We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Alexandria hotels

Courtyard Alexandria Pentagon South

3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added Courtyard Alexandria Pentagon South to your Saves list
Courtyard Alexandria Pentagon South
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
80%
Ranked #11 of 49 hotels in Alexandria
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed May 23, 2012
VinoBambinos Birmingham, AL
  • Overview
  • Reviews (244)
  • Photos (35)
  • Amenities
  • Room tips (54)
  • Location
  • More
Write a Review

244 people have reviewed this hotel

Traveler rating
    144
    49
    23
    17
    11
See reviews for
66
27
19
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
There are newer reviews for Courtyard Alexandria Pentagon South
See the most recent reviews
Birmingham, AL
Top Contributor
177 reviews 177 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed May 23, 2012

Booked a King Room, and when I arrived (just before midnight) I found that they had put me in an accessible room. I called the desk and was told they could move me the next day, but they didn't have any other rooms available. The shower head was hand held and did not fit into the holder (had to hand... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

I understand your frustration and apologize for the shuttle concerns. Our hotel is known for great guest relations and most of the guests are very happy with their stay. At times we fail to meet the expectations of a guest and I am sorry it happened during your stay. Next time you are in the area please let me know,... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed May 22, 2012

As a Platinum Marriott guest that frequently stays at properties throughout the US the Pentagon City South Courtyard has become a great reliable go-to with outstanding staff and attention to detail. I've been staying at the hotel since January 2012 on business and while the hotel is very straightforward and newly renovated the staff make up for any missing glitz... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for writing such a nice review about our property. We are honored to have you as a frequent traveler to the area. As a Marriott Rewards member and all the hotels you travel too, I am happy to see that your stays at our hotel are always good and the staff which we carefully select, is always gracious... More

Ramat Hasharon, Israel
2 reviews
4 of 5 stars Reviewed May 17, 2012

I stayed at the hotel 9 days and nights and enjoyed every minute. The staff headed by the manager Mr. Moses was polite, helpful and did their outmost the make our stay as pleasant as possible. I recommend the hotel with all my heart.

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to review our hotel. I am glad to see we gave you a home away from home. Our staff number 1 goal is to exceed your expectations and we did. We all look forward to seeing you return again in the future. More

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed May 12, 2012

We would like to share our appreciation to the Courtyard Staff led by Keith the Manager of the hotel. As an experienced traveler i have to admit that i have never been to such a great familiar hotel. We felt like at home. The service is more than excellent and Keith the manager took care of us as if we... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the kind review and I am glad to see your stay was above and beyond what you expected. Our staff is committed to providing the best guest service in the area and I take pride in knowing that we accomplished that with you. Next time your in the states and travel to D.C, we look forward to... More

Washington DC, District of Columbia
Top Contributor
90 reviews 90 reviews
30 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 8, 2012

I stayed here for one night during a short stay in Alexandria. Hotel is nice and bed was very comfortable. Bar downstairs is open until 10 p.m. There is also a pool on the first level which I didn't use. Parking is $14 which is pretty high to me. Across the street is a CVS, Quiznos, and 7 eleven. I... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to write a review about our hotel and I am happy to see that you enjoyed your stay. The ease of the shopping center across the street is a nice plus for our hotel and next time you are in the area, please come see us again. We will all be wating here to... More

Ankara, Turkey
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 29, 2012

Great hotel to stay -- facilities are good but the service is great. The commitment to service starts with general manager Keith Moses and filters down through the employees. The hotel provides a shuttle to the Pentagon South metro station which is very helpful. Staff is also very knowledgable about local restaurants and attractions and helped arrange reservations.

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

It was a pleasure meeting each and every one of you. I know you traveled a long way to see us and I am glad we provided you with a experience that you will not forget. Next time you are in the D.C area please come see us again. More

Dublin, Ca
2 reviews
5 of 5 stars Reviewed April 24, 2012

I found the management at this hotel to be excellent and very helpful in planning our event. Their attention to detail and follow-through ensured all attendees enjoyed the stay and contributed to a very successful meeting.

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

The Banquet and Sales team are thankful along with myself for your kind comments about the recent meeting you had at the Courtyard Pentagon South. We continue to work hard to ensure all the meeting we hold here are a success and hope to hear plenty more positive comments in the future from yourself and others who attend meetings held... More

Rhode Island
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 20, 2012

We stayed three nights in April while planning to see a few things in D.C. THe manager was extremely helpful and very friendly. He had great suggestions for getting us to the Cherry BLossom Festival parade. The other staff members we encountered were great also. The room was nice and clean and the beds comfortable. It was very convenient they... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to fill out a review of our property. It is nice to see that you had a good meeting and enjoyed your stay. The banquet team has been here for a long time and they are great. Next time you have another function or just need a place to stay, we hope it is... More

IF ID
Top Contributor
75 reviews 75 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 19, 2012

This hotel was the venue for a four day business meeting that we just concluded. The recent remodeling of the property added a nice setting to both the sleeping and meeting rooms. The service of the hotel staff was extraordinary adding to the great guest experience we had. I would definitely recommend this hotel for the business traveler. The work... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to review our property and I am glad to see you enjoyed your stay. We are situated right outside of the Pentagon and Washington D.C which is convienent for the buisness traveler. It is good to see not only that we are close to several attractions and buisnesses but that we WOWED you as... More

Chattanooga
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 18, 2012

Friends and I recently stayed at the Pentagon South Courtyard, and found it to have a very friendly and helpful staff. From the front desk, to the bar and restaurant, the staff was flexible and helpful. They have a shuttle that runs every 30 minutes to the airport, local mall, and subway transportation. When I missed one shuttle to the... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

The #1 service in the Hospitatlity buisness is service and the staff you bring on board to your hotel is the difference from a guest perspective. I see that we were able to provide a great service to you and a warm and hospitable staff. This review will be passed onto the entire staff so they can all share in... More

Owners: What's your side of the story?
If you own or manage Courtyard Alexandria Pentagon South, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Courtyard Alexandria Pentagon South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Tingo, Travelocity, BookingOdigeoWL, Despegar.com, Agoda, Priceline, Hotels.com and Venere so you can book your Courtyard Alexandria Pentagon South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Bathroom (3)
Viewed
Pool/beach area (2)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Other (8)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Alexandria #13 Business Hotel in Alexandria #14 Romantic Hotel in Alexandria
Hotel Class
Number of rooms
191

See which rooms travelers prefer