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All 49 Alexandria hotels

Sheraton Suites Old Town Alexandria

3.5 of 5 Hotel   |   801 North Saint Asaph Street, Alexandria, VA 22314
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72%
Ranked #26 of 49 hotels in Alexandria
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
EVArcht New York City
  • Reviews (324)
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324 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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New York City
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Hotel for a weekend getaway to the DC area. Overall, it's a great hotel. Our room was a very nice, clean suite with a sitting area and the sleeping area was separated by two french doors. There was a little nook with a sink (granite counter tops) and a refrigerator which was unexpected, but very... More

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Charlottesville, Virginia
1 review
2 of 5 stars Reviewed 1 week ago

I struggled with the rating here. It is a good hotel for what it offers - all divided (doors separate the bedroom and living room) suite rooms at a price and location that is competitive to the area. The hotel rooms are a bit dated, but were clean, beds were comfortable, and the staff was friendly. The lobby drinks are... More

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to complete a survey. I understand your concerns with the elevators, I can assure you that we have an excellent maintenance company and they are perfectly safe. As you indicated, the elevators just passed their annual inspection. Having said that we are planning an upgrade of our elevators which is a normal occurrence in... More

Grove, Oklahoma
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 15, 2014

Excellent staff, helpful and friendly. Clean room with great amenities. Super pool and workout facilities. Nice conference room. I just cannot say enough about how very helpful the staff was to my family when planning with sightseeing, arranging for transportation and recommending places to eat and visit. I also appreciated the free airport shuttle which had metro access.

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Hello Julie B, it is always nice to hear from a fan like you!. Thank you for taking the time to give us you feedback, I will make sure to share your great comments with our staff. I trust we will see you again when your travels bring you back to Old Town Alexandria. Regards, Alfred J. Matter General Manager More

Houston
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 13, 2014

I was pleased to find this nice, updated hotel with a great location. My room, although more traffic noise than I would like, had a beautiful view of the river and was clean and comfortable. Very nice amenities, including a living room with doors, granite countertops, Starbucks coffee, a microwave. No free breakfast, however. Room service chargedme for coffee, but... More

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Hello loves2garden thank you for taking the time to get us feedback from your recent stay. I appreciate the suggestion for our refrigerators and we will try your suggestion in a few rooms and measure the feedback we get. I am not sure everyone is as energy conscious as you are and we may get more complaints about the refrigerator... More

Milan, Illinois
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 18, 2014

We had the need to travel to D.C. for a somber occasion. We chose the Sheraton Suites Old Town Alexandria, based on its convenient location, proximity to King Street and the descriptive info provided. What we found was FRIENDLY, HELPFUL, COURTEOUS Staff, a lovely room (suite), a sumptuous bed, terrific shower, super underground parking, hi-speed internet & great (in room)... More

Was this review helpful? Yes 1
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to provide us with feedback from you last stay with us. We appreciate any comments to help us improve our service levels. Please tell all your friends what a great find we are. I was glad to learn that you enjoyed your stay and I hope your travels will bring you back to the... More

Hay, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 18, 2014

Nice hotel. Needs a little maintenance, eg, wall paper peeling, and exhaust fan above shower mouldy, but apart from those things it was nice. Comfy beds clean rooms. Went to club lounge at 9am to fetch breakfast, was none left even though they said serving til 9.30.

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to provide us with feedback from you last stay with us. We appreciate any comments to help us improve our service levels. I am working with our Food & Beverage Manager to ensure Club Breakfast is available for the hours published. I am glad to learn that you enjoyed your stay and I hope... More

London, England, United Kingdom
Top Contributor
102 reviews 102 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 16, 2014

I always stay at hotels that are in the Starwood Group when I travel for work, so for my trip to Washington DC I stayed at Sheraton in Alexandria. Was upgraded to a really nice suite, which made my four day stay even better. Hotel is close to Alexandria old town, and is in a nice area. Also liked their... More

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to provide us with feedback from you last stay with us. We appreciate any comments to help us improve our service levels. I will make sure to pass on your nice comments to Wesley (Mr. Tan) I was glad to learn that you enjoyed your stay and I hope your travels will bring you... More

Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2014

Stayed here for two nights while in the DC area on business. Gentleman at the front desk who helped me check in (I believe his name was David Tam) was very helpful. I brought to his attention a discrepancy in the parking price listed on the website and what he quoted, and he was helpful in resolving the satiation and... More

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to provide us with feedback from you last stay with us. We appreciate any comments to help us improve our service levels. I was glad to learn that you enjoyed your stay as well as our Room Service. I will pass on your nice comments to the appropriate staff. I hope your travels will... More

Tampa, Florida
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 10, 2014

The Hotel is nice. Cost is consistent with the other hotels (Marriott, etc....) in the area. I picked it because of its proximity to the place I am meeting people at tomorrow (1/2 mile away). Don't stay at Sheraton very often, and now I remember why. This place Nickel and DIme's you to death. $22 to park your car. $6.95... More

Was this review helpful? Yes 1
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. I understand your frustration about the additional fees, reality is all hotels in an urban setting such as Old Town Alexandria charge for parking as well as all the full service hotel brands charge for internet. Complimentary internet access is always a available in the lobby at our... More

Pasadena
Top Contributor
70 reviews 70 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 9, 2014

I have stayed at this hotel many times and found it to be very adequate. But this time I want to review the restaurant in the hotel Fin and Hoof. Last night after a very long day I stopped in the bar and ordered a drink. When my change came there were $3 on top of the check and $3... More

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to provide us with feedback from you last stay with us. We appreciate any comments to help us improve our service levels. I was sorry to learn that your experience in Fin & Hoof did not meet your expectations, I will take this opportunity to speak with the bartender and conduct additional training. I... More

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Additional Information about Sheraton Suites Old Town Alexandria

Also Known As:
Sheraton Suites Old Town Alexandria Hotel Alexandria
Sheraton Suites Old Town Alexandria Hotel
Sheraton Hotel Old Town Alexandria
Alexandria Sheraton
Sheraton Suite Old Town Alexandria
Sheraton Alexandria
Address: 801 North Saint Asaph Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Alexandria
#23 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Old Town Alexandria 3.5*
Official Description (provided by the hotel):
Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Business Hotel in Alexandria #23 Family Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more   less 
Number of rooms
247

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