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Courtyard Arlington Crystal City/Reagan National Airport

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2899 Jefferson Davis Highway, Arlington, VA 22202
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1 room 1 guest
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Courtyard Arlington Crystal City\/Reagan National Airport
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316 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Arlington Crystal City/Reagan National Airport
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Salt Lake City, Utah
Level Contributor
161 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
3 of 5 stars Reviewed April 10, 2013

This Courtyard is what you would expect from a Courtyard, BUT it isn't very well located in Crystal City. There are many other hotels from which to chose that will be closer to the dining and shopping available in the area. Also, the parking for this property is expensive. My suggestion is check around and chose this property if the... More 

Was this review helpful? Yes 3
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Dear hankwill Thank you for your comments about your stay with us @ Courtyard. We are glad you had the opportunity to stay with us. We do offer a shuttle to Crystal City METRO station, local offices, restaurants and shopping which are all just a few blocks from the hotel. We do charge for parking at the hotel, but monitor... More 

Harrisburg, PA
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed April 10, 2013

Stayed here on 4/5/13. Prepaid for parking using a 3rd party service that the Courtyard administers. Check-in: Was nicely greeted by a woman who was unfortunately just "filling in" and didn't know any of the local hotel policies with respect to parking. Was then referred to another woman who required that I print out a copy of my parking confirmation... More 

Was this review helpful? Yes 2
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Dear Willisdavis Thank you for sharing your concerns about your arrival experience, guest room and our airport shuttle the following morning. I do apologize that you found the redemption process for your booking with AllUSAParking.com to be difficult and time consuming. Your concerns about the staff members on duty have been shared with them so that they understand the impression... More 

Travelers are raving about these Arlington hotels

Minneapolis, Minnesota
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 9, 2013

We booked a last minute spring break trip to see DC. We got an exceptional rate on Priceline that included breakfast. Knowing this brand and comparing it to other hotels in this category, we found it to be right on with our expectations. Overall, a decent place to stay. Pros: - No problems with noise (12th floor) or comfort of... More 

Was this review helpful? Yes 1
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

PJBlueEyes- Thank you for your well rounded comments on the hotel and your experience with us. I am happy to see that you had a good stay in general. We are in need of a replacement van, something I am currently working towards. We have shared your concerns about the life guard on duty during your stay with our pool... More 

Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 6, 2013

Although the room was slightly small, it was very clean and the shuttle was excellent to Crystal City metro and to the Airport. It was literally five minutes to the Airport. The front desk staff were friendly. The only complaint was the heat was not too effective. The bathroom was large and clean and well lit.

Was this review helpful? Yes 1
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Dear MaryWest- Thank you for your review! As you note, we are just a few minutes from the terminals at Washington Reagan National Airport, but yet away from the noise of the airport itself. I'll be sure to have the engineer check the heat in your room to make sure there was not a problem with the heating unit. As... More 

Twinsburg, Ohio
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed March 31, 2013 via mobile

I stay at Marriotts exclusively so I am quite a connoisseur of this brand, (100 nights per year.) so, to be to the point, the staff was not really up to par for accommodating business needs. No cabs come to this hotel so they have to call them, it is tucked in the corner so the flow of traffic is... More 

Was this review helpful? Yes
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Dear bighalloween- Thanks for your feedback on the hotel. While we do not have a cab stand in front of the hotel, we do share one with the Hyatt next door. The local jurisdiction only allows so many stands in an area to avoid conjestion, so our is next door. We are happy to pull a cab over from the... More 

Boston, Massachusetts
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 31, 2013

Stayed here for the cherry blossom festival. Hotel was on the edge of all the crystal city activity, but was an easy walk and also offered regular shuttle service to the metro and to the airport (every 10 to 20 minutes). The shuttle staff were highly professional and helpful as was the housekeeping staff and especially the bistro staff. You... More 

Was this review helpful? Yes
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Dear SKimo26- Thank you for visiting the DC area for the Cherry Blossom Festival this year. It continues through mid-April with the blossoms themselves due to peak around April 10 to 12. Spring in DC is a great time to visit the city. Tons of activities, fesival and attractions to see in the area. Be sure to take time to... More 

Richmond, VA
Level Contributor
186 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed March 31, 2013

We went to the NCAA basket ball tourney and found hotels in the district expensive for the weekend. Then we discovered this hotel. Located in an office park, this Courtyard is one of a dozen hotels catering to business people. Located at the end of the Crystal City area, one would have to walk longer to get to the places... More 

Was this review helpful? Yes
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Dear joeworf- First, I hope your NCAA basketball team won their games and advanced to the next round. Thank you for your comments on the hotel. You are correct, we do have a lot of tourist who stay with us. In addition to the front desk staff who is happy to provide information on local attractions for Arlington and Washington,... More 

1 review
5 of 5 stars Reviewed March 29, 2013

This hotel is great for the price that we got. Awesome location and shuttle service. The metro is right there so you can hop on and go anywhere in the city. The only down side is that there are not a lot if restaurants within walking distance.

Was this review helpful? Yes
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Dear Matthewhatfield04- Thank you for taking the time to share your feedback with us about your stay. I am glad to hear that it was a perfect hotel for your price point. We take pride in offering our guests a great stay with service and amenities that meet their needs. As you noted, the restaurants for our neighborhood are about... More 

Atlanta, Georgia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 27, 2013

I booked a stay here using hotels.com and entered my credit card info any everything. I got loads of confirmation emails and evened called the day of confirm. When I showed up for the reservation, they told me they didn't have a room for me!!! The people told me that I was just holding a room with my credit card... More 

Was this review helpful? Yes 1
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Dear Dianna N- Thank you for sharing your concerns with us about your reservations at the hotel. I know that you spoke with the hotel's Assistant General Manager as soon as she became aware of your concern and she handled your issue to your stated satisfaction. She assisted you with a full refund on the charges for the no show.... More 

Colorado
Level Contributor
97 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed March 25, 2013

We ordinarily do not review lodging owned/operated by the major chains because they are predictable (and the staff her is representative of Marriott-excellence). The exception to that rule is perhaps the Courtyard in Crystal City, chosen because of proximity to DCA. Arriving after midnight (because of a major flight delay), we were warmly greeted with, "We have upgraded you." That,... More 

Was this review helpful? Yes 1
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Dear Madqdog- Thank you for your feedback on our experience at the hotel. I do apologize that you did not have a good experience due to external noise. While your upgraded room was close to the elevators, most of our guest experience little discomfort from general building or guest noise while staying with us. In fact, noise concerns at the... More 

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