We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Alexandria hotels

Courtyard Alexandria Pentagon South

3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Rewards Points
Courtyard Alexandria Pentagon South
Best prices from these 8 sites
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Courtyard Alexandria Pentagon South to your Saves list
80%
Ranked #12 of 49 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 4, 2012
Jean768 Sheboygan, Wisconsin
Write a Review

271 reviews from our community

Traveler rating
    161
    53
    27
    19
    11
See reviews for
77
34
20
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
  • All months
    (271)
  • Mar-May only
    (72)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (32)
All months
There are newer reviews for Courtyard Alexandria Pentagon South
See the most recent reviews
Sheboygan, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2012

We had a GREAT time staying here! The customer service was above and beyond. Smiling, friendly, helpful, professional front desk staff. The hotel shuttle was very accomodating to hotel, metro etc. The drivers were personal, professional and informative of the area. The Bistro was OUTSTANDING! My family ate there each morning, and we had dinner there as well. Everything we... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for staying with us, I am glad to hear that your stay was exceptional and the staff was outstanding. Our goal is for guest to be completely satisfied and knowing that we met and exceeded the goal with you is a great feeling. We hope to see you again in the future. More

Cortland, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 4, 2012

I've been traveling and staying in different hotels since I was a kid, and this was by far one of the worst. You walk in thinking it will be a great stay because of the nice lobby and bar, but that's a joke. The outlets in the lobby don't work, so don't bother trying to charge your phone while you... More

Was this review helpful? Yes 2
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

I am sorry you did not enjoy your stay at our property. I understand how it can be upsetting when a group you are traveling with does not inform you about their arrangements for breakfast. Our staff is committee to quality service and building geniune guest relationship that will last for a long time. In the future we will do... More

Cortland, New York
1 review
4 of 5 stars Reviewed April 2, 2012

Hotel was very good, very nice staff and amenities. Our bathroom had some small ants on the floor, other than that it was fine. Would have liked a mini fridge. Great otherwise!

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your kind reviews and I appreciate your buisness. I am glad that everything went well in the hotel and your stay was enjoyable. Our staff strives to satisfly every guest and provide the guest experience that you deserve when traveling to a Marriott. Hope we see you again in the future. More

Chesapeake, Virginia, United States
1 review
5 of 5 stars Reviewed March 30, 2012

I travel constantly for my business so I really appreciate a hotel that understands the business traveler. Everyone is friendly and so helpful. They always have a smile on their face and they truly will do whatever it takes to make your stay enjoyable. The rooms were all recently renovated and they are roomy and comfortable. The lobby and restaurant... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for staying with us and I am glad to see your stay was enjoyable. We put a lot of effort into training in all aspects of the hotel and your feedback is in valuable. We look forward to seeing you again in the near future. More

Richmond
1 review
5 of 5 stars Reviewed March 7, 2012

I travel a lot for work, so when I find a hotel that is comfortable, convenient and where the staff is friendly, it's great. This hotel has turned out to be just that. The staff is very welcoming and accomodating and the renovated rooms are very nice. My fiance' and I have enjoyed all of our stays here and appreciate... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for staying with us at the Courtyard Pentagon South. I am glad that your stay exceeded expectations. If you are ever back in this area, I look forward seeing you again at the Courtyard. More

Philadelphia
Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 1, 2012

Excellent staff, service & stay in Sept. 2011 for National Book Festival, followed by day in Old Town Alexandria. Really beautiful rooms. We arrived early for our reservation, but were allowed to park the car in the valet garage and take the complimentary shuttle to the Metro. Incredibly convenient and easy way to get in and out of the city.... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for staying with us and we are glad to see that you enjoyed your stay. It was a pleasure to provide you with a stay that you will remember in a positive light. When you are back in town, Courtyard Pentagon South looks forward to seeing you again. More

Kansas City, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2012

I'm so glad I chose to stay here! I came out to the area to visit family and enjoy D.C. I didn't know much about Alexandria but it is such a charming town. I was very pleasantly surprised when I arrived at the hotel and was greeted by such a warm and friendly staff. I came at a busy time... More

Was this review helpful? Yes 2
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Myself and the rest of the staff at the Courtyard Pentagon South appreciate and thank you for such a kind review and detailed review of our property. I am glad you had a great stay and I personally look forward to seeing you again in the near future. More

Nashville, Tennessee
Top Contributor
91 reviews 91 reviews
57 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 15, 2012

I was pleasantly surprised by the layout and decor of this Courtyard. Indoor pool is huge and warm! Lifeguard on duty as well. The staff is warm, friendly and helpful. We had several requests and they accomadated all of them. The bistro in the lobby had great food and reasonably priced. We ate there most of the time. There is... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the kind reviews of the hotel. I am glad to see you had a great stay and hope in the future we will see you again. We preach customer service and strive to be the best courtyard from our newly renovated rooms to our guest services in the country. More

Orlando, Florida
1 review
5 of 5 stars Reviewed February 14, 2012

I can tell by the reviews prior to my stay that it should be a pleasurable experience and it was. The hotel looks beautiful since they completed the renovations. The shuttle service is a definate plus. The staff was simply amazing, everyone from the Front Desk, Houskeeping to the Restaurant. I will definately be back and will reccommend this hotel... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to write a wonderful review about our staff. I am glad your stay was enjoyable and the staff was amazing. We want when you stay at the Courtyard Pentagon South to feel a lttle piece of home and look forward to seeing you in the near future. More

Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 13, 2012

We came to Alexandria for a funeral for a family member so had little advance time to make reservations. The recent customer reviews are suspect- as if staff or their friends wrote them. Our room may have been partially renovated, but the carpet was dirty, condom wrappers were on the floor and the bed skirt was soiled with I don't... More

Was this review helpful? Yes 3
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

I am sorry to hear that your stay was less then desireble. On behalf of the Courtyard please accept our sincere apologies, we strive to satisfy every guest by going above and beyond to make sure your stay exceeds expectations. We failed to do so and that will be taking very seriously to better train our staff so this will... More

Do you own or manage Courtyard Alexandria Pentagon South?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Courtyard Alexandria Pentagon South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 191
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Expedia, Hotels.com, Reservation Counter, Odigeo and Tingo so you can book your Courtyard Alexandria Pentagon South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Bathroom (3)
Viewed
Pool/beach area (2)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Courtyard Alexandria Pentagon South