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Courtyard Alexandria Pentagon South

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4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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Courtyard Alexandria Pentagon South
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314 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Alexandria Pentagon South
See the most recent reviews
Chicago, Illinois
1 review
5 of 5 stars Reviewed May 22, 2012

As a Platinum Marriott guest that frequently stays at properties throughout the US the Pentagon City South Courtyard has become a great reliable go-to with outstanding staff and attention to detail. I've been staying at the hotel since January 2012 on business and while the hotel is very straightforward and newly renovated the staff make up for any missing glitz... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for writing such a nice review about our property. We are honored to have you as a frequent traveler to the area. As a Marriott Rewards member and all the hotels you travel too, I am happy to see that your stays at our hotel are always good and the staff which we carefully select, is always gracious... More 

Ramat Hasharon, Israel
2 reviews
4 of 5 stars Reviewed May 17, 2012

I stayed at the hotel 9 days and nights and enjoyed every minute. The staff headed by the manager Mr. Moses was polite, helpful and did their outmost the make our stay as pleasant as possible. I recommend the hotel with all my heart.

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to review our hotel. I am glad to see we gave you a home away from home. Our staff number 1 goal is to exceed your expectations and we did. We all look forward to seeing you return again in the future. More 

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed May 12, 2012

We would like to share our appreciation to the Courtyard Staff led by Keith the Manager of the hotel. As an experienced traveler i have to admit that i have never been to such a great familiar hotel. We felt like at home. The service is more than excellent and Keith the manager took care of us as if we... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the kind review and I am glad to see your stay was above and beyond what you expected. Our staff is committed to providing the best guest service in the area and I take pride in knowing that we accomplished that with you. Next time your in the states and travel to D.C, we look forward to... More 

Washington DC, District of Columbia
Level Contributor
126 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed May 8, 2012

I stayed here for one night during a short stay in Alexandria. Hotel is nice and bed was very comfortable. Bar downstairs is open until 10 p.m. There is also a pool on the first level which I didn't use. Parking is $14 which is pretty high to me. Across the street is a CVS, Quiznos, and 7 eleven. I... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to write a review about our hotel and I am happy to see that you enjoyed your stay. The ease of the shopping center across the street is a nice plus for our hotel and next time you are in the area, please come see us again. We will all be wating here to... More 

Ankara, Turkey
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 29, 2012

Great hotel to stay -- facilities are good but the service is great. The commitment to service starts with general manager Keith Moses and filters down through the employees. The hotel provides a shuttle to the Pentagon South metro station which is very helpful. Staff is also very knowledgable about local restaurants and attractions and helped arrange reservations.

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

It was a pleasure meeting each and every one of you. I know you traveled a long way to see us and I am glad we provided you with a experience that you will not forget. Next time you are in the D.C area please come see us again. More 

Dublin, Ca
Level Contributor
3 reviews
5 of 5 stars Reviewed April 24, 2012

I found the management at this hotel to be excellent and very helpful in planning our event. Their attention to detail and follow-through ensured all attendees enjoyed the stay and contributed to a very successful meeting.

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

The Banquet and Sales team are thankful along with myself for your kind comments about the recent meeting you had at the Courtyard Pentagon South. We continue to work hard to ensure all the meeting we hold here are a success and hope to hear plenty more positive comments in the future from yourself and others who attend meetings held... More 

Rhode Island
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 20, 2012

We stayed three nights in April while planning to see a few things in D.C. THe manager was extremely helpful and very friendly. He had great suggestions for getting us to the Cherry BLossom Festival parade. The other staff members we encountered were great also. The room was nice and clean and the beds comfortable. It was very convenient they... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to fill out a review of our property. It is nice to see that you had a good meeting and enjoyed your stay. The banquet team has been here for a long time and they are great. Next time you have another function or just need a place to stay, we hope it is... More 

IF ID
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed April 19, 2012

This hotel was the venue for a four day business meeting that we just concluded. The recent remodeling of the property added a nice setting to both the sleeping and meeting rooms. The service of the hotel staff was extraordinary adding to the great guest experience we had. I would definitely recommend this hotel for the business traveler. The work... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to review our property and I am glad to see you enjoyed your stay. We are situated right outside of the Pentagon and Washington D.C which is convienent for the buisness traveler. It is good to see not only that we are close to several attractions and buisnesses but that we WOWED you as... More 

Chattanooga
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 18, 2012

Friends and I recently stayed at the Pentagon South Courtyard, and found it to have a very friendly and helpful staff. From the front desk, to the bar and restaurant, the staff was flexible and helpful. They have a shuttle that runs every 30 minutes to the airport, local mall, and subway transportation. When I missed one shuttle to the... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

The #1 service in the Hospitatlity buisness is service and the staff you bring on board to your hotel is the difference from a guest perspective. I see that we were able to provide a great service to you and a warm and hospitable staff. This review will be passed onto the entire staff so they can all share in... More 

Saugus
1 review
5 of 5 stars Reviewed April 16, 2012

I recently had the opportunity to stay at this Courtyard Marriott for four nights. As you can see by my rating reviews my stay was excellent. The staff was extremely pleasant and helpful. They were always willing to answer any questions we had and never made us feel like we were a bother. They offered suggestions regarding particular tours and... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the great review that you gave our property. It was a pleasure serving you and your family. I am glad to see that your stay was FANTASTIC and we look forward to seeing you again in the future. Our sincere goal is to provide you with a service that you will take away long after you check... More 

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