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Courtyard Arlington Crystal City/Reagan National Airport

3.0 of 5 2899 Jefferson Davis Highway, Arlington, VA 22202
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Courtyard Arlington Crystal City/Reagan National Airport
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Courtyard Arlington Crystal City/Reagan National Airport
Courtyard Arlington Crystal City/Reagan National Airport
Courtyard Arlington Crystal City/Reagan National Airport
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259 reviews from our community

Traveler rating
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    103
    55
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hotel is nice and clean with only a short bus trip from the Airport. The Airport offers a free shuttle that runs every 20 minutes from the airport. They also have a shuttle that is meant to leave every 20 minutes to the metro station with the pick up at the same time. However this is not the case.... More 

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Keller, Texas
Top Contributor
63 reviews 63 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Courtyard for their good room rate and airport shuttle. Also chose Courtyard knowing they don't give a complimentary breakfast. This didn't matter as I was leaving too early for one if it was offered. Room was very well lit and had great high-speed free internet. Everything worked perfectly including ventilation system and elevators. Frequent shuttle service. Less than... More 

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BWI-CYTD, Assistant General manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Thank you for taking time out of your busy schedule to write a review. Our close proximity to the airport and a complimentary airport shuttle service is certainly beneficial and we are glad you enjoyed those benefits. We will pass on your compliments to our Maintenance & Upkeep team as they take pride in making sure everything is in working... More 

Seattle, Washington
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed two nights for a business trip. The shuttle to the airport makes a huge difference. The room was spacious, clean and the service was great. The front desk took care of some of my special requests as well.. Thank you

Was this review helpful? Yes
BWI-CYTD, Assistant General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

We sincerely appreciate your time and feedback as we consistently thrive to better our services. Please be assured that our Front Desk & Housekeeping associates will be recognized as friendly service and clean rooms are two important aspects of the stay while you are on business. If your travel brings you back to Arlington; it would be great to have... More 

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay. It is a very business friendly hotel. I was able to take my laptop down into the dining area (and not feel out of place at all) and work in peace while having a nice dinner. The hotel is also very centrally located and was very convenient for me as it was just basically around... More 

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BWI-CYTD, Assistant General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Thank you so much for your feedback. We are glad you enjoyed your stay with us. Courtyard's Media Pods and Home Theater certainly add to the experience of dining and in today's day and age internet access is very important which we do provide complimentary. We will pass on your compliments to our staff. If you happen to visit this... More 

New York
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed January 25, 2015

I was suppose to stay at this property for over a month but had to cut ti short because I found The Marriott Crystal City Reagan Airport for about the same price, not to mention the location and the quality is much better than the Courtyard. When I arrived, it felt like I was coming to a college dorm. There... More 

Was this review helpful? Yes 1
BWI-CYTD, Assistant General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Thank you for taking the time to write your feedback in regards to your recent stay at the Courtyard Arlington Crystal City/Reagan National Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Comfortable and relaxing stay is certainly very important which you did... More 

Carlisle PA
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 19, 2015

Shameka and Fissaha went out of their way with smiles all the way. We were meeting another couple for dinner, and parking could have been a problem, but Shameka not only provided parking tokens for their short stay over dinner, but went on to provide toiletries later for some in my party who had forgotten some important items. Our room... More 

Was this review helpful? Yes
BWI-CYTD, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Thank you for taking the time to write a response on your most recent stay with us. I am so happy that my front desk team was able to help exceed your expectations. We are looking forward to your next trip back to our hotel. Thank you, Chris Zanzano General Manager More 

1 review
4 of 5 stars Reviewed December 31, 2014

Fissaha, Shimeka and the Manager were the most helpful and pleasant hotel employees we have ever encountered. We had a slight transportation issue, and it was taken care of promptly and kindly (despite my yelling and swearing) an overall great experience, we would definitely return! Stay here for great location amd easy access to D.C. and surrounding areas.

Was this review helpful? Yes
BWI-CYTD, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Thank you for taking the time to write a review on your previous stay with us. I truly appreciate the fact that although we had a slight transportation issues the team was able to own the situation and allow you to enjoy the rest of your stay wiht us. Exceeding expectations in customer service is our goal. Chris Zanzano General... More 

London, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

I stayed at this hotel for four nights while visiting the US on business. While ordering breakfast, I lost my vision and then my balance. The staff acted quickly to call emergency services. They also called my colleague so I wouldn't be at the hospital alone. The staff made sure someone was always with me and followed up when I... More 

Was this review helpful? Yes 1
BWI-CYTD, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Thank you for taking the time to share your experience when staying with us. I can only imagine that it was a very scary situation to anyone that started losing vision. I will be sure to recognize Sven for hsi efforts in our next all associate meeting. Chris Zanzano General Manager More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

I love the stay just work on pick up from the Metro, I called ahead to make sure there was a pick up .I was told yes it was 15 min be for I got there still have to wait 20 min no pick so I got on the bus.. But I'll still stay with the Courtyard ..:)

Was this review helpful? Yes
BWI-CYTD, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Thank you for taking the time to write a review about your stay with us. I apologize that the shuttle was on time to pick you up. This is great feedback to review the departure and pick up time for all our guests. Thank you for your loyalty and looking forward to your next visit. Chris Zanzano General Manager More 

Grand Prairie
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed December 20, 2014

The hotel itself was very nice & clean, the bed was comfortable. My main problem was this droning noise that was about to drive me crazy ~ it turned out to be the elevator. So I'd suggest requesting a room far from the elevators. I was surprised it didn't have a microwave & the coffee maker was really cheap. There... More 

Was this review helpful? Yes
BWI-CYTD, Assistant General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review

Thank you so much for your feedback regarding elevator noise. I can completely understand your frustration.. This is a high priority for us and our Director of Engineering is looking into the mechanical aspect of it. I am glad you were happy with our staff service. I will certainly pass on your compliments to my team. We do have microwave... More 

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Additional Information about Courtyard Arlington Crystal City/Reagan National Airport

Address: 2899 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Arlington Crystal City/Reagan National Airport 3*
Number of rooms: 268
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Also Known As:
Courtyard Arlington Crystal City/Reagan National Airport Hotel Arlington
Arlington Courtyard
Arlington Marriott
Hotel Style:
#29 Business Hotel in Arlington

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