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Sheraton Suites Old Town Alexandria

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801 North Saint Asaph Street, Alexandria, VA 22314
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Sheraton Suites Old Town Alexandria
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524 Reviews from our TripAdvisor Community

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Traveler rating
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    210
    73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Princeton, New Jersey
Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The place is a little out the way for the restaurants on king street. But it has two nice Italian restaurants within walking distance with one across the street. There is a Thai place two blocks towards the back of the hotel that looks very inviting. I did not get to try the restaurant on the first floor. The hotel... More 

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Joe, thank you for staying with us and giving us a good review on Trip Advisor. I am glad you enjoyed your stay with us and the many restaurants within walking distance. We do offer evening shuttles to King Street and I hope you will take advantage on your next visit with us. Regards, Alfred Matter General Manager More 

Reading, Pennsylvania
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Excellent mid range hotel. Clean and well maintained. The beds are comfortable. WiFi was fast. Hotel is located in the Old Towne section of Alexandria so it is close to plenty of restaurants and bars. Easy drive to DC.

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning SHayes, thank you for staying with us and give us an excellent review on Trip Advisor. I was glad to learn that you enjoyed your stay and I trust you will return when your travels bring you back to Old Town Alexandria. Regards, Alfred Matter General Manager More 

Idaho Falls, Idaho
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Came in as part of a group. There were initial problems with them trying to put two to a room instead of individual rooms. Our contact person on our end was great. Have been here for a week. One elevator had been broken all week. When we leave and try to use their shuttle if everyone is not there they... More 

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning, thank you for your feedback on Trip Advisor. Please accept my apologies for the elevator problems, we had to have a part re-built as it was not readily available. Our shuttles run on the hour and half hour and it is a very tight turnaround to the airport in 30 minutes, unfortunately if we wait it becomes a... More 

Montgomery, Alabama, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My family was visiting the DC area and stayed 3 nights at the Sheraton. The hotel was clean and pet friendly. We had a squire with a king bed and a pull out couch for the kids. The pull out was comfortable enough that I slept peacefully on it one night! The hotel is a relatively easy walk to the... More 

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Deborah, Thank you for staying with us and giving us a great rating on Trip Advisor. I am glad you enjoyed your stay with us and I trust you will visit again when your travels bring you back to Old Town Alexandria. Regards, Alfred Matter General Manager More 

Bangkok
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The fact that all rooms are suites helps when travelling with kids. The suites size is small about the same size as a regular room but having the sofa bed, a door dividing the bedroom from the living room and two TV's is a plus. Parking garage is not cheap but street parking in the evening and night is free,... More 

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good afternoon Mavern, thank you for staying with us and completing a review on Trip Advisor. I was glad to learn that you enjoyed your stay overall. The street parking is limited to two hours except after six PM or on Sundays, that is the main reason we do not recommend it. I hope you will visit again next time... More 

Bellevue, Washington, United States
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I read the reviews carefully before booking here because I'm a loyal Starwood member, but generally only stay at Sheraton's as a last resort given they often show their age with a lot of wear and tear. Our family just came to DC after staying at Sheraton's in Memphis and Nashville. The Nashville property had undergone a renovation and was... More 

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Bill, thank you for staying with us and completing a survey on Trip Advisor. We shampoo our hallway carpets at night and the carpet is damp and slippery for a couple hours. Please accept my apologies for the confusion with the breakfast offering. I will look into room 933 and check what may be the source of the... More 

Clearwater, Florida
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First off, this is a nice hotel in a really cool city in the Washington, DC suburbs. There's nothing spectacularly memorable about it, but it's clean and in a great location. The gym is on the small side and the restaurant on the first floor is too pricey for what it is, especially when you consider all of the surrounding... More 

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning Clearwater!!! thank you for staying with us and completing a survey on Trip Advisor. I am glad you enjoyed your stay and the great neighborhood location we have to offer. I am delighted to learn that you recommend the hotel and will visit again when your travels bring you back to Old Town Alexandria. Regards, Alfred Matter General... More 

Miami, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The only thing better than the amenities was the service....the front desk staff of Tanay Jocelyn and Sarah were fantastic...they were pleasant knowledgeable about the area and extremely helpful....Anthony at the restaurant and bar was the definition of great customer service he handled our entire party which such speed amd precision this will now be our go to venue for... More 

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning, thank you for staying with us and completing a survey on Trip Advisor. I am glad that you enjoyed your stay and I truly appreciate you recognized so many associates and I will make sure to pass along your compliments. Please come back to see us when your travels bring you back to Old Town Alexandria. Regards, Alfred... More 

Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I really was expecting more from this hotel. The bed was really comfortable, but didn't really feel like a suite. There is a separate sitting area with a pull out sofa bed (which my son thought was the coolest thing). There are not refrigerators in the room (they have "coolers" which like a regular cooler will keep things cold, but... More 

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good morning MC, thank you for staying with us and completing a review on TripAdvisor. I am sorry that we could not meet your expectations. Most of your comments, unfortunately there is not much I can do, the suites are all the same size and sometimes a guest expects a "Grand Suite" that you may encounter in a regular hotel... More 

Cincinnati
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Been here before, would be happy to come back. Staff was excellent and attentive at the front desk and at the bar. Room was clean and comfortable, and just as expected. Housekeeping staff were very nice and happy to help. Drinks and dessert at the bar were great, and the dinner menu looked good, though apart from dessert we dined... More 

Was this review helpful? Yes
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you for staying with us and giving us a great review on TripAdvisor. I am glad that you enjoyed your stay and that you will return next time your travels bring you back to Old Town Alexandria. Regards, Alfred Matter General Manager More 

Hotel Review Summarization

What travelers say

  • King street(12)
  • Very nice(9)
  • Living room(4)
Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

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Pool/beach area (1)
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Hotel & grounds (7)
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Other (1)
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