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All 49 Alexandria hotels

Courtyard Alexandria Pentagon South

3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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Ranked #14 of 49 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 22, 2009
jameswv Wheeling, WV
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273 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Alexandria Pentagon South
See the most recent reviews
Washington, DC
Top Contributor
74 reviews 74 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed April 26, 2010

I was disappointed in the hotel from the moment I checked in. For starters, the hotel is not super-easy to get to as it is hard to spot from the road. There is no parking when you pull up and no signs telling you where to go; eventually you figure out that you are supposed to leave your car by... More

Was this review helpful? Yes 2
Wheeling, WV
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 22, 2009

Stayed here 7 days as part of a conference. The staff of the hotel acted like they were doing you a favor in serving. I heard this from many others. Also, the televisions in the rooms often had no picture, a condition that was so frequent that when you called the front desk, you did not even need to give... More

Was this review helpful? Yes 1
Pleasanton, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 9, 2009

We, a four person family, with two teenagers stayed at Courtyard by Marriott this May for three nights at this hotel and loved it! The only complaint I have is that they charge additional for parking. They could have rolled into their rates and I would not have complained! Sometimes perception is everything since their rates were low to begin... More

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taylor, mi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 5, 2009

Hotel; Marriot Courtyard Alexandria Pentagon South, VA. March 9-March 12, 2009. A theft occurred in our hotel room...The staff's response was poor and unprofessional. The night manager did not even speak to us. The front desk did not offer to call the police. The hotel manager was rude and never returned any of our phone calls. The hotel manager said... More

Was this review helpful? Yes 2
Eindhoven, The Netherlands
Top Contributor
90 reviews 90 reviews
63 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed April 17, 2009

Location: Close to DCA with own transportation. During certain hours, there is a complimentary shuttle to DCA where you can connect to the Metro to downtown DC. Staff: Very friendly staff. Helpful. Room: Typical Courtyard room. Was upgraded to a suite which had a spacious living area and kitchen. Bedroom was large with a comfortable bed. Room was clean with... More

Was this review helpful? Yes 3
United States
2 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 20, 2008

Overall it was a nice stay. The rooms are nicely furnished. Bathrooms are a bit cozy. The windows have very poor insulation. I had to constantly run the heat to keep it comfortable. This hotel doesn't have many attractions within walking distance. However, there is a shuttle to Reagan where you can catch the metro. My room was fairly clean... More

Was this review helpful? Yes 1
Aberdeen, Maryland
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 11, 2008

It was fine for my brief one night stay at this courtyard property. The room was clean. It was more difficult to work, since there were not enough outlets for me to use my laptop and other devices at the table. I did not try the wireless internet, but I did get blackberry/cell phone connectivity. My room (a handicap room)... More

Was this review helpful? Yes 1
Milwaukee, Wisconsin
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 18, 2008

We have stayed at this hotel four times and find it convenient, clean and very pleasant. There is a mini mall across the street that houses a grocery store, pharmacy, pizza parlor, sandwich shop and several other little shops. Very convenient. The only thing i can say negative about this hotel is the food service/restaurant. The dining room is only... More

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SC
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 14, 2008

The Shuttle...that is the major disadvantage. The hotel advertises it runs each 1/2 hour from the hotel to the airport. Well...1.5 hours wait after 3 phone calls to the hotel does not measure up. Hotel staff exceedingly defensive and ascribed the problem to our family of 5's inattention ( 5 pairs of eyes watching vigilantly for the shuttle). According to... More

Was this review helpful? Yes 1
Northeast
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 25, 2008

My family was stuck in their elevator for, I don't know, 20 minutes or so. The fire department was called to extract them. As they were leaving, the firefighter said "that elevator does that a lot." I asked the front desk staff when the elevator would be fixed. They said they couldn't guarantee anything, as this was the first and... More

Was this review helpful? Yes 1
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Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 191
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

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