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Sheraton Suites Old Town Alexandria

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801 North Saint Asaph Street, Alexandria, VA 22314
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Sheraton Suites Old Town Alexandria
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466 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jacksonville, FL
Top Contributor
66 reviews 66 reviews
11 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Sheraton for 5 nights on a girls trip in March. We booked the king suite with balcony and got a room on the 3rd floor. The room was a perfect size for the 3 of us. It had a king bed with tv in the room. There was a pull out couch with flat screen tv... More 

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Chesterfield
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Nestled in Old Town Alexandria it is close to everything. The staff was very welcoming at my very late arrival. I had the benefit of staying in a Suite and the layout was great, I had room to work and relax. I stayed on the club level which allowed free access to free breakfast and it was a "real" breakfast... More 

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Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our overnight stay here, quaint. Very quiet nice bar and restaurant on the lobby level. The bartender/server Anthony was great, really personable and friendly, he had great conversation, not too much but just enough. He allowed us to enjoy our meal. The food was quite tasty. We had dinner and the drinks were good as well. We chose... More 

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to complete a survey on TripAdvisor. I was glad to learn that you enjoyed your stay and the restaurant and Anthony's friendly service in particular. I trust you will return when your travels bring you back to Old Town Alexandria. Regards, Alfred Matter General Manager More 

Yellow Springs, Ohio
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just finished a two-week stay at this hotel as a business traveller, and they just keep getting better. Jocelyn in the Club Lounge is a delightful, friendly face at the end of the day, and the shuttle drivers, Said A. Yassin in particular take good care of those of us who have to rush off to the metro for... More 

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Lori, thank you for taking the time to complete a survey on TripAdvisor and to recognize many of our great associates. I will make sure to let them know. I trust we will see you again when your travels bring you back to Old Town Alexandria. Regards, Alfred Matter General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Promotho, Trina, and Vincent went above and beyond to make our stay better. They had amazing customer service. I would stay here anytime I'm ever in the area. The hotel and the breakfast were both wonderful. I enjoyed my meal to the fullest.

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning, thank you for taking the time to complete a survey and to recognize our restaurant staff, Protho, Trina and Vincent. I am glad to learn that we will see you again when your travels bring you back to Old Town Alexandria. Regards, Alfred Matter General Manager More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

My name is Terry Fisher and I was in Alexandria on Business, The FINRA Foundation Financial Education Grantee Training. My room was 710 and my stay was March 4th through March 6th. My room was clean and comfortable but most of all Tanay was extremely polite and helpful with getting me back to the train station!!!!!!! Hello Tanay keep up... More 

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Terry, thank you for taking the time to rate us on TripAdvisor. I was glad to learn that you enjoyed your stay and in particular the service provided by Tanay, I will make sure to let her know. I trust we will see you again the next time your travels bring you to Old Town Alexandria. Regards, Alfred... More 

Fort Mill, South Carolina
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I've stayed in this hotel for about 20 weeks over the last 8 months, and I have to say that it is CONSISTANTLY great. The condition of the hotel and amenities are excellent and the location to everything you need to be comfortable exists here. There's a Harris Teeter Grocery on the corner with every thing you need or forgot... More 

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good afternoon Scott, thank you for giving us a great review and many thanks for being a loyal guest, it is always nice to hear from a fan. I will make sure to share your kind comments with Anthony, Jocelyn, Ekram and the rest of the staff. I trust we will see you again on your next visit to Old... More 

Lancaster, Pennsylvania
Top Contributor
55 reviews 55 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Sheraton in a convent location in Old Town Alexandria. Our suite had two queen beds and a sitting room. The room was clean and the bed comfortable. The two TV's had issues though. (Not that I was there to watch much TV.) One would not change channels and the other turned itself off from time to time. I reported... More 

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to complete a survey, I was glad to learn that you enjoyed your stay overall and that you recommend our hotel. Please come back to see us next tiem your travels bring you back to Old Town Alexandria. Regards, Alfred Matter General Manager More 

Chapel Hill, North Carolina
Top Contributor
348 reviews 348 reviews
81 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For business in Alexandria, this hotel is perfect. Free shuttle transportation is provided to and from DCA. Welcome reception and speedy checkin permits quick access to the room. Suite includes sitting area and bedroom. Room includes microwave, under counter refrigerator and Starbucks coffee. Hotel is near a grocery story, Trader Joe's and within walking distance to area restaurants and shopping.... More 

Was this review helpful? Yes 1
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Queen Bee, I hope this finds you well. Thank you for completing a survey on TripAdvisor, I was glad to learn that we created another fan and we look forward to seeing you on your next trip to Old Town Alexandria. Regards, Alfred Matter General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff at the Sheraton suites in Old Town, Alexandria were helpful and kind. They made our stay a pleasure. All the staff were helpful, but Tanay was especially nice to us, both at check-in and check out. We will recommend this hotel to anyone staying in Old Town.

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good afternoon, thank you for giving us a great rating on TripAdvisor. It is always nice for me to learn that we created a new fan and I am particularly pleased that Tanay was able to make your stay more enjoyable. I believe we will see you again next time your travels bring you back to Old Town Alexandria. Regards,... More 

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