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Comfort Inn Ballston

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1211 N. Glebe Road, Arlington, VA 22201
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1 room 1 guest
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Comfort Inn Ballston
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286 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn Ballston
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Toronto, Canada
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed January 12, 2013

I was thoroughly disappointed with this hotel. I was expecting a much more pleasant experience. Instead I was very disappointed. The rooms did not even vaguely resemble the rooms posted on the web site. The rooms were dated and dingy. There was trash on the floor. Yet the staff which was so rude and unpleasant refused to move me. The... More 

Was this review helpful? Yes 1
Martinsburg
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 1, 2013

This property provides a great location for a sightseeing trip to Washington DC. You can take the Ballston metro downtown. The hotel has a shuttle to the metro if desired, but we walked with no problem. The staff is very helpful and super friendly. Nice spacious rooms. Would stay here again,

Was this review helpful? Yes 1
Knoxville, Tennessee
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 23, 2012

I have stayed here several times in the past couple of years since I have family in Arlington. It has improved in the past 2 years! The rooms are clean, and they are spacious. Also, it's not as expensive as some of the other hotels in this area. It's not a fancy hotel, but it serves the purpose of a... More 

Was this review helpful? Yes 2
Pennsylvania
Level Contributor
56 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 20, 2012

We went to visit Washington, DC, but we didn't want to spend the money to stay in the city. This hotel is about 1/2 mile from the Ballston Metro Station (Orange Line). It's very walkable, and the hotel has shuttle service to the Metro Station during certain hours. From there, it's about a 10-15 minute ride into the center of... More 

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Cincinnati, Ohio
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 17, 2012

There is nothing fancy about this Comfort Inn. It's tired. However, it's a great location, very easy to get in and out of, no cost for parking, the rooms are clean and big, the people are nice, and it does the job. How can you beat $75 a night when you just need a good nights sleep?

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Cleveland, Ohio
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 11, 2012

Hotels in Arlington are ridiculously expensive, so we decided to save well over $100 a night by staying at a Comfort Inn. It was worth it. The hotel staff was quite friendly and helpful, the free breakfast was average, and the bed was good. The wireless internet was free (unlike the more expensive hotels) and it's a reasonable walk to... More 

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Austin
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 27, 2012 via mobile

The rooms were spacious for 4 people, carpets a bit worn out. The breakfast was good. The lady at the reception was helpful towards giving us details about the hop in/off bus. Would stay again here given the proximity to the metro station.

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CommentManager, Guest Relations Manager at Comfort Inn Ballston, responded to this review

Thank you for sharing your comments. We appreciate your business and look forward to seeing you again. More 

Minneapolis, Minnesota
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 13, 2012

We stayed at this hotel over the 4th of July, soon after a bad storm went through DC. Our hotel thankfully had on power and had working AC as soon as we arrived (something we were nervous about prior to flying to DC). They were within walkind distance to many restaurants and to the train station. The area felt very... More 

Was this review helpful? Yes 1
Miami, Florida
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed November 11, 2012

I was very disappointed with this hotel. The managers were rude and unethical. There was "inconsistencies" with the rate and the credit card charges. I should have consulted their reviews as that appears to be a pattern. The rooms are clearly not what is posted on their site. It is dirty and much smaller. The shower was either hot or... More 

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CommentManager, Guest Relations Manager at Comfort Inn Ballston, responded to this review

We apologize your stay was less than expected. Comments such as yours are not typical of our hotel. We appreciate you taking the time to share your experience, it is through feedback such as yours that we are able to make improvements to our product and service. More 

Arlington, Virginia
1 review
2 of 5 stars Reviewed November 7, 2012

We arrived at the Comfort Inn at about 9:00PM. My room was part of a large school group with 4 students per room. I called the front desk to ask for more towels, as 4 really isn't enough for 4 kids. The front desk simply stated, "You have enough towels" and hung up. I was very disappointed.

Was this review helpful? Yes
CommentManager, Guest Relations Manager at Comfort Inn Ballston, responded to this review

We apologize for your experience as described. Comments such as these are not typical of our hotel, so please be assured we are looking into the matter to insure a similar experience does not occur. We appreciate you taking the time to let us know. It is through feedback such as yours that we are able to make any neccessary... More 

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