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Courtyard Alexandria Pentagon South

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4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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Courtyard Alexandria Pentagon South
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Courtyard Alexandria Pentagon South
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294 reviews from our community

Traveler rating
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    31
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Alexandria Pentagon South
See the most recent reviews
Fairfield, Connecticut
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 1, 2012

I stayed at this hotel for 3 nights and loved it. The lobby is very spacious and welcoming. I was on the 10th floor and had a nice view of a not so distant Washington D.C The room was nice (1 king bed). It was clean and updated. The fridge was small (college like) but OK. The hot water for... More 

Was this review helpful? Yes 2
Management response:

Thank you for staying with us and we look forward to seeing you back soon. I appreciate Freweini and all her efforts as well as the entire staff and I am glad that we made your stay enjoyable. We only hire staff that is genuine and enjoys helping people, your comments will be shared with all of them. More 

Lufkin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2012

Courtyard Marriott @ Alexandria made my 5 night and 6 day stay seem so complete. Not only were the amenities divine, but the staff were amazing. Never did I hear one negative word coming from hotel guests throughout my stay. The computers were user-friendly and the printer was always loaded with printer paper. The managers were very punctual when I... More 

Was this review helpful? Yes 2
Management response:

Thank you for writing a review that myself and the staff can be proud of. It seems that we satisfied you every way and that is what our goal is. When you stay with us, our staff is small but very well trained. We like to treat everyone as if it was there home away from home. On behalf of... More 

Bronx
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 26, 2012

The group reservation staff was very accommodating. Gave us our own ballroom for hot & cold breakfast. Student rooms were all on the same floor. Pool is big and has a lifeguard which is a major plus! Right across the street from a shopping center with a 7-11 and CVS, so you are not stuck in an emergency or when... More 

Was this review helpful? Yes 1
Management response:

I am glad that your group trip was enjoyable and that you took the time to review our hotel to express your pleasure with the hotel. I know you have a lot of places to stay and I want to personally thank you for staying with us. I hope you will come back in the near future for a visit,... More 

Harlingen, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2012

My four sisters, my husband, kids, and elderly parents stayed here for our Dad's Father's Day trip. The service by all areas of the hotel was over the top excellent, and the staff was very professional. The shuttle took us to the airport and back several times, and dropped us off at the Pentagon City Metro stop several times also.... More 

Was this review helpful? Yes 3
Management response:

It is good to see that not only do we cater to the buisness traveler but to the leisure traveler as well. We are delighted to see your family reunion went down well and I enjoyed each and every one of you that I came in contact with. Hopefully next time you are going to book a family reunion or... More 

Lancaster, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2012

This is a great hotel for the whole family. The Ballroom was very professionally decorated and the food is exellent.The pool is very nice for the kids.The hotel is ideally located between Alexandria and Washington,DC. We will come again.

Was this review helpful? Yes 1
Management response:

Thank you for writing such a nice review about the hotel. Everyone here at the Courtyard Pentagon South are very happy that your stay was great. I know you have a lot of hotels to choose from and I thank you personally for choosing our hotel. Hopefully we will see you again in the future. More 

Somerset, Massachusetts, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 6, 2012

This is a great hotel, if you like to be spoiled and made to feel special! I stayed at this hotel with my sister and her family. The manager (Jin Hoon, I believe was his name) who checked me in went to the trouble to make sure our rooms were right next to each other. On top of that, I... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for spending your vacation with us and I am glad to see you enjoyed your vacation. We want to be a hotel that not only caters to buisness travelers but also to families and guest visiting Washington D.C. Next time you are in town, we look forward to you staying with us again. More 

Princeton, New Jersey
1 review
5 of 5 stars Reviewed June 4, 2012

The hotel is ideally located to commute to Alexandria and Washington, DC area. The hotel staff is excellent and very courteous. I have been staying at this place for Business and pleasure for the last 4 years and I never had any complaints. They recently upgraded the rooms and the lobby and under the new management, it is a pleasure... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you very much for the kind review. I am glad to see you enjoyed your stay with us and continue to stay with us when you are in town. Our employee really take pride in satisfying the guest and your review will be shared with everyone at this property. Thank you again and we look forward to seeing you... More 

Norman, Oklahoma
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 27, 2012 via mobile

This is an older but very nicely updated hotel. The decor is nice and beds are very comfortable. It is not near a Metro so you'll have to rely on the hotel shuttle which seems to run often enough. They'll take you to the Pentagon City stop which takes about 10 minutes with no traffic. They will also pick you... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for writing about your recent stay at the Courtyard Pentagon South. Our team takes pride in treating each and every one of our guest like family and I am glad to see that we were able to provide you with a exceptional stay. The metro is only about 4 miles away but with all of the traffic in... More 

Alexandria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2012

If you are looking for a hotel 5 minutes from DC that is clean, new and tasty this is the one! This hotel recently completed a complete interior renovation. The lobby, rooms and meeting spaces are sharp and modern. Earlier this month the hotel put on a Cinco de Mayo celebration for it guest, the food and drink was simply... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you, for the nice response and glad to see you enjoyed your time at this property. We hope to see you again in the near future. The time you take out of your day to give such a kind review is thanked by all the staff at this hotel. More 

Birmingham, AL
Top Contributor
206 reviews 206 reviews
37 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed May 23, 2012

Booked a King Room, and when I arrived (just before midnight) I found that they had put me in an accessible room. I called the desk and was told they could move me the next day, but they didn't have any other rooms available. The shower head was hand held and did not fit into the holder (had to hand... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

I understand your frustration and apologize for the shuttle concerns. Our hotel is known for great guest relations and most of the guests are very happy with their stay. At times we fail to meet the expectations of a guest and I am sorry it happened during your stay. Next time you are in the area please let me know,... More 

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