

Review collected in partnership with Hilton Hotels & Resorts

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Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Eric L: Thank you for the great post regarding your recent stay at the Hilton Crystal City. We do value the feedback that we receive from our guests. It was a pleasure to read your great comments on your stay. I was delighted that our Stay, Park and Fly package worked well for you. The hotel is extremely close... More 

Wenatchee, Washington
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have stayed several times at this hotel while visiting Washington, DC. The location is the main draw for us because it is located near our favorite seafood restaurant, Legal Seafood, and the subway. We have found the rooms to be quite nice for the price and the staff especially at the front desk have always been helpful. And depending... More 

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Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was beautifully decorated during the holidays. I didn't use the restaurant, but the cafe was quick and provided several good options, both healthy and reasonably priced. Fitness Center was great. Easy commute via VRE and Metro, just a short walk.

Review collected in partnership with Hilton Hotels & Resorts

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Boston, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel's amenities make in an attractive place to stay. It's near the airport, and there's a quick and convenient shuttle. It's attractive. There's free wi-fi, and the beds are comfortable. One gets the sense, however, that the staff are not enthusiastic about hospitality. Are they poorly paid or badly trained? Who knows?

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear John F: Thank you for posting a review on your recent stay at the Hilton Crystal City. We appreciate the feedback we receive from our guests. It was a pleasure to read your great comments regarding our hotel product. We do think that we have a great facility. I am sorry that you experienced some challenges with our team... More 

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Additional Information about Hilton Crystal City at Washington Reagan National Airport

Address: 2399 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Crystal City at Washington Reagan National Airport 3.5*
Number of rooms: 379
Reservation Options:
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Also Known As:
Hilton Crystal City At Washington Reagan National Airport Hotel Arlington
Hilton Hotel Arlington
Hilton Arlington
Arlington Hilton
Hotel Style:
#16 Business Hotel in Arlington

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