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All 49 Alexandria hotels

Courtyard Alexandria Pentagon South

3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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80%
Ranked #13 of 49 hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 26, 2011
Bruce P Ferdinand, Indiana
  • Reviews (242)
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242 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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There are newer reviews for Courtyard Alexandria Pentagon South
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Ferdinand, Indiana
2 reviews
5 of 5 stars Reviewed October 26, 2011

I have made many trips to the area and I have stayed most of the time at this hotel. The desk people are very friendly and helpful and try to get to know the people that stay at the hotel. The hotel has a shuttle service that not only provides rides to the Metro and the Reagan National airport, but... More

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you so much for posting such a kind review. We appreciate your comments and always look forward to welcoming you home. We have many more changes in store for you and look forward to your being part of them all. Agian, thank you! More

Williamsburg, Virginia
Top Contributor
112 reviews 112 reviews
101 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 23, 2011

Hotel has definitely been refurbished because it doesn't feel as old once you get into your room. Nice size rooms, large comfortable beds, nice size TVs. They also have an indoor pool which is nice. The lobby is outstanding!, the mini market next to the front desk is nice and has alot of selections with a microwave on hand. I... More

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Mr. Smith, thank you so much for taking the time to write a review here at Trip Advisor. We value yur comments and appreciate your thoughtfulness. We are adding all new patio furniture this month and the total rooms renovation begins in mid November. We are excited to see a brand new product unveiled in the market and hope you... More

Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 13, 2011

My room was clean and very spacious. The staff is extra friendly. I really enjoyed my stay.

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you so much for your kind review. We are working very hard to exceed our expectations as we are with every guest. Thank you for allowing us to be your choice for lodging while visiting Alexandria. We are adding new patio furnishings this month and our rooms renovation begins in November. We are excited to unveil the new Refreshing... More

Jupiter, Florida
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 3, 2011

I stayed at this Courtyard in September 2011. I was doing business in DC and all of the closer hotels were booked, so I opted for this one, which was not too far from the Downtown DC area. There were positives and negatives about this hotel. Upon check-in, the staff was very nice and welcoming. This was perhaps the best... More

Was this review helpful? Yes 2
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

We sincerely are sorry that we fell short of your expectations with your recent travels to our hotel. We have been working very hard to complete a complete hotel renovation that will wrap up in February, 2012. We have taken many steps to insure that your concerns were addressed with appropriate staff and extend an invitation to you to try... More

New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2011

I stayed at this hotel for a few days, and I'm happy to say that I had a trouble-free experience. The hotel is under renovations, and one of the sales managers was kind enough to show me how everything will look once the renovations are done and I really liked what I saw. I also liked the front desk staff.... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 30, 2011 via mobile

It's the quality of what you see in a cheap motel, but in a big renovated building. The hotel shuttle van will take you locations that are convenient for the driver. I was not expecting this from a Courtyard hotel. And the neighborhood around the hotel, let's just say I wasn't feeling comfortable to take my usual evening walk in... More

Was this review helpful? Yes 2
Courtyard22304, Manager at Courtyard Alexandria Pentagon South, responded to this review

We sincerely apologize for the hotel appearance during your stay, as our Lobby and Bistro were being fully renovated. Our shuttle service is to the Pentagon city metro which is a big hub and has access to the blue and yellow lines . We also offer a shuttle to National Airport which runs from 7AM to 1045PM. We will be... More

Baton Rouge, Louisiana
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 29, 2011

I had the opportunity to stay here on a one night business trip and thought it was very nice. I saw some of the prior reviews a decided to give it a chance. All in all it was a good stay. You can tell this is an older building but they seem to be putting some money into the place... More

Was this review helpful? Yes 1
San Diego, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 26, 2011

I had to stay at this hotel for a business trip. When I arrived inside of my room, I noticed it smelled a little funny. I tolerated it but a day later I discovered one of the down pillows smelled awful. I brought it downstairs and told them about the pillow. No one got back to me about the pillow... More

Was this review helpful? Yes 2
Courtyard22304, Manager at Courtyard Alexandria Pentagon South, responded to this review

“Thank you for your feedback regarding your recent stay with us and for making us aware of the problem with your pillow". We have addressed the problem with Housekeeping and they will be inspecting every pillow in the hotel to make sure this doesn't happen again. We sincerely apologize for the problem you experience and hope that we can be... More

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2011

I was here recently with my family visiting Washington, Dc for the first time. We had a great time. The hotel is under a huge renovation and it is looking great! The staff is friendly and helpful. John the manager is a nice guy that knows alot about the area. We had to call him twice on the phone because... More

Was this review helpful? Yes 1
Central NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2011

I am a regular at this hotel for work. The staff makes me feel like home (minus the cat) and part of the family. They could not be more helpful. Really nice people. The property is a typical Marriott Courtyard, but it is the people who make the hotel so nice. They are renovating the property so there will be... More

Was this review helpful? Yes 1
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Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Alexandria #12 Business Hotel in Alexandria #18 Romantic Hotel in Alexandria
Hotel Class
Number of rooms
191

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