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Courtyard Alexandria Pentagon South

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4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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1 room 1 adult
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Courtyard Alexandria Pentagon South
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351 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Alexandria Pentagon South
See the most recent reviews
Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed August 16, 2012

We stayed here for two nights as a family. While my husband was working during this trip, the kids and I took the shuttle provided by Courtyard to the Metro station which took us straight into the heart of DC. It took asking a couple people at the front desk to get a good answer as to the best way... More 

Helpful?
Thank sarah o
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to stay with us. All of your nice comments are very much appreciated from me and the entire staff. Hopefully when your back in the area we will see you again and go to the next level to make you feel at home and bring the rating up to a 5 star. More 

Norfolk, Virginia, United States
1 review
5 of 5 stars Reviewed July 27, 2012

I really like staying here. Primary reasons: - Free hot/great breakfast (if staying at gov't rate stay); Regarless, very hot/full course breakfeast buffet. A major plus. - Friendly staff (especially Manna the restaurant hostess in the morning) - Proximity to I-395 access - Nice weight room (especially treadmills/eliptical machines and small hand-weights) - Nice Pool (larger than average for lap... More 

Helpful?
Thank Michael C
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for you kind response and review. We really enjoyed having you stay at our hotel and our staff especially Manna thanks you for such kind words about her service. Our goal is to provide all guest with kind, warm and friendly service and it's nice to see we accomplished that with you. We look forward to seeing you... More 

1 review
4 of 5 stars Reviewed July 12, 2012

Spent a couple nights here with my family, the staff was very accommodating and friendly. They were able to give us comfortable rooms, all on the same floor. Thanks again for making our stay a memorable one.

Helpful?
Thank Jchug
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for staying with us and I am glad you enjoyed your stay. The Courtyard Pentagon South uses several resources to make sure we providing a good value for all of our guest. From Front Desk to the Bistro to Housekeeping, we only employ the very best workers in the area who have a love for Hospitality. We really... More 

CMH
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 10, 2012

We were a party 7 in two rooms over the July 4th weekend and the hotel was perfect. Its located near all the sites of DC and even with bad holiday traffic was not more than 40 mins by car. The rooms were done well.. although not all rooms have "a fridge" atleast not those on the 3rd flr -... More 

Helpful?
2 Thank Kansri
Management response:

Thank you for your kind words about our hotel. I am happy to see everything was up to and exceeded your expectations. I do see that the pool times were not convenient for you and your family and that is something that we should look into for the future. The Courtyard Pentagon South looks forward to seeing you again in... More 

Jamesport, New York
1 review
5 of 5 stars Reviewed July 9, 2012

great service, courteous and helpful staff. Stayed with kids and kids were happier, they liked the computers and family friendly programming of the TV. The hotel is located in a conveniently located and easily accessible area. And with the help of the friendly staff, it was easier to visit the major attractions of the area.

Helpful?
Thank James R
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for staying with us, it was a pleasure having you and your group. I hope to see all of you again in the future and given the chance to provide you with service expected from the Courtyard Pentagon South. More 

Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2012

I stayed at the Marriot for one evening, July 7, 2012. My accommodations by service were fantastic. While the hotel itself is outdated, the level of effort and genuine family-feel generated by staff, made the stay a warm welcome. I can recommend the staffing selection by Marriot and for the price (because of Ammachi's discount rate) I found the stay,... More 

Helpful?
2 Thank Michael Z
Management response:

Thank you for staying with us, I am glad to see your stay was good and the staff was accommodating. On behalf of the entire staff, we look forward to seeing you again in the future. More 

Fairfield, Connecticut
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 1, 2012

I stayed at this hotel for 3 nights and loved it. The lobby is very spacious and welcoming. I was on the 10th floor and had a nice view of a not so distant Washington D.C The room was nice (1 king bed). It was clean and updated. The fridge was small (college like) but OK. The hot water for... More 

Helpful?
2 Thank matt2858
Management response:

Thank you for staying with us and we look forward to seeing you back soon. I appreciate Freweini and all her efforts as well as the entire staff and I am glad that we made your stay enjoyable. We only hire staff that is genuine and enjoys helping people, your comments will be shared with all of them. More 

Lufkin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 1, 2012

Courtyard Marriott @ Alexandria made my 5 night and 6 day stay seem so complete. Not only were the amenities divine, but the staff were amazing. Never did I hear one negative word coming from hotel guests throughout my stay. The computers were user-friendly and the printer was always loaded with printer paper. The managers were very punctual when I... More 

Helpful?
2 Thank Eubma
Management response:

Thank you for writing a review that myself and the staff can be proud of. It seems that we satisfied you every way and that is what our goal is. When you stay with us, our staff is small but very well trained. We like to treat everyone as if it was there home away from home. On behalf of... More 

Bronx
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 26, 2012

The group reservation staff was very accommodating. Gave us our own ballroom for hot & cold breakfast. Student rooms were all on the same floor. Pool is big and has a lifeguard which is a major plus! Right across the street from a shopping center with a 7-11 and CVS, so you are not stuck in an emergency or when... More 

Helpful?
1 Thank Mary C
Management response:

I am glad that your group trip was enjoyable and that you took the time to review our hotel to express your pleasure with the hotel. I know you have a lot of places to stay and I want to personally thank you for staying with us. I hope you will come back in the near future for a visit,... More 

Harlingen, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2012

My four sisters, my husband, kids, and elderly parents stayed here for our Dad's Father's Day trip. The service by all areas of the hotel was over the top excellent, and the staff was very professional. The shuttle took us to the airport and back several times, and dropped us off at the Pentagon City Metro stop several times also.... More 

Helpful?
3 Thank Melissa S
Management response:

It is good to see that not only do we cater to the buisness traveler but to the leisure traveler as well. We are delighted to see your family reunion went down well and I enjoyed each and every one of you that I came in contact with. Hopefully next time you are going to book a family reunion or... More 

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