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All 49 Alexandria hotels

Sheraton Suites Old Town Alexandria

3.5 of 5 Hotel   |   801 North Saint Asaph Street, Alexandria, VA 22314
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71%
Ranked #27 of 49 hotels in Alexandria
A recent review
4 of 5 stars Reviewed May 27, 2011
j314 Charlottesville, Virginia
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353 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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There are newer reviews for Sheraton Suites Old Town Alexandria
See the most recent reviews
Charlottesville, Virginia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 27, 2011

I really like the way the place is arranged -- it is like a nice studio apt. Bedroom had french doors to living room & it's own flatscreen. "Kitchen" at end of living room area included frig, microwave, coffee maker w/coff & teas, ice area & sink. Two ways into bathroom (pocket door from bed area & entry from kitchen... More

Was this review helpful? Yes 1
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thanks so much for your comments and we are glad you had a pleasant visit. We are very fortunate to have a great facility stocked with all of the things you expect from a 4 star hotel. Our information is listed on our very own web site and the items you mentioned are standard for all Sheraton Hotels. Sometimes our... More

White Plains, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 16, 2011

We arrived at the Sheraton Old Town Alexandria by car and thought it was decent enough looking hotel. We immediately found out that the woman at the desk did not appreciate our Priceline standards. She was not helpful or courteous, and when she mentioned the parking fees, we were stunned. To this day, I can't find parking fees on their... More

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sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thanks so much for sharing your experience about your recent stay. Guests should always be met by pleasant and well trained staff that offer useful information and not excuses. We will certainly address your concerns so that others do not have this occur. With regards to our parking you can find the information on our web site under hotel amenities.... More

tonawanda, new york
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 15, 2011

We were part of a wedding party and didn't have an option of where to stay. When trying to reserve this room the runaround on the phone was almost comical, if not for the frustration factor. 4 phone calls and needing to ask for a manager twice. Once we were even hung up on when asking for the agents name!... More

Was this review helpful? Yes 1
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thanks so much for taking the time to share your thoughts about your recent visit. We always appreciate feedback both good and bad and in this case I can certainly understand your frustration. As the manager of the hotel you can be sure I always welcome the opportunity to speak directly with our guests and I am sorry I missed... More

indianapolis, IN
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 9, 2011

We stayed for 2 nights. Big beautiful room with 2 double beds, plus a separate room with sofa bed. 2 TVs, 2 phones, nice bathroom with 2 doors for privacy. Starbucks coffee. LOVELY staff. Very prompt. Great shuttle to and from airport and also to the Old Town area. The cordial driver even took us straight to the Chart House... More

Was this review helpful? Yes 1
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thanks so much for catching us at our best. It always makes me and the team feel great when we hear that a guest had a terrific experience. Please come visit us again and we appreciate your comments! Warm Regards, Steve W. More

Boston
1 review
5 of 5 stars Reviewed April 25, 2011

We arrived a few minutes after the Bar and Grill had closed its kitchen on Saturday night, weary and hungry. Others were finishing their dinners. Our flight was cancelled and we had been transported from Dulles to your lovely hotel with a morning flight at Reagan to be taken in ten hours. David not only honored our airline vouchers, he... More

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sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you so much for recognizing Dave in the restaurant and your nice comments about your experience. We want all of our guests to have the same kind of feedback and really appreciate you taking the time to share them with us. You can be sure I will pass them along to the entire team and that we will continue... More

2 reviews
4 of 5 stars Reviewed April 18, 2011 via mobile

I stayed with my family of 4. The rooms were not as big as we expected but that was fine. The power also went out because of a storm but they justified it with free coffee which was very nice. The location was perfect it was a safe place and a few blocks away from King street which had shops... More

Was this review helpful? Yes
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

We really appreciate your understanding while we handled the power outage. It is rare, but on some occasions powerful storms will knock the power out in the area. We are very fortunate to have well trained staff and such a great generator that controls the computer systems, restaurant equipment, and elevators so that most guests did not even notice the... More

Atlanta
Top Contributor
123 reviews 123 reviews
26 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed April 8, 2011

My second review, first this year, for this facility. US Govt rate up now to 211, plus taxes. They are now inviting guests to their first floor lounge 5:30-7:00PM for a pleasant mix of finger foods and drinks available. It was a pleasant draw that distinguishes this hotel. Staff very helpful - Gena the Room Director and others. Go to... More

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sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thanks so much for your feedback and for your loyalty. We will continue to work hard to make sure when you visit the area we are your number one choice. Best Regards, Steve W. More

NYC
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2011

My husband, 11 month old son and I decided to take a trip from NJ to DC for the Cherry Blossom Festival. We were a bit nervous as it was our first trip so far away from home with our little one. I thought the suite style of the hotel would give us more room with all of our 'new'... More

Was this review helpful? Yes
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Well it's hard to top that, but we are going to try. When your son is ready for the next DC experience I hope you will call me again. You made my day and we will keep working hard so that all our guests feel the same way. Be Well! Steve W. More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed March 19, 2011

Rooms were lovely, spacious and clean. The Staff at this hotel is incredible. From the Front desk to the Life Guard, the House keepers to the Maintenance Staff, all were friendly, caring and accommodating. I can't wait to return.

Was this review helpful? Yes
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thanks so much for your comments. It is great to work at such a nice place with staff that truly cares and a location that meets all the parameters of a big city, close to the airport, and suburban feel. Please do come visit us again! Steve W. More

Bellingham, Washington
1 review
4 of 5 stars Reviewed March 17, 2011

Spent a week seeing DC sites. Hotel located close to Metro, hotel provides shuttle. Staff was friendly and helpful; great with teens. Suite rooms worked well for differnt age group.

Was this review helpful? Yes
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

I am thrilled to hear of your great experience and will share this with our staff. It helps to keep us motivated so that all guests have such nice things to say. We hope to see you again very soon! Steve W. More

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Additional Information about Sheraton Suites Old Town Alexandria

Address: 801 North Saint Asaph Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Old Town Alexandria 3.5*
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Also Known As:
Sheraton Suites Old Town Alexandria Hotel Alexandria
Sheraton Hotel Old Town Alexandria
Alexandria Sheraton
Sheraton Suite Old Town Alexandria
Sheraton Alexandria

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#21 Business Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more   less 
Number of rooms
247

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