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Comfort Inn Ballston

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1211 N. Glebe Road, Arlington, VA 22201
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Comfort Inn Ballston
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Comfort Inn Ballston
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256 reviews from our community

Traveler rating
    67
    110
    48
    18
    13
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104
34
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66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn Ballston
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Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2011

have been staying at this hotel for over 10 years now .very friendly and helpful staff i have stayed at many hotels in the area and this one tops them all. i highly recommend . The front desk manager Victor provides A++++ service

Was this review helpful? Yes 1
Norwich, Vermont
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 26, 2011

Hello fellow travelers I stayed for two nights Sept 22-24, literally the last room available in Arlington during conference week. I was initially apprehensive bc of the slew of alarming negative reviews. I can report that my stay was perfectly pleasant and good value for the money. I noticed none of the issues previosu posters mentioned: The room (with courtyard... More 

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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 27, 2011

First, I will go into the positives: - Indian restaurant on site is delicious - Great location - Free parking However, none of the above can ever compensate for what happened to me when I checked into this sorry excuse for a hotel. Having missed my flight, I didn't arrive until late evening. My friend accompanied me to the hotel... More 

Was this review helpful? Yes 3
GenManager0210, Manager at Comfort Inn Ballston, responded to this review

After a lengthy investigation of this incidence, I found out that this incidence took place with the previous management(before August 2010). I have been in contact with local police authority to confirm this case. I am very sorry to hear that a guest can be treated this poorly and I admit that this is just beyond my belief! More 

Davie, Florida
Top Contributor
58 reviews 58 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed August 10, 2011

my stay here was for a business trip and everything else was booked hence this was the only available hotel within my company's range. The carpets in the hall were dirty and my room was the darkest I've ever been to as it had a miniscule window in the corner. The drawers were missing handles and the tables were beaten... More 

Was this review helpful? Yes 2
nuthouse
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 24, 2011

Our room was clean and quiet. The staff was friendly and helpful. Breakfast was adequate. Room was much larger than I expected. There were five of us, a roll-away and all of our luggage and we never felt cramped. The beds were comfortable, with nice bedding and the towels were not sandpaper. It is a fifteen minute walk to the... More 

Was this review helpful? Yes 2
GenManager0210, Manager at Comfort Inn Ballston, responded to this review

We are very pleased to know that you had a pleasant stay. Just to add a few, we now offers a shuttle service to Ballston Metro (Mon-Fri, 7-10am &3-8pm), Hot Buffet Breakfast(finally, still 6-9am). We look foward to see you again! More 

San Diego, California
Top Contributor
67 reviews 67 reviews
66 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed June 5, 2011

This is a mediocre hotel taking advantage of captive audience of visitors to the National Science Foundation, DARPA and D.C. tourists. Wireless internet is slow and sometimes disappears for hours on end. They don't appear to try too hard. Night clerk asleep at the front desk. Oil stain on wall behind front desk staff, where they've leaned there heads for... More 

Was this review helpful? Yes 1
GenManager0210, Manager at Comfort Inn Ballston, responded to this review

We are deeply sorry about the negative experience you had with the stay. Just to mention a couple of changes other than the brand-new management, we now offers Hot Buffet Breakfast and complimentary shuttle to Ballston Metro and NSF(upon request). The hours are Mon-Fri, 7-10am & 3-8pm. Also, we are renovating the lobby/front desk, breakfast and business center, beginning November... More 

Georgetown, Texas
1 review
2 of 5 stars Reviewed February 11, 2011

air is bad, smells musty/moldy. Several colleagues complained of smell in rooms and some left the hotel due to allergies/asthma. Management refuses to acknowledge complaints. Do not use this hotel.

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GenManager0210, Manager at Comfort Inn Ballston, responded to this review

I deeply apologize for the inconvenience. Your group stay unfortunately coinsided with the door refinish project and affected some of the guests. Our exterior upgrade is now all complete and I would guarantee that there is nothing that would produce environmentally sensitive or harzadous material for the guests. Once Again, we deeply apologize. More 

Paris, France
Top Contributor
89 reviews 89 reviews
29 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed February 7, 2011

From the moment I walked into the lobby, I loved this hotel. They have on beautiful classical music. The staff is competent, intelligent and helpful. It has a terrific Indian restaurant attached. You can access your email in the lobby. The rooms are modest but clean. This is not a fancy hotel, just a very good one. Free parking is... More 

Was this review helpful? Yes 1
GenManager0210, Manager at Comfort Inn Ballston, responded to this review

What would be your next icing(s) on the cake are, the complimentary hot buffet breakfast for you to begin your day with, and the Shuttle to the ballston metro (Mon-Fri, 7-10am & 3-8pm every hour on the hour). We cannot wait to have you back here and taste! More 

Delaware
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 13, 2010

My husband and I stayed in this hotel for one night because it was close to an activity that we were attending. I read other reviews and some were negative. I have to disagree. This hotel is clean, updated, the personnel is very professional and competent. The breakfast room is well stocked and offers a variety of choices. The bedroom... More 

Was this review helpful? Yes 2
Gdansk, Poland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 24, 2010

Quite nice hotel close to subway station. Calm neighborhood. Right price for this quality.

Was this review helpful? Yes 1
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