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All 49 Alexandria hotels

Sheraton Suites Old Town Alexandria

3.5 of 5 Hotel   |   801 North Saint Asaph Street, Alexandria, VA 22314
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Ranked #23 of 49 hotels in Alexandria
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376 people have reviewed this hotel

Traveler rating
    110
    158
    58
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120
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I selected the Sheraton because of its location near to my daughter's new home. I flew in from California for a week to babysit while my daughter and her husband get the house ready for move in. The suite I have is perfect. The Sheraton brought me the crib I requested. The room has fridge, microwave and bedroom doors that... More

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Kings Mountain, North Carolina
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic lobby, great staff. Nice courtyard to relax in, right outside the lobby. Elevators a bit small but there are two. We didn't have any problems with wait time or crowded elevators during our stay. The suite is comfortable. We had a king bed in bedroom and a pull-out couch in the living room. Four big comfy pillows on the... More

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Ell D, thank you for completing a survey on TripAdvisor. I was glad to learn that you are a fan of the hotel and the many amenities we have to offer. Our location is indeed great with the proximity to the Potomac River, easy walking distance to many restaurants and stores including the convenience of a couple grocery... More

1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at this hotel for about 3 months. The room is always clean, and the employees are very friendly and helpful. They always work on my request immediately. I remembered I forgot my suite case at their Club Lounge. The worker there found it, and the front desk also called me to pick it up. All my... More

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Jeff, thank you for taking the time to complete a survey. I am glad that you continue to enjoy our property and we are looking forward to your continued support. It is always nice to hear from a fan of our property and the excellent staff we have. Regards, Alfred Matter General Manager More

Springfield, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Spent the romantic getaway with my girlfriend over at the Sheraton Suites Old Town this past weekend. Location is great, 10 mins walk to the Braddock metro station and hotel provides free shuttle service to Ronald Reagan airport/metro station. Front desk staff were great and helpful! It's the amazing service provided by the front desk that will always bring me... More

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning, thank you for taking the time yo complete a TripAdvisor survey. I was glad to learn that you enjoyed your stay with us and the great service provided by our Front Office staff in particular. We look forward to seeing you again on your next visit to Old Town Alexandria. Regards, Alfred Matter General Manager More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel was very well-priced and attractive to me when I stayed in Alexandria. It is a fair walk from the heart of town but is located in a quiet area and close to the Potomac. It is a rather compact but cosy hotel. The front desk service was always good and the rooms impeccably clean. The in-room coffee maker... More

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for completing a survey on TripAdvisor. I was glad to learn that you enjoyed your stay with us and our residential location in particular. I appreciate that you recognized our excellent Front Desk Staff. Unfortunately it is not possible to get a great view from all 247 rooms, please contact me for your next visit and I will... More

Redstone, CO
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

The Sheraton Suites hotel was a nice, clean hotel with very friendly employees, especially Ekram. She greeted us each time we returned at night with a warm smile. She was very helpful and knowledgeable. The hotel is several blocks away from a main street, so it was quiet at night.

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to rate us on TripAdvisor. I was delighted to learn that you enjoyed your stay and in particular the excellent service provided by Ekram. I trust you will stay with us again in the near future when your travels bring you back to old Town Alexandria. Regards, Alfred Matter General Manager More

Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

First let me say - there was no free breakfast as they advertized and parking was convenient - but $28 a day, NO FREE Internet - $12/day - even in the lobby. AND there is no free cancellation of the reservation once you make it! When I talked to the gentleman at the front desk when we checked in he... More

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Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to complete a survey on TripAdvisor. Our lowest available rate is a non-refundable rate that offers savings for people that absolutely know that they will not change their plans. I am sorry that there was some confusion. Our parking rates and internet rates are posted on our website, being in an urban area with... More

Newark, Delaware, United States
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

We had a 4 day stay at this hotel in Aug, 2014 and would highly recommend it. The amenities are great. My kids loved the indoor pool and Hot tub. They also have a really nice gym and restaurant with a small gift shop. The staff is very attentive and friendly. The rooms are spacious and clean. I would stay... More

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to give us feedback on TripAdvisor. I was glad that you and the family enjoyed our facilities and that you will return when your travels bring you back to Northern Virginia. Regards, Alfred matter General Manager More

SeaTac, Washington
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel service was so friendly and helpful. They checked our bags for us while we walked around Alexandria. The room was clean, quiet, and comfortable. The shuttle was so convenient. We rented a car straight from the lobby.

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for rating us on TripAdvisor. I was delighted to learn that you enjoyed your stay with us and the friendly service from our staff and the convenient shuttle to and from the airport or Metro Station. I trust we will see you again in the future when your travels bring you back to Old Town Alexandria. Regards, Alfred... More

Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family reunion was held here over the weekend of 8/8-8/11. This hotel was more than I expected. The located was truly ideal and close to everything. The rooms were comfortable, clean and just a wonderful feel about the place. I initially was very stressed, because I did not budget the expense of catering to meet the expectations of my... More

Was this review helpful? Yes 1
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for taking the time to complete a survey on TripAdvisor and to recognize many of our great staff members. I was delighted to learn that you truly enjoyed your family reunion and that we were able to take some of the stress away. We hope to see you again in the near future and you do not need... More

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Additional Information about Sheraton Suites Old Town Alexandria

Address: 801 North Saint Asaph Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Old Town Alexandria 3.5*
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Also Known As:
Sheraton Suites Old Town Alexandria Hotel Alexandria
Sheraton Hotel Old Town Alexandria
Alexandria Sheraton
Sheraton Suite Old Town Alexandria
Sheraton Alexandria

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#19 Business Hotel in Alexandria #21 Family Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more   less 
Number of rooms
247

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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