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Courtyard Alexandria Pentagon South

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4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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Courtyard Alexandria Pentagon South
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309 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Alexandria Pentagon South
See the most recent reviews
Collegeville, Pennsylvania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 27, 2012

Our hockey team stayed at the SHS for a travel weekend. It was clean and the staff was very friendly. They even provided us an empty conference room where the boys could hang out without disturbing other guests. They helped us with restaurant recommendations and delivery services in the area and even let us eat together as a group in... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to write such a kind review about your stay at the Courtyard Pentagon South-Alexandria. Our goal is to have each guest that stays here leave satisfied and I am glad we have reached our goal during your stay. We look forward to welcoming you back to stay with us in the future. Keith Moses... More 

Revere, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 24, 2012

my family and i went to washington for a weekend vacation. the staff was very friendly and helpful. the lobby was beautiful and fancy the people were very friendly and very helpful. we saw a lot of sites because the staff informed us of what we should do bacause we had such a short time. the food at the hotel... More 

Was this review helpful? Yes 3
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for kind comments regarding your recent stay with us. I couldn’t agree more with your assessment of our staff as they truly do go above and beyond for our guests, and it’s inspiring when a guest lets us know how happy they are. We look forward to seeing you again soon. More 

Central NJ
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 12, 2012

I reviewed this hotel last year before the renovation began. The lobby is now finished and beautifully modern. There is a nice bistro for light food and a work area with computers. They have a fabulous large screen, interactive video display in the lobby where you can get traffic, weather, news and other relevant information. The fitness room has been... More 

Was this review helpful? Yes 3
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you very much for choosing to stay with us during your trips to the DC area. I agree, the recent upgrades that have been completed to the lobby, meeting space, fitness center and guestrooms are amazing. We appreciate your business and kind words regarding the team members. Your comments will be posted for all the team members to see,... More 

Rockville, Maryland
Level Contributor
179 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed December 30, 2011

Visiting Mt Vernon and Old Town so wanted to stay overnight in Alexandria. This hotel is not that close to those attractions but turned out to be a good choice for us. Rooms are standard, clean and comfortable. Lobby is big and beautiful with a very spacious seating area including round booths with private TVs! As you can imagine this... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review. I am pleased to hear that you enjoyed your accommodations and the location was ideal for you. I do apologize for the temperature of the hot tub, but are pleased you were able to enjoy our indoor swimming pool. It is truly as great place to relax and enjoy time with family and friends. We... More 

Spotsylvania, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 15, 2011

I represent the local governement of Alexandria for a very contentious project, and am responsible for making all arrangements for a citizens advisory group created by our City Council. We have been holding monthly meetings for the past three years or so, and they are usually in library or public school meeting rooms. The Courtyard Marriott - Alexandria South Pentaon... More 

Was this review helpful? Yes 1
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you so much for taking the time to write such a nice review. We are delighted you enjoyed your experience with us and and hope to see you are your gruop return again. More 

Dartmouth, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 10, 2011

The hotel is close to D.C. and Regan Airport. I have been a Marriott member since 1991. In order for me to actually write a Review you must be " Exceptional " as to Cleanliness and Customer Satisfaction. This Location is moderate an quaint and newly renovated. The people whom work there take pride in their work and the Managers... More 

Was this review helpful? Yes 2
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you so much for your review. We enjoy seeing you every month and John was excited to read your review. We enjoy seeing you and your grand children create such fond memories. It is an honor to serve you and your family. More 

Lynchburg, Virginia
1 review
5 of 5 stars Reviewed December 9, 2011

Our organization contracted with this hotel for our 3 day Annual Meeting. From the beginning preparation of meeting details until check-out, this hotel was excellent! From the minute you hit the lobby, you are made to feel as royalty! Every logistic was considered a priority. Their staff serves with integrity and a high level of customer service. They know what... More 

Was this review helpful? Yes
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for writing such a lovely comment. We enjoyed your group just as much. We learned much about your organization and what a vital part of the communities you serve you really are. Our hat is off to you and look forward to your return! More 

Alexandria, VA
Level Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed December 6, 2011

Hotel is clean but in a non-descript location - definitely not listed accurately as a "Pentagon" hotel. If traffic is bad in the morning, it could take 30 minutes or more to make the trip. If you need to be at the Pentagon, stay in Crystal City. Hotel also charges $14/night for parking, which is a rip-off for the area... More 

Was this review helpful? Yes 1
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to write a review. We take all comments seriously and are continually working hard to improve the service we provide. We sincerely apologige for not meeting your expectations but will do everything we can to ensure we do should you decide to stay again. I am the General Manager of the hotel and welcome... More 

West Long Branch, New Jersey
1 review
5 of 5 stars Reviewed December 4, 2011

I was the trip planner for a college basketball team in town to play Georgetown University. The staff at this Marriott was fabulous, helpful, and welcoming. The location was perfect and the hotel was new, clean, and comfortable.

Was this review helpful? Yes
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you so much for telling your story of your stay here at Courtyard. We are delighted you enjoyed your journey with us and invite you to return as we are completeing our rooms renovation and are putting several thousand dollars into our swimming pool/hot tub to create many more memories worth repeating! More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed December 1, 2011

We enjoyed our meeting here. We appreciate Sales Manager Marina Wagner, she gave us help and offered us good business so that our meeting was successful. We found everything as she said to us. We appreciate. We will come back for another event. Thank you very much. Salah Agbar, on behalf of Sudan Community

Was this review helpful? Yes
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to write such a thoughtful review. We value your business and appreciate your comments. We do care about each and every guest that walks through our doors. When you are here...you are our family...if only for a night. We invite you to visit us again . More 

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