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All 49 Alexandria hotels

Courtyard Alexandria Pentagon South

3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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80%
Ranked #13 of 49 hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed December 4, 2011
Meg T West Long Branch, New Jersey
  • Reviews (249)
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249 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Alexandria Pentagon South
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West Long Branch, New Jersey
1 review
5 of 5 stars Reviewed December 4, 2011

I was the trip planner for a college basketball team in town to play Georgetown University. The staff at this Marriott was fabulous, helpful, and welcoming. The location was perfect and the hotel was new, clean, and comfortable.

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you so much for telling your story of your stay here at Courtyard. We are delighted you enjoyed your journey with us and invite you to return as we are completeing our rooms renovation and are putting several thousand dollars into our swimming pool/hot tub to create many more memories worth repeating! More

Alexandria, Virginia
1 review
5 of 5 stars Reviewed December 1, 2011

We enjoyed our meeting here. We appreciate Sales Manager Marina Wagner, she gave us help and offered us good business so that our meeting was successful. We found everything as she said to us. We appreciate. We will come back for another event. Thank you very much. Salah Agbar, on behalf of Sudan Community

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to write such a thoughtful review. We value your business and appreciate your comments. We do care about each and every guest that walks through our doors. When you are here...you are our family...if only for a night. We invite you to visit us again . More

Cumming, GA
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 28, 2011

I visit the DC/Alexandria area several times a year and have tried various hotels. The best by far for their superb customer service is the Courtyard Alexandria Pentagon South. The hotel is undergoing a total renovation and the lobby area is complete and very nicely appointed. They have a computer and printer for boarding pass printing and they also have... More

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to write such a thoughtful review. We appreciate your More

Los Angeles
Top Contributor
161 reviews 161 reviews
80 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed November 28, 2011 via mobile

South of Pentagon is geographically correct, but don't expect to walk. It was a non- descript Courtyard. Modern lobby, foul breakfast bar ( at least the fruit was fresh), noisy room A/C, really rough and threadbare towels. There is a CVS, 7-11, and grocery store across the street but to room fridge. Booked a suite online through Marriott.com but at... More

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

It is always our goal to provide legendary experiences that mirror Marriott's stellar reputation. I'd like to apologize on behalf of our hotel for falling short with regard to your stay. We take all comments and feedback seriously and I have addressed and corrected all items listed here. We invite you to visit us again when in the area. Feel... More

Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2011

I am a consultant and hotels are my home away from home. The team (namely Mike, Ji, Tom, Edna, John) at the Courtyard Alexandria Pentagon South have always provided excellent service with a smile. I have been staying at the property for nearly two years now and won't use another hotel, even though there is another Courtyard closer to my... More

Was this review helpful? Yes 2
Morehead City, North Carolina
1 review
5 of 5 stars Reviewed November 14, 2011

One side of this hotel faces DC and you can see the Washington Monument, the Capitol, and planes landing at Reagan National. The room was spacious, pillows plentiful and comfortable, and with a mini-fridge and coffee-maker to boot. The Asst. General Manager made sure that we were absolutely satisfied with our stay. If you don't bring your laptop, there are... More

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Fort Lauderdale, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2011

I really loved this place from the time I stepped through the door with the renovated lobby & rooms; it's nice! Friendly and knowledgeable staff made my trip even more great! This place knows what service is all about... I know were I'm staying next time I'm in DC

Was this review helpful? Yes 1
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your kind review. We are making huge changes and it's so nice to you noticed. We are always happy to see these types of reviews, but it's wonderful to have helped you creat memories worth repeating! Again, thank you so much! More

Eau Claire, Wisconsin
1 review
5 of 5 stars Reviewed October 30, 2011

I recently stayed here for the Marine Corps Marathon and this place is now one of my favorite hotels. First of all, the lobby is beautiful. They just did a renovation in the lobby and everything looks really modern. We also had dinner and drinks in the lobby and had a great time. My favorite part of the hotel was... More

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

It was a pleasure to read your review and to know that you enjoyed your experience with us. We sincerely care about your comments and the type of experience you have had here. Thank you for allowing us to serve you! We look forward to seeing you again. More

Ferdinand, Indiana
2 reviews
5 of 5 stars Reviewed October 26, 2011

I have made many trips to the area and I have stayed most of the time at this hotel. The desk people are very friendly and helpful and try to get to know the people that stay at the hotel. The hotel has a shuttle service that not only provides rides to the Metro and the Reagan National airport, but... More

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you so much for posting such a kind review. We appreciate your comments and always look forward to welcoming you home. We have many more changes in store for you and look forward to your being part of them all. Agian, thank you! More

Williamsburg, Virginia
Top Contributor
112 reviews 112 reviews
101 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 23, 2011

Hotel has definitely been refurbished because it doesn't feel as old once you get into your room. Nice size rooms, large comfortable beds, nice size TVs. They also have an indoor pool which is nice. The lobby is outstanding!, the mini market next to the front desk is nice and has alot of selections with a microwave on hand. I... More

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Mr. Smith, thank you so much for taking the time to write a review here at Trip Advisor. We value yur comments and appreciate your thoughtfulness. We are adding all new patio furniture this month and the total rooms renovation begins in mid November. We are excited to see a brand new product unveiled in the market and hope you... More

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Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Alexandria #12 Business Hotel in Alexandria #14 Romantic Hotel in Alexandria
Hotel Class
Number of rooms
191

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