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Sheraton Suites Old Town Alexandria

3.5 of 5 801 North Saint Asaph Street, Alexandria, VA 22314
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Sheraton Suites Old Town Alexandria
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Sheraton Suites Old Town Alexandria
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426 reviews from our community

Traveler rating
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    63
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chesapeake, Virginia
Top Contributor
234 reviews 234 reviews
17 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were in town for a girls' weekend and the Sheraton did not disappoint. We were expecting a normal room, but when we opened the door and found out we had a suite, we were very pleased. Everything was well stocked. The staff reacted promptly to requests for more towels, etc. and parking was easy and safe. The parking garage... More

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Jen, Thank you for completing a survey on TripAdvisor. I was glad to learn that you enjoyed your stay with us. Your point about the two garages is well taken; the desk is supposed to point that out to our guests, I will make sure to re-emphasize that detail to our desk staff. I hope to see you... More

Bucharest, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Sheraton Suites is a in good location (10 min. walk from King street). The suites are spacious, clean and well equipped. Staff is helpful. Breakfast is good. However, the pool is open only four hours/ day, in the after-noon/ evening.

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Adriana, thank you for taking the time to complete a survey on TripAdvisor. I was glad to learn that you enjoyed your stay with us and I trust you will return when your travels bring you back to Old Town Alexandria. Our pool is open from 4-10 PM weekdays as the majority of our guests at that time... More

Linthicum Heights, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Loved Old town Alexandria. Sheraton was nice, clean and had friendly and helpful staff. My only complaint is the price of parking....$26.00 per night . Otherwise the price was reasonable for a weekend stay.

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to complete a survey on TripAdvisor. I was glad to learn that you enjoyed your stay and your dealings with our friendly staff.Our parking rates are competitive for Old Town Alexandria and unfortunately are a necessary evil being in an urban setting. I hope we will see you again soon when your travels bring... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was very impressed with tanay's customer service. She was very assertive and answered all of the questions I had with a smile. The hotel was clean and the rooms was crisp. The hotel service was also very helpful and

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Jay, thank you for taking the time to rate us on TripAdvisor. I was glad that you enjoyed your stay, in particular the excellent service provided by Tanay. We hope to see you again soon when your travels bring you back to Old Town Alexandria. Regards, Alfred Matter General Manager More

Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had dinner tonight in the Fin and hoof Restaurant in the hotel because it was raining. I am glad it was raining! The food was excellent, prices were reasonable, and Alexandria took great care of our group. We'll for sure be back! Highly recommend the crab scallop cakes and the flounder stuffed with crab. The chocolate dessert is to die... More

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning, thank you for taking the time to rate us on TripAdvisor. I was glad to learn that you enjoyed your stay and our restaurant in particular. Please come back and see us when your travels bring you back to Old Town Alexandria. Regards, Alfred Matter General Manager More

Peabody
Top Contributor
51 reviews 51 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great neighborhood,Nice lobby area,local restaurants. Hotel bar mgr. is rude. Rooms are odd shaped. Pocket sliding door from bedroom to bathroom with no visible fan. Got a balcony as requested. I have stayed at Sheraton Suites Orlando and really enjoyed the room. This was not my favorite room configuration. Wi Fi is wierd. Hotel desk staff very nice and location... More

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to rate us on TripAdvisor. I was glad that you enjoyed your stay with us and in particular our great location in a residential neighborhood, yet convenient to Old Town Alexandria or access to Washington DC. I trust we will see you gain when your travels bring you back to Northern Virginia. Regards, Alfred... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked the hotel, it has all the stuff that you need and its really good located because you can only walk like 5 streets and theres kig street where you can find a lot of stores and restaurants. The only problem was the wifi service which is a little expensive.

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good afternoon, thank you for completing a survey on TripAdvisor. I was glad to learn that you enjoyed your sty with us and in particular our great location that has many places including King Street within walking distance. We offer complimentary WIFI for basic service and only charge for super high speed. Please come back and visit us again when... More

East Haddam, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here this past weekend before the Marine Corps Marathon. Arrived late and left early, so I didn't use all of the facilities. What I can say is that the hotel is located in a very nice area -quaint neighborhood, clean, spacious and comfortable rooms, close to a variety of restaurants and convenient to public transportation. I specifically have to... More

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning William, thank you for taking the time to rate us on TripAdvisor. I was glad to learn that you enjoyed your stay and our quit neighborhood location in particular. I will pas your kind comments on to Ekram. Please come back to see us soon when your travels bring you back to Old Town Alexandria. Regards, Alfred Matter... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I am a Starwood Preferred Credit Card Holder, and an SPG Gold Member. I have stayed at several starwood hotels and this was the worst one so far. Two of the hotel amenities were out of order (Pool and Hot Tub). Their 'System' did not recognize as a Gold member and I was told to figure that out myself by... More

Was this review helpful? Yes 1
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Mr. Chaudry, please accept my apologies for the shortcomings in service delivered during your recent stay. I understand that Wesley, our Manager has corresponded with you and has resolved your concerns to your satisfaction. I hope you will give us another try in the future to allow us to demonstrate that your experience as the exception and not... More

Salem
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Between the staff and the location I've never loved a hotel more!!! Everyone from the front desk, the restaurant/bar staff, to the hotel shuttle drivers are above and beyond!! The service I received in the restaurant/bar from Anthony B. was exceptional!! I travel very frequently and would highly recommend this hotel and location!!!

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Tana, Thank you for taking the time to complete a survey on TripAdvisor. I was glad to learn that you are "in love" with our property and you enjoyed your stay and in particular the friendly service provided by Anthony. I trust you will visit again when you travels bring you back to Old Town Alexandria. Regards, Alfred... More

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Additional Information about Sheraton Suites Old Town Alexandria

Address: 801 North Saint Asaph Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Old Town Alexandria 3.5*
Number of rooms: 247
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Also Known As:
Sheraton Suites Old Town Alexandria Hotel Alexandria
Sheraton Hotel Old Town Alexandria
Alexandria Sheraton
Sheraton Suite Old Town Alexandria
Sheraton Alexandria

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