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Red Roof PLUS+ Washington, D.C. - Alexandria

5975 Richmond Highway, Alexandria, VA 22303
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Red Roof PLUS+ Washington, D.C. - Alexandria
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Red Roof PLUS+ Washington, D.C. - Alexandria
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242 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Carson City, Nevada
1 review
3 of 5 stars Reviewed yesterday NEW

The staff, especially Sarah, was very nice; understanding of our difficulties with this hotel. These included: we weren't booked into the rooms requested, so we were moved. We awoke with the floor flooded (from somewhere upstairs), so the second move. There was hot water less than half the 7 days we stayed there. I never figured out if the heat... More 

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Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I booked a room through Priceline.com at this hotel for a client that was traveling across country and needed to find a room in the DC area. I went to a few OTA sites and found this property through Priceline. On arrival my client was informed that Priceline overbooked the hotel when rooms were not available and would have to... More 

Was this review helpful? Yes
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Dear TrviChica, Thank you for the awesome review on my awesome team member. We are finding that when our customers book through an outside vender, it may cause problems for all parties involved.Especially during high occupancy periods. I already know Debie is an asset to my team,but it is always great to hear that our customers feel the same way!!!!!!... More 

1 review
5 of 5 stars Reviewed 1 week ago

I travel from NYC to DC for work at the least, 2 or 3 times a month. I've stayed in this hotel at least a dozen times and it's been a superior pleasure. Best bang for your buck, hands down. I've stayed in far nicer hotels around the country that wish they could keep up with a hotel like the... More 

Was this review helpful? Yes
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Dear GreenLightaudio, Thank you for your positive comments. It is always great to hear that we have managed to get it "RIGHT" on all of your visits. I will pass your review on to my team. I know they do an awesome job, but hearing it from our guests makes it "SWEET". Thank You, Shirley Jordan General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My girlfriend and I had a wonderful stay at the red roof plus. Our room was clean quiet and we couldn't ask for more. Sarah was incredibly friendly and more than knowledgeable about anything in the area. I would more than highly recommended this hotel to anyone.

Was this review helpful? Yes
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Dear mlukas, We call Sarah our TOUR GUIDE-)...she has a wealth of information on the area, and is very happy to share it. Thank you for appreciating what she did to enhance your visit. Thank You, Shirley Jordan General Manager More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I'm very disappointed in the service at this hotel. When we checked in late last night there was no mention that there is absolutely no hot water. At 6am when we got up to continue our travels we realized it when we tried to take a shower. I called the front desk to inform them. The clerk said "oh we... More 

Was this review helpful? Yes
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Dear Brett A. I too am very disappointed. My team did not handle this situation properly or the way they have been trained. Clearly I have some retraining to do. Please accept my sincere apology and allow us another opportunity to GET IT RIGHT!!!!! Thank you, Shirley Jordan, General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hi, I'm Charlie. I stay at this hotel many times and every one of them was very pleasant. the room was very comfortable and relaxing. I normally come in to get a room late at times and things run very smooth. The very last time I stayed at this hotel I was very disappointed. I came in late and got... More 

Was this review helpful? Yes
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Dear Charlie m. Thank for reaching out to me on this platform. I must apologize for not getting in touch with you earlier. Your concerns are valid and do need attention. If you are reading this please give me a call @703-960-5200. Thank You, Shirley Jordan General Manager More 

Poinciana, Florida, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed 3/2 & 3/3 as a stop through on our way to Rhode Island from Florida. I had made reservations a couple weeks in advance. We finally arrived after midnight when we originally thought that it would be early evening. The hotel staff on duty was very friendly and assured that I had all I needed as we were exhausted.... More 

Was this review helpful? Yes
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Marie C. Thank you so much for your kind words. I will be sure to pass them on to my awesome team. It is our pleasure to welcome you and your four legged family members-please come by to see us again when you are in the area . Thank you Shirley Jordan General Manager More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 4 weeks ago

Upon arriving to the hotel. I was exhausted. I called ahead of time to see if they would have a room available once I got off my site. I worked a graveyard shift. As I arrived immediately Anthony brought my morning to 100 real. He made me smile gave me warmth pretty much made sure I was welcome and taking... More 

Was this review helpful? Yes
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Thank you so much for your warm comments-I will pass them on to Anthony. He was determined to give you the best stay ever. Please don't hesitate to visit us a gain the the near future.. Thank you Shirley Jordan, General Mnange More 

Alexandria, Virginia
2 reviews
5 of 5 stars Reviewed January 21, 2015

I stay at redroof hotel Alexandria Virginia work related stays the staff manager Shirley and front desk Debie and Anthony are very friendly and professional this hotel is convenient to lots of good restaurants and shopping centers along with metro transportation

Was this review helpful? Yes
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Thank you for your comments-we have a very good relationship with our local police department, Glad to hear that the incident does not prevent you from staying with us in the future. We look forward to seeing you the next time you are in the area. Than you, Shirley Jordan General Manager More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 18, 2015

I stayed at the red roof on Jan 17- 18 th. I use trip advisor for all my bookings and thought that this hotel would be a great value due to the location and price. It is ok. The rooms need renovation and I found bud beds in the bed . I was awaken at 4 am with a huge... More 

Was this review helpful? Yes 8
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Dear New YorkLuvsMe We take your concerns very seriously-My clean team is trained to report any concerns they may have while cleaning the room. -Once we are informed by them or a guest that there may be a problem, that room is placed out of order until it is inspected and or treated by a professional . This process can... More 

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