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Courtyard Alexandria Pentagon South

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4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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Courtyard Alexandria Pentagon South
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Courtyard Alexandria Pentagon South
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304 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Alexandria Pentagon South
See the most recent reviews
Fort Collins, Colorado
Top Contributor
56 reviews 56 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 8, 2013

This location works for a business meeting IF your participants are okay with being dependent on the hotel shuttle or a cab. There is nothing walk-able. Nothing. However, the hotel shuttle provides outstanding service to and from the airport, and Pentagon City where you can catch the Metro.

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you very much for your review. We are pleased to read that the shuttle service was helpful for you during your visit to DC. The shuttle drivers will be happy to hear that their efforts were so appreciated by a guest. Hopefully we will be your location of choice on your next visit to the DC area. More 

Syracuse, NY
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 3, 2013

Property has recently been renovared, Staff is great, breakfast pretty good, room renovated but sort of outdated, bed comfortable, clean. Bottom line good reasonaly priced location for DC travel - Metro shuttle is great. Just not a shiny new facility as so many properties are today.

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review from your recent stay with us. We appreciate your comments about the overall condition of the hotel; we rely on this type of guest feedback to help us find opportunities to improve on our product. Thank you for the kind words about the staff and the shuttle, they will be delighted to hear your comments.... More 

Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 3, 2013

Our typical Hilton in the area was sold out for a week, so my co-workers and I were forced to spend a week at this Courtyard. While I still prefer the Hilton, this was not a bad alternative. My co-workers had some issues with cleanliness and an actual roof leak during a torrential downpour, but my stay was perfectly acceptable.... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review. We greatly appreciate your feedback about room blocking, final bill and structural issues, these observations will help us improve the areas where we fell short. I will be sure to share your positive comments about your room cleanliness with our housekeeping team. Your feedback is vital for us to continue to improve and create a... More 

Gig Harbor, Washington
1 review
5 of 5 stars Reviewed April 2, 2013

I have had many opportunities to stay at this hotel. Each experience has been wonderful. Rooms are clean, very comfortable beds,quiet rooms, and great parking. Staff is very courteous and friendly. Shuttle drivers are very helpful and always on time. "Mrs. Z."

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for a great review of our hotel. We appreciate your loyalty to our hotel. I will be sure to share your remarks with our staff and specifically the housekeeping staff and the shuttle drivers. They will be happy to hear that their hard work is noticed by our guests. We hope to have you with us again very... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed April 1, 2013

I have stayed at this hotel multiple times. Every time the experience has been great. The front desk staff go out of their way to accommodate your preferences and make sure that you are satisfied with your stay. The hotel is quiet, the rooms are clean and comfortable, and parking is abundant and secure, not to mention the convience of... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your wonderful review and for your loyalty to our hotel. We are happy to hear that you feel that we are your home away from home. I will make sure to share your comments with the staff so they hear your kind remarks. We hope to have you with us again soon. More 

Tampa, Florida, United States
2 reviews
5 of 5 stars Reviewed March 22, 2013

I wanted to extend my thanks to your wonderful team at the Marriott Pentagon South. We had a family gathering last week for my father’s burial at Arlington National Cemetery and we all appreciated the fine hospitality extended to our family.Even the shuttle driver went out of his way to get us to the Metro and to a restaurant one... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you very much for your review of our hotel. We enjoyed having you and your family with us during your trip to the DC area. I will be sure to share this with the shuttle drivers so they can see the positive impact they had with you during your stay. We hope to have you with us again in... More 

Savannah, Georgia
1 review
5 of 5 stars Reviewed March 21, 2013

I have had three different opportunities to stay with these folks so far, but there will be more! Each experience has been terrific! Clean, comfortable rooms, great service attitudes from all the staff we encountered ... I like them so much, I will be bringing my family to stay with them this summer when we take my daughter to DC... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your loyalty with Courtyard and for sharing your positive experiences about your stay. I will certainly post this review for all of our staff to see. They will be happy to see their hard work paying off with such a wonderful review. We look forward to having you and your family with us this summer. More 

Johnstown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 28, 2013

It was a very nice stay. The hotel was clean. The staff was very nice. In fact the front desk called up a couple minutes after I got in to the room to make sure everything was ok, which I have never had before. The breakfast was good and they do a good job securing the parking at night. The... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review. We were happy to have you stay with us during your visit to the DC area. We will be sure to share your comments with our front desk, security and food and beverage staff . They will be happy to read such positive comments. Thank you for your feedback regarding the pool hours. We will... More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2013

I stayed at the Courtyard Pentagon this week for the first time. As other reviews have stated, the staff is very attentive and friendly. General Manager (Keith) was very actively involved ensuring that guests were well taken care of. I had actually made a mistake and booked this hotel using a lower rate that was non-refundable. As I got closer... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review. It was a pleasure having you with us for your trip to the DC area. We were happy to accommodate you with your changing travel plans and I will be sure to pass along your comments to the front desk staff. We hope that your business travels bring you back to us again very soon. More 

Oakland, California
1 review
5 of 5 stars Reviewed February 14, 2013

My stay was wonderful! The staff so friendly and efficient, The room was extremely clean and very comfortable. It will be my pleasure to recommend your excellent property to everyone thinking of staying in the DC area.I myself look forward to returning in May. I Would also like to thank Ms. Freweini for her outstanding service she was so helpful... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your excellent review, it’s wonderful to hear that you enjoyed your stay. I’m also delighted to know that you’d refer your friends and colleagues to us. That’s a great compliment and one that I’m sure our staff will be happy to hear. Thank you for choosing to stay with us, we look forward to welcoming you back... More 

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